Hotels near John Wayne Airport, OC

Hotels near John Wayne Airport, OC

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J. Wayne/Orange Cnty (SNA) - Santa Ana, CA
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Best hotels near John Wayne Airport, OC

Cleanliness
9.5
Comfort
9.4
Facilities
9.1
Food
6.5
Location
9.0
Overall 9.2 Excellent
Based on 167 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
9.1
Food
6.5
Location
9.0
Cleanliness
9.5
Comfort
10.0
Facilities
8.8
Food
6.5
Location
8.8
Cleanliness
9.5
Comfort
9.4
Location
9.2
Services
9.5
Staff
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.5
Comfort
9.3
Location
8.8
Services
9.3
Staff
8.9
Cleanliness
9.8
Comfort
9.8
Location
9.2
Services
9.4
Staff
9.4
Cleanliness
9.2
Comfort
9.0
Location
8.8
Services
8.8
Staff
9.0
Cleanliness
9.1
Comfort
8.7
Location
8.8
Services
8.8
Staff
8.8

Excellent 9.0
Pros: location
Cons: due to CoVId, no cleaning every day
Excellent 8.0
Pros: Great location, free airport shuttle and a decent breakfast selection
Cons: Nothing
Excellent 8.0
Pros: Breakfast very limited Location great, easy access to freeway and near to alton parkway
Cons: breakfast was not much variation for our 9 days stay
Excellent 10.0
Cons: The bed is too tall.
Excellent 9.0
Pros: Clean friendly staff. Spacious suites.
Excellent 10.0
Pros: My room was spacious, clean, comfy, and quiet! It's amazing for a hotel so close to the airport to be so quiet and peaceful. The area was safe and everything about our stay was simple and straightforward. We did not come across any problems whatsoever!
Excellent 10.0
Pros: Very comfortable, they think about everything you need, and also very nice hot breakfast. The only thing, that we requested a room in the first floor but they did not have it. In our second stay, they provided one NOT on the first floor. Very Satisfied.
Excellent 10.0
Pros: Close to airport and to my point of interest.
Excellent 10.0
Pros: Location
Cons: I can¿t think of anything. We enjoyed our stay.
Excellent 8.0
Pros: Staff was friendly and easy to reach when needed, during the holiday season, and the hotel is only a 5-10 minute drive from a wide selection of restaurants and shopping centers. Full size refrigerator in the kitchenette was nice. Modern room aesthetic.
Cons: The dishes in the room weren't thoroughly washed, upon checking into the room, so I had to wash everything before using them. Also, the WiFi signal was weak.
Excellent 10.0
Pros: Cleanliness! Felt safe. All employees wore mask. Hotel not crowded. Breakfast was good!
Cons: One of the young ladies at the front desk was not friendly at all didn’t greet us. The lady that checked us in and out was the same person and she was amazing!!! Housekeepers were great. 1 concern they left our clean towels at the door on
Excellent 10.0
Pros: The staff were kind and went above and beyond for me. I accidently overslept and failed to pay for the room the next day and they didn't call to wake me up/ask for payment until 1:30pm! I thought that was very kind to let me sleep.
Cons: No.
Excellent 10.0
Pros: Nice area. Very, very Clean.I loved the larger shower!
Excellent 9.0
Pros: It felt very clean, safe and kid friendly but still upscale.
Cons: Only one restaurant in walking distance.
Excellent 10.0
Pros: The room was beautiful, clean and modern
Cons: The hot tub gave my daughters and I super bad rashes.
Excellent 9.7
Pros: Loved our 8 day stay the place was excellent!!!! Clean friendly and easy to reach all the places we wanted to visit . Great breakfast and weekday evening happy hour
Homewood Suites by Hilton Irvine John Wayne Airport - Irvine
Rated #1
9.2
Excellent 9.2
Based on 167 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.3
Facilities
9.0
Location
9.2
Overall
8.9
Overall 9.1 Excellent
Based on 542 reviews
Cleanliness
9.4
Comfort
9.3
Facilities
9.0
Location
9.2
Overall
8.9
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.4
Location
9.2
Services
9.0
Staff
9.2
Cleanliness
8.8
Comfort
8.8
Facilities
8.8
Location
8.8
Overall
7.6
Cleanliness
9.5
Comfort
9.4
Location
9.2
Overall
10.0
Services
9.2
Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.4
Comfort
9.4
Facilities
8.8
Location
9.3
Overall
9.0
Cleanliness
9.3
Comfort
9.2
Location
9.1
Services
9.2
Staff
9.4

Excellent 10.0
Pros: It exceeded all expectations. Made reservation to come back with whole family ,
Good 6.0
Cons: I didn't like that the rooms were not cleaned daily, you have to ask for fresh towels, tissue and for them to take out the trash. No shuttle service now either.
Excellent 9.0
Pros: Very nicely appointed hotel. Restaurant was better than expected. In the heart of the Arts District, which was super cool.
Cons: No. Liked everything.
Excellent 10.0
Pros: the Valet and front desk staff was legit
Okay 5.0
Pros: I like the lake
Cons: The idea of paying $27.00 per night for parking
Excellent 10.0
Pros: The staff were all extremely helpful and kind (a little crazy how that isn't standard wherever you go). The property was even more beautiful than the pictures. The room was a spacious and beds were perfect for great night's rest. The bathroom was clean and luxurious. Great location to freeway access, and walking to local stores and casual eateries nearby.
Okay 4.0
Pros: Location. Staff was pleasant although not particularly quick or responsove
Cons: Rooms (our suite) needs updating. Furnishings, surfaces etc seem outdated and not of the highest quailty.
Excellent 10.0
Pros: Loved the design of the hotel and rooms, staff was super friendly
Cons: The jacuzzi looks bad The pool very small
Excellent 9.0
Pros: My room, especially the view from it. (deluxe king with lake view & balcony.) I felt the price was incredibly reasonable for a 4-star hotel. Also, beautiful hardwood floor in room! It was also quiet and uncrowded for a holiday weekend.
Cons: It¿s a bit dated in terms of decor, and some of the furniture is not high-quality and therefore a little uncomfortable. (But this had very little impact on my stay, which I enjoyed very much!)
Excellent 10.0
Pros: It was a pleasant experience. Loved how clean and classy it is.
Excellent 9.0
Pros: The room was excellent, the staff delivered excellent customer service and the food in the hotel was delicious.
Cons: Parking was charged separately and should have been included. $27 per night is a lot of money. We only stayed one night. Another guest had her parking included in the hotel price because she apparently booked through the hotel¿s website.
Okay 5.0
Pros: It was nice and clean. We have been to this hotel numerous times and it is always nice and clean.
Cons: One of our rooms, the sliding glass door did not lock. We told the front desk and they said they would have a maintenance person take a look at it while we were out to dinner. When we got back, it still was not locking.
Mediocre 2.0
Pros: It was clean and pretty
Cons: Hotel was so loud, being on the first floor we could hear every door slam along with every word said by the people in neighboring rooms.
Excellent 10.0
Pros: I absolutely loved the location and the service was spectacular. The hotel was beautiful and the restaurant food was the most delicious. I truly enjoyed my stay at this beautiful hotel
Cons: The only thing that I didn¿t like... is that I couldn¿t stay longer. This hotel was perfect.
Excellent 10.0
Pros: Beautiful hotel! It's beatufully decorated and the staff are so kind and helpful. Can't wait to return.
Excellent 8.4
Expensive than other 4star hotels around john Wayne airport ,clean,small lake walk ,good vibe
Excellent 9.6
Clean room, bright white bed sheets and linens, I especially loved the bathroom/bathtub, as well as the balcony view. I found serenity. I will definitely be back again when I get to visit a family in Orange County/Costa Mesa area.
Excellent 10.0
Pros: Great experience, will definitely go back ¿¿
Excellent 10.0
Cons: Parking can be a little to much.
Excellent 8.0
Pros: Decor was nice.
Cons: Not exactly sure what made it a four-star, I think it¿s more like a really nice three star.
Excellent 10.0
Pros: This hotel was so clean and the staff was so friendly. There are so many fun restaurants all around and it¿s right next to great shopping.
Poor 1.0
Pros: The hostile and rude staff really stood out in comparison to other high end Hotels in the area. The overpriced unprofessionally managed Fridge bar scam Is a nightmare... the view of a wall of plants covering lord knows is definition of high end city view.
Cons: The staff was accusing and rude. The hotel was nice but compared to the Westin or the Marriott which have lower ratings this hotel was a joke. I do not recommend staying at this hotel ever, for true class accommodations and customer service go elsewhere.
Excellent 9.0
Pros: The bed was very comfortable
Cons: No information on checkout etc posted in the room or prices for the minibar
Mediocre 3.0
Pros: I liked the location and the balcony
Cons: There were bugs in my room. I told the staff & I was only refunded $26 for parking. The rooms are very small & bathroom is outdated & Not very clean. My room was right in front of a dog park so I didn’t even use the balcony due to the const
Poor 1.0
Pros: the lobby was nice I guess. well I had recently lost my wallet & was waiting for a new card to come in, I had a reservation but they refused to check me in, just then some lady in the lobby offered to put her card so I can check in well the idiot working
Cons: the desk accused us of trying to scam him even though I nvr seen this lady in my life. he jumps out from the desk and is throwing us out and calling the cops. I thought he was gonna attack me. it sounds insane but this happened. I slept in my car.
Poor 1.0
Pros: Comfortable bed
Cons: You don’t get what you booked for they give you whatever room they want we booked city view and got a room right by the pool we had blinds closed our whole stay.
Good 7.0
Pros: Great staff, great location , awesome ambiance
Cons: Parking price was very high. The room was very dated. Marriott hotels that had less stars are much more updated.
Good 7.0
Cons: Thin walls and hardwood floors make it noisy
Excellent 10.0
Pros: The staff were excellent, friendly and professional.
Excellent 10.0
Pros: The hotel was very stylish and the staff was very friendly. It was a great value for the money.
Mediocre 3.7
Pros: The design is ok for a business hotel. The location is good if you want to be in Costa Mesa
Cons: Staff was not very professional. Didn’t honor the SPG gold upgrade as they said that they are a little hotel. Room is small and bathroom is small and outdated.
Good 7.4
Pros: Other than front desk staff, all the other staff were very courteous and professional. The room was very nice and the bed very comfortable all in all very nice.
Cons: Well after prepaying for the room. For them not allowing me to get keys to the room, because of card damage and not do to lack of cash that they do not except. I had to go to my bank and get another temporary card while my other party had to wait with my luggage. Was completely unacceptable. Somebody needs to inform them that once you pay for something you are in title to it. Regardless to some policy they in place.
Excellent 10.0
we love staying here, very friendly people, always nice and ready to help.
Good 6.2
Pros: Nice area to behind the hotel to walk. Larger room size
Cons: Service was somewhat lacking. I stayed 3 nights. My room was never serviced by the cleaning crew after I checked in. Mattress was very firm and not very comfortable. Hotel nickel and dimes for everything. Self parking was $22 a night. Hotel Concierge wanted to charge me an additional $20 a night when I (a solo traveller) requested a king bed upon arrival instead of two queens, even though the hotel was half empty and the published rates of the king rooms were $35 less a night than the nightly rate I had paid for my stay.
Excellent 9.4
Pros: Excellent service. Staff were very helpful and friendly!
Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel - Costa Mesa
Rated #2
9.1
Excellent 9.1
Based on 542 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.3
Facilities
10.0
Location
9.0
Overall
9.5
Overall 9.0 Excellent
Based on 437 reviews
Cleanliness
9.4
Comfort
9.3
Facilities
10.0
Location
9.0
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.2
Location
9.1
Services
9.2
Staff
9.2
Cleanliness
10.0
Location
8.0
Overall
9.0
Staff
10.0
Value for money
8.0
Cleanliness
9.5
Comfort
9.4
Location
9.1
Services
9.3
Staff
9.4
Cleanliness
9.5
Comfort
9.6
Location
9.1
Services
8.9
Staff
9.2
Cleanliness
9.3
Comfort
9.3
Location
8.8
Services
9.0
Staff
9.1
Cleanliness
9.4
Comfort
9.4
Location
8.7
Services
9.0
Staff
9.3

Excellent 9.0
Pros: The room.the breakfast.the staff .the kitchen
Good 7.0
Pros: I liked that the property was close to my venue and it had a balcony to allow air to circulate. The staff is fantastic. See below!
Cons: I did not like the lack of attention to the elevator. It was down for two days, which allowed for only one elevator. This hotel is very busy, and having one elevator was inconvenient. But, I can live with that. What really sent me to a boil is a guest below decided to disregard the one courteous rule of pretty much EVERY hotel in the world—smoking!! The signs are all over the place, even marked on the slider towards the balcony and, yes, even ON the balcony! So, the disgusting plume of smoke wafted in my room above him. But, this is the redeeming part: I called the front desk, they promptly—I mean promptly— called the room and told the tenants that smoking is prohibited in the rooms and that there are designated smoking areas outside the hotel. Furthermore, they called me back and said if they continued, they would be told to leave! No more smoke for the remainder of my stay and I got to enjoy the fresh air from the balcony. Now, that’s service!!!
Excellent 10.0
Pros: Everything was perfect and the complementary breakfast was delicious.
Excellent 10.0
Pros: One of the best stays I’ve ever had. Hotel was amazing! Cannot complain at all!
Excellent 9.0
Pros: Breakfast was great.
Good 7.0
Pros: Clean, people and the breakfast was good
Cons: I had a hard time finding the street to turn into. I had to go around the block twice
Excellent 10.0
Pros: Hotel is pretty clean and up to date. Centrally located in Irvine and not far from the freeway. Front desk was very nice and gave a stuffed owl to my two year old boy to welcome him.
Cons: To other reviewers, stop complaining about 18 dollar parking in a covered garage that is safe and secure. It¿s not that big of a deal.
Excellent 9.0
Pros: The room was very comfortable with a kitchen and swivel tv. Perfect for our family. The staff was super sweet and helpful!
Cons: I did not like the door on the bathroom. Also there are way too many protocols for check in!
Excellent 9.0
Pros: Great price and great hotel
Cons: No
Excellent 10.0
Pros: How clean the room was and how wonderful staff was.
Excellent 10.0
Pros: Everything. The full suite. The staff. Breakfast.
Excellent 10.0
Pros: One of my best experiences with hotels
Cons: NO
Excellent 9.0
Pros: The staff are extremely professional friendly and courteous I really love the king studio suite perfect size and a mini kitchen .
Excellent 8.8
Very thankful to find this hotel last minute only complaint would be we could hear all the doors slamming through the night from people coming and going from their rooms it was very loud. And then the sun shining in the morning there were no thick curtains on the windows. But great staff and very nice hotel!
Excellent 10.0
Pros: One of the best stays ever. Clean, new, comfortable and quiet. Great breakfast:
Cons: Did not like paying for parking.
Excellent 8.0
Pros: Nice, new, clean hotel. Large rooms for the price.
Cons: In need of larger dining area
Excellent 10.0
Pros: Location as well as accommodating staff
Good 7.0
Pros: Location
Cons: Found out about the $75 pet fee after it was charged. Also $16 parking fee in an open lot. Felt like gouging.
Mediocre 3.0
Cons: parking fee. room size. no complimentary water bottle. no complimentary milk for the coffee.
Hyatt House Irvine/John Wayne Airport - Irvine
Rated #3
9.0
Excellent 9.0
Based on 437 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.3
Facilities
10.0
Food
10.0
Location
9.1
Overall 8.9 Excellent
Based on 628 reviews
Cleanliness
9.4
Comfort
9.3
Facilities
10.0
Food
10.0
Location
9.1
Cleanliness
9.3
Comfort
9.1
Location
8.9
Services
9.0
Staff
8.9
Cleanliness
10.0
Comfort
9.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Location
9.2
Services
9.2
Staff
9.1
Cleanliness
9.6
Comfort
9.5
Location
8.9
Services
9.3
Staff
9.2
Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Food
10.0
Location
9.1
Cleanliness
9.4
Comfort
9.2
Location
9.2
Services
9.0
Staff
9.1

Excellent 9.0
Pros: Location is great. Nice breakfast. Great for a business stay.
Cons: Nothing
Excellent 10.0
Pros: Bathroom with huge shower and comfortable bed.
Cons: Speed of the elevator...very slow.
Good 6.0
Pros: The 4-star brand, the cleanliness, the breakfast, gym and pool.
Cons: 1. They charged the bottle water and asked you to go downstair to pick up by yourself. I have never experienced that a 4-star hotel does not provide any free drinking water for the room. Sherton provides bottle water at least. 2. The parking lot was so very small and they charged the overnight parking fee, even you cannot find a parking spot at night when you came back from a happy dinner. They assume that you would eventually find one. 3. The staff at the front desk seems not to be understanding and reasonable. Due to my car maintenance, I asked if I can extend another 1 hour for check-out time. The personnel said balabalabala...we have too many guests asking for extension...we do not accept any more check-out extension. We will charge extra for the time.
Excellent 8.0
Cons: Paid parking
Excellent 9.0
Pros: Room
Cons: Miscommunication about breakfast hours. We missed it on Monday. Bizarre $24 daily parking upcharge.
Excellent 10.0
Pros: The hotel is beautiful and clean. We enjoyed the breakfast. The staff are great people, the kitchen staff, front desk staff and cleaning clue.
Cons: Nope
Excellent 10.0
Pros: Cleanliness and friendly staff
Cons: No restaurant
Excellent 8.0
Pros: Decent breakfast
Cons: No mention of $24 a day parking fee anywhere they hit you with later.
Excellent 10.0
Pros: The cleanliness was exceptional and very much appreciated since Covid.
Excellent 10.0
Pros: Very clean room, staff were very polite.
Cons: Breakfast is still not the best but it¿s due to Covid restrictions. Other states this is not an issue.
Excellent 10.0
Pros: Friendly Staff
Cons: None,
Poor 1.0
Pros: Brand New
Cons: We haven't stayed overnight . Came at 4pm with my wife, left around 7. But they charged us for parking $25 overnight. I called them . The manager couldn't tell me why did they charge me especially when I mentioned that I'm not staying overnight.. Spent 1h
Good 7.0
Pros: Location
Cons: Paying for parking. I also feel the amount charged for parking i very high. We are Hilton Honors members and use your hotels  frequently and feel there should be either no charge for parking for  members or at least a discount. $---per day is
Excellent 10.0
Pros: It was super clean and new. I just walked across the street from the airport, very convenient.
Excellent 10.0
Pros: The room was very nice and it was very clean. Didnt mind staying during coronavirus.
Excellent 10.0
Pros: I could walk to this hotel from the airport! It was extremely clean and the people were friendly.
Cons: No breakfast which was due to Covid 19 so I understand but they should take it off their website.
Poor 1.0
Pros: Location
Cons: Hampton Inn & Suites Irvine-Orange County Airport needs staff that cares about the travelers. Got note on my windshield wiper that my car will be towed is an insult. Happened to six other vehicles too. Staff didn’t care.
Poor 1.0
Pros: Nothing
Cons: Customer service
Okay 4.0
Pros: Spacious room.
Cons: Parking is $24 a day for the rating and location this is outrageous.
Poor 1.0
Pros: Nothing..poor service
Cons: Everything..I will not book at hotel again
Excellent 9.7
Pros: Front desk staff very friendly and helpful. Check-out was an hour later (noon) than I'm used to! Breakfast was very convenient and served for a good amount of time.
Hampton Inn and Suites Irvine - Orange County Airport, CA - Irvine
Rated #4
8.9
Excellent 8.9
Based on 628 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.0
Facilities
10.0
Location
9.0
Overall
8.8
Overall 8.8 Excellent
Based on 327 reviews
Cleanliness
9.2
Comfort
9.0
Facilities
10.0
Location
9.0
Overall
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Location
8.9
Services
8.7
Staff
8.7
Cleanliness
9.3
Comfort
9.1
Location
9.2
Overall
4.0
Services
9.0
Cleanliness
9.5
Comfort
8.8
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.2
Comfort
9.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.0
Comfort
8.6
Location
8.8
Services
8.5
Staff
8.9

Excellent 9.0
Pros: Very clean, updated and modern. close to many things. Walking to many restaurants.
Cons: Miss not having a hot tub or jacuzzi. Better pricing for parking. $25.00 a day.
Excellent 10.0
Pros: The breakfast was delicious!!!
Excellent 10.0
Pros: very good
Cons: we like it
Mediocre 2.0
Cons: No housekeeping.
Good 7.0
Pros: I used this hotel because it is close to my office. It is good, but there are services that can be improved, like breakfast and room service. The restrictions are due to COVID but they don't make sense to me. Staff very friendly, location close to my office.
Cons: Breakfast only to go, no room service and room housekeeping upon request.
Excellent 10.0
Pros: All
Okay 4.4
Room walls are thin you can hear next door and upstairs footsteps .
Excellent 8.0
Pros: The hotel's location is excellent for business travel; it's near the airport and close to a variety of restaurants and public meeting areas.
Cons: I stayed for four nights and my room was never cleaned, even though I asked for it to be cleaned. Also, the toilet paper, soaps, and tissues were never replenished. There is only one small drawer to put your clothes in; so bring an organized suitcase!
Excellent 8.0
Pros: The location. The stuff we¿re however horrible. They were stuck up and rude and were VERY unhelpful
Cons: I did not like how poorly the front desk treated us. They were stuck up and acted like they¿re unwilling to help make our trip fun.They made it complicated and hard to check in and did not want to respond to any questions. Never coming back cuz of sta
Excellent 9.0
Pros: Very modern and clean
Cons: Parking was to far away from the hotel
Excellent 8.0
Pros: very clean, good preparation for safe protocols during pandemic
Cons: Nowhere to leave car during check-in
Excellent 9.1
Pros: location
Cons: staff
Excellent 10.0
Pros: The rooms are clean and modern, loved it!
Excellent 10.0
Pros: Facilities
Cons: None
Excellent 9.0
Pros: The room was very clean. The bed and blankets were very comfortable and smell free. The room came with a iron, so I was able to iron my clothes
Cons: The parking fee is a little bit too high
Excellent 10.0
Pros: Clean, modern, upscale, very nice price
Cons: Rectangular toilet seat felt a little strange
Excellent 8.0
Pros: Location and style of hotel
Cons: The WiFi was so so so slow
Excellent 8.0
Pros: Cleanliness, bathroom/shower and a lot of space, bed
Cons: On our first night, we were given a room that was handicapped accessible which I did not request. I said that is the main reason why you make a reservation, they should reserve the kind of room you requested. In return, they promised that they were gonn
Excellent 10.0
Pros: It was so clean, pillows were so fluffy.
Excellent 9.7
Pros: Simple, sleek hotel that was just perfect for a one night stopover for our family. Kids loved the pool. Lobby was lovely. Room was great. Loved the shower.
Cons: Daughter banged her shin on the wooden bed.
AC Hotel by Marriott Irvine - Irvine
Rated #5
8.8
Excellent 8.8
Based on 327 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.2
Location
9.5
Services
9.0
Staff
9.5
Overall 9.0 Excellent
Based on 55 reviews
Cleanliness
9.3
Comfort
9.2
Location
9.5
Services
9.0
Staff
9.5
Cleanliness
9.3
Comfort
9.3
Location
9.5
Services
9.3
Staff
9.8
Cleanliness
8.9
Comfort
8.6
Location
9.1
Services
8.9
Staff
9.3
Cleanliness
9.5
Comfort
8.5
Location
9.0
Services
9.0
Staff
9.5
Cleanliness
9.5
Comfort
9.5
Location
9.7
Services
9.1
Staff
9.5
Cleanliness
10.0
Comfort
9.3
Location
10.0
Services
9.5
Staff
10.0

Excellent 10.0
Pros: The hosts were great! Provided everything I need for a great price. I would stay again and would recommend to a friend!
Cons: Nothing!
Excellent 10.0
Pros: I feel very at home with our guest. She is super nice friendly generous to share her living space with others for very friendly price
Excellent 10.0
Pros: The cool weather
Good 7.0
Pros: The people were very friendly. I would do this again.
Cons: Not having a private bathroom.
Excellent 10.0
Pros: Nice /parking was easy
Cons: Loved everything
Excellent 9.0
Pros: Very Friendly family environment. Tho and Rowan are charming hosts. I work nearby and live 75 miles from work, so it was nice and close. The bed and room were comfortable and relaxing. I will definitely be a repeat guest.
Excellent 8.0
Pros: Tho and Rowan are really wonderful and welcoming people! Generous, helpful, and interesting to talk to, they work hard to provide a good experience for their guests. You immediately feel like you are part of the family. They were very available to answer questions about the area and even loaned my son a pair of shorts out of their own closet.
Cons: When I rented this room I did not realize what a "homestay" is. I did not realize I was renting a bedroom in someone's private home and would be sharing a living space, kitchen, and bathrooms with the owners of the home as well as other guests. I would liken this situation to that of a hostel rather than a hotel room or guest cottage. Having said that, I don't think you could ask for a nicer communal living situation.
Costa Mesa Homestay - Sun, Sand, Surf & Sea - Costa Mesa
Rated #6
9.0
Excellent 9.0
Based on 55 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
10.0
Location
9.1
Overall
9.3
Overall 8.7 Excellent
Based on 199 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
10.0
Location
9.1
Overall
9.3
Cleanliness
8.5
Comfort
8.5
Location
9.1
Services
8.5
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.5
Location
8.9
Services
8.7
Staff
9.0
Cleanliness
8.5
Comfort
8.7
Location
8.8
Services
8.8
Staff
9.1
Cleanliness
9.8
Comfort
9.6
Facilities
10.0
Location
9.6
Overall
8.0
Cleanliness
8.8
Comfort
8.7
Location
9.3
Services
8.7
Staff
9.4

Excellent 10.0
Pros: Rooms and breakfast
Cons: One staff Remember was rude
Excellent 8.0
Pros: The room had a king sized bed and fold out sofa. There was a desk and a table but they wouldn’t fit our family of four for meals so we didn’t use the kitchenette. There was a large grass space for pet relief. Every room has a separate entrance and you can park close to your room. An outdoor picnic area seemed really nice too.
Cons: The breakfast wasn’t great so we didn’t take advantage. It seems like some people live there long term and are pretty comfortable talking on the phone outside while wandering around. My husband tried the pool, it was pretty small, making it crowded, and the water is cloudy. He didn’t stay. All said we would stay there again if the need were to arise.
Good 6.0
Pros: Breakfast was good.
Cons: The room above us was jumping up and down till about 1am. Very annoying.
Good 7.0
Pros: Convenient location
Cons: The whole facility looks "tired" inside and out. We spent a couple of nights at your Tustin location and it was much nicer.
Excellent 8.0
Pros: The room sizes where great.
Cons: The breakfast grab and go was a little sparse for choices.
Excellent 10.0
Pros: Everything else.
Cons: There wasn't much but if you get one of the rooms that are in the back the parking is subpar and the walk was a little extensive to get back to it but not all too bad.
Excellent 10.0
Pros: Big room
Excellent 10.0
Pros: The staff was very helpful and professional
Cons: Nope.
Excellent 10.0
Pros: The hotel is great. The staff is very accommodating to your needs.
Cons: Daily paid parking.
Excellent 10.0
Pros: Layout, kitchen in studio unit. Clean
Cons: Yes. Bathroom door would not close without lifting toilet seat. Garbage disposal not working
Excellent 10.0
Pros: The location and the Amazing room and cleanliness and comfortable bedding EVERYTHING IS AWESOME I LOVE RESIDENCE INN! MY FAVORITE BY FAR HOME AWAY FROM HOME 😍
Cons: just the fact that you have to pay $20 a day for parking and there was like so many spots available and with the Coronavirus going on right now, and economy way down I think that should have been waived.
Excellent 10.0
Pros: The staff,very kind and very friendly. The room,we were five,we had lot of space,everything was perfect. Our flight was very late and the staff at the reception allow us to stay in the room until 3pm the last day. Very professional,we'll be back.
Cons: We like everything about this hotel.
Residence Inn by Marriott Costa Mesa Newport Beach - Costa Mesa
Rated #7
8.7
Excellent 8.7
Based on 199 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
9.0
Location
8.7
Overall
9.0
Overall 8.5 Excellent
Based on 359 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
9.0
Location
8.7
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.8
Location
8.5
Services
8.4
Staff
8.5
Cleanliness
10.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
9.2
Comfort
9.1
Location
8.8
Services
9.2
Staff
9.0
Cleanliness
8.4
Comfort
8.4
Location
8.4
Services
8.0
Staff
8.2
Cleanliness
9.1
Comfort
9.1
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
8.8
Comfort
8.9
Location
8.6
Services
8.3
Staff
8.5

Excellent 8.0
Pros: Clean
Cons: The shower needed a mat as it was very very slippery
Okay 4.0
Pros: Location and cleanliness
Cons: Service cleaning staff to loud on the corridor and knocked my door around 9am, maybe it was my fault to not sign out do not disturb, anyway, there's no view at all from the window.
Good 7.0
Pros: Everything was very clean. The breakfast staff was very friendly and competent. Humberto was especially fantastic. The bed was comfortable. The room was spacious. The hotel as a whole was well kept.
Cons: We didn't like that the pool was open because it was quite cold. Warmer water may have helped this. We didn't like that we had to pay for parking when we were already paying for our stay, especially at $24 a day. We also didn't like the way our breakfast vouchers worked, and it wasn't explained to us in the beginning. However, the breakfast was very good. We were only given one roll of toilet paper for our whole 5 day stay, and we had to ask to get another one. We were also supposed to have a full-serviced room after 3 days, but we didn't. We didn't like that there was not a way to choose and rent movies.
Excellent 9.0
Pros: Location great - parking safe. Noon check out excellent I’m used to having a free breakfast
Cons: No Free breakfast
Okay 4.0
Pros: The location was ok
Cons: I paid for the breakfast when booking the room and apparently it was only for a continental breakfast and did not come with hot items. I was allergic to something in the room and it flared my asthma. The parking was expensive for not a secure parking lot.
Okay 5.0
Pros: Staff was nice. Food was pretty good at restaurant.
Cons: The stay was okay the room was big we had the king bed with separate living room. I was looking for a hotel with a pool do my kids could swim. The pool is extremely small. It'd actually a small child's pool that only goes to 3 feet. So the hole reason for my trip was so my kids could get away and swim I paid over 300 dollars for 1 night and that Is way to much for the hotel and room.
Okay 5.0
Pros: The room was clean and the fitness center was nice.
Cons: The pool was extremely small and only 3.5 ft deep. It did not meet expectations based on the listing.
Excellent 9.0
Pros: staff
Cons: self parking seemed a little rough
Excellent 10.0
Pros: Location
Cons: Breakfast was disappointing this stay and price was increased for breakfast since our last stay
Okay 5.0
Pros: Location and room
Cons: Extravagant parking fee $24 per night is outrageous. Never stay there again.
Excellent 10.0
Pros: Great location for the events we had planned easy access to beach, university and dining.
Cons: nope
Excellent 10.0
Pros: Everything was awesome including breakfast
Excellent 10.0
Pros: Location , cleanliness and friendly staff.
Cons: No
Excellent 10.0
Pros: The location and the room were excelent.
Cons: Just a fire alarm at 0300 went off. There was no explanation as to why. We were just told it was a false alarm.
Poor 1.0
Pros: The service was so bad I called Hilton Corporate.
Cons: The front desk staff was curt and rude. Charged me 48.00 for parking and did not advise me. Upon checkout I had to ask for a receipt and there was no breakdown of the charges. There was no room service Service was crap I called Hilton Corporate
Good 7.0
Pros: The gym. Center
Cons: The pool was closed
Good 7.0
Pros: The location really met our needs in terms of access to retail, restaurants, and university. The staff was friendly and room was clean. Parking was easy and there was not much issue with traffic.
Cons: I think what prevented this from being 10/10 experience was that there was significant smoking of marijuana in the room next door which permeated throughout the floor and even in the elevator. I alerted the staff the next morning which they would follow.
Excellent 10.0
Pros: All gd for spur of a moment.
Excellent 10.0
Pros: Efficiency of the staff. The front desk staff was very welcoming.
Excellent 9.0
Pros: The rooms are nice and modern. Love having the little refridge/microwave/sink area.
Cons: Nothing
Good 6.0
Pros: New, clean and conveniently located.
Cons: Low water pressure and cold shower
Good 6.0
Pros: location close to where we need to be
Cons: staff from the front desck. incredibule rude. check in with no welcome at all. incredibule that it is a hilton. really disappoint. not refound of deposit yet.
Excellent 10.0
Pros: Clean and its proximity to the city
Okay 5.0
Pros: Location
Cons: Air conditioner had to be fixed every single day during entire stay
Okay 5.0
Cons: Staff incredibly rude, will look for other properties in the future.
Okay 5.0
Pros: Laundry room is clean
Cons: Parking fee is too Much!
Good 6.0
Pros: Very nice hotel, clean and quick service.
Cons: It is next to nothing, location makes it impossible to drive anywhere during rush hour. Also, 15$ for parking is too much especially I had just transferred from another Hilton hotel next to Disneyland. Parking was 10$ and cheaper next to DisneyLand?
Good 7.0
Cons: daily parking fee
Poor 1.0
Pros: The room was nice
Cons: Booked a king room. When I got to the hotel they gave me a double queen because they didn't have a king available. Also my neighbors partied until 3 am. I called front desk twice said they would take care of it but they kept on being very loud
Mediocre 3.0
Pros: Nice room.
Cons: We are Hilton Diamond. This is the first time we've had trouble getting rewards no matter who we booked with. They didn't even give us a elcome gift! Another huge problem, nothing in our booking said we had to pay for parking, but they charged us anyway.
Good 6.8
Pros: The room was clean and looked nice.
Cons: The person who checked us in was snobby, and then we had to pay $15 for parking. Once we got checked into our room, we thought "well, at least there is a pool." My husband is obsessed with indoor pools and was excited that this hotel had one. We went to the pool, and instead found a 3 1/2 foot deep puddle. It should be embarrassed to call itself a pool. For a hotel this pricey, you would think they at least would have a Jacuzzi tub next to their sad excuse for a pool, but no. On top of everything else, there is no free breakfast. We thought we would splurge on a pricier hotel, thinking we would get a higher quality and value, but we were sorely disappointed.
Poor 1.0
Pros: Nothing.
Cons: Parking for two cars was $30. The manager was rude. The staff was rude. I could hear the freeway, loudly, from my room at the end of the hall (which I think the manager put me in as retribution.) The coffee was lousy. I would never stay here again.
Excellent 10.0
Pros: Flew into Irvine and stayed one night before heading to Carlsbad for vacation! I was very impressed with this hotel it was very clean,modern and the staff was excellent. They had a great breakfast amd will definitely stay here again.
Excellent 9.4
Pros: We stayed here just three days after it opened and some of the common areas were still under construction. We had a couple of problems (shower head was clogged with construction debris, couldn't find access to pool...etc) but the hotel staff and construction workers were all very helpful and fixed everything. Hotel room was very large and clean and quiet. Free parking is also very convenient.
Cons: Wish breakfast was included (they charge $13/person)
Hilton Garden Inn Irvine/Orange County Airport - Irvine
Rated #8
8.5
Excellent 8.5
Based on 359 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.0
Facilities
8.0
Location
8.8
Overall
7.4
Overall 8.4 Excellent
Based on 491 reviews
Cleanliness
9.2
Comfort
9.0
Facilities
8.0
Location
8.8
Overall
7.4
Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Location
8.5
Services
8.4
Staff
8.4
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
6.6
Overall
7.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.1
Location
8.9
Overall
5.0
Services
9.1
Cleanliness
9.4
Comfort
9.3
Location
9.4
Services
9.3
Staff
8.9
Cleanliness
9.2
Comfort
8.9
Facilities
4.0
Location
8.7
Overall
4.0
Cleanliness
9.2
Comfort
8.9
Location
8.7
Services
8.7
Staff
8.6

Excellent 10.0
Pros: Location, parking,and the room was beautiful
Excellent 8.0
Pros: The rooms were very comfortable and clean. The breakfast was good.
Excellent 10.0
Pros: All the rooms in the area were booked up. We needed a last minute room, it wasn't in the exact location we wanted but it was close enough. The room was pretty pricey but we needed a place. It was easy to book and the staff was friendly.
Cons: Very expensive.
Excellent 10.0
Pros: The very large TV in the room was nice.
Cons: A very minor issue: The first room assigned was still in the process of changing out the refrigerator. It was sitting in the middle of the floor.
Excellent 8.0
Pros: I liked my room, even though I can see the planes take off and hear them it was not a big deal with window closed. Room was clean and bed was comfortable i especially liked the pillows. The staff was very helpful from the bar, restaurant to front desk.
Cons: I think the location did not give you walking access to any convenience stores or more places to eat, the small market located in the bar area was priced ridiculously high from a bottle of water to anything else was offered.
Excellent 10.0
Pros: Staff, room cleanliness and design
Cons: No
Excellent 9.0
Pros: Everything was nice and clean, easy check-in and check-out
Excellent 10.0
Pros: Great location. Great room. Friendly staff.
Poor 1.0
Cons: Alarm in the room was pre set fro 6am and was not able to shut it down and kept me up and could not get sleep that I needed to have a good my experience was miserable
Excellent 10.0
Pros: Room was clean and not crowded
Cons: Did not like parking fees or have to go downstairs to get more toiletries such as extra towels, soaps, etc
Excellent 9.0
Cons: no towel hooks in the bathroom
Okay 5.0
Pros: Breakfast tasted decent but there were pretty much no options for customers who paid for an included breakfast other than a basic eggs and toast breakfast. Rooms are decent but no where near what 4 star hotels are (I have stayed at loads of Marriot's, Hyatt's, Hilton's and other luxury hotels all over the world.)
Cons: NO TAXI SERVICES. I WAS STRANDED TWICE AND CALLED THE HOTEL TO ASK FOR A TAXI AND BOTH TIMES I WAS RUDELY DECLINED. THE RECEPTIONIST RUDELY SAID "NO TAXIS" AND SLAMMED THE PHONE ON ME. I HAD TO ASK RANDOM STRANGERS TO BOOK ME AN UBER AS MY INTERNATIONAL CREDIT CARD WAS BEING DECLINED. REALLY POOR CUSTOMER SERVICE FROM SUCH A BRAND NAME HOTEL LIKE HYATT. AT LEAST BOOK YOUR CLIENTS AN UBER WHEN THEY ARE STRANDED.
Excellent 10.0
Pros: The Manager, who treated us like we were true guests. He was always friendly and approachable. We went back to this hotel because of him.
Cons: The sensor lights in the room.
Good 7.0
Pros: Check-in person was very nice
Cons: Lots of noise coming from the plumbing in the walls all night long.
Excellent 10.0
Pros: Good neighborhood, nice lobby and nice rooms
Excellent 8.0
Pros: Room is nice and clean. The problems : at sleeping time, you can hear the sewer water running inside the wall and the fridge like wine cooler also make some kind of running water noises.
Excellent 9.0
Pros: The food and the room and amenities were great.
Cons: The motion lights .
Excellent 10.0
Pros: I loved the place and its location¿ nice quiet location, away from freeways but still not too far from them.
Good 6.0
Pros: Beautiful public spaces. Friendly competent staff.
Cons: The room-to-room noise is high for this star level. You can hear everytime someone flushes their toilet in other rooms. There is a bit of filth in the edges of the shower, the shower door won't stay shut and temp adj. on shower impossible from outside
Okay 5.0
Pros: I was informed when I asked the hotel does not provide daily cleaning service due to COVID. This was not discuss when I paid or checked in. I expect a 4 Star rated hotel to live up to 4Star expectations, regardless of outside factors. My rating 5.
Cons: The pillows were like laying my head on a concrete bench. They were absolutely horrible. This is the same hotel that a year ago was purchased & renovated. It was rated 3 at the time. Not much has changed except the price and new curtains.
Poor 1.0
Cons: It was supposed to be free breakfast and I was charged $60. No washcloths, room was dirty and the staff wasn't friendly.
Good 7.0
Pros: My party and I arrived at 3:20 pm PT (check-in was at 3 pm.) However, we were not allowed to check in to our room until after 4:30 pm. The staff was rude about the process. Only offered a glass of sparkling wine to remedy the situation.
Cons: Staff and long wait to check in.
Okay 5.2
The reception staff imposed the parking charges on our credit card even though he said he fully understood the parking were included in our room fees when we check in.
Good 7.0
Pros: Very modern. Staff pleasant.I would recommend but would share my experience. Needs way better cleaning for the price.
Cons: For all the crazy with covid. Hotel can use better cleaning. Lots of stains on doors handles floor hairs . Room 205 floor lifted. Someone can trip and fall. Room 204 found water cap with some gum in it. Suppose to be clean. Not satisfied at all.
Good 7.0
Pros: Location
Cons: With the excuse of the Virus, they do not clean the rooms. The hotel itself is not clean.
Poor 1.0
Pros: This hotel does not deserve to be a 4 star hotel. We had to request upper management to get involved after the asking our trash to be emptied 3 times. We have two littles and booked 4 days and trash accumulates fast. It took them 24 hours to come.
Cons: There is no room service in the middle of the day when you need food and cant really leave the hotel in the middle of the day with 2 kids. I had to pack up the little ones and go to a fast food place nearby. Restaurant/kitchen should be open.
Good 7.0
Pros: Location was close to everything
Cons: AC was loud sounded like a motel not a hotel
Good 6.0
Cons: Noise the walls are thin.upstairs unit made a lot of noise. Ask to be on higher floor above from the Rocky roof top. From floor 2 to the 3rd floor. I was hoping at least the 5 or 6 floor. Shower drain back up.
Poor 1.0
Pros: I have stayed here a lot, and the blonde front desk lady is so nice! The cleaning crew is super nice.
Cons: The lady at the front was not very nice. I asked how she was doing and she didn't even want to look at me. The man standing in the front was kind of creepy, he didn't say hi and just starred. The lady then gave me a handicap room all the way in the corner
Good 7.0
Pros: Location.
Cons: Bar Prices, 1000% markup.
Good 7.0
Pros: Staff was nice and there was a heated outdoor pool
Cons: Hotel was eerily quiet during the weekend felt like the only ones there. Sheets were rough. Also come Monday morning, the noise from the airport (which was directly across the street) was insane at 7AM. Glad that was our check day and we needed to be up.
Good 6.0
Pros: Television, room size and attractiveness
Cons: Noise level next to airport Staff unresponsive to needs one morning, helpful the next evening Starbucks on property did not accept a Starbucks gift card.
Poor 1.0
Pros: The location was ok and convenient for my needs.
Cons: The TV in the room did not work. The staff were not helpful or pleasant. We asked if they did anything special for birthdays and they said they did upon request and never did. We were checked in really late and overall our stay was really un-enjoyable!
Mediocre 3.0
Pros: The room was very clean.
Cons: Our room was not ready at the 3:00 pm check-in. In fact, our room wasn't ready until 5:00 pm. The lobby was filled with guests who weren't able to check in. All of our plans for the evening were ruined because we were waiting for our room.
Okay 5.0
Cons: AC struggled
Excellent 10.0
Pros: Black out curtains, mini fridge, mini sofa, quietness, free complimentary parking, and restaurant inside.
Cons: Complimentary WiFi could be better.
Excellent 10.0
Pros: Location
Cons: None
Mediocre 2.0
Pros: Its was very nice. Close drive to beach.
Cons: There were fire alarms and water noises for hours from 5am-6:30am. The staff did not know what to do. There was no one talking to guests. I was there with 3 kids and would have liked some direction.
Mediocre 2.0
Pros: The water temperature
Cons: Theres a whole lot i didnt like.
Mediocre 3.0
Pros: Location and appearance.
Cons: Bed was very uncomfortable and overused. The mattress pad and blankets made it hot/cold all night. I did not sleep well at all. Staff asked how my stay was and I told them not good. The only response was I'm sorry
Mediocre 2.0
Pros: Not much! It was clean and the Flat Screen TV was huge. Also, there was no one there! Maybe no one was there because it is such a horrible hotel.
Cons: AIRPORT NOISE! LOUD! We wanted a nice stay for Christmas Eve and we got placed right next to the airport!!Flights start at 7am and continue every 5 to 10 minutes. The hotel is HORRIBLE!!!! Staff barely speaks English and there was no one to help us!
Poor 1.0
Pros: Honestly nothing.
Cons: Under construction, rude staff, dirty room
Okay 4.0
Pros: Location but that’s it
Cons: Staff was snobby
Okay 5.0
Pros: more like a two star hotel.
Cons: walls are thin. can hear room next door. hear everything oitside. smoking is not permitted is a negative.
Okay 5.0
Pros: Location
Cons: Pool was not available because of the event. Construction was going on next door.
Poor 1.0
Pros: Heating unit made loud sound all night long room not cleaned
Cons: location
Okay 5.0
Pros: It has easy parking
Cons: The bed was completely worn out and they tried to use a thick mattress pad to compensate. For the price, it was acceptable, bed notwithstanding.
Okay 5.0
Pros: The location and the staff.
Cons: They are remodeling and half the hotel is torn apart. I just think the price was a little high to have to deal with and see all of that. I could have stayed at the hotel across the way for the same price.
Okay 4.0
Pros: I wouldnot have stayed here on vacation maybe overnight of for a mtg but this is not someplace for a vacation destination
Cons: When scheduling this room I was absolutely sure I marked there would be three adults staying in the room that's why I wanted 2 queen sized beds and I know for a fact I clicked and got the room bc it stated it had queen size and only full size given to me!
Okay 5.0
Pros: pool was OK
Cons: total construction project going on, no coffee in lobby after 6am, happy hour drinks a scam, bartender said drinks are $ off and when paid tab he said... oh not the drink types you got those are regular price $12 margarita? whatever
Mediocre 2.0
Cons: unable to maintain constant room temperture, was too hot and then would go cold, construction at facility, electric was turned off from 11p-7a. Rooms were not soundproof and loud noise (music) from other room was on all night.
Okay 5.0
Pros: Location
Cons: It is not 4-Star nor even 3.5 Star. You have mis-rated it. It is not comparable to DoubleTree, Marriott or other brands. It hasn't been updated in decades. I moved from a Hilton property (DoubleTree) to here and it was a significant downgrade.
Poor 1.0
Pros: Only stayed one night
Cons: Words can do no justice
Mediocre 3.0
Cons: too expensive for dingy room too loud
Good 7.7
Pros: Quite for relaxation
Cons: Nothing I can think off.
Mediocre 3.7
Pros: Manager on site was very rude and unfriendly ! He never apologized for his behavior nor did he offer a solution
Hyatt Regency John Wayne Airport Newport Beach - Newport Beach
Rated #9
8.4
Excellent 8.4
Based on 491 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.8
Facilities
7.4
Food
8.5
Location
8.4
Overall 8.3 Excellent
Based on 600 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
7.4
Food
8.5
Location
8.4
Cleanliness
6.6
Comfort
8.6
Facilities
8.6
Location
8.0
Overall
6.6
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
8.0
Cleanliness
8.6
Comfort
8.8
Location
8.2
Services
8.8
Staff
8.5
Cleanliness
9.0
Comfort
8.0
Facilities
6.9
Location
7.8
Overall
7.2
Cleanliness
7.8
Comfort
7.5
Facilities
7.0
Food
8.5
Location
7.5
Cleanliness
8.9
Comfort
8.9
Location
8.6
Overall
10.0
Services
8.9
Cleanliness
9.3
Comfort
9.1
Facilities
8.5
Location
8.8
Overall
7.3
Cleanliness
8.7
Comfort
8.7
Facilities
8.0
Location
8.4
Overall
8.3
Cleanliness
8.8
Comfort
8.9
Location
8.6
Services
8.6
Staff
8.4

Good 7.0
Pros: No info in room re amenities. Restaurant not good. Food bland. No continental breakfast. Asked for towels only got 2 extra for 4 day stay. Alarm went off and we got no information from staff.
Cons: Room really nice. Clean.
Okay 5.0
Pros: Didn't know anything about breakfast.
Cons: Fire alarm going off at night while sleeping
Good 6.0
Cons: internet charge even though Bonvoy member!
Poor 1.0
Pros: They're just terrible except for the staff.
Cons: Everything.
Excellent 10.0
Pros: Very nice and the best hotel I have ever stayed in! The hotel just made my weekend with my fiancé just that much more special and made memories and was perfect
Okay 5.0
Pros: Location
Cons: WiFi is charged to your room and streaming did not work properly no microwave and no room service to check on and see if you would like or need Anything
Excellent 9.6
Loved everything about the hotel! Felt like a resort! Nice and relaxing
Good 7.0
Pros: The spacious patio.
Cons: Bedroom light did not work. TV in living room area did not work.
Excellent 10.0
Pros: There were many great things about this hotel, but the pool and lounge areas were the best. I didn¿t get a chance to use it in my trip, but the gym area was spacious and had different workout equipment, not just treadmills, but actual machines.
Cons: The only downside stems from my own laziness. The ¿Self Park¿ parking structure is around the corner but from what I was aware of, there was only one entrance/exit. It wasn¿t horrible, as mentioned I¿m just lazy.
Good 7.0
Pros: The lobby was nice.
Cons: No microwave in room(guests do want a microwave) it could¿ve been discreetly placed by the Fridge which is also tucked in a cabinet. Robes should be provided and more towels in room when I arrive. Pool area was great and staff was nice. Good experience
Excellent 10.0
Pros: The service and welcome. Hotel employee at the front desk was amazing and we felt like a priority.
Cons: Limited cleaning service in rooms due to covid. Would have been nice to have the room refreshed each day.
Good 6.0
Pros: The bed was comfortable
Cons: No ice machines at all, ac did not work and room had stuff on the floor as if someone forgot to sweep. Fridge did not also work.
Excellent 10.0
Pros: Super friendly staff..
Cons: No everything was Good
Excellent 8.0
Pros: Consistent. We have stayed here a few times in the last couple months. Clean. Friendly.
Cons: Held $--- for 2 nights as a deposit???!??!!? Parking is a little expensive and not exactly convenient. If you forget anything at the hotel lost and found doesn¿t work normal hrs. The front desk has their hands tied when it comes to lost and found
Excellent 10.0
Pros: The customer service from the staff was exceptionally.
Excellent 10.0
Pros: Good customer service
Poor 1.0
Pros: Location name deceiving. Not worth price, compared to similarly priced competitors hotels. Key features inoperable or covered so as to be hazardous. smoke detector covered with plastic bag. Lighted makeup mirror wouldn¿t light and outlet for coffee ino
Excellent 8.0
Pros: It was dog friendly
Cons: Had spiders in the garage elevator
Okay 5.0
Pros: Nice hotel and beautiful when walking in
Cons: Some staff was rude¿Requesting things and never got them¿Hot water didn¿t work when we got there and did clean room on a four night stay¿Also charged for internet and parking horrible
Excellent 10.0
Pros: I loved how colorful & clean the hotel was. Staff was super friendly.
Cons: No, just wish it was by the beach since it is called renaissance Newport Beach hotel.
Excellent 8.0
Pros: The staff was friendly and the room was as described. We spent most of our time out and about though.
Cons: Kind of far from everything. Needed to rent a car to get around.
Excellent 10.0
Pros: Clean, Kind and Quiet.  (security) and the engineers made my stay delightful. They are so kind and genuine. They conveyed empathy and interest.
Cons: Being charged for fees without notice and when they were supposed to be waived. Being charged more than the reservation instead of keeping the deposit hold separate. Not having the icemaker on my floor in working condition (Floor 8). Small fridge.
Good 6.0
Pros: Boring location, but beautiful decor throughout hotel! Bed was comfy!
Cons: The extra charge for parking yourself when the place that had tons of parking available all around. The pool water was a bit dirty too!
Okay 5.0
Pros: clean and nice rooms
Cons: No shuttle service although it was posted they were providing service. and no maid service.
Poor 1.0
Pros: When we left
Cons: A lot we didn't like about it there was no parking except for a long ways away there was no valet the room was dirty then they switch best friend's and put it into a room without a bathtub which is what we requested that we had to go to Queens for a bath
Poor 1.0
Cons: Ac did not work refrigerator stop working. The parking fee should have been noted in the booking, amenities were limited was not happy for the 4.5 star rating wasnt worth the price
Good 7.0
Pros: Very clean. Nice rooms. Check-in staff was super friendly and helpful.
Cons: Valet parking only, which was quite expensive given the location. No options for self-park. The valet staff also had no idea how to work a Tesla in Valet Mode.
Mediocre 3.0
Pros: design was nice.
Cons: Overbooked/oversold and underprepared. no rollaways. no double beds available either. refrigerator leaked all over floor. noisy heating system woke us up in the night. over charged for parking. had to have the folio corrected.
Good 6.0
Pros: Comfortable bed Nice Bar staff at makeshift bar.
Cons: Ridiculous parking cost and logistics Noisy - this is a airport Hotel Bar was closed for remodeling Nothing to do around it - situated in a business district No ice/vending in 8th floor although I followed signage for 15 mins
Excellent 9.2
I’ve been a hotel GM for 18 years so I can’t help but being particular once I walk in the front door. This hotel and the staff impressed me. Great job!
Excellent 9.6
We thought this hotel was just fine for one night. The restaurant was surprisingly good, rooms very nice, staff great. The hotel is a bit tacky, but then we liked it,when it was the Meridian, about 20 years ago.....
Mediocre 3.0
Pros: There was a sound in the room that went off every minute. It was very hard to sleep. We told the staff, but they didn't seem to care. For a 4 star hotel, I woukd expect to at least sleep. Besides that, it was a beautiful hotel. The resteraunt was great
Good 6.0
Pros: All the employees I encountered were very nice. I liked that lobby had many cubbies for little privacy. The restaurant was very good for breakfast
Cons: The fact that valet was only option at $33 per day seemed ridiculous. Had to readjust seat every time. I prefer to park myself. I did not like that there was no top sheet, just flat bottom sheet and duvet cover which made me too hot. Would prefer top sh
Good 6.0
Pros: It was clean room was average I've stayed in 2.5-3 star hotels that were about the same nothing special
Cons: Staff was a little rude, parking cost $33 per day valet only wil probably never stay in Newport again
Mediocre 2.0
Pros: I liked the look of the place
Cons: The mandatory valet costed me 66. That was waaay our if my budget and the staff were not at all helpful.
Good 6.0
Pros: The staff is AWESOME, The property is clean And well kept!
Mediocre 3.0
Pros: We like the location of this hotel and have stayed here multiple times.
Cons: The power was out and the hotel did not have any power at check in time. We checked in and went for dinner. Power was still not on when we returned. Power came on in the middle of the night. No compensation was offered for the inconvenience of no power.
Mediocre 2.0
Pros: It was beautiful
Cons: Yes, they nickel and dime you! No breakfast, no coffee, insane charges for everything! All things considered I could have stayed at a nice hotel on the beach! Power was out for 8 hours, unacceptable!
Good 6.0
Pros: The location ..The bathroom was very nice.
Cons: The room did not cool down enough at night with the air conditioner on full blast. I think the $33 valet fee was a little high.
Okay 5.0
Pros: Clean
Cons: Service was poor and that included wait times for room service, for water refill at lobby etc
Excellent 8.0
Pros: Friendly staff
Cons: Kind of noisy
Okay 5.0
Pros: Overall it was ok. Nice layout, love the smell off the hotel lol
Cons: They gave us a half made up room, there was no bottom sheet on the bed. There were also No towels in the room, had to go down to the front desk and ask for them.
Good 6.8
Cons: Hotel had free breakfast for guest but for us since we book through kayak staff said third part booking no breakfast also they charge $33 over night parking
Good 7.7
Pros: Very quiet and clean rooms
Cons: Valet was very expensive. $33 for overnight parking.
Excellent 10.0
Pros: Great buffet breakfast Very nice room design Spacious rooms
Cons: Some renovations could have been done better (bathroom door paint was chipping at the bottom half)
Mediocre 2.0
Pros: Nothing
Cons: I went to check in after dropping off my bags earlier due to a work function. When I came back to check in several hours later I was told a pipe had burst in my room so they put me up at the Hyatt across the street. Very inconvenient for me at 11pm to say the least. Since they were sold out I was moved!!!
Mediocre 3.4
Pros: We had a roof over our head.
Cons: 1. We were billed twice, first by Kayak then by the hotel. 2. The hotel did not pay attention to the fact that we were already billed by Kayak 3. The room we stayed in was very smelly 4. There was a crack in our window so our room was always exposed to outside weather and noise. 5. They have mandatory valet parking - in principle this is fine but they should explicitly state that tip is not required or expected since the valet is mandatory 6. we requested Queen or king size bed and got two doubles
Okay 5.1
Cons: Per check in, there were no rooms available. We were sent to a sub standard hotel in which rooms were old, not clean and caused my niece to get hives.
Excellent 9.7
Pros: Nice place everything was good, beds were super comfortable and the food was great from room service. Pool was nice and gym adequate
Cons: Seemed like it could use some updating but overall not at all bad
Excellent 8.0
Pros: Valet, friendly staff, clean, nice lobby and pool area.
Cons: Outdated hallway carpet and decor Expensive parking ($33/night) Double rooms include full size beds rather than queen size A little hard to spot from the street Building looks like a business Far from the beach (25-30 min with weekend traffic)
Good 7.1
Pros: We were there for a Charity Gala. The patio is very pleasant for an evening event. The bed was comfortable, and I always enjoy Aveeda bathroom products.
Cons: I found the policies for entertainment to be completely antiquated! The majority of the tv channels are still Low Def! We ordered a movie and fell asleep, only to be told by the front desk staff that the system is operated by a different company so rewatching meant PAYING AGAIN (in less than a 24 hr period). If I were traveling for business, this might have little impact on my rating. But when staying for pleasure, this is unacceptable in Orange County!
Excellent 9.3
great location but the valet parking was very expensive
Okay 4.2
Cons: Below average service Room had a weird smell. Asked reception to change my room and they said that they couldnt. They told me that I would need to upgrade and pay the price difference. Cleaning service were cleaning empty rooms at 10 pm while we were trying to sleep. 32$ parking per night in an area where it should be free. Better options out there. Definitely not returning.
Good 7.7
Pros: $32/night mandatory valet parking is ridiculous. Other than that, nice place.
Excellent 8.2
Pros: Mattress was comfy.
Cons: No self parking option. Valet $32 but half price for hybrid vehicles.
Excellent 9.4
Pros: The staff was very friendly and they surprised us a an anniversary treat!! The room was beautiful and the bed was super comfy!
Cons: Valet is mandatory and quite expensive!
Good 7.4
Cons: $32 for parking! My god.
Excellent 10.0
Pros: The bathroom was great and the bed was very comfortable.
Cons: The restaurant was just fair.
Excellent 8.5
Pros: It was all very beautiful, nice comfortable bed. Everything seems nice, new, and fresh. Amazing internet speed. Seems very executive.
Cons: No where nearby will have free or cheap parking. I paid $30 bucks for parking overnight and $20 for wifi. Room was decently priced, but it was so fancy i didn't want to take the complimentary soaps just incase they'd charge me for that too.
Excellent 9.7
Pros: Got a great deal great location!
Cons: Be prepared for the $30 parking fee.
Good 7.7
Cons: The rooms need to be updated.
Mediocre 3.7
Cons: We booked a single King. We got a tiny room with two double beds. Said they were out of Kings. Said they don't guarantee requests for online bookings. We were very disappointed. They did move us the second night but there was a constant banging noise in the vent so we couldn't sleep. We were treated like second class boarders. Parking is $32 a night with no option. The breakfast was not up to Fairmont standards. We will not stay there again.
Excellent 10.0
Pros: Clean an beautiful room
Cons: I did not like paying $32 to valet our car for one night
Okay 4.0
Pros: toilettries
Cons: not as nice as other fairmonts, is more in a business district of irvine than newport beach
Okay 4.8
Pros: The pool area was nice and the décor inside the hotel was welcoming enough. The drinks offered on the pool menu were delicious and of decent value. Later than average check-out time was convenient.
Cons: Checking in was a disaster. I had requested 2 beds as I was travelling with a couple friends. I received an email early in the day prior to my arrival saying that all of the 2 bed rooms were sold out and that I had an option to order a roll away bed free-of-charge. However when we showed up all of the roll away beds had been checked out. The desk attendant was not helpful and was slightly condescending during the whole ordeal. He didn't even offer additional bedding so we had to make do with what came with the room. The room itself was fine, the view was meh (parking garage roofs are hardly scenic). The décor was comfortable but the Fairmont should really invest in some more tech savvy appliances, especially because this hotel is most appealing to business customers. The furniture was a little beat up in the room and the entertainment center had broken hinges and doors. I'm thinking this might just be a "rough" hotel for the Fairmont brand as I stayed at the Vancouver, BC Fairmont the week earlier and had a much more positive experience.
Good 6.2
Pros: Location was close to the airport and other shopping and travel destinations
Cons: The walls were very thin. We could hear a baby crying that was saying 2 rooms down across the hallway. Also, they force guest to use their valet service ($30 per car). No self parking available. We had 2 cars so the $60 bill was an unexpected cost.
Good 6.2
Pros: The room was clean and the bed was comfortable.
Cons: My visit started with rude valets, only to be told at check in that my pet wasn't allowed pretty much anywhere on the hotel grounds. I booked this "pet friendly" place thinking I could sit with my dog on the patio after my birthday dinner to enjoy a glass of wine- but she only seemed to be allowed on the small patches of grass at the front of the hotel. One bag dispenser was the only pet friendly touch I saw. At 5:30, I was stepping out of the shower, when the maid walked in. No knock- she just burst right in, freaking out both naked me and my dog. I had such a poor experience, my sister actually called Fairmont to complain (I was rushing to dinner). There was a birthday dessert waiting when I got back, but it wasn't enough to make up for poor service and a disappointing stay all around. This property is not up to Fairmont standards.
Okay 4.5
Pros: -close to the airport -staff was helpful in locating a restaurant -beds were comfortable
Cons: -hotel was twice as expensive as kayak offered when I first looked -hotel doors are very loud in the morning and the maid staff starts early -blackout curtains didn't close completely
Good 6.0
Pros: The room was beautiful and the bed comfortable. Everything was clean and roomy.
Cons: At 2:12 a.m. I was awaken by drunk, loud and foul neighbors. I tried getting back to sleep but the noise didn't stop. I called security at 3:25 a.m. and they said they would check it out. Nothing happened. Again, at 5:35 a.m. I called security a second time and this time I heard them approach the rude neighbors. The 3 foul neighbors walked down the hall cussing all the way. Horrible night of no rest!
Good 6.5
Pros: The food
Cons: Small tub
Okay 5.1
Pros: Comfy bed
Cons: We were in room 119 and were very disappointed. Not only was there a parking light right outside our window, leaking lots of light through the very sheer window curtains, but the TV didn't have signal, and hair dryer didn't work and there were cigarette burns all over the non smoking room floor.
Okay 4.0
Pros: Rates were reasonable
Cons: The room had a bad smell even after switching two times. The rooms have poor sound proofing.
Renaissance Newport Beach Hotel - Newport Beach
Rated #10
8.3
Excellent 8.3
Based on 600 reviews
Details
Reviews

Cleanliness
8.8
Comfort
9.0
Facilities
8.5
Location
8.7
Overall
7.9
Overall 8.3 Excellent
Based on 349 reviews
Cleanliness
8.8
Comfort
9.0
Facilities
8.5
Location
8.7
Overall
7.9
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.0
Comfort
6.0
Facilities
9.0
Location
5.0
Overall
6.0
Cleanliness
8.5
Comfort
8.6
Location
8.7
Services
8.6
Staff
8.4
Cleanliness
8.8
Comfort
9.6
Facilities
8.4
Location
8.8
Overall
8.0
Cleanliness
5.9
Comfort
6.6
Facilities
6.6
Location
5.9
Overall
5.9
Cleanliness
8.9
Comfort
9.1
Location
8.5
Overall
10.0
Services
9.0
Cleanliness
8.9
Comfort
9.0
Location
9.0
Services
8.6
Staff
9.1
Cleanliness
9.2
Comfort
9.3
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.0
Comfort
9.1
Location
9.0
Services
8.9
Staff
8.9

Excellent 8.0
Pros: The facility was nice clean rooms etc..
Cons: The parking was expensive.
Excellent 10.0
Pros: Excellent
Cons: Expensive parking
Excellent 9.0
Pros: Overall good job
Cons: Only thing I didn't care for was no free wifi or parking
Poor 1.0
Cons: Room is out of date. Not clean. No shampoo..No sanitizer...Smell like mold
Excellent 10.0
Pros: Everyone was extremely accommodating. The valet staff was exceptional!!!
Cons: The sink water pressure was really bad. I assumed something was wrong at the hotel.
Okay 5.0
Pros: The outdoor pool area
Cons: The room had no microwave, the coffee maker had to be carried elsewhere to plug in, no bath tub, the linens were not changed although we left the hotel for several hours, no exhaust fan in the bathroom, no drinking fountain or water bottle refill station
Good 7.0
Pros: Outdoor areas are lovely, nice lobby
Cons: The service in the breakfast area was incredibly slow, we waited for 30 minutes before we could even order.
Excellent 10.0
good experience, nice and relaxing
Good 6.0
Pros: The lobby was really clean and appealing
Cons: Cleanliness & the room was outdated
Excellent 10.0
Pros: Nice
Cons: Parking
Okay 5.0
Pros: Hotel was very clean and had friendly staff.
Cons: Most of the rooms face the 405 freeway and the rooms are definitely not sound proof. Plus doors closing in the hall echo badly!
Excellent 10.0
Pros: Very friendly
Excellent 10.0
Pros: Staff very friendly, beautiful decor
Cons: No
Excellent 10.0
Pros: Everything
Cons: No, the lady that helped at about 3am was really nice and welcoming.
Excellent 10.0
Pros: The customer service was great.
Cons: The hottub was not the cleanest.
Mediocre 3.0
Pros: Clean and Nice
Cons: I walked out to say goodbye to my family/grabbed Starbucks. When I went back to my room, cleaning lady said sorry, she is cleaning it up. So I had to leave, when I did NOT EVEN CHECKED OUT! I had to sit in lobby for few hrs. Not happy abt my experience.
Excellent 10.0
Pros: Very clean and modern hotel room with excellent bed and towel linens. The staff were extremely friendly and professional. I did not use the option but the ability to sign onto my Netflix and YouTube TV accounts was a nice feature. The location is excellen
Cons: The air conditioner whined a bit when the blower was on causing me to wake up in the middle of the night.
Excellent 10.0
Pros: Friendly staff , very clean!
Cons: $35 parking fee.
Excellent 10.0
Pros: Outstanding staff. Very clean facility. Extraordinary service.
Cons: Parking grossly over priced.
Excellent 10.0
Pros: It¿s a fantastic hotel, and perfect near the airport
Excellent 10.0
Pros: Clean and great location for business
Poor 1.0
Pros: nothing lies they have to charge you for deposit security $120 $60 per night you need to let costumers know about before to purchase
Cons: lies they have to charge you for deposit security$60 per night you need to let costumers know about before purchase plus they charge you $35 per parking per day
Good 6.0
Pros: Staff was friendly and made check-in and check-out very simple.
Cons: The room was small but clean - until I got into the shower and couldn't help but stare directly an air vent that was just above eye level that obviously had not been cleaned in a long time. Either it hasn't been cleaned or it actually is just growing mold
Okay 5.0
Pros: Clean
Cons: Expensive parking should be known when booking
Good 6.0
Pros: The room was nice and clean. I liked the setup and furniture and the bathroom was nice.
Cons: Couldn’t crack window open for fresh outside air. The steak we ordered was well done when we asked for medium and was tasteless.
Good 7.0
Pros: It was clean and fairly quite considering how crowded it was
Cons: The fact we had to pay $35 to park our own car and nothing was said about that when we booked the room , had to wait in long lines to use the elevator, cannot use stairs to to get to your floor from the lobby.
Mediocre 2.0
Pros: They were able to give me a room.
Cons: Ice machine on our floor was broken, elevator line was long due to Covid-19. That I can understand, but when I asked about the stairs, I was told they were inaccessible. When front desk was told about possible fire hazard, she just apologized.
Good 6.0
Cons: The hotel does not have free internet for guests. That’s ridiculous. The parking lot is also full of filthy cars that have cobwebs indicating they have been there for way too long. We waited 18 minutes for the bartender to come out of the b
Okay 4.0
Pros: Beautiful lobby & sizable tub.
Cons: This hotel not only put an incidental hold on my account but also a separate charge to cover a nights stay which I did not authorize.
Mediocre 3.0
Pros: The room
Cons: The customer service was sub par and failed to meet basic expectations. Several incidents occurred in just my one night stay. Ordered food, front desk guy didn't follow up. Good delivered about 2 hours late
Poor 1.0
Cons: $35 per night to park? highway robbery!
Poor 1.0
Pros: THE ROOM WAS NICE. thats all
Cons: yes. the staff was rude, not helpful at all. check in was at 4 pm, and no rooms were available. they said they would call me at 4 pm they never did .
Okay 5.0
Pros: It has a shipping center and a starbucks located in the lobby. The Starbucks is closed on the weekends so it was a disappointment.
Cons: Starbucks and restaurant closed. No bellman to help with luggage when check in. Staff was young and not respectful. Had a bad attitude
Good 6.0
Pros: Their willingness to be flexible with moving to lower floor during earthquake event.
Cons: They charged my card despite my request and giving them an alternate card. Upon calling the hotel, the customer service agent was rude and short with me, offering an half-hearted apology.
Okay 5.0
Cons: Next time when someone books they should state clearly how much the parking costs at the hotel. Its a ridiculous amount and the fact we traveled with a softball team and they would not give us the rate they gave everyone else is ridiculous. WILL NOT S
Okay 5.4
Pros: Was clean and the staff was good
Cons: 30 dollars to park a car is just ridiculous at a hotel you are paying a couple hundred a night to stay at. Also the room was extremely small it was the smallest hotel room I have ever stayed in. I will not stay at that facility again. A complementary breakfast was not included unless you are a gold or platinum member.
Okay 4.8
Pros: Good location, since it's close to the airport.
Cons: Facility is extremely outdated, room was tiny and noisy. Parking is an additional $22 per day, which is robbery. I suggest you stay at the Irivne Wyndam instead.
Excellent 10.0
Pros: We enjoyed the beds. We had a great night sleep.
Excellent 9.0
Pros: Staff, always professional always polite. Pool fantastic, Spa clean and warm. I loved the Bed, super cloud pillow topped, room clean. Bathroom luxury, from soaps to towels good size. 24/7 always staff on hand. Had starbucks in hotel foyer. Blackout curtains kept morning sun at bay.
Cons: My 71 yr old mother did not enjoy the pillow top beds, suggested they smothered her. Could hear some trucks on highway braking in mornings and night. It is geared for business, so appeared everything has an additional cost per unit.
Irvine Marriott - Irvine
Rated #11
8.3
Excellent 8.3
Based on 349 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
7.7
Location
8.7
Overall
7.8
Overall 8.2 Excellent
Based on 1,651 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
7.7
Location
8.7
Overall
7.8
Cleanliness
6.0
Location
8.0
Overall
6.0
Staff
6.0
Value for money
2.0
Cleanliness
8.0
Comfort
9.3
Facilities
8.6
Location
8.5
Overall
7.4
Cleanliness
8.5
Comfort
8.5
Location
8.7
Services
8.1
Staff
8.5
Cleanliness
7.7
Comfort
8.8
Facilities
8.0
Location
7.7
Overall
6.7
Cleanliness
8.9
Comfort
8.9
Location
8.9
Overall
9.1
Services
8.6
Cleanliness
8.7
Comfort
8.5
Facilities
10.0
Location
8.6
Overall
9.0
Cleanliness
8.6
Comfort
8.7
Facilities
7.1
Location
8.7
Overall
7.9
Cleanliness
8.4
Comfort
8.4
Location
8.6
Services
8.2
Staff
8.6

Good 7.0
Pros: Couldn’t find breakfast.
Cons: No room cleanup until I asked.
Excellent 10.0
Pros: The location was lovely! Room and everything was super clean. Bed was comfortable. I enjoyed my stay!
Poor 1.0
Pros: Nothing.
Cons: Everything especially the rude and impolite receptionist.
Excellent 8.0
Pros: Place was clean and pretty quiet.
Cons: The man who checked us in was rude.
Excellent 10.0
Pros: Great service and rooms are very nice and clean
Excellent 10.0
Pros: Location. Right across street fromJohn Wayne Airport. With today¿s Uber & Lyft. I got right down to Huntington Beach Pier for a huge event for $25 each way. It was nice to stay in a nice hotel and still enjoy all the action this area affords.
Cons: $20 p/day parking.
Okay 4.0
Pros: The room smelled mouldy. The sheets were worn
Cons: The room smelled like mound. The sheets had rust stains and seemed worn out. There was no one to help with my bags.
Poor 1.0
Pros: Location
Cons: Is very inconvenient paying extra 20.00 for parking is just not necessary. The walls between the rooms are very thin that you can hear the other room's guests is just not family friendly
Excellent 8.8
The woman at the front desk was really rude, and short with a person looking for a room while I was checking in. Checking out was the same woman who stated in a very rude tone that she was unable to print me a receipt because i booked through Agoda. She then proceeded to say Agoda is responsible for my receipt since i got a deal from them and not us. While other patrons were around waiting to check out. Making it seem like I really couldn't afford to be there. Just blew my whole stay there. I will not be going back. The place was beautiful. It only takes one ugly person to ruin it all.
Excellent 9.0
Pros: Location.
Excellent 9.0
Pros: Location.
Cons: Bath tub instead of shower stall.
Excellent 8.0
Pros: Very clean, beautiful hotel. Female desk staff were excellent!
Cons: During Covid, using wall mounted dispensers in the shower is NOT good. Also, the windows could use cleaning outside--very streaky. Starbucks or Wolfgang Puck coffee in the room would be nice.
Mediocre 2.0
Pros: Price was fair before other charges ( parking, etc)
Cons: Very rude employee ( said he was the manager) at check in¿no place to park while checking in. Pool closed to covid ..still? Rooms clean , but old..( rings on furniture, etc) Cafe limited hours and very expensive . General Manager was nice
Excellent 10.0
Pros: The amazing staff and the beautiful view we had and of course the very Comfortable beds and pillows they had
Cons: Just the breakfast being not being included we would of like to have that to be able to enjoy the restaurant
Okay 5.6
I only stayed here overnight but I have to say the amount they charge it’s not worth the room. Location is nice as it’s in Irvine and right near the airport for amenities, there wasn’t a full closet, closet door was broken along with the thermostat. I had no idea what it was set at so my daughter and I froze that night. And you must pay for parking even as a guest. Definitely would not stay again especially for the amount of money they charge.
Excellent 10.0
Pros: Location and the price
Cons: Nothing really
Good 7.0
Pros: Hotel was clean and room was very comfortable.
Cons: I thought the room was all inclusive including parking. However they charged $20.00 per night for parking. Also my reservation was for a Kings size bed and they only had two full size beds.
Excellent 10.0
Pros: My very first hotel stay in Irvine although I frequently here for business and so forth. I only book this hotel whenever I need to stay in Irvine. Very kind and friendly staff. Clean rooms.
Cons: Nothing.
Good 6.0
Pros: Location and pool
Cons: A/c broke, parking fees
Excellent 10.0
Can't beat the value here, great rooms, clean and spacious.
Good 6.0
The A/C was not working most of the night. Some of the staff members were not as nice, especially the Hispanic lady that wears glasses.
Excellent 8.0
Pros: Clean room.
Cons: Wifi. I was there for a business trip where I had to go work on presentations. I did not get any WIFI, I called the front desk and was told to restart my computer. I did that a couple of times. These nice hotels should at least have that.
Excellent 9.0
Pros: Nice hotel
Cons: Didn't know there is a $20 parking fee
Mediocre 3.0
Pros: Nice room
Cons: The card key wouldn't work. Each time it took 4-5 tries. I called to see how late the pool was open, was told 11. The card to the pool elevator also wouldn't work. The replacement card didn't work either. Then turns out it closed at 10
Poor 1.0
Pros: Location
Cons: I walked into my room smelling like Marijuana and cigarettes. I didn't want to complain because when I checked in I originally booked a king deluxe, but when checking in the front desk told me it was a double bed. Blasted the ac to get the stench out.
Good 6.0
Pros: Drivers were super nice and they clean the rooms every day!
Cons: The restaurant costs were crazy and they charge for bottled water. Seriously?
Good 7.0
Pros: Big room
Cons: Air conditioning wasn¿t working right, set it cooler but room was on hotter side, food particles in coffee maker, couch needed replacing- sunk down in middle and could feel hard springs when sat on, grout in bthrm floor pretty stained , clothes left b
Excellent 9.6
The parking fee is a bit high, but the burrito breakfast makes you forget all that. The room is spacious, comfy, clean, and has great views!
Good 7.6
I have read many reviews before choosing to stay, mostly about parking fees. It’s worth it when you pay here, it’s secure. Hotel room & bed is clean. The only minus point is the room not sound proof. You can here everything from next door.
Good 6.8
Ac was never working properly in our room
Good 7.0
Pros: Rooms are nice and clean.
Cons: Staff behavior.
Okay 5.0
Pros: Close to freeway. Front desk was friendly as well as bartender  that took care of all our food orders for 2 nights.
Cons: Smell of weed everywhere. The elevators and rooms had to actually ask to switch a room. The rooms were not cleaned, there were socks under our bed and door knobs to bathroom did not work. The police were there one night because of a commotion.
Good 6.0
Pros: Good location. Quiet. Good pay for breakfast.
Cons: Paid for a king and only got a queen. Odd hallways and room entry.
Excellent 8.4
Compare other hotels around john wain airport is best price for accomodate
Excellent 10.0
Great Value for your money!
Okay 4.0
Pros: Nothing.
Cons: $20 for parking if you are a guest is ridiculous. As we were leaving they said to press assistance and they would buzz us through the parking gate, insinuating that the $20 fee was waived. It wasn¿t and charged to my card without my permission! Not hap
Good 6.8
Price point was good but there were so many parties that I was unable to sleep. I called the front desk so many times and nobody answers and I was on the phone for a long time each time
Excellent 10.0
Clean and nice! Very friendly and helpful Front Desk especially Lee. Thank you for the great service Lee. We will be back for sure.
Excellent 10.0
Super clean , excellent staff very affirmative and respectful! If you’re looking for a clean hotel great staff comfort and peace stay at the Sonesta! Highly recommended for your money and time!(:
Good 7.6
You have to pay$20 for parking per night..
Excellent 10.0
Commuting airline pilot. Very modern, clean and upper end hotel at a great price. Free airport shuttle. Location is in the larger building business area near the airport, which is just a couple minute van ride. I didn't explore the area much as I arrived late and left early, but definitely a very safe area. I would highly recommend this hotel, especially at the price.
Excellent 8.8
I enjoyed my stay, friendly staff
Excellent 8.4
Hotel has incredibly comfortable beds and a beautiful view in a great location. But it can use some updating. There are no USB ports for devices. No refrigerator or microwave.
Excellent 10.0
Pros: The staff was amazing and the rooms are very nice and clean!! I would give 10 starts if I could.
Cons: Nothing at all everything was perfect 👌🏻
Okay 4.0
Rude and disrespectful staff and so many hidden charges they don't let you know about. We definitely do not recommend staying here to anybody.
Okay 4.0
Staff is extremely rude, they did not even greet us when we walked in. We waited at the desk for the guy to assist us while he just sits there on the computer. Finally he asks us do we need something? Obviously we need assistance checking in but we let that go until we find out they charging us $20 each for the two cars we brought even though the website never says there’s a fee. The hotel smells like dirty feet too. Save your time and money and go somewhere else.
Good 6.4
The restaurant prices are really high. No safe. The parking price is outrageous. There isn’t enough staff. The staff isn’t very nice or friendly. There is a microwave, soda and ice machine on every floor. - It’s very safe and you can literally run around the business parks if you need fresh air, 0 cars. -it’s next to the freeway, and yes you will hear it but it isn’t bad. - I would not recommend. There’s one hotel in each adjacent business. While I sat in my room because all facilities were closed, I saw people swimming at the Hilton. -Its a very basic 3 star and a would have been better of going to the 4 stars nearby. I thought this hotel looked newer and more fun but they skimped so much on service, I can’t recommend it.
Good 7.6
comfortable and clean
Mediocre 2.8
Employees where rude and the rooms had a harsh smell to them we ask the employee to change our room from the king suite we had he tried to give us a room less for what we paid for then the room he changed us to was worse then room we paid for we ask for our refund he said no it was for my wife birthday too won’t recommend this stay to anyone
Okay 5.6
Very poor wifi almost no signals.
Okay 4.0
Pros: The bed was extremely comfortable, staff was friendly and helpful, beautiful location
Cons: Outdated room, carpet needs replaced, low water pressure, Disappointing tv quality and channel line up
Good 6.0
Pros: Location , water bottles in the room , handlebar in shower. Quiet.
Cons: Poor functioning toilet, expensive parking, no info given about where gym or pool or restaurant was. Lack of signage , direction where to park while checking in
Okay 5.0
Pros: Location to freeway, views and airport shuttle if needed.
Cons: Warm shower, not truly needed hot ..and low pressure. This was blown off when mentioned to front desk. Expect to pay hefty parking fees. There is no mini frig or microwave in room. The beds were super soft and seemed to have a curve to them. Dated.
Good 7.0
Pros: Location from airport
Cons: Shower was horrible, I informed front desk but nothing was done to fox problem.
Good 7.0
Pros: Location
Cons: Toilet was not working well upon check in and had to be repaired by the second day.
Okay 5.0
Cons: Overnight parking fee of $22.50/night that I did not notice when booking. It was fully booked so I could not change rooms when people next to me were loud and kept me up late.
Okay 5.0
Pros: Nice staff
Cons: I did not know I would have to pay $20 to park at the hotel. In addition, my car was broken into in the gated parking lot. Never staying at this place again.
Good 7.0
Pros: Bed was comfortable. The area felt safe. I did not have to wait too long for pickup at the airport.
Cons: Airport shuttle does not run until 0530 AM which may not work if you have an early flight. I was charged for parking, even though I told them I did not have a car. Fortunately, it was refunded at checkout.
Mediocre 2.0
Pros: View was excellent
Cons: Staff was extremely rude multiple times.. acted like they were doing you a favor even checking you in.. TV was horrible almost no channels and blurry picture.. clock set to the wrong time.. parking lot filled with trash that I had to pick up...
Okay 5.0
Pros: Majority of staff lacks customer service skills!
Cons: I have stayed here several times. First visit they told me if I joined their hotel program I would get free parking. Next visit they said that only applied to the first visit. Then $12-15 night. Now no more discount, $20 night. Too expensive!
Okay 5.0
Pros: Clean and roomy
Cons: Slow Internet 20$/a day for Parking
Okay 4.0
Pros: There were a lot of hidden fees. The furniture was stained (wine or juce rings) and in poor repair.
Cons: There were a lot of hidden fees. Parking, a bunch of tax. The furniture in the room was stained and in poor repair.
Poor 1.0
Cons: Staff was not helpful. Bathroom floor had a blood stain but I was only staying one night and didnt want to go back downstairs to get a new room.
Poor 1.0
Pros: Location
Cons: Hotel need a renovation Our room wasn't clean couple of times, bathroom flush had a problem and fan wasn't working. We complaint twice still it wasn't fix.. in the end got a surprise charge for parking for 7 days.
Mediocre 3.0
Cons: The evening staff, particularly someone, was below subpar. After waiting in line to check in and began our process, staff stopped to help some other gentleman that had not been in line. Waited till their process was complete to start ours over.
Good 6.0
Pros: Affordable price. Good pool and gym hours.
Cons: The front desk couldn’t find my reservation at first. It took about 30 minutes to check in. I was just about to buy another room.
Poor 1.0
Pros: The front at our check in who is good.
Cons: Bed bug and did not receive proper care. It's not a four-star hotel. Don't have good experience with the front desk management.
Poor 1.0
Pros: No
Cons: Extra urban fees
Poor 1.0
Cons: I didn't get my $75 security deposit back
Mediocre 3.0
Pros: The proximity to the airport and entertainment.
Cons: The bathroom wasnt clean, we had to pay for basic amenities and it overall is not a place I recommend to people.
Poor 1.0
Cons: Forgot expensive medical device at hotel. Cleaing person never turned it in. Called hotel numerous times. Hotel never returned call. Spoke to front desk, didn't care. Spoke to front desk manager. He said he would check and call me back. He never called!
Mediocre 3.0
Cons: HBO was out. Wanted to watch Game of Thrones. Called the front desk, was transferred to a supervisor who said he'd check on it and get back to me. He never did. Also, it wasn't clear booking the hotel that I would be charged $18 per day parking.
Poor 1.0
Cons: No thorough cleaning. Blood splatter on the comforter. Hairs throughout the bathroom floor, sink and tub. Body hairs and stains in the bedding indicating sheets were not changed just maid up. Check in was at 3:00p.m. and room wasn't available till 4:00.
Poor 1.0
Pros: The Location My room view.
Cons: The WORST experience ever. The waitress will NOT bring me orange juice to my table She told me to get up and get it myself. The housekeeping crew did NOT clean my room. 3.5 stars? I think Not. Yes, I mentioned it to the from desk.
Okay 4.0
Pros: Clean room
Cons: Wifi didn't work and staff wasn't very helpful Unclear restaurant hours and services Cost of everything was ridiculous even for a hotel.
Mediocre 3.0
Pros: I asked for a toothbrush. Front desk asked if I also needed toothpaste and delivered promptly.
Cons: Bed too soft. Morning check out clerk was impolite. Overall service level was mixed unmatching star level.
Good 7.7
Cons: There was a bunch of teenagers staying in the room next to us and they kept hanging out in the hall and knocking on the doors, from their room and the room across from them. The walls were too thin and we could hear them all night. They finally settled down at 3:30am. So I didn't sleep too well.
Mediocre 3.0
Pros: Terrible front desk service, very slow
Mediocre 2.0
Pros: Location
Cons: It was suppose to be non smoking and it was not. I called management about it and they did nothing.
Good 7.7
Cons: The air conditioner stopped working the last night
Excellent 10.0
Pros: Awesome windows, comfy bed, very clean.
Excellent 8.0
Pros: Comfortable beds
Cons: I like to workout and the gym was less than adequate and the equipment definitely needs to be updated.
Excellent 9.4
Pros: Nice hotel
Cons: The room service stops at 11pm and bar closes at 11:30pm
Excellent 10.0
Pros: Friendly, clean, nice atmosphere, and complimentary breakfast!
Cons: Parking cost isn't mentioned on third party websites
Excellent 10.0
Pros: I travel a lot and have stayed in a variety of different hotels and this surprisingly ranks amongst my favorite. I was a little hesitant coming to this hotel based on some of the reviews from other sites and by no means does this hotel come in short on anything. Would definitely stay here again and recommend.
Okay 5.1
Pros: The shower was nice.
Cons: The wi-fi connection was awful. Kept getting dropped. Worst wi-fi ever. They don't offer a wired connection alternative. Our room was really cramped for three adults. Our son attempted to sleep on the provided roll-away bed, but it was unrelentingly crappy. He ended up sleeping with just his feet on the bed and most of his body in a padded chair. They charge $18 to park in a cramped parking lot that's located in a business park. Felt ripped off. For some reason this Wyndham didn't even show up on our GPS, and we have the latest maps. Maybe it was trying to tell us something?
Excellent 10.0
Pros: Everything was perfect, exactly what I expected! The pictures do the facilities justice!!! I was not disappointed in the least bit.
Good 6.3
Pros: Friendly staff Good views from room
Cons: Very poor (unusable) internet signal in room Gym and pool could be better Outdated decor
Sonesta Irvine - Orange County Airport - Irvine
Rated #12
8.2
Excellent 8.2
Based on 1,651 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.1
Facilities
6.8
Location
8.5
Overall
7.5
Overall 7.5 Good
Based on 529 reviews
Cleanliness
8.2
Comfort
8.1
Facilities
6.8
Location
8.5
Overall
7.5
Cleanliness
4.0
Comfort
6.0
Facilities
3.0
Location
8.0
Overall
5.0
Cleanliness
8.0
Comfort
6.0
Facilities
6.3
Location
8.0
Overall
7.0
Cleanliness
8.0
Comfort
8.0
Location
8.4
Services
7.8
Staff
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
7.2
Comfort
8.0
Facilities
7.6
Location
8.0
Overall
7.2
Cleanliness
8.3
Comfort
8.1
Location
8.3
Overall
9.0
Services
8.0
Cleanliness
7.9
Comfort
8.0
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
8.4
Comfort
8.4
Facilities
7.7
Location
8.8
Overall
8.2
Cleanliness
8.3
Comfort
8.1
Location
8.6
Services
8.1
Staff
8.2

Excellent 8.0
Pros: The set up of the fireplaces and everything even though I did not get to use it but I like the set up of the arrangement outside
Cons: The parking situation I think that’s when we got there oh that was another fee that pretty much that they had attached to it and didn’t put it out front also the breakfast situation they didn’t put that upfront that we needed to pay for that there was so many extra little charges that should be stated in this day before somebody obligates their selves to the situation
Excellent 8.0
Cons: We got small beds not what we requesyed
Good 6.0
Cons: They charged me 35$ a night for parking. There were no slippers And water inside room and When I called them, I was told they were out of slippers and they did not give guests complimentary water which is wieners.
Excellent 10.0
Pros: Pool, spa and rooms are great. Had dinner at the bar and it was tasteful, we ordered while in the room, and food was at the table when we came down, all very convenient.
Cons: All went very well.
Mediocre 3.0
Cons: Not a good hotel during Covid. They had multiple big gatherings in the lobby and common areas, due to this I was scared to even go to the lobby and pool area. Self Parking was not available, had to wait for spot to empty, so it's not worth $37 to pay for
Mediocre 3.0
Pros: Location-the persons at the desk were very nice
Cons: 35 minutes beyond expected time for pickup from the airport-after request the room was not done up after the first nights stay-the hotel seemed to be very tired-VERY poor service at the Starbucks counter-waited about 10 or 15 minutes to place order-
Excellent 10.0
Pros: Only thing I didn¿t like was the parking fees
Cons: Only thing I didn¿t like was the parking fee
Good 6.0
Pros: Pool. Top floor pool view
Cons: My card was stolen ( copied & I was robbed here ) . Parking high. Police bot helpful or staff after incident
Excellent 10.0
Relax by the pool, enjoy firepits, bar and friendly staff! I will be back soon!
Good 7.0
Pros: Room was clean and orderly. Trash cans in public area were full with some having no space to place trash.
Cons: Parking was expensive and well organized.
Excellent 8.0
Pros:  
Cons:  
Excellent 10.0
Pros: nice rooms. great pool area.Awesome buffet bfast for a fee, but great quality and selections including omelet bar. All staff was friendly and helpful. Shuttle to/from John Wayne airport was timely and easy
Cons: Parking is $39/day
Good 7.0
Pros: Pillow on my bed was awesome
Cons: Crystal ballroom womens bathroom never had toilet paper all three days at my seminar. Totally unacceptable Charging $35/day for parking is ridiculous!!,
Good 6.0
Pros: Friendly staff
Cons: They need to refill the automatic sanitizer, the pool are needs to be clean also need sanitizer there. Security in the pool are because there was a homeless person that sneak in and was in the jacuzzi with its clothes on inside jacuzzi was washing things.
Excellent 10.0
Pros: Food
Excellent 10.0
Pros: Having my flight cancelled was upsetting but the staff at the Hilton made my day. I couldn¿t stay grumpy with such kindness around me. Thanks
Cons: Nothing
Excellent 10.0
Pros: Clean and comfortable.
Cons: No.
Excellent 9.2
The only thing I complain about is I got small bites all over my body. It could be bed bugs or mites. The bedsheets seem to be dusty. Also, they don't offer complimentary breakfast. Other than these, it would have been 5 or + more stars.
Excellent 10.0
Pros: The staff were really accommodating and very professional and very friendly
Cons: Nope so far so good
Excellent 10.0
Pros: Clean room, food was very good close to airport highly recomend
Cons: No
Okay 4.0
Pros: The pool area
Cons: I do not like to Pay $35 for parking that's ridiculous
Excellent 9.0
Pros: Free gated parking. Close to the 55. Great outdoor seating area with firepits.
Excellent 10.0
Cons: Add sanitizer station by the pool
Okay 5.0
Pros: The hotel itself is nice and beds are comfortable.
Cons: Nowhere on reservation did it mention that there is a $35 daily parking fee. We couldn't even find a spot to park when we checked in. WE left and came back and had to circle twice and wait for someone to leave in order to park. I wouldn't recommend.
Poor 1.0
Pros: Nothing at all.
Cons: The f-ing $35 a day parking fee!! The dirty patio!!! The homeless looking people smoking pot in the patio at night!! The dishes in the hallways!! The place is an f-ing dump!!
Okay 5.0
Pros: Close to the airport
Cons: Breakfast was extremely overpriced, $52 for 2 people, Buffett style and water was not out so a rude server had to bring it out and expected a tip. Requested a king bed and when I got there there were 2 doubles. Hallway and room smelled of smoke.
Mediocre 2.0
Pros: Booked double bed they gave away gave me king. No roll away bed available I had to go and buy sleeping bag and sleep on floor. Took several hours before they brought up a extra blanket. Not to satisfied.
Cons: Staff not to helpful on accommodations
Good 6.0
Pros: How nice and elegant it was!
Cons: it did not mention that one had to pay for parking and that it didn't come with the room which was a bummer.
Okay 5.0
Pros: Location and bed
Cons: The decor is dated and missing convenience of refrigerator and microwave. Bathroom is small.
Poor 1.0
Pros: Location
Cons: The pictures online for the hotel was not the same i saw in real,hotel need a lot of remodeling,specially the rooms old dated,not even clean enough for hilton ,i was really disappointed and will never go to hilton again
Good 6.0
Pros: I am a Hiltons Honors member and did not receive any benefits at checkin as with other Hilton hotels, such as water. This Hilton does not have amenities for Hiton members. They did have a starbucks and a nice bar at the lobby. Most staff was pleasant.
Cons: Rooms need to be cleaner for Hilton standards. I called housekeeping to remove the old smelly pillows and replace the sheets.Room was not very clean, dirty carpet and windows. No view. Very standard room. Self-Park fee was $35.
Mediocre 3.0
Pros: The bed was extremely comfortable, and thats about it
Cons: On top of paying for parking, we had to pay a deposit ($50 per day) and another deposit for the room. We paid for parking that we weren't able to park in because there was a wedding so the wedding guest parked for free leaving us no parking we paid for
Good 6.0
Pros: The staff was nice.
Cons: The parking is half the price of the hotel.
Good 7.0
Pros: very nice pool
Cons: 1) the beds were way too soft; 2) the hotel imposed excessive charges for overnight parking, and gift shop purchases; and 3) their convoluted accounting system charges a hefty deposit upon check-in, which is not returned until 3 - 5 days later
Poor 1.0
Pros: It was the worst experience that I ever had the charged me for parking without telling me that on the check in time. it cost me more than booking direct with the Hilton.
Okay 5.0
Pros: Bed was comfortable and a good city view
Cons: Super noisy next to the airport runway.Very low water pressure unable to take a shower.$39.00 parking charge and limited parking spots
Mediocre 2.0
Pros: Location
Cons: Semi rude staff
Poor 1.0
Pros: Nothing. Would not stay there again.
Cons: The toilet in the room did not work the first day we arrived. We called the front desk that day, it took until the morning until someone came to fix. The next day the toilet stopped working again. A total of four times we had to contact the front desk.
Good 7.0
Pros: Overall nice hotel, nice pool and fire pits in patio areas. Comfortable bed, good shower, convenient location to OC airport.
Cons: Did NOT like paying $33 per night to self park. The valet park option was $36 per night. And the parking lot was very full, parked a long distance from the building.
Good 7.0
Pros: Location
Cons: It's short staffed and that means calls are not answered or require hanging on through many rings to speak to someone....they even put fellow staff members on hold! We were there during the July earthquakes and there was never a safety announcement.
Poor 1.0
Pros: nothing!
Cons: The gentleman at the front desk handed me my room key as he walked off into another conversation without giving me any direction or information. then I was charged an additional $250.00 a day later to my card. when I called they couldn't answer why.
Poor 1.0
Pros: I had a bed
Cons: Deceiving advertising
Excellent 10.0
Pros: Clean and modern hotel. Friendly staff, litterally across the street from John Wayne airport.
Cons: No refrigerator
Okay 4.0
Pros: Going home
Cons: 1: Found waterbug in bathroom 2: Put card out for bedding to be changed all week ( marked the sheets) sheets not changed for a week- had to ask Manager to have sheets changed. 3: Parking expensive
Mediocre 3.0
Pros: Pool and Jacuzzi great
Cons: Room super small
Okay 5.0
Pros: Staff were friendly
Cons: Expensive parking each night and not very updated for being 3.5 stars.
Okay 5.0
Pros: Its location across from John Wayne Airport is both its best and worst feature, best due to convenience and worst due to airport noise levels.
Cons: Noise levels were not good and the front desk staff could have been more helpful.
Okay 5.0
Pros: Convenient to freeway
Cons: Hotel uses parking lot for revenue by renting as airport parking and shuttling passengers to airport. Parking for hotel guests is difficult because parking lot is usually full and sometimes overfilled with red curbs being used as parking spots.
Okay 4.0
Pros: The lobby area
Cons: The room. And the staff
Okay 5.0
Cons: Someone was smoking in the hotel and security could not find out where. The person staying in the room with me had asthma attack. At about midnight whoever was smoking on the 4th floor where we were at, switch from cigarettes and marijuana
Poor 1.0
Pros: one interaction i had with a night attendant for 2 minutes who suggested a place to get food at a late hour as the canteen was empty. besides that , pure terror , uncomfort and disrespect as a person.
Cons: we did not get much sleep due to the lack of comfort of the room, it was either to hot or cold, service was terrible,discriminatory and dismissive, being lied to many times. restaurant and tech area smelled foul like a barn or wet dog.ignored,just sad...
Excellent 8.0
Pros: Nice, clean hotel at a great price.
Cons: No fridge in our room. I thought those were standard.
Poor 1.0
Pros: Convenient location
Cons: There was blood and hair on one of the duvet covers, so we called down to the desk. They brought up another bedspread without any more sheets or duvet cover or anything and it was old and sort of ratty looking and small so we just froze all night
Mediocre 2.0
Cons: they charge $24 for parking I never seen hotel which charged parking fee more than $10 Also, bed is not good
Poor 1.0
Pros: I requested a king room near elevator, I was told by receptionist that all king beds were gone , I said ok but at least give me a room near elevator since i had surgery not long ago and she told me that the room she assigned was close. It was a lie. #302
Cons: Did not appreciate the lie and inconvenience of getting the opposite of my request and she lied right to my face. When I called her ,.she simply said That it was one of Theo rooms left. Not a good way to treat a loyal Hilton Honors member.
Mediocre 2.0
Pros: The location was convenient with easy freeway access near by. And, the bed was very comfortable.
Cons: For a 3.5 star hotel the Hilton failed.Requested a change from king bed to 2 bds a wk prior.Told they were booked,no apologies & no attempt to accommodate.Had a bar charge for $13(not mine).Waited 25 min for the Mgr to 'investigate'.No apology.Really?
Excellent 8.0
Pros: Desk attendants were very courteous.
Cons: I wish I was told that the hotel would charge for parking, per day.
Mediocre 2.0
Pros: Clean, neat room. Bad experience overall.
Cons: A poor motel disguised as a hilton. Guests still have to pay for parking. No free wifi, which sucks. Long lines, staff was rude and didnt even bother to greet or smile.
Excellent 8.8
Pros: Allows dogs, modern furnishings, no fee for parking, near airport
Cons: Pool was closed. $75 dog cleaning fee.
Excellent 8.2
Pros: The hotel was recently remodeled so the interior is clean and brand new.
Good 6.0
Cons: Parking fee and having to pay for internet.
Good 7.4
Pros: Room was very nice and spacious
Cons: - (disclaimer: i never stayed at a hilton hotel before) i paid quite a bit for the hotel and parking already but you have to pay for wifi separately per night. They also overcharged me (which they did get corrected). They sent me an email later as a followup, but the email had lots of typos and syntax errors. Looks unprofessional for a classy place.
Good 6.8
Pros: Nice, clean place. Good restaurant. Friendly staff.
Cons: The $18 parking charge was unpleasant. Other hotels in same area don't charge this. The walls are very thin and if you are a light sleeper, will suffer.
Excellent 10.0
Pros: Young man who checked us in was increadable, great young man
Good 7.0
Cons: Outdated, $18 daily parking fee
Okay 5.3
Pros: Good location.
Cons: Building is older and you can hear all the neighbors and noise at night.
Hilton Irvine/Orange County Airport - Irvine
Rated #13
7.5
Good 7.5
Based on 529 reviews
Details
Reviews

Cleanliness
6.9
Comfort
7.0
Facilities
7.0
Location
8.0
Overall
7.0
Overall 6.6 Good
Based on 828 reviews
Cleanliness
6.9
Comfort
7.0
Facilities
7.0
Location
8.0
Overall
7.0
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
2.0
Location
2.0
Overall
4.0
Staff
10.0
Value for money
2.0
Cleanliness
6.5
Comfort
6.6
Location
7.9
Services
6.5
Staff
7.6
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
5.0
Cleanliness
6.8
Comfort
7.0
Location
7.9
Overall
3.0
Services
6.5
Cleanliness
7.6
Comfort
7.6
Location
8.0
Services
7.6
Staff
7.8
Cleanliness
7.1
Comfort
7.1
Facilities
8.0
Location
8.2
Overall
8.5
Cleanliness
6.7
Comfort
6.9
Location
8.0
Services
6.6
Staff
7.3

Good 7.0
Pros: Location was convenient for conference 3.5 miles away and half the price of staying at the conference's hotel.
Cons: The bathroom needed a bit more cleaning, but I was able to take care of it.
Excellent 10.0
Pros: Excellent
Cons: Eggs and bacon
Excellent 10.0
Pros: The kitchenette really helps the room feel like home.
Cons: Bathroom vent not working in multiple rooms.poor ventilation overall.
Okay 5.0
Pros: Parking is free and spacious. The room is nice and clean including all the furniture. The bathroom is very neat and clean. I like the small kitchen area.The employees are friendly. Saying " Welcome and Thank you" is a big thing for me. The location is closed to the place I want to visit.There is washer and dryer. There is a free wifi in the room.
Cons: The noise from the room above me(2nd floor). The 2 coffee thermos are empty, No muffins for breakfast. The hallway smell smoke. No hair dyer in the bathroom. No small lotion. The parking is not clean.
Poor 1.0
Pros: horrible
Good 6.0
Pros: Price. Pretty clean.
Cons: Uncomfortable beds. No kitchen accessories. Lacked essentials.
Okay 5.0
Pros: Location.kitchen.
Cons: Dirty carpet
Good 6.8
Meh 😕
Poor 1.0
Pros: ABSOLUTELY NOTHING!!!!
Cons: THERE WAS TRASH ALL OVER THE PARKING LOT. THE HALLWAYS AND ROOMS REEEEEEEKKKKK OF ROTTEN FOOPD! IT IS FILTHY DIRTY. THE CHAIR IN OUR ROOM WAS COMPLETELY CRACKED AND SOIKLED AND SHOULD HAVE BEEN THROWN AWAY. THE WALLCOVERING INT HE BATHROOM WAS MILDEWED
Good 6.0
Pros: Close to hotel and event I was attending.
Cons: Dirty hallways. Few items in room not clean for sometime. Bathroom towel rack and shower rod need to be fixed.
Okay 4.0
Broken down, many things in room not working Horrible smell, very dirty
Okay 5.0
Pros: It was close to the airport and there wasn¿t any traffic trying to get to and from the hotel.
Cons: The lobby was packed with people when we were checking in and only one person was working the phones and the line. He also wasn¿t wearing a mask, or enforcing social distancing guidelines. Police were also there for two days in a row. It felt unsafe.
Poor 1.0
Pros: Location
Cons: Hotel was not clean
Good 7.0
Pros: location
Cons: I tried to check in at 2:38 and was told rooms were not cleaned yet. Staff went in search of the cleaners and came back and checked me in..
Excellent 8.0
Pros: Staff location
Cons: Room 90% clean. I use Lysol and a hand towel to clean any touch surfaces including floor. Towel is dirty when done. Can't blame hotel for guest with lack of common sense or respect for other guest.
Mediocre 2.0
I had to stay in a hotel while my house has been being renovated. The kitchen was dirty, they gave us no silverware, cup, dishes, absolutely nothing. I called the front desk they said they had nothing ready.
Excellent 10.0
Pros: Our room was very clean. Lobby was clean. Nice washing machine area.
Cons: A man with at least 2 dogs was across the hall and by the end of the night there was hair in the hall and the place stunk to high heaven. I mentioned this in the a.m. to staff person.. Also, I think the lobby should have a sitting area next to it.
Okay 5.0
Cons: I didn't like you can hear Cleary the room next talking, when someone shuts there door is slams
Mediocre 3.0
Pros: Cheap, and expect cheap.
Cons: Rm319 chair very very soiled
Mediocre 2.0
Pros: Location
Cons: It is an overpriced dump. For the same price I could have stayed at the Hilton.
Mediocre 3.6
The toilet has feces and hair. The floor was dirty. The sink had food. The door to the bathroom was dirty with fingerprints, the refrig has caked on food.
Poor 1.0
Pros: Nothing.
Cons: dirty,no coffee,rude staff.
Excellent 10.0
Pros: Very clean throughout hotel and my room, kitchen amenities were a plus. Super friendly staff.
Cons: No.
Excellent 10.0
Pros: Spacious
Cons: No
Okay 5.0
Pros: none comparing to Lake Forest location. The manager is the bright spot; however, one front-desk lady has very poor people and business skills.
Cons: So many.... Wifi is awful. It does not matter where you are in the hotel. The signal is sporadic; even for paid wifi. Common, this is 2021. Wifi is a crucial amenity.
Excellent 9.2
great staff
Poor 1.0
Pros: Nothing
Cons: When you enter at you room and smell really bad and go to the bathroom and find out you toilet it's duty very duty ¿¿they make me pass really bad time.
Poor 1.0
Pros: Nothing
Cons: Everything was old, the room had Eerie feeling. Too many people from the street coming in or living there.
Excellent 10.0
Pros: The staff were extremely friendly and the room was clean and nice
Cons: no
Excellent 10.0
Pros: Room was nice
Cons: No
Okay 4.0
Cons: 2nd floor smelled of cigarette smoke, moved to 3rd floor it was better and was less dingy.. Nice that there was a kitchen. Breakfast was canceled due to covid. Front desk lady made an honest mistake but people came into our room right after we checked in
Mediocre 2.0
Pros: Noisy
Cons: Couldn't close the windows.
Good 6.0
Pros: There was plenty of parking
Cons: We picked this hotel because you advertised there was a breakfast here and there was nothing. I think it’s just an excuse to say it’s because of the virus. There could have been coffee and packaged danishes.
Okay 4.0
Pros: Not much
Cons: Yes the fact that the TV had no power cord to it and didn't work obviously and neither did the phone . Told the front desk and she could of cared less did not accommodate me whatsoever!
Good 6.0
Pros: I stay with them alot but they said I had people in my room and I did not
Cons: I did not like that they are not letting me go back to that location
Poor 1.0
Pros: Location
Cons: Not clean. Stains on the 2 pillow cases and the sheets. Refrigerator full of stains. Carpet had a big stain. Hair dryer did not work.
Okay 4.0
Walked in the room and it smelled like mold and vinegar. The windows won’t totally close. The bathroom door didn’t totally engage and can’t be closed. The exhaust in the bathroom was covered with Saran Wrap...why?!?. The electric sockets the bathroom didn’t work and so was the one in the kitchen sink. The lamp by the dining table was not working because the wire was totally cut off. Only one of the three lamps in the room worked. The counter top in the kitchen had old hard glue splattered everywhere. The dried glue was also on one of the chairs and on the TV! The leather chair by the window had remnants of looks like old potato chips. So gross. Obviously everything were not wiped down. The only thing that looked clean...fingers crossed was the bed and the tub. How is this establishment still open? Not going to stay there again. Stay away from this place.
Okay 5.0
Pros: Room size
Cons: No breakfast. Some staff were rude. Room had stains, bad smell that persisted, made all my things reek. Had to spend $50 to buy candles to fix. Staff wouldn’t accommodate special requests or give discount for being an essential worker displ
Excellent 9.6
Very helpful and caring staff, nice size room and clean! I have been staying here for a while now and I have no complaints and no regrets. Nice and comfortable place to stay, thank you to all the staff you are awesome!
Okay 5.0
Cons: The cleaning service never came around and I would have to go on a hunt for towels of clean sheets
Excellent 10.0
Very helpful staff all of the staff members are very caring and great personalities, I was very happy with my room, and again with the Newport Beach staff they are great people and Fabio he is a wonderful person and very helpful. Thank you extended stay America I recommend people to stay here and I will be back also!
Excellent 8.8
Great everything just wish they had a business center
Excellent 8.8
Great price, Large rooms, kitchens included oh n great staff very friendly
Excellent 8.8
Great prices and helpful n friendly staff.
Excellent 10.0
Friendly staff very helpful especially Fabio making sure you have enough towels, ECT for your room. Fabio has a great personality toward customers, I felt very welcomed here. I would highly recommend extended stay America in Newport Beach to anyone out there it's a great hotel to stay at.
Good 7.0
Pros: It has a kitchen
Cons: Yes, it smelt like cigs and weed on my floor everyday it made me sick and we paid full motel rates n got not room service housekeeping n had to clean m vacuum n change bedding myself n no comp breakfast they should charge less
Mediocre 2.0
Pros: Location worked for our needs. Staff was friendly.
Cons: 1st room: hadn’t been cleaned 2nd room: smelled like smoke, TV & telephone didn’t work 3rd room: dirt, cigarette butt found on floor All really unacceptable but we gave up after being put in 3 rooms and stayed in the last
Excellent 10.0
Pros: Service was great
Cons: Excellent employees
Poor 1.0
Pros: Nothing
Cons: Everything, it smelled old and must, most of the time it smelled of marijuana,also alot of people hanging outside at night in the parking lot, the promised a breakfast, but it was closed,
Excellent 10.0
Pros: I had a great experience with this hotel this is the second time we stay here. The staff was amazingly nice they actually made our night. The room was clean and we had no complaints of any sorts.
Good 6.0
Pros: Having a kitchen
Cons: It was during the pandemic so we only received limited services and accomadations
Good 7.0
Pros: The kitchen
Cons: It smelt like weed and smoke so bad on my floor that even my food tasted like it
Mediocre 3.0
Cons: The floors were not cleaned what so ever. My daughters feet were black within an hour. Was not swept or mopped. There were crumbs everywhere. It made me Very uncomfortable wondering what other things they didnt bother to clean or sanitize in the room
Excellent 10.0
Pros: This is by far 1 of the best places I've stayed. The staff is  extremely friendly and serious about their profession and the c  going on.  some of the most helpful and polite staff here i highly recommend extended stay for anyone
Cons: love everything
Poor 1.0
Pros: Nothing at all
Cons: horrible hotel
Mediocre 3.0
Pros: location
Cons: Staff was rude, unhelpful. The bed wasn't made when I checked in. Noisy people in unit above moving furniture late at night .
Okay 5.0
Pros: Nothing really ...
Cons: People live here & it shows an they treat you as if u are a tenant not a quest.Nothing available not even a coffee pot and no matter how many times I told the front desk lady that my animal was a service animal she really told me no she is a pet.
Okay 5.0
Pros: Location/price
Cons: Front Desk staff was good or marginal depending on who it was.
Good 7.0
Pros: Friendly staff. Location to airport
Cons: Everything was "well-used". No shuttle to/from airport.
Mediocre 3.0
Pros: That it had two beds and check in was easy
Cons: not clean,other people hair in the bathroom was extremely gross and stains on the wall by bathroom nothin in the room had to go to desk for everything plates, spoons, fork, pots pans etc.There was no pool.didnt sale laundry soap. Workers didn’t we
Good 7.0
Pros: The studio rooms and the kitchen are great.
Cons: I don't like that you have to check out the plates, pans, utinsels, coffee maker, dish rack, glasses, etc..at the front desk & then haul them up to your room. These items use to be in the room when you checked in. Apparently, they don't do that now.
Poor 1.0
Pros: The office manager was very rude and unprofessional. He hit on my wife and after we checked out at 11:45am , fours hours later , he charged my Visa card for extra $150. This is uncalled for He is a con
Poor 1.0
Pros: Nothing! I'll never stay there again.
Cons: Rude person at front desk. Room smells and the old furniture needs updating
Mediocre 3.0
Pros: Convenient location
Cons: Roll-away bed is a torture device. Not for humans to sleep on. Hallway reeked of stale strong marijuana hashish smell. Elevators smelled like left over food. The place just looked and felt old and stale.
Mediocre 2.0
Pros: location what's good but the rest was really bad we stayed at the hotel now for three times in the last year and it just seems to get worse with every visit I would never return here again sad to say good location but the staff 1 *
Cons: You have to beg the staff for soap or any of the amenities that they advertise the dishes pots and pans are in very poor condition the shower only trickles water unbelievable there was no phone in my hotel room and the breakfast they advertise is a muffin
Good 6.0
Pros: Comfortable room/bed clean
Cons: Bathroom needed attention shower and shower curtain was dirty. Shower basin was dirty unable to shower. Sink had mold around sink.
Mediocre 2.0
Pros: Only the location was good
Cons: Free breakfast was just muffins available for 30 minutes, no coffee maker in the rooms,!the lobby door locked me and another guest outside at 11pm and noone was at the desk to let us into the lobby so another guest had to let us in, no daily maid services
Excellent 8.0
Pros: the location is very convenient to places, the SNA airport, and UCI.
Good 6.5
Pros: the location was the best part of this hotel stay and it had a full kitchen, as well as the location being close to where we had to be.
Cons: At first when we got there @ about almost midnight there was a complaint about the noise and the worker was not really worried about his complaint so that worried me...then when we checked in she gave us the wrong room on the wrong floor making a long night even longer...the breakfast was not the best, if you are a cold person you should take more blankets

Cleanliness
7.3
Comfort
7.3
Facilities
6.0
Location
8.1
Overall
6.4
Overall 6.4 Good
Based on 313 reviews
Cleanliness
7.3
Comfort
7.3
Facilities
6.0
Location
8.1
Overall
6.4
Cleanliness
6.6
Comfort
6.0
Facilities
7.3
Location
8.0
Overall
7.0
Cleanliness
8.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
7.8
Comfort
7.8
Location
8.4
Services
7.4
Staff
8.3
Cleanliness
5.6
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
5.6
Cleanliness
5.2
Comfort
5.7
Facilities
5.2
Location
6.2
Overall
5.1
Cleanliness
8.7
Comfort
8.4
Location
9.3
Overall
9.0
Services
7.9
Cleanliness
8.0
Comfort
7.9
Facilities
8.0
Location
8.1
Overall
8.0
Cleanliness
7.0
Comfort
7.0
Facilities
6.0
Location
8.0
Overall
6.7
Cleanliness
6.9
Comfort
7.5
Location
8.3
Services
6.5
Staff
8.0

Excellent 8.0
Pros: Location and view
Cons: No refrigerator in the room and no business center. And hotel charges a lot for overnight parking ($24/day) with no discount for guests!
Poor 1.0
Pros: Nothing
Cons: This place is infested with cockroaches!
Excellent 8.0
Pros: Convenient location for Irvine area pleasure and business. Pool/deck nicely laid out.
Cons: Room appointments like a Motel 6. small outdated bathroom with stand-up shower, coffee maker from 1990's, no fridge, used toothpicks and food crumbs on the floor from prior guests....could not access internet using computer given their unnecessary security set-up, zero food restaurant service - not even snack/fruit coffee in lobby
Mediocre 2.4
The place posted pictures online of different clean rooms with great interiors. I booked the room only to find out that there is nothing even close to the description. In the room, there were bunker beds and, shared rooms and bathrooms in a style of a hostel or worse. Complete misjudgment of the place I thought I am renting. When I went to the bathroom I saw the biggest cockroach in my life on the bathroom door!!! It scared me ! I took my luggage and left. Totally not cool. I want my refund!!!
Excellent 10.0
12 hrs at SNA. Perfect location
Excellent 10.0
Love staying here when in town for a night or 2 due to its great location by airport and friendly staff!
Excellent 10.0
Clean rooms, excellent staff and the location within walking distance to airport and places to eat makes it my go to spot for when I need to stay a night in OC
Excellent 9.0
Pros: We really enjoyed the pool and were happily surprised with the comfortable cabanas too. The staff were really friendly and helpful when we had an issue with the original room we were assigned. Will definitely stay there again
Cons: Parking was expensive, only place to get snacks was at the next door gas station.
Excellent 10.0
My phone charger cord failed on the drive down. I barely got to the hotel before my phone died. Then I could not get to my cousin's phone number or address to go visit him. But the clerk at the front desk saved the day and loaned me a charger cord and a wall plug in. Saved me a lot of valuable time and effort.
Excellent 9.0
Pros: Location
Cons: Many of the amenities were not available due to it appears a combination of staff shortage and the pandemic.
Excellent 8.4
Restaurant still closed for covid. No coffee machine in room or lobby. No mention of paying for parking until we got there. Otherwise, a very nice place
Excellent 9.2
Despite renovations being made, the facility was clean and the staff was extraordinary! I was loaned a charger I was allowed to keep and the staff allowed me to hang out in the pool area after check out while waiting for my late evening flight. They even provided storage for my bags afyer check out while I walked a short distance to grab food. The rooms are spacious and clean and my king size bed was very comfortable. Loved the location right across from airport as I didn't rent a car. Many food options within walking distance was a huge plus. Would definitely recommend for anyone. Was very family friendly as well.
Excellent 10.0
Pros: I would stay here next time as my home base , uplifting colors and clean, just wanted to stay longer¿¿
Excellent 10.0
Pros: the location, and this is one of the only hotels with a patio
Cons: nothing at all
Excellent 10.0
The staff was very friendly and knowledgeable. The property was very well kept. Parking was very accessible.
Mediocre 3.2
After having made reservations, the check in process at the hotel took about an hour of standing in line. Then we pulled around to the parking lot and found out we had to pay $24 extra to park in their parking lot. When we finally got to our room one of the cabinet doors was laying on the floor, the shower wouldn't drain, and there were multiple black hairs in the bed. When I called the front desk to alert them they hung up without even saying hello. The next two times I called it just rang. In the morning when I asked for the manager I was shocked to find out that the incredibly disrespectful childish employee I was talking to was the manager. She made several excuses, then said she would be charging me for the cabinet door that was broken before we got there. She then rudely dismissed me.
Okay 4.0
Pros: The location.
Cons: I could not get into my room the first time I tried. The key pad on the door did not work. Ultimately,it was frustrating.
Excellent 10.0
Pros: Front desk staff, shuttle service
Cons: They have no microwave in the lobby and no fridge! Very expensive
Good 7.0
Pros: Great shuttle service, and very friendly Driver , very friendly front desk staff
Cons: They need to supply mini fridge and microwave for the rooms for that price
Excellent 10.0
Pros: Hotel room was nice, spacious and comfortable.
Cons: The noise from the airport but I knew that going in.
Excellent 8.0
Pros: Nice lounging area by pool Bar by pool but I didn't get to enjoy because it was close..
Cons: Charge parking No jucuzzi
Mediocre 3.0
Pros: Nice Christmas decorations, good location, clean.
Cons: Yes! Parking was $18 a night. It easily adds 20% to your room cost. Not even a simple continental breakfast, when we asked they handed us a menu for room service. A bargain is not always a bargain. Much rather spend $25 more and not be nickel and dimed
Good 7.0
Pros: Location
Cons: Bathroom had no tub very inconvenient Hotel is being remodeled
Okay 5.0
Pros: The best part of the hotel was the lobby and the outdoor pool area. The location was perfect-across from the airport.
Cons: Hotel undergoing remodel-changed room three times-elevators not working due to construction.Paint and construction smell throughout-lock on slider to balcony broken-,security lock on entry door was never repaired.Clock 75 min ahead-incomplete towel sets.
Excellent 9.0
Pros: clean and good location
Cons: No
Poor 1.0
Pros: Clean and location
Cons: There was a smoke smell in the room. What I dislike the most was that they failed to arrange a ride for me. The night before, I was told the service is upon request (wait only 15mins) . Next morning, they told me I need to wait more than 30 mins!
Okay 4.0
Pros: It was right near the freeway for a quick overnight stop
Cons: Upon arriving we had to pay extra for parking which was not expected. We were given a double bed even though queens and kings were available. In general, property not up to standards for a 3-star hotel.
Okay 4.0
Pros: Location
Cons: Staff was not courteous. No ironing board in room even though I had an iron. I asked for one and they said they didn't have any...really! Late check out not available unless I paid half the daily rate! I've stayed here many times. Very disappointed.
Poor 1.0
Pros: Dissatisfaction 100%
Cons: Horrible service...
Good 6.5
Pros: Proximity to airport and work
Cons: Can do better at other nearby hotels. Really run down
Good 6.0
Pros: the pool area
Cons: definately needs updating, and parking was $18 per car we had 2 of them and if i had known i would not have chosen this place
Good 6.0
Pros: comfortable bed, clean, well equipped room (except for the uncomfortable desk chair). Nice balcony. Front desk staff friendly and responsive. Walking distance from some nice eats.
Cons: had to walk through the rain to get to the lobby, view of parking lot, no fitness center. No jacuzzi. Parking a pain, but that is because it is so close to the airport so can't be avoided. Had to ask for hair dryer (and slow coming).
Mediocre 2.0
Pros: I liked the Atrium Lobby lemon water. The pool area, Lobby and other public areas were clean and comfortable but nothing special. The Atrium quality goes down from there. I like taking the stairs, the stair areas are scary and very dirty.
Cons: Shower didnt work, I called Front Desk. I was told maintenance would fix it, they never showed up. Big ceiling stain. Locks were all replaced but doors were never patched or painted. Carpet is dirty. Housekeeping threw pillows on the floor to make bed.
Good 6.0
Cons: We did not get clean towels or room service the last days we were there. We also had to pay for parking??? Really for there space...
Good 7.0
Pros: Very convenient to SNA. It's just across the street. easily walkable thru the parking garage.
Cons: This hotel is very average. Don't get your hopes up. It's very convenient to SNA. That's about it.
Okay 5.0
Cons: I did not like the $20 parking charge for a 1 night stay, which was a surprise upon checkin. There were no other options or choices to park elsewhere. Most hotels include parking for their guests, so I felt this was a hidden price gouging tacked on.
Okay 4.0
Pros: Location to John Wayne Airport
Cons: Customer service, poor temperature control of the room, missing expected elements of the room (TV Remote, Wash cloths, Soap.) Interior noise. Surly front desk staffing.
Excellent 10.0
Pros: The courtyard and pool ambiance.
Cons: Access from the road was tricky, depending on what direction you approach. Google had a hard time getting us to the entrance.
Excellent 8.0
Pros: The bed was comfortable!
Cons: There was a fee of $18 for the night for parking which was not mentioned upon booking.
Mediocre 2.0
Pros: The location is great
Cons: The shower did not drain and was mainly running water from the tub, the phone did not work to call the front desk, and our refrigerator did not work so our food went bad.
Okay 5.0
Pros: Location. Staff were very friendly and attentive.
Cons: Parking is not free. $18 per night. And the ice machine wasn't conveniently located from my room. No fridge or microwave.
Excellent 8.0
Pros: Very convenient for air travellers. Walking distance to SNA, it's across the street. Has a bar with take out meals. Room is basic but nice. Has a balcony. Gas station and convenience store right next door. IHOP is a 10 min walk.
Cons: Bathtub is designed for midgets and small children. Very low shower pressure. Desk clerks are always befuddled and unfocused. $18 USD to park each night.
Okay 5.0
Cons: Check in was painfully slow. Agent at desk was not very smart. Took forever and kept asking same questions and repeating herself.
Okay 4.0
Pros: It has a beautiful pool and lobby area
Cons: The restaurant was closed down, which made finding lunch during my training very difficult. Construction was going on, making things dirty. There was a hole in my door out to the hallway that i had to plug with a tissue, and outlet wall plates were broken
Poor 1.0
Pros: Nothing,
Cons: the room they put me in was in a block that was being renovated. The smell of fresh paint was overcoming. Certainly was not a low volatility EPA approved paint. I should have turned around walking through the hall and checked out.
Okay 4.0
Cons: Didn't like having to pay $18 per night parking fee, reminds me of resort fees in Las Vegas. Figure a 3 star room would have a frig. Wall paper peeling in the bathroom, tub not near big enough for a bath, only able to take shower.
Poor 1.0
Pros: Nothing about this hotel
Cons: This is nasty hotel. Bed did not clean, and covered up. soaking wet. . 1. Nasty, not clean. 2. Pay for parking. 3. Pay for printing some doc. 4. Pay for when assigned a pool view.
Mediocre 2.0
Pros: Walking distance from SNA.
Cons: Everything else
Poor 1.0
Pros: I have nothing positive to say about this hotel.
Cons: I didn't like one thing about this hotel. It's in very poor condition and in disrepair. I'd never stay there again. It should be a one star not three. The hot water in the shower took 15 minutes to heat up. Cracked tiles throughout the hotel. Horrible!!
Good 6.0
Pros: It's DIRECTLY ACROSS THE STREET from the airport.
Cons: There were OBVIOUS signs of water damage in the ceilings in the hallways. The sheetrock was cut away exposing pipes and there were trash cans in the hallway collecting water that leaked from the pipes.
Poor 1.0
Pros: Nothing
Cons: Hotel is old. Bed sheets are not clean. It causes me to itch a lot.
Good 7.0
Pros: Location
Cons: Old TVs No fridge Less towels and pillows Old ACs
Good 7.0
Pros: Location
Cons: No
Mediocre 3.0
Pros: Location
Cons: Very old, really needs a remodel. It looks like it was built in the 80s and not upgraded since.
Good 6.0
Pros: It was very clean.
Cons: Parking fee was hidden and I was told it was included when I booked the room. This should be a 2 star motel. Its dated.
Good 6.2
Cons: I did the reservation on line and They didn’t said anything about the parking I had to pay $18 for that
Mediocre 2.0
Pros: location.
Cons: Very old and tired. Musty smell in room. Looks like mold around shower tile and enclosure. Old furniture. needs substantial remodeling.
Poor 1.0
Pros: Because it was close to airport
Cons: Yes the wet dog smell in the room I Couldn't sleep all night because of the smell
Excellent 10.0
The Atrium is an excellent hotel with great value. It is within walking distance of the John Wayne/Orange county airport, but they have a shuttle that picked me up within a few minutes. The staff is wonderful, accommodating and very professional. The grounds, lobby, pool area and rooms are impeccably clean. I can't say enough good things about my experience here. Actually, I extended my stay at this hotel for 2 additional nights. This is great value for what you get- quiet rooms, big tv -everything exceeded expectations. It would recommend that the air conditioning unit was sporadic, very loud, and the room was either too hot or too cold.
Mediocre 3.0
Pros: The star levels are generally fairly consistent. This room was a one star. If that.
Cons: Dirty, disgusting ro9m.
Poor 1.0
Cons: Terrible experience. After discovering cockroaches in our room, the staff did switch our room, but did not apologize or even offer to upgrade or anything. There wasnt a coin machine provided for the laundry facilities & the front desk didn''t have any
Mediocre 3.0
Pros: Checking out
Cons: One of the worst rooms Ive ever had in Orange County.
Poor 1.0
Pros: There was not much to like. The photos show this gorgeous pool, and that was about the only thing that was decent. Not that the pool was good, but the bar area and live music was a nice touch
Cons: Pretty much everything. The rooms were disgusting, smoky and musty. Service was horrible. From valet, to front desk people were rude and short. This should have never been classified as a three star hotel.
Mediocre 3.0
Pros: Convenient location across from the airport.
Cons: Everything seemed old an needed a refresh. Styrofoam cups supplied with the coffee maker came with lids that didn't fit. The "fitness center" was awful. Machines from the 1980s. Water from a bathroom sink with plastic cups. Really? $18 parking too high
Poor 1.0
Pros: Location
Cons: Everything else other than location
Mediocre 3.0
Pros: Location to SNA Airport
Cons: When I first checked in I got a room that smelled of urine. Completely disgusting. I had to check into another room which was better but stilll run down. This hotel is very outdated and I would give it 1.5 stars.
Good 6.2
Pros: Proximity to airport
Cons: My room smelled like cigarettes so I requested a change.
Okay 4.5
Pros: Well located
Cons: Bat attitude, no much options at dinner´s time
Mediocre 3.4
Pros: Lobby and swim pool
Cons: The room is poor and the restaurant is not very good.
Mediocre 2.0
Pros: Worst experience ever
Cons: Never been more horrified by a hotel visit. The hotel was a deal so you definitely get what you pay for. The hotel is located across the steeet from airport but all of the crime in Irvine must happen at the hotel. Even before we got out of the car we noticed two police vehicles at the gas station that is found next door. We walked in and were greeted by a stumbling man. He seemed threatening and got very scared. My boyfriend asked if he was okay and the man responded by saying he just got high on heroine. Once we checked in i made a point to pay the $14 self park because of the visible conditions of the hotel. I asked my boyfriend to park across our window so wr could keep an eye on the car. We got in bed but were awaken at 2:30am by a loud drunk group next door. My boyfriend called concierge but it took them twenty minutes to send security. Security did nothing but knock and the noise continued all night. We spent most of the night awake. We called the front desk in the morning to ask if they could extend check out since we had a tough night at there hotel just til one. The girl could care less. I asked for an extra minutes because I had a headache and she still couldn't care less. We rushed to check out on time. While loading our car I hear my boyfriend say What? I look over and see a man approaching asking him if he just smiled at him. The man was clearly high and made violent threats to my boyfriend for smiling!. I signaled to my boyfriend to say nothing and got in the car. I pull out my phone to call the cops but saw him speed around to the other side of the hotel. As we're driving out, our prepaid parking slip wasn't working to open the gate. My boyfriend had to go back inside and have them fix it. The whole time I was worried he would get hurt. Definitely a very traumatizing experience. There was nothing good about our stay.
Excellent 10.0
Pros: Left an item in my room, staff was very efficient in getting it promptly to me at the airport !!
Okay 4.5
Pros: Located right by John Wayne airport.
Cons: Our room was not updated, when we first checked in because we used a third party we received the worst location until we complained. We had to pay $12 parking a day. Our daughter checked in with their team got an updated room and breakfast buffet included. This is our second time at the Atrium, and we won't be coming back.
Okay 5.1
Pros: The pool area and friendly staff
Cons: smell of the room when you first walked in and the furniture and carpet is outdated. They also charge you for parking!
Okay 5.4
Pros: Close to airport and close to my conference
Cons: Paying for parking
Good 7.7
Pros: It's close to a project we are working on. The staff is friendly and helpful.
Cons: The hotel is a bit dated, but everything was clean and organized. The biggest disappointments were that there was no free breakfast and parking is $12 a night.
Mediocre 2.0
Pros: Nothing ,,
Cons: Old hotel , the carpet smell really bad with fleas ,, they charge for the parking Sucks.
Okay 5.7
Pros: Not much
Cons: This hotel is a bit old, needs improvements, i.e. broken floor tiles in the public areas, no Kleenex in the room, given false parking information - pricing - and wouldn't make amends... The place is like an aging beauty queen...
Excellent 9.7
Pros: Pool area and lobby were very nice. They looked like they have been updated in recent years. Staff was great. Check in and out was fast and easy. Very convenient location. Quiet and comfortable.
Cons: Rooms are getting outdated. I noticed some rusted door nobs. Hate paying for parking even though I could expense it. Not really a resort.
Excellent 8.0
Pros: Nice pool area and lobby. Easy check in and out process. Fast and responsive room service
Cons: It costs $12 a day to park. $14 if you valet. Old decor in the rooms
Okay 5.4
Pros: The location is excellent if you need to be close to the airport.
Cons: Kurt reception at the desk. Maybe it was my attire as I just completed work, but should that matter? I think not! The lobby area portends to encourage "dayum, this is gonna be nice" but once you walk down the hallways it starts to set in. The drab and dreary decor starts your depressing decline as you close the distance to your room. Once the door opens you then realize they have one of those Hollywood photographers. Shooting all the right angles to make this glorified Super 8 Hotel into a "resort". Plus they charged $15 for parking! The bathrooms were a joke! The shower was a tub as well but was really small. It was like a converted closet. Just odd. But of course I had the "city view" into the adjacent parking lot... Madison Ave glitz in marketing, but skid row in reality...
Okay 4.0
Pros: Room was cute. Nice pool area.
Cons: I booked a standard room the day before we arrived and paid $162 online; when I went to check in they told me that my booking was canceled. My money was deducted from my bank account and I received no email saying my booking got canceled. The guy didn't really put much effort into explaining what happened, he just made me pay for another room again. So I basically had to pay for the room twice... When we first walked into the hotel room, there was trash everywhere from the people before us. The bed was made and fresh but there were towels on the floor, reciepts on the floor, wrappers, and bags everywhere. The complimentary shampoo, conditioner, and lotion were knocked over and the room was pretty messy. I don't like to complain so my boyfriend and I just picked it up ourselves.
Excellent 8.0
Pros: I really like the atrium pool area. Very attractive and comfortable
Cons: Skip the shuttle and just walk across the street.
Okay 4.0
Pros: Staff was very pleasant and helpful.
Cons: Silverfish, low quality furnishings/accessories, rusted drains, rough towels, dirty carpet. Basically a motel 6/budget inn with a nicely renovated entry lobby area. You get what you pay for and definitely worth spending an additional $50-$100/night for better quality experience. Can't recommend this hotel.
Good 6.2
Pros: Nice sized room. With comfortable bedding and clean linens. Easy check in and check out process. Appreciated the complimentary WiFi
Cons: It would've been nice to know that there was a fee for parking. Also, some of the staff were exceptionally rude as I tried to call with questions. Had to use my own phone because the phone in the room didn't work but didn't complain about that. When I did go downstairs, front desk staff was more interested in carrying on their conversation than helping me and when talking to me, staff were very rude and contrite. Not very friendly in taking with me or making me feel welcome.
Okay 4.0
Pros: the staff were really friendly!
Cons: the hotel is definitely outdated.
Mediocre 2.5
Pros: None
Cons: Wheres the staff ? Wheres the communication ? Wheres my reservation ? They couldnt find anything even though a fax with a confirmation was sent hours ago.
Good 6.8
Pros: Room service was tasty and not crazy expensive. All staff members were very friendly and professional. Pool/lounge/bar area looked cool, though I only walked through on this trip and didn't actually partake.
Cons: Bathroom was clean, but felt old and dingy. Shower was an awkward size - too small to be a real bath tub, but had a bathtub wall so maybe a very small person could enjoy a bath?
Good 6.2
Pros: Faucets are noisy, walls are thin. Pool and courtyard are nice
Cons: It is past its prime
Okay 4.0
Pros: Room was clean and bed comfortable.
Cons: The bath room was cramped with a toilet that was almost impossible to get down to and up from for an elderly person and with no hand holds the action generally required assistance. Even though a preference for handicapped access was stated we were give a room with stair access. The Hotel obviously caters to air travel. Chages for parking and parking access is poorly represented when selecting a Hotel choice.
Good 6.5
Pros: Overall, it was a good comfortable hotel that was average but still comfortable.
Good 7.1
Pros: Very nice lobby, grounds. Pool and bar by the pool was great. Bed was comfortable with newer look.
Cons: Bathroom was outdated. Furniture (dresser and night stands) were cheap and outdated.
Good 6.0
Pros: Pool area was nice to relax in
Cons: just an average hotel. Need more outlets for charging mobile devices.
Excellent 10.0
Pros: It was nice and quiet. And at a reasonable price. Will be going back for sure when needed.
Mediocre 3.3
Cons: Twelve dollars a day for parking. Only 2 towels in the room and on the second day one was removed and not replaced. Towels are thin and worn. Staff at front desk are not friendly or helpful and at times can be rude. Banquet service is poor. Fifty dollars for a pot of hot water. Lobby is nice but behind that things a shoddy and old.
Atrium Hotel at Orange County Airport - Irvine
Rated #15
6.4
Good 6.4
Based on 313 reviews
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