Pros (+) The bed was very comfy and pleasant atmosphere
Cons (-) The internet speed
2 stars
Holiday Inn Express & Suites Southgate - Detroit Area
13333 Heritage Center Drive, Southgate, MI 48195, United States
Southgate, MI
See location+1 734 324 5800Photos of Holiday Inn Express & Suites Southgate - Detroit Area
Overview
Hotel in Southgate with free breakfast and airport shuttle service Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, a meeting room, and laundry facilities are onsite. Holiday Inn Express & Suites Southgate - Detroit Area by IHG offers 114 accommodations with coffee/tea makers and complimentary toiletries. 52-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. This Southgate hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a fitness center.
Latest deals for Holiday Inn Express & Suites Southgate - Detroit Area
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Express & Suites Southgate - Detroit Area
- Indoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Business center
- Flat-screen TV
- Free toiletries
- Meeting/Banquet facilities
- Parking
- Laundry facilities
Services and conveniences
- ATM on-site
- Business center
- Meeting/Banquet facilities
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Elevator
- Designated smoking area
Dining
- Refrigerator
- Coffee machine
- Microwave
Basics
- Free Wi-Fi
- Air-conditioned
- Free toiletries
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Media and entertainment
- Flat-screen TV
Bathroom
- Hairdryer
Laundry
- Laundry facilities
Workspace
- Desk
Things to do
- Gift shop
General
- Storage available
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Holiday Inn Express & Suites Southgate - Detroit Area
8.3
Very good
368 verified ratings
Wonderful
231
Very good
47
Good
27
Okay
13
Fair
17
Mediocre
10
Poor
23
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and the friendliness of the staff, highlighting the comfortable beds and pleasant atmosphere. However, there were several complaints regarding the breakfast options and some noise disturbances during their stay.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
1 review
9.6 out of 10
2 reviews
All reviews
Pros (+) Our late arrival did not make a difference. The staff member was cheerful and helpful.
Cons (-) The only drawback was that we did not stay the full time and paid full price.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's complimentary breakfast?
The hotel offers a delicious hot breakfast with a variety of food options, and guests have praised the plentiful and delicious breakfast provided.
How is the cleanliness of the hotel and its rooms?
Guests have consistently mentioned that the hotel and rooms are very clean, with some guests specifically highlighting the cleanliness and welcoming staff as reasons for their frequent stays.
Are the beds comfortable?
Guests have complimented the comfortable beds, ensuring a good night's sleep during their stay.
Is parking available at the hotel?
The hotel offers parking, and guests have also appreciated the convenience of the free airport shuttle service.
What is the best time to visit the hotel?
The high season is in February, and the low season is in March, providing guests with the opportunity to plan their visit based on their preferences and the hotel's seasonal patterns.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests reported issues with room location, such as being above the pool area, which led to strong chlorine smells. Request a room away from potentially noisy or odorous areas.
Verify Amenities Availability
Due to COVID-19, some amenities like the pool may be closed. It's advisable to check the status of amenities before booking to avoid disappointment upon arrival.
Check for Cleanliness
While many guests praised the cleanliness, some reported issues such as dirty carpets, unclean sheets, and a lack of cleanliness in certain areas. Consider checking recent reviews specifically regarding cleanliness.
Noise Levels
Several guests mentioned noise disturbances from other guests, such as children running in the hallways. Consider this when choosing a room or when expecting a peaceful stay.
Breakfast Quality
The hotel's breakfast received mixed reviews, with some guests praising the variety and quality, while others found certain items cold or hard. Manage expectations regarding the breakfast experience.
Staff Friendliness
The staff received positive feedback for being friendly and welcoming, contributing to a pleasant overall experience for many guests.
Room Maintenance
Some guests reported issues with room maintenance, including broken blinds, loud HVAC units, and bathroom cleanliness. It may be beneficial to inspect the room upon arrival and report any issues promptly.
Double-Check Charges
A few guests mentioned being charged twice or experiencing surprise charges. It's advisable to double-check billing details and promptly address any discrepancies with the staff.
Verify Special Requests
If you have specific requirements, such as early check-in or room preferences, it's recommended to confirm these directly with the hotel to ensure a smooth experience.
Location Convenience
The hotel's location was praised for its convenience to the freeway and nearby attractions like the Gibraltar Trade Center. Take advantage of the hotel's location for easy access to local points of interest.
Location
13333 Heritage Center Drive, Southgate, MI 48195
What's nearby
- Gibraltar Trade Center1.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express & Suites Southgate - Detroit Area
Low season | December |
|---|---|
High season | September |
Average price (weeknight) | $149 |
Average price (weekend night) | $160 |
When to book a room at Holiday Inn Express & Suites Southgate - Detroit Area
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Express & Suites Southgate - Detroit Area
FAQs when booking at Holiday Inn Express & Suites Southgate - Detroit Area
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See most recommended stays in SouthgateGood to know
Value for money | 7.3 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Detroit Metropolitan Wayne County |
Distance to airport | 6.7 mi |
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