Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.7 "World class service."9.7 "97% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." -
9.3 "Excellent amenities."9.3 "93% thought the
building was wonderful ." -
9.1 "Terrific location."8.0 "
Easily accessible by car , said 80%." 9.6 "96%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.9 "Breakfast is good."
-
8.3 "Generally very clean."8.4 "84% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
6.9 "Rooms are ok."5.0 "Only 50% said
rooms were big enough ." -
6.1 "Average comfort."5.0 "Only 50% said
rooms were big enough ."
Overall Rating
-
9.6 "World class service."9.6 "96% found the
staff to be very friendly ." -
9.2 "Terrific location."
-
9.0 "Excellent breakfast."
-
6.8 "Rooms are ok."
-
6.1 "Average comfort."
Overall Rating
-
9.6 "World class service."
-
9.2 "Terrific location."
-
8.9 "Breakfast is good."
-
8.1 "Generally very clean."8.4 "84% said
rooms were clean ." -
6.4 "Rooms are ok."
-
5.6 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
7.0review from
It was nice and clean... Nice staff.
-
9.0review from
It was easy to find... Room was very nice.
-
9.0review from
Staff is really nice
-
6.0review from
Location was perfect. Price was right. Very clean. Breakfast was nice Really hoped for a hot tub - after traveling all day this would have topped it off well. The beds are really soft - not my personal preference.
-
10.0review from
Clean,friendly staff, excellent breakfast
-
9.0review from
The hotel was clean. Staff was friendly. Breakfast was a standard hotel complimentary breakfast. Pool was nice. Located close to the Sparks Outlets. Would stay there again.
-
6.0review from
This guest did not leave comments about this hotel.
-
7.0review from
Attractive decor. Decent breakfast. More items in the snack shop would have been nice.
-
7.0review from
Location and easy access. Upon check-in they did not have my reservation. Fortunately, I had my confirmation and honored the reservation even though they said they had no rooms.
-
4.0review from
Hallways were very hot
-
9.0review from
Nice stay !! Nice !!
-
9.0review from
This guest did not leave comments about this hotel.
-
10.0review from
convenience. clean. refrigerator and micorwave
-
9.0review from
Due to a large event in town that weekend prices were very inflated.
-
9.0review from
This guest did not leave comments about this hotel.
-
8.0review from
Clean Too plain
-
7.0review from
Gave wrong room. Asked for two queen beds, gave us two double beds. TV did not work.
-
3.0review from
It was quiet. They advertise a heated pool and spa. No spa and we were told they hadn't had one for a few years. The pool was very cold. We like pools that are not over heated but this one was so very cold I think an outdoor pool would have been warmer.
-
4.0review from
My husband stayed at the Fairfield Inns and Suites Reno/Sparks on 6/8/2013. The room was small but clean, the staff was courteous, the bed was soft. The receipt at checkout said $112. but found out later in the day that $140.00 was actually charged to the credit card. When they were called to question this he was told that extra was charged to cover incidentals that might be used at the hotel - our credit card would be credited with the extra in a couple of days. Have stayed in a lot of hotels around the country. This is a first and sounds very fishy.
-
8.0review from
It was easy to find and right by everything. Good rates and nice people.
-
10.0review from
We stayed here for 2 weeks in July 2009 it was very clean and the continental breakfast was very good. The beds were comfortable. The pool was enjoyable the only thing was negative was that the room was very hot and clorine smell was strong. The staff was very helpful. We will definately stay here again.
-
8.0review from
One of the cheapest places to stay for a good hotel on Saturday night. It is about 5 miles East of Downtown Reno. Fairfield Inn had a nice, friendly, staff. Plenty of restaurants nearby. Hotel room was clean, but a tad small. Great breakfast continental breakfast (make your own waffles, cereal, etc.) subtracted room rate by 10 bucks (most restaurant breakfast will run you this much with tip these days). Nice workout room, decent pool. Only complaint was location near I-80. I was on reverse side of I-80 but still heard road noise (but I am kinda of noise intolerant). All in all a good place to stay
-
10.0review from
Stayed for 4 nights while visiting family, great location near highway, very clean, friendly staff and large bathrooms. Would recommend to anyone for short stay.
-
8.0review from
We stayed here last minute and would stay here again. The room was comfortable, clean, roomy enough for 2. The beds were the most comfortable hotel beds I have slept in (and I've slept in a lot of hotel beds over the years). The staff was professional. We had to call housekeeping twice and both times they responded promptly and fixed the problem immediately. The free breakfast was decent. It had your usual continental items plus a waffle maker with strawberries and whipped cream, heat and eat egg/biscuit/bacon or sausage sandwiches. The business area was always open and easy to check email/internet. I would recommend this hotel to anyone staying in the Sparks area.
-
6.0review from
But they really need to do something about the housekeeping staff! Checked into a dirty room the first day, the second day housekeeping left the dirty bed linens on the floor in the room and no washclothes or bath mat. Such a shame!
-
9.0review from
It was easy to find... Room was very nice.
-
9.0review from
Staff is really nice
-
10.0review from
Clean,friendly staff, excellent breakfast
-
9.0review from
The hotel was clean. Staff was friendly. Breakfast was a standard hotel complimentary breakfast. Pool was nice. Located close to the Sparks Outlets. Would stay there again.
-
9.0review from
Nice stay !! Nice !!
-
9.0review from
This guest did not leave comments about this hotel.
-
10.0review from
convenience. clean. refrigerator and micorwave
-
9.0review from
Due to a large event in town that weekend prices were very inflated.
-
9.0review from
This guest did not leave comments about this hotel.
-
8.0review from
Clean Too plain
-
8.0review from
It was easy to find and right by everything. Good rates and nice people.
-
10.0review from
We stayed here for 2 weeks in July 2009 it was very clean and the continental breakfast was very good. The beds were comfortable. The pool was enjoyable the only thing was negative was that the room was very hot and clorine smell was strong. The staff was very helpful. We will definately stay here again.
-
8.0review from
One of the cheapest places to stay for a good hotel on Saturday night. It is about 5 miles East of Downtown Reno. Fairfield Inn had a nice, friendly, staff. Plenty of restaurants nearby. Hotel room was clean, but a tad small. Great breakfast continental breakfast (make your own waffles, cereal, etc.) subtracted room rate by 10 bucks (most restaurant breakfast will run you this much with tip these days). Nice workout room, decent pool. Only complaint was location near I-80. I was on reverse side of I-80 but still heard road noise (but I am kinda of noise intolerant). All in all a good place to stay
-
10.0review from
Stayed for 4 nights while visiting family, great location near highway, very clean, friendly staff and large bathrooms. Would recommend to anyone for short stay.
-
8.0review from
We stayed here last minute and would stay here again. The room was comfortable, clean, roomy enough for 2. The beds were the most comfortable hotel beds I have slept in (and I've slept in a lot of hotel beds over the years). The staff was professional. We had to call housekeeping twice and both times they responded promptly and fixed the problem immediately. The free breakfast was decent. It had your usual continental items plus a waffle maker with strawberries and whipped cream, heat and eat egg/biscuit/bacon or sausage sandwiches. The business area was always open and easy to check email/internet. I would recommend this hotel to anyone staying in the Sparks area.
-
7.0review from
It was nice and clean... Nice staff.
-
7.0review from
Attractive decor. Decent breakfast. More items in the snack shop would have been nice.
-
7.0review from
Location and easy access. Upon check-in they did not have my reservation. Fortunately, I had my confirmation and honored the reservation even though they said they had no rooms.
-
7.0review from
Gave wrong room. Asked for two queen beds, gave us two double beds. TV did not work.
-
6.0review from
Location was perfect. Price was right. Very clean. Breakfast was nice Really hoped for a hot tub - after traveling all day this would have topped it off well. The beds are really soft - not my personal preference.
-
6.0review from
This guest did not leave comments about this hotel.
-
4.0review from
Hallways were very hot
-
3.0review from
It was quiet. They advertise a heated pool and spa. No spa and we were told they hadn't had one for a few years. The pool was very cold. We like pools that are not over heated but this one was so very cold I think an outdoor pool would have been warmer.
-
4.0review from
My husband stayed at the Fairfield Inns and Suites Reno/Sparks on 6/8/2013. The room was small but clean, the staff was courteous, the bed was soft. The receipt at checkout said $112. but found out later in the day that $140.00 was actually charged to the credit card. When they were called to question this he was told that extra was charged to cover incidentals that might be used at the hotel - our credit card would be credited with the extra in a couple of days. Have stayed in a lot of hotels around the country. This is a first and sounds very fishy.
-
6.0review from
But they really need to do something about the housekeeping staff! Checked into a dirty room the first day, the second day housekeeping left the dirty bed linens on the floor in the room and no washclothes or bath mat. Such a shame!
