Accessibility and suitability
Services and conveniences
Basics
Pool and spa
Bathroom
Dining
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season is in May, and the low season is in October. Consider visiting during the low season for potentially lower rates.
Is parking available at the hotel?
Yes, the hotel offers free parking, providing convenient and cost-effective parking options for guests.
How is the quality of the beds at the hotel?
Guests have mentioned that the beds were comfortable, but there were also some complaints about uncomfortable and infested beds. It's recommended to inquire about the specific room's bed quality when making a reservation.
What can I expect from the hotel's cleanliness?
While some guests praised the cleanliness of the hotel, others reported issues with cleanliness, such as dirty rooms and bathrooms. It's advisable to communicate any cleanliness concerns with the hotel staff during your stay.
What is the food quality like at the hotel?
Guests have mentioned that the breakfast was good, but there were also complaints about the limited breakfast options. Additionally, some guests reported a cigarette smoke smell in the hotel. It's recommended to manage expectations regarding the breakfast and be aware of potential odors during your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel is pet-friendly, but some guests were surprised by the additional fee for bringing a pet. Make sure to clarify the pet policy and associated fees before booking.
Check Nearby Attractions
The hotel is conveniently located near several attractions, including the Wild Island Family Adventure Park and the Outlets at Legends Sparks. Take advantage of these nearby options for entertainment and shopping.
Be Mindful of Room Selection
Some guests reported issues with room cleanliness and maintenance, such as unclean bathrooms and malfunctioning amenities. Consider reading recent reviews to ensure a satisfactory room choice.
Verify Smoking Room Requests
A few guests mentioned discrepancies in receiving the requested smoking rooms. It's advisable to confirm the room type directly with the hotel to avoid any inconveniences upon arrival.
Plan for Breakfast Alternatives
While some guests appreciated the breakfast, others found it lacking in variety and options. Consider exploring nearby dining choices for a more satisfying breakfast experience.
Inquire About Special Services
If you have specific needs or requests, such as a smoking room or accessibility features, it's recommended to communicate these directly with the hotel staff to ensure a smooth and comfortable stay.
Be Aware of Noise Levels
Some guests noted issues with noise, both from within the hotel and the surrounding area. Light sleepers may want to prepare accordingly or request a quieter room location.
Confirm Amenities Availability
A few guests experienced issues with amenities such as the TV and room temperature control. It's advisable to verify the functionality of essential amenities upon check-in.
Consider Parking Options
While the hotel offers free parking, some guests mentioned limited parking space availability. Arriving early or inquiring about parking alternatives may be beneficial, especially during peak seasons.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | August | $124 | $157 |
Cheapest month to stay with an average 36% drop in price. | Most expensive month to stay with an average 34% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
6.4 | 2.4 mi | Reno | 3.6 mi |
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