Guest reviews of Pioneer Lodge
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.7 "Location is great."10.0 "100%
enjoyed the restaurants & bars nearby ." 9.5 "95%liked the proximity to shopping ." 8.3 "83%liked the proximity to sightseeing ." -
7.3 "Good service."8.9 "89% found the
staff to be very friendly ." 9.0 "90% werehappy with the shuttle service ." -
6.4 "Average value."6.3 "
Breakfast prices were ok , according to 63%." -
6.4 "Rooms are ok."6.9 "Only 69% said
rooms were clean enough ." 6.2 "Only 62% saidrooms were big enough ." 6.1 "61% thought thekitchenette was ok ." -
4.2 "Breakfast is below average."
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3.5 "Internet is poor."3.5 "65% said the
wifi quality was bad ."
Overall Rating
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8.7 "Location is great."10.0 "100%
enjoyed the restaurants & bars nearby ." 7.9 "79%liked the proximity to sightseeing ." -
7.3 "Good service."8.9 "89% found the
staff to be very friendly ." -
6.2 "Average value."5.7 "
Breakfast prices were ok , according to 57%." -
6.2 "Average comfort."6.3 "Only 63% said
rooms were big enough ." -
5.8 "Average cleanliness."6.9 "Only 69% said
rooms were clean enough ." -
5.8 "Rooms are ok."6.9 "Only 69% said
rooms were clean enough ." 6.3 "Only 63% saidrooms were big enough ." 6.4 "64% thought thekitchenette was ok ." -
5.4 "Vibe was decent."6.0 "60% considered the
lobby entrance to be so-so ." 5.9 "59% thought theatmosphere was somewhat friendly ." -
4.0 "Breakfast is below average."
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3.3 "Internet is poor."3.3 "67% said the
wifi quality was bad ."
Overall Rating
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8.9 "Location is great."10.0 "100%
enjoyed the restaurants & bars nearby ." -
7.3 "Good service."8.6 "86% found the
staff to be very friendly ." -
6.4 "Average value."
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6.0 "Rooms are ok."6.7 "Only 67% said
rooms were clean enough ." 6.0 "60% thought thekitchenette was ok ." 6.0 "Only 60% saidrooms were big enough ." -
5.8 "Vibe was decent."
Overall Rating
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8.4 "Location is great."
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6.3 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.5review from
Comfortable room. Close to Zion. Springdale was charming and friendly. Not particularly spacious. The bath faucet was dripping somewhat heavily.
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9.4review from
Perfect location next to Zion, great room with a rustic feel. Two pillows did not have cases on them and looked dirty. Everything else was fine.
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8.0review from
The bathroom was cold and the handle for the shower was not very User friendly. The bed was super comfortable. We were disappointed to find out that there was no restaurant operating. They told us that it had not been in operation for the last two months. . At least they had a nice coffee machine and juice machine in the reception area. But that didn't open till 8 o'clock in the morning, and we had planned to leave a little earlier than that. It's a very good location for those wanting to travel into Zion.
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9.7review from
Comfortable, clean room with good beds. Pool and hot tub are great for kids. Just a short distance from the park. Restaurant was closed on Sunday.
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4.8review from
Good Location. Overall Friendly Our room was poorly maintained. The toilet and shower did not work well. Had water damage in bathroom. The carpet was dirty. It was the most expensive motel on my trip
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10.0review from
The place is older, for sure, and not as "boutique" as some of the inns and B&B's. It's not modern like some of there chains, either. But I loved it. It was relatively inexpensive compared to any other place available (and months before our trip to Zion hotel rooms were hard to come by) -- staying near Zion isn't going to be cheap. The bed was comfortable, the room and bathroom were super clean and the view when we walked out the door was gorgeous. The restaurant was apparently closed down when we arrived - we were looking forward to having dinner in our hotel but it never opened and we had no idea why.
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5.4review from
In a good area, easy to walk to restaurants nearby. Close to Zion entrance. Not cleaned well. Hair in shower, stains on decorative pillows.
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6.2review from
The room was a good size and well set up. Bed comfortable. The parking lot was very crowded and getting a car in and out was a bit of a challenge. I think they made the parking spaces smaller to accommodate all the rooms.
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6.0review from
Good value for the location Parking lot really small and tight
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9.7review from
The room was clean and spacious, the staff was great and you cannot beat the location. The bed and pillows were OK, but not overly comfortable.
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4.5review from
Air conditioning and telephone did not work. The very basic expectations! Informed the front desk and she laughed it off saying she could mechanically turn it on but it would have to remain on all night and couldn't be adjusted. Also staff was never at the desk in the lobby. We had t wait on multiple occasions for staff to show up. Cement stairs leading to second floor was unsafe and breaking apart to the bottom floor! Actual chunks of cement were missing!
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6.5review from
Location was very convenient to Zion National Park and the price was lower than other nearby hotels The room could have been cleaner - we did find a good number of hairs on the sheets and pillows.
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9.7review from
Pioneer had everything we needed: clean rooms, reasonably comfortable beds, excellent location, enough space in the room, friendly staff. Free coffee in the lobby. View from the hotel was beautiful. Price was excellent for what we got. I'd stay here again! No breakfast, but it's probably not worth increasing the price for it.
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2.0review from
Upon arriving, after an exhausting drive, we went into the lobby to find the staff instantly annoyed with our presence. Once we got to the room, we immediately noticed a stale odor. We were willing to overlook the odor, but very quickly realized that wasn't our only issue. Within minutes, we found DIRTY UNDERWEAR in the closet, stains and hair all over the bed. Not just a small stain or a few hairs, but several large (and yellow) stains, and quite a good amount of hair. We were immediately disgusted and wondering whether anyone even attempted to clean the room prior to our arrival. We went to the front desk, asking to be moved, which was met with more annoyance and push-back. Eventually, we were put in a second floor room. This room also had stains all over the bed and hair all over the bathroom. We spent 30 minutes calling any / every other hotel and motel in the area, basically crawling out of our skin with disgust. I travel quite often, I've stayed at plenty of $30 a night motels and am not above sleeping in less-than-stellar accommodations, but this place was DISGUSTING. It really seems like they didn't even attempt to clean any of the rooms at all prior to guest arrival. Of course, when we reported our findings (from both rooms) to management, we were met with anger and rudeness. We quickly checked out and ended up at the Desert Pearl Inn and COULD NOT HAVE BEEN HAPPIER. That was a FAR better choice, the staff was amazing, and the rooms were impeccable. I have never had a more disgusting and frustrating experience than my time (less than one hour, which was MORE than enough) at the Pioneer Lodge. I will never, ever return to this particular place, but I'll certainly be coming back to Zion and giving my business elsewhere.
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9.7review from
The hotel was a great price, perfect location, and had a friendly staff. We didn't spend much time in the room and spent the majority of our time in Zion, but it the the perfect place to come back and relax at after a long day. Would recommend to anyone traveling to Zion National Park. None really- I wanted to get coffee (free coffee machine!) in the AM early a few days but the front desk doesn't open until 9:00. Not big deal though!
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6.8review from
Staff is friendly, WiFi signal is good, facilities are bit old since it is a motel with relatively long history, no elevator for the 2nd level.
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8.0review from
The rooms were absolutely gorgeous. And it was so convenient to walk to restaurants, galleries, and shops. The morning staff was very friendly. We came during the off season and a winter storm had hit. It was freezing! We got up to our room and discovered it was ice cold. After looking everywhere for how to control the heat we finally went down to the office. It was late in the evening at this point and we were exhausted. The employee at the counter said there was a space heater so we went back to the room and checked all the drawers and cabinets but found nothing. The employee didn't really seem to believe us but agreed to let us switch rooms. After that we got toasty warm and fell straight asleep. The parking lot is also oddly laid out. We noticed most cars were parked across lines to take up two spaces, maybe because each individual space was so narrow?
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8.8review from
Close to zion park (5min driving) beutiful location Have a microwave Clean Staffs are friendly! Poeple staying next door were noisy until late night 11-midnight. Space is a bit small but it's fair.
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7.7review from
loved the location,,,room had a fridge. Room was pretty clean,,nice, newly furnished. We were happy with the price and over all stay. one space heater for heat, that was very loud, and you could not use the heat and the other electronics at the same time,,,we had the heater pop the breaker during the night...lol no big big deal really..also no phone to call the front desk,,,we had to rely on our own phones to call the guy to turn the power back on,,but he was nice and came quick.
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7.7review from
Staff were friendly. Great surroundings. Sheets were clean but looked about 20 years old.
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7.4review from
Perfect spot. This motel is just outside of Zion National Park, but inside Zion canyon. It's a 2 minute drive to the park, and there are plenty of restaurants and shops within walking distance. The staff was very friendly and helpful. The room was very....rustic? It appeared to be reasonably clean, but there was a noticeable egg smell. The hours for the front desk are very limited, so make sure you're not checking in late at night. With Zion down the street, you shouldn't be in the room much anyway.
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3.7review from
Location. Period. Dirty sheets with track marks! Registratin office closes early so no house keeping and no help given. Stinky rooms like staying in a hostel! Do not let "historic" fool you.
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7.4review from
I was satisfied with my stay at Pioneer Lodge. It was a good value for a hotel near Zion and on the Springdale shuttle route. I would recommend it for a night or 2 but it would be a bit cramped for a longer stay.
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7.4review from
Mini kitchen area was handy, plenty of cabinets to hang/store clothes. Sheets and towels were a little dingy looking. But sheets were hidden under very nice duvets. Also bathtub faucet was leaking the entire stay. Mentioned it on check out- but really nobody noticed? The cleaning lady?
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8.5review from
Comfortable room. Close to Zion. Springdale was charming and friendly. Not particularly spacious. The bath faucet was dripping somewhat heavily.
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9.4review from
Perfect location next to Zion, great room with a rustic feel. Two pillows did not have cases on them and looked dirty. Everything else was fine.
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8.0review from
The bathroom was cold and the handle for the shower was not very User friendly. The bed was super comfortable. We were disappointed to find out that there was no restaurant operating. They told us that it had not been in operation for the last two months. . At least they had a nice coffee machine and juice machine in the reception area. But that didn't open till 8 o'clock in the morning, and we had planned to leave a little earlier than that. It's a very good location for those wanting to travel into Zion.
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9.7review from
Comfortable, clean room with good beds. Pool and hot tub are great for kids. Just a short distance from the park. Restaurant was closed on Sunday.
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10.0review from
The place is older, for sure, and not as "boutique" as some of the inns and B&B's. It's not modern like some of there chains, either. But I loved it. It was relatively inexpensive compared to any other place available (and months before our trip to Zion hotel rooms were hard to come by) -- staying near Zion isn't going to be cheap. The bed was comfortable, the room and bathroom were super clean and the view when we walked out the door was gorgeous. The restaurant was apparently closed down when we arrived - we were looking forward to having dinner in our hotel but it never opened and we had no idea why.
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9.7review from
The room was clean and spacious, the staff was great and you cannot beat the location. The bed and pillows were OK, but not overly comfortable.
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9.7review from
Pioneer had everything we needed: clean rooms, reasonably comfortable beds, excellent location, enough space in the room, friendly staff. Free coffee in the lobby. View from the hotel was beautiful. Price was excellent for what we got. I'd stay here again! No breakfast, but it's probably not worth increasing the price for it.
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9.7review from
The hotel was a great price, perfect location, and had a friendly staff. We didn't spend much time in the room and spent the majority of our time in Zion, but it the the perfect place to come back and relax at after a long day. Would recommend to anyone traveling to Zion National Park. None really- I wanted to get coffee (free coffee machine!) in the AM early a few days but the front desk doesn't open until 9:00. Not big deal though!
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8.0review from
The rooms were absolutely gorgeous. And it was so convenient to walk to restaurants, galleries, and shops. The morning staff was very friendly. We came during the off season and a winter storm had hit. It was freezing! We got up to our room and discovered it was ice cold. After looking everywhere for how to control the heat we finally went down to the office. It was late in the evening at this point and we were exhausted. The employee at the counter said there was a space heater so we went back to the room and checked all the drawers and cabinets but found nothing. The employee didn't really seem to believe us but agreed to let us switch rooms. After that we got toasty warm and fell straight asleep. The parking lot is also oddly laid out. We noticed most cars were parked across lines to take up two spaces, maybe because each individual space was so narrow?
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8.8review from
Close to zion park (5min driving) beutiful location Have a microwave Clean Staffs are friendly! Poeple staying next door were noisy until late night 11-midnight. Space is a bit small but it's fair.
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6.8review from
Staff is friendly, WiFi signal is good, facilities are bit old since it is a motel with relatively long history, no elevator for the 2nd level.
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7.7review from
loved the location,,,room had a fridge. Room was pretty clean,,nice, newly furnished. We were happy with the price and over all stay. one space heater for heat, that was very loud, and you could not use the heat and the other electronics at the same time,,,we had the heater pop the breaker during the night...lol no big big deal really..also no phone to call the front desk,,,we had to rely on our own phones to call the guy to turn the power back on,,but he was nice and came quick.
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7.7review from
Staff were friendly. Great surroundings. Sheets were clean but looked about 20 years old.
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7.4review from
Perfect spot. This motel is just outside of Zion National Park, but inside Zion canyon. It's a 2 minute drive to the park, and there are plenty of restaurants and shops within walking distance. The staff was very friendly and helpful. The room was very....rustic? It appeared to be reasonably clean, but there was a noticeable egg smell. The hours for the front desk are very limited, so make sure you're not checking in late at night. With Zion down the street, you shouldn't be in the room much anyway.
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7.4review from
I was satisfied with my stay at Pioneer Lodge. It was a good value for a hotel near Zion and on the Springdale shuttle route. I would recommend it for a night or 2 but it would be a bit cramped for a longer stay.
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7.4review from
Mini kitchen area was handy, plenty of cabinets to hang/store clothes. Sheets and towels were a little dingy looking. But sheets were hidden under very nice duvets. Also bathtub faucet was leaking the entire stay. Mentioned it on check out- but really nobody noticed? The cleaning lady?
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4.8review from
Good Location. Overall Friendly Our room was poorly maintained. The toilet and shower did not work well. Had water damage in bathroom. The carpet was dirty. It was the most expensive motel on my trip
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5.4review from
In a good area, easy to walk to restaurants nearby. Close to Zion entrance. Not cleaned well. Hair in shower, stains on decorative pillows.
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6.2review from
The room was a good size and well set up. Bed comfortable. The parking lot was very crowded and getting a car in and out was a bit of a challenge. I think they made the parking spaces smaller to accommodate all the rooms.
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6.0review from
Good value for the location Parking lot really small and tight
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4.5review from
Air conditioning and telephone did not work. The very basic expectations! Informed the front desk and she laughed it off saying she could mechanically turn it on but it would have to remain on all night and couldn't be adjusted. Also staff was never at the desk in the lobby. We had t wait on multiple occasions for staff to show up. Cement stairs leading to second floor was unsafe and breaking apart to the bottom floor! Actual chunks of cement were missing!
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6.5review from
Location was very convenient to Zion National Park and the price was lower than other nearby hotels The room could have been cleaner - we did find a good number of hairs on the sheets and pillows.
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2.0review from
Upon arriving, after an exhausting drive, we went into the lobby to find the staff instantly annoyed with our presence. Once we got to the room, we immediately noticed a stale odor. We were willing to overlook the odor, but very quickly realized that wasn't our only issue. Within minutes, we found DIRTY UNDERWEAR in the closet, stains and hair all over the bed. Not just a small stain or a few hairs, but several large (and yellow) stains, and quite a good amount of hair. We were immediately disgusted and wondering whether anyone even attempted to clean the room prior to our arrival. We went to the front desk, asking to be moved, which was met with more annoyance and push-back. Eventually, we were put in a second floor room. This room also had stains all over the bed and hair all over the bathroom. We spent 30 minutes calling any / every other hotel and motel in the area, basically crawling out of our skin with disgust. I travel quite often, I've stayed at plenty of $30 a night motels and am not above sleeping in less-than-stellar accommodations, but this place was DISGUSTING. It really seems like they didn't even attempt to clean any of the rooms at all prior to guest arrival. Of course, when we reported our findings (from both rooms) to management, we were met with anger and rudeness. We quickly checked out and ended up at the Desert Pearl Inn and COULD NOT HAVE BEEN HAPPIER. That was a FAR better choice, the staff was amazing, and the rooms were impeccable. I have never had a more disgusting and frustrating experience than my time (less than one hour, which was MORE than enough) at the Pioneer Lodge. I will never, ever return to this particular place, but I'll certainly be coming back to Zion and giving my business elsewhere.
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3.7review from
Location. Period. Dirty sheets with track marks! Registratin office closes early so no house keeping and no help given. Stinky rooms like staying in a hostel! Do not let "historic" fool you.
