Pros (+) Service, location, food, price, and staff was super friendly
Cons (-) Honestly it was great!
2 stars
Best Western Plus Grand Manor Inn
Photos of Best Western Plus Grand Manor Inn
Overview
Located in Springfield, Best Western Grand Manor Inn is within a 20-minute drive of Eugene Airport and provides a heated pool. It also offers free Wi-Fi, a 24-hour reception and laundry facilities.
The hotel provides a dry cleaning service and a laundry service. A gym is available to guests wishing to keep active while away.
Best Western Grand Manor Inn's rooms provide a refrigerator, plus all the essentials for a comfortable stay. They are also fitted with a hair dryer and a microwave.
The hotel has easy access to Autzen Stadium and Wayne L. Morse United States Courthouse. It is also a short car ride from University of Oregon and Eugene Saturday Market.
Latest deals for Best Western Plus Grand Manor Inn
Amenities at Best Western Plus Grand Manor Inn
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- TV
- Cable or satellite TV
- Free toiletries
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
- Heating
Dining
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Media and entertainment
- Cable or satellite TV
- TV
Bathroom
- Hairdryer
- Toilet paper
Bedroom
- Wardrobe or closet
- Alarm clock
Health and safety
- Daily housekeeping
- Safe
Services and conveniences
- Business center
- 24hr front desk
Pool
- Heated pool
- Outdoor pool
Parking and transportation
- Free parking
Outdoor
- Garden
Workspace
- Desk
General
- Telephone
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Best Western Plus Grand Manor Inn
7.6
Good
256 verified ratings
Wonderful
120
Very good
38
Good
27
Okay
15
Fair
12
Mediocre
16
Poor
28
Summary of reviews
Guests say
Guests expressed significant disappointment with the service and cleanliness of the hotel, noting rude staff interactions and unkempt outdoor areas. Many reviews highlighted issues such as unpleasant odors and problems with check-in. However, some guests appreciated the spacious rooms and convenient location near the freeway, indicating that there are redeeming qualities to the hotel experience.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.6 out of 10
2 reviews
All reviews
Pros (+) WELL LET ME START OFF WITH I HAVE STAYED AT THIS MOTEL MANY OF TIMES WITH FAMILY FRIENDS AND BY MYSELF. WHEN I PULLED IN TO THE PARKING SPOT. IT LOOKED AWFUL, THE LAWN NEEDED MOWED BADLY. WHEN I GOT OUT OF MY CAR I SMELLED SOMETHING HORRIBLE. I LOOKED ON THE LAWN RIGHT WHERE I OPENED MY BACK
Cons (-) DOOR AND THERE WAS A DEAD BIRD . THAT WAS WHAT I SMELLED . I HAVE ALWAYS BEEN ABLE TO CHECK INTO A ROOM EARLY, EVEN AT THIS MOTEL . WAITED AT THE DESK FOR 15 MIN + . THE GUY AT THE DESK WAS VERY RUDE. I DID NOT STAY FOR THE NITE . I WILL NEVER BOOK THIS MOTEL AGAIN .
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Best Western Grand Manor Inn?
Guests have consistently praised the beds at Best Western Grand Manor Inn for their comfort and cleanliness, making for a restful stay.
Is parking readily available at Best Western Grand Manor Inn?
Yes, the hotel offers free parking, ensuring convenience for guests with vehicles.
How is the food quality at Best Western Grand Manor Inn?
Guests have enjoyed a good selection and quality of breakfast options at the hotel, making it a satisfying start to the day.
What is the cleanliness like at Best Western Grand Manor Inn?
Guests have consistently found the rooms and facilities at Best Western Grand Manor Inn to be clean and well-maintained, contributing to a pleasant stay.
What is the level of customer service like at Best Western Grand Manor Inn?
While some guests have had concerns, many have found the staff at Best Western Grand Manor Inn to be welcoming and helpful, ensuring a positive experience overall.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Choose a Room with a Balcony
Several guests mentioned enjoying the balcony views, so consider booking a room with a balcony for a more scenic experience.
Check for Room Issues
Some guests reported maintenance issues such as loose faucets and non-functioning showers, so it's advisable to check the room thoroughly upon arrival and report any issues to the staff.
Consider Bringing Your Own Pillow
A few guests found the pillows uncomfortable, so if you're particular about your pillows, you might want to bring your own for a better night's sleep.
Be Mindful of Noise Levels
Several guests mentioned noise issues, such as loud air conditioning units and TVs in the lobby, so consider requesting a quiet room or bringing earplugs if you're sensitive to noise.
Verify Hot Water Availability
Some guests experienced issues with hot water, so it's a good idea to check with the staff about the hot water situation during your stay.
Double-Check Reservation Details
A few guests were surprised by unexpected deposits or charges, so it's recommended to double-check the reservation details and inquire about any potential additional fees during check-in.
Plan for Breakfast Timing
If you have early morning plans, note that breakfast may not be available until 7 am, so consider making alternative arrangements if you need an earlier meal.
Inspect Room Cleanliness
While many guests found the rooms clean, some reported cleanliness issues, so it's advisable to inspect the room upon arrival and address any concerns with the staff.
Request Maintenance Assistance
If you encounter any maintenance issues during your stay, don't hesitate to request assistance from the staff, as they may be able to address the issues promptly.
Consider Bringing Toiletries
A few guests mentioned a lack of certain toiletries, such as dry cleaning bags and toothpaste, so consider bringing these items along for your stay.
Location
971 Kruse Way, Springfield, OR 97477-1074
What's nearby
- Gateway Mall0.5 mi
- Robert E. Campbell House2 mi
- Willamalane Park Swim Center2.7 mi
- Springfield Museum2.7 mi
- Southern Pacific Railroad Passenger Station and Freight House2.9 mi
- Dorris Ranch3.5 mi
- Regional Sports Center3.9 mi
- The Baron's Den and Shooting Range5.2 mi
- Mount Pisgah Arboretum6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plus Grand Manor Inn
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $216 |
Average price (weekend night) | $207 |
When to book a room at Best Western Plus Grand Manor Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Plus Grand Manor Inn
FAQs when booking at Best Western Plus Grand Manor Inn
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in SpringfieldGood to know
Value for money | 7.4 |
|---|---|
Distance to city center | 2.7 mi |
Nearest Airport | Eugene |
Distance to airport | 9.1 mi |