Pros (+) Easy to find
Cons (-) I understand why they don't make you aware that the railroad track are right behind he building. But it was ok since I could not hear it much over the very loud AC unit or the guy 2 doors down yelling...
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3 stars
The Ponce St. Augustine Hotel
1111 North Ponce De Leon Boulevard, St. Augustine, FL 32084, United States
St. Augustine, FL
See location+1 904 824 5554Photos of The Ponce St. Augustine Hotel
Overview
Riverfront hotel with a 24-hour front desk and an outdoor pool An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and a meeting room. The Ponce St. Augustine Hotel offers 84 accommodations with DVD players and complimentary newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for The Ponce St. Augustine Hotel
King room
Classic room
Traditional room
Standard room
Queen room
Deluxe room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Ponce St. Augustine Hotel
- Outdoor pool
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Flat-screen TV
- TV
- Cable or satellite TV
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by stairs
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Kitchen
- Kitchenware
- Kitchen
- Dishwasher
- Oven
- Microwave
- Stovetop
- Ice maker
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
General
- Family rooms
- Interconnected room(s) available
- Lake view
- Pool view
- River view
- Seating area
- Sofa
- Telephone
- Tile/marble floor
- City view
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
- DVD player
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Dining
- Restaurant
- Bar/Lounge
- Snack bar
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
Services and conveniences
- ATM on-site
- Wake-up service
- Meeting/Banquet facilities
- Key card access
- 24hr front desk
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Computer use available
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
- Private parking
Things to do
- Gift shop
- Golf
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Outdoor
- Terrace/Patio
Reviews of The Ponce St. Augustine Hotel
7.6
Good
3040 verified ratings
Wonderful
1069
Very good
494
Good
543
Okay
265
Fair
271
Mediocre
149
Poor
249
Summary of reviews
Guests say
Guests appreciate the hotel's convenient location, especially its proximity to downtown and scenic views. However, many express dissatisfaction with cleanliness, noting issues like mildew smells and unclean bathrooms. Service also received criticism, with some guests feeling unwelcome or encountering problems during their stay.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.7 out of 10
99 reviews
5.5 out of 10
2 reviews
All reviews
Pros (+) Location, breakfast, staff, view of river
Cons (-) Creaky beds, which kept us awake much of the night
Cons (-) They were fully booked so the reservation I booked and paid for wasn’t available. Never got to check in
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the quality of the beds at The Ponce St. Augustine Hotel?
Guests have consistently praised the comfortable and clean beds at The Ponce St. Augustine Hotel, ensuring a good night's sleep during your stay.
Is parking readily available at The Ponce St. Augustine Hotel?
The hotel offers free parking, providing convenient and hassle-free parking for guests, making it easy to explore the nearby attractions and downtown area.
What can I expect from the food quality at The Ponce St. Augustine Hotel?
While some guests have mentioned limitations with the hotel restaurant, there are positive reviews about the clean and well-equipped rooms, and the availability of food for purchase in the lobby, ensuring a comfortable stay.
How is the cleanliness at The Ponce St. Augustine Hotel?
Guests have consistently praised the cleanliness of the hotel, with many mentioning the extremely clean rooms and the availability of ice machines in the room, ensuring a pleasant and hygienic stay.
What is the customer service like at The Ponce St. Augustine Hotel?
The staff at The Ponce St. Augustine Hotel have been described as friendly, helpful, and accommodating, ensuring a pleasant and welcoming experience for guests during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests reported that the hotel is close to train tracks, resulting in disruptive noise from passing trains. Light sleepers may want to consider this factor when booking.
Take Advantage of Nearby Attractions
The hotel's proximity to attractions such as the Mission of Nombre de Dios and the Fountain of Youth makes it convenient for guests to explore these historic sites.
Check Room Amenities
Guests appreciated the in-room amenities such as the fridge and microwave, which were useful for storing and preparing food. However, some mentioned issues with the water pressure in the shower, so it's worth checking this upon arrival.
Be Mindful of Restaurant Service
While some guests praised the hotel's restaurant, others had negative experiences with the service. It may be worth exploring dining options outside the hotel as well.
Consider Transportation
Guests highlighted the convenience of a shuttle bus next to the hotel for accessing downtown St. Augustine. However, some mentioned the need for a car due to the busy highway and lack of traffic signals for pedestrians.
Be Aware of Seasonal Factors
The hotel experiences high season in March and low season in July, so visitors should consider these factors when planning their stay.
Accessibility Considerations
The hotel offers increased accessibility and wheelchair-accessible features, but it's important to note that there are no elevators to the second floor, which may impact guests with mobility concerns.
Check for Special Services
Guests appreciated the availability of an ATM on-site and the option for pets to stay with additional charges. These services can be convenient for guests during their stay.
Plan for Breakfast
While some guests mentioned that breakfast was not included and the hotel's restaurant had limited hours, others found the nearby McDonald's to be a convenient alternative for breakfast.
Location
1111 North Ponce De Leon Boulevard, St. Augustine, FL 32084
What's nearby
- Old St. Johns County Jail0.3 mi
- St. Augustine Old Jail0.3 mi
- Fountain of Youth0.4 mi
- Oldest Wooden Schoolhouse0.6 mi
- Model Land Company Historic District0.7 mi
- Castillo de San Marcos0.7 mi
- Flagler College0.8 mi
- Cathedral Basilica of St. Augustine0.9 mi
- St. Augustine Town Plan Historic District0.9 mi
- Trinity Parish1 mi
- Potter's Wax Museum1 mi
- Lightner Museum1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Ponce St. Augustine Hotel
Low season | April |
|---|---|
High season | February |
Average price (weeknight) | $111 |
Average price (weekend night) | $160 |
When to book a room at The Ponce St. Augustine Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in St. AugustineGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 0.7 mi |
Everything you need to know for your stay in St. Augustine
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