Best Western Plus The Charles Hotel

The rooms are well-equipped with a private bathroom, a refrigerator, a bathtub, a microwave, a dishwasher, and cable/satellite channels.

Some guests have mentioned concerns about cleanliness, such as ants on the nightstand, a stale smell, and a dirty countertop and bathroom floor.

Yes, the hotel offers free parking and an EV charging station for guests.

Guests can expect friendly staff, although some reviews have mentioned concerns about the property manager's behavior and the lack of customer service skills in some staff members.

The high season is in April, and the low season is in December, so guests may want to consider these factors when planning their visit.

Some guests reported noise disturbances from being located near the main entrance, so consider requesting a room away from this area for a quieter stay.

Several guests mentioned issues with room cleanliness, such as stale odors, unclean surfaces, and even ants. It's advisable to thoroughly inspect the room upon arrival and promptly report any issues to the front desk.

Guests noted that sound from the hallways could be heard within the rooms. Consider bringing earplugs or requesting a room in a quieter area of the hotel if you are sensitive to noise.

Some guests experienced issues with in-room amenities such as jacuzzi jets, shower water pressure, and air conditioning. It's recommended to ensure the proper functioning of these amenities upon check-in.

If you have specific housekeeping preferences, it's advisable to communicate these clearly with the staff to ensure your needs are met consistently during your stay.

Double-check your reservation details and room type upon arrival to avoid any discrepancies, especially if you arrive early or have specific requirements.

While the hotel has its own restaurant, guests also appreciated the proximity of other dining choices. Take advantage of the nearby dining options for added variety during your stay.

Some guests mentioned a desire for additional toiletries such as specific types of tea or higher-quality bathroom amenities. Consider bringing along any preferred toiletries to enhance your comfort during the stay.

If you anticipate needing a late check-out, it's advisable to inquire about this in advance to avoid any inconvenience or miscommunication.

Many guests praised the hotel's breakfast, so be sure to take advantage of this complimentary offering for a convenient and satisfying start to your day.