Best Western Plus The Charles Hotel
Photos of Best Western Plus The Charles Hotel
Overview
Best Western Plus The Charles Hotel is located in Saint Charles and features an indoor pool. It also offers an airport shuttle, an express check-in and check-out feature and a 24-hour reception.
This 3-star hotel provides a games room, a BBQ/picnic area and laundry facilities. In sunny weather, an outdoor terrace offers a nice spot to relax.
Each room is well-equipped to make guests comfortable and includes a private bathroom, a refrigerator and a bathtub. They are also equipped with a microwave, a dishwasher and cable/satellite channels.
Best Western Plus The Charles Hotel has its own on-site restaurant, ideal for guests preferring to eat in. Alternatively, there are a choice of dining options just a short walk away.
Lambert-St. Louis International Airport is less than a 15-minute drive from the hotel. Gateway Arch, Saint Louis Zoo and Forest Park are a short car trip from the property.
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Amenities at Best Western Plus The Charles Hotel
- Indoor pool
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Dishwasher
- Microwave
- Restaurant
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Washing machine
General
- Sofa
- Telephone
- Carpeted
- Storage available
Parking and transportation
- EV charging station
- Airport shuttle
- Free parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Grill
- Garden
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kid-friendly buffet
- Complimentary breakfast
Things to do
- Gift shop
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Best Western Plus The Charles Hotel
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What amenities are available in the rooms?
The rooms are well-equipped with a private bathroom, a refrigerator, a bathtub, a microwave, a dishwasher, and cable/satellite channels.
What are the common concerns about the rooms?
Some guests have mentioned concerns about cleanliness, such as ants on the nightstand, a stale smell, and a dirty countertop and bathroom floor.
Is parking available at the hotel?
Yes, the hotel offers free parking and an EV charging station for guests.
What can guests expect from the hotel's customer service?
Guests can expect friendly staff, although some reviews have mentioned concerns about the property manager's behavior and the lack of customer service skills in some staff members.
When is the best time to visit the hotel?
The high season is in April, and the low season is in December, so guests may want to consider these factors when planning their visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Main Entrance
Some guests reported noise disturbances from being located near the main entrance, so consider requesting a room away from this area for a quieter stay.
Check Room Cleanliness Upon Arrival
Several guests mentioned issues with room cleanliness, such as stale odors, unclean surfaces, and even ants. It's advisable to thoroughly inspect the room upon arrival and promptly report any issues to the front desk.
Be Mindful of Noise from Hallways
Guests noted that sound from the hallways could be heard within the rooms. Consider bringing earplugs or requesting a room in a quieter area of the hotel if you are sensitive to noise.
Confirm Functionality of Room Amenities
Some guests experienced issues with in-room amenities such as jacuzzi jets, shower water pressure, and air conditioning. It's recommended to ensure the proper functioning of these amenities upon check-in.
Request Housekeeping Preferences
If you have specific housekeeping preferences, it's advisable to communicate these clearly with the staff to ensure your needs are met consistently during your stay.
Verify Room Type and Reservation Details
Double-check your reservation details and room type upon arrival to avoid any discrepancies, especially if you arrive early or have specific requirements.
Explore Nearby Dining Options
While the hotel has its own restaurant, guests also appreciated the proximity of other dining choices. Take advantage of the nearby dining options for added variety during your stay.
Consider Bringing Toiletries
Some guests mentioned a desire for additional toiletries such as specific types of tea or higher-quality bathroom amenities. Consider bringing along any preferred toiletries to enhance your comfort during the stay.
Inquire About Late Check-Out
If you anticipate needing a late check-out, it's advisable to inquire about this in advance to avoid any inconvenience or miscommunication.
Utilize the Hotel's Breakfast
Many guests praised the hotel's breakfast, so be sure to take advantage of this complimentary offering for a convenient and satisfying start to your day.
Location
What's nearby
- Ameristar Casino St. Charles0.4 mi
- St. Charles Convention Center0.5 mi
- Ara Spa0.5 mi
- Lewis & Clark Boat House and Museum0.6 mi
- St. Charles Historic District0.7 mi
- African Church0.9 mi
- First Missouri State Capitol Historic Site0.9 mi
- St. Charles Odd Fellows Hall0.9 mi
- Harlen C. Hunter Stadium1.3 mi
- Crowne Plaza St. Louis Airport5.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plus The Charles Hotel
Low season | June |
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High season | July |
Average price (weeknight) | $120 |
Average price (weekend night) | $130 |
When to book a room at Best Western Plus The Charles Hotel
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Nearby hotels and places to stay
Closest
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See most recommended stays in St. CharlesGood to know
Value for money | 7.8 |
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Distance to city center | 1.2 mi |
Nearest Airport | Lambert-St Louis |
Distance to airport | 6.7 mi |