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The lovely staff
On water, private beach, full amenities, very comfortable. Food prices were too high and they charge a service fee of 10% to every bill which is not the tip.
construction..would not have stayed if i had been informed..lots of noise at 8am....also fridge did not work...all in all a bad experience
The hotel is located on one of the best beaches in Barbados and there is beach-side food and drink service for guests. We loved hanging out at the swim-up bar in the afternoons and the bartenders are very attentive and knowledgeable. The front desk staff was very helpful with coordinating taxis and tours. The hotel itself is a little run down/outdated. The lounge chairs by the pool are mildewed, the paint at the swim-up bar is chipped/peeling, and the tiles throughout are a bit dated. Also my friend Cari used the spa one day for a facial and said it was good/fair, but she had an entire second day of massage, manicure and pedicure that was cancelled on her without notice. She had asked to just re-schedule the massage for another time/day and instead all of the services were cancelled. When she tried to re-book them, she was told there was no one there to do the services. Not sure if the spa techs are just on call or what? The spa seems to be disorganized and poorly run. Also $70 US for 2 people to eat at the buffet seemed high for the quality.
The hotel was quite aged. The room the put me in seemed very old. The ac was not working properly and it had a view of the dirt lot next door. When I checked my reservation I realized I'd actually paid for a room with a balcony and this did not have one so I called down to the front desk, they did not seem happy about this call but when someone came back they said they had a room for me. So they put me in a smaller room on the first floor, facing the street, but it did have a working ac and a balcony. Just not what I was expecting for the rate I paid! Everything seemed old, worn down and dingy.
Great amenities and location Staff could be friendlier
The location was perfect as a over night stay after our cruise.the front desk was on top of things, right down to making sure we had a taxi at 5:00AM to take us to he airport. Nothinh
We truly enjoyed the Accra Hotel. The location is great! We were steps away from the boardwalk. There are stores and restaurants in the immediate area. Transportation was 100 steps away. This hotel is very convenient. The housekeeping staff was very efficient. The grounds were well kept. It was truly a good experience. The beach was perfect We didn't care that much for the food and it was a little pricey.
I recently lost my husband, and this trip was my first solo adventure. The staff at the hotel - everyone - went out of their way to make me comfortable. They called me by name from the first day! They were concerned that I was not on a walk back from the Changing of the Guard (I had gone with friends who knew the way back to the hotel). They were very helpful when my flight times were changed, and I tried to work out all the details. I will certainly recommend your hotel to friends, and I hope to visit Barbados again (and your hotel) next year! I have no complaints!!
Upon arrival, there was no room for us. The hotel was overbooked, First time experience this, Waited until they sent us off to the Marriott Hotel which was awful. Another 2 hours waited in Marriott lobby with my 12 year old until I was checked in. That's 6.30 p.m. They put us in room where the sheets stinks and cooler above us vibrate the room whole night. I asked to be changed, Marriott said they don't have any more rooms available. Sleepless night for me & my son. The next day, went back Radisson Aquatica, had to wait until after 3.p.m. to be checked in. The staff was really nice, but nice doesn't work when they overbooked their hotel and got us so stressed out, didn't even consider this a vacation. Also my son got stuck in one of the elevators, it was really scary, they had to pull him out between the floors. Radisson promised the reimbursed 1 night stay, please contact them for my refund.
Great access to beach. Staff were friendly and welcoming. Managers Monday evening happy hour provided a chance to meet other guests. Overall a very enjoyable stay. More choice for meals.
Barbados is one of the best islands in the Caribbean and the location of the Radisson couldn't be on a more beautiful beach! The staff is very kind and helpful. The price is very reasonable. Highly recommend!
Work and renovations all over - dust and noise Work and renovations all over - dust and noise
My family and I stayed at the Radisson for four nights. It was a memorable experience. Hotel is very clean and the beach beautiful. Staff extremely helpful and friendly. The Bartender, Jermaine did an excellent job with the drinks and he is great eye candy (lol). Our Waiter at breakfast, Selwyn was happy to share information and directions to difference places on the Island as he kept the coffee flowing. Wonderful experience and I am glad we chose Radisson Aquatica Resort. Retel It was a little too quiet for us in the evenings. Maybe a couple of nights per week they should offer some type of entertainment or have a beach party. Enjoyed the breakfast, but a wider variety of items would be nice.
I was really impressed with the location. The beach was beautiful and at the time we were there we could always find a great spot to hang out. Additionally, it was close to catch a bus which was our favorite mode of transportation (we took the bus most days since it was only a dollar). The staff was great and gave great suggestions on things to do, restaurants, and directions. We had dinner in the hotel one evening and it was pretty good. I wish they had more of a selection at breakfast.
Friendly staff, and clean comfortable room. Only one working elevator, and diminishing towels. Every day, housekeeping would take my used towels and not replace them. By the third day, I had 2 bath towels and no hand towels. Not a big problem, just a minor inconvenience. I'm sure if I had requested them they would have brought them.
The staff was very accommodating. The location was great, they have one of the best beaches on the island in my opinion. I see this hotel becoming a five star hotel within a year once they complete the renovations. There is a nightclub in a walking distance and also a nightclub district within a short taxi ride. The food was good at the the hotel's restaurant as well. There are other close locations to eat as well. I recommend everyone try the fish, egg and cheese sandwich sold at a nice stand located next to the surfing shop.
After a long day of travel, we arrived at the hotel and they didn't even have our reservation. We talked to the front desk woman for about 20 mins and finally she gave us a room. Upon checking out the next morning, the front desk guy wanted to charge us more than we had already been charged for the room on the website. I clearly explained to him that we had already pains but he said he needed to charge us. I called kayak and they talked to him and figured things out. I don't feel like I should have to be calling your website to straighten everything out. You should have sent our reservation over and we shouldn't have had a problem. Luckily my phone worked because otherwise I wouldn't have been able to call. This mistake has basically made me not want to ever use your website for anything ever again.
The hotel is beachfront, nicely laid out, comfy, clean. It does not protect the guests from taxi overcharging - the only country I've been to (and I've been to many) where taxi fare from the airport to the hotel is cheaper than from the hotel to the airport!! Taxi overall is expensive, and there are no cheaper alternatives for families. Ocean waves were all the time too choppy to swim. Hotel could use renovation.
One receptionist, Katrina, was quite above average. Fast and friendly. For a three hours longer stay in the room on the day of departure I had to pay 75 US dollars. The hotel was not fully booked though!!!
Climate, resort, friednliness:) Balcony and balcony doors were not clean.
relaxing all rooms close to the beach n staff very helpful need another restaurant that is high end
Really friendly staff, good amenities and nice location
Pleasant staff, quick and efficient service, nice beach. The restuarant had very ordinary offerings re food...water's edge is deff not as advertised...food very ordinary and appears to be made in advance but the staff very pleasant and good service.
The beach was perfect - and the staff were very friendly.
We just returned from a trip to Barbados and thoroughly enjoyed the Bougainvillea Beach Resort. This was our second year visiting the resort and we found the room, service and staff to be excellent. The resort is ideally located near St. Lawrence Gap and has beautiful grounds and views of the ocean.
Very relaxing, every night they have some events to entertain. Staff are all lovely and kind but not too disturbing. Also it is very clear it cares about environment which is the best thing I see in such a resort island. Bed cover (top duvet and pillow) are not washed ages and smell bad. Hope they can clean it more often.
They have two resturatants. The Waters Edge is the best restaurant on the island. There other restaurant is possible the worst. You have to request a room that you like. they will try to put you in room that has no view. so just simply request better room and they will review vacancies and put you in wonderful room.This is not a complaint but just heads up.
beautiful grounds, great beach, wonderful room the bed was terrible, way too hard. We were ready to bring our family reunion there until we slept on the the bed.
everything, it is the best hotel,very friendly staff,excelent swimpools , nice restaurants and pink sandy beach, charming
We had three nights at the resort after 10 days on a catamaran in the Grenadines and it was great. Wonderful views, pools, and beach. Good food options. Will stay again!
Staff were wonderful from people working in hotel to people on beach. Hotel was immaculate, clean, and gorgeous! Great example of what a resort should be. Food was delicious. No complaints there. Wish it was all inclusive. AC in room didn't come out as high as we wanted. Seaweed on beach. All of Barbados was dealing with this issue. However The Crane had staff cleaning the beach/seaweed daily.
The staff were great, helpful and friendly. The breakfast is actually a great value as well, since food in Barbados is generally very expensive. We stayed at Infinity twice, first when we arrived into Barbados, and for our last night. We decided to return to Infinity because after traveling around the entire island, no other hotel offered the same value for the money. For the same price elsewhere, we were staying in shabby rooms located in far to reach places without a car. In comparison, the Infinity is a breath of fresh air. It simply has everything you want/need on your vacation minus the stress or cost. If we ever return to Barbados, my boyfriend and I would use the Infinity as our base for our entire trip. The pool isn't all that, but we didn't even think to use it with the beach just steps from the hotel. It would have been nice if we didn't have to pay for an umbrella on the beach. That really should come with the chairs. Nothing other than that.
Location was nice for walking to restaurants Would like to have had a coffee maker instead of instant coffee in room. Breakfast menu needs to be improved. Daily buffet would be so nice. the restaurant location is beautiful but underused because of its menu.
I liked how the staff is 100% dedicated to helping you have the greatest vacation. They even got me a rental car at the last minute! Very friendly. The view is absolutely spectactlar. The Wifi leaves something to be desired. It was only availible outside my room (I had to go to my porch) or go down to the pool.
The view from the balcony is to die for!! We stayed on the 3rd floor of this 4-story hotel and had a wonderful view. The location is good if you are looking for something near restaurants and bars that you can walk to, but far enough away to not hear it. Be sure to walk down the beach to Carib Bar & Grill--Great moderately priced casual beachfront restaurant. I only have 3 complaints: 1. They only had 5 beach chairs available (for a hotel with 36 or so rooms, that seemed like a very small amount). 2. All the pillows on the beds smelled like a mildewy towel. I had to smell all of them to find just one that didn't make me gag. But it was hardly something to complain about. 3. No free Internet. The rooms were immaculately clean--huge bath area with double sink and walk-in shower. The hotel staff is very friendly, like all Barbadians we encountered. We loved the full kitchen. Be sure to go the grocery store down the side street from the one on the main street. The one on the main street is really expensive and hardly offers anything. Breakfast on the balcony every morning was the best! The white buses that go down the main street take you just about anywhere you need to go for $2. Don't be afraid to take them, the entertainment in them are truly a great experience.
We stayed for 2 weeks. The hotel was much nicer than we had expected. The staff were very friendly and extremely helpful. The room was great lots of space to unpack for a 2 week stay. Lovely view and great beach. Thank you Coral Sands