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Problems with heating in the house
The friendliness of the staff they made you feel welcome on checking in. Checking out at the end of the break wanted to stay a bit longer.
Staff were lovely, rooms great and breakfast excellent
Staff very friendly nice place to stay
Staff very helpful, good food, clean room, towels changed daily, lovely setting gardens etc. For such a busy place it wasn't noisy at night. A visit to the vegetable garden is a must. Bathroom door didn't close properly. When paying final account was only given a card recipt, not a breakdown of costs, ie, deposit paid, drinks, meals etc.
Proximity to work place in Stanley Atmosphere in the bar. Quality of the breakfast. Staff busy and not aware of us trying to attract attention
Fantastic food, amazing staff, great location. One of the friendliest places I've ever stayed.
Everybody concerned with hotel were very professional and helpful at all times None
Location, facilities, good staff, good food. Too many customers for dinner on the night that we stayed(due to a wedding party?), which meant the service was somewhat slow.