Stansstad Hotels

the breakfast the hotel was dirty and the staff could not give a damn. horrible stinking rooms, cracked skinks and marks all over the floors. the staff were the most unhelpfull i have ever had the mis fortune to encounter

Nice bed, excellent location. Bad breakfast, poor services in restaurants.

It is very near to the train station and chapel bridge. A modern and comfortable hotel to stay in. It will be good if there is an electric kettle to make tea at night. But you can request a pot of hot hot water from the restaurant on the ground floor which is next to the reception.

Convenience to everything Too many buses unloading and reloading large tourist groups. Inadequate heating most days in breakfast area. Uncomfortable furnishings in public lobby area.

Friendly staff and good breakfast and it's central location The loo roll holder's position

Close to the station and within walking distance of the town centre and lake.

Beautifully designed interiors, just expensive! lack of luggages carriers on arrival, but it was a holiday weekend

The location was very confenient for sight seeing and shopping. Service was good but nothing special. It was too outdated.

The proximity to all places of interest in Luzern and the view from room. Professionalism of hotel staff and helpfullnes. Nothing really.

I liked the location and the staff. I did not like staying in a room over the bar. On two occasions I had to ask the front desk to have the noise limited/ One evening was after 11 pm and the other after 12 am.

only locatioin smell in the room, old and not value for money

We liked the localion, the view, the garden, the breakfast, and the service.

Very well situated; beautiful view on the lake on the mountains from your balcony. The price level is comletely outrageous. The room is rather small, not over-equiped for a 5 star Hotel; breakfast is rather limited, so what remains is a beautiful view for an extreme price!

Upgrade to junior suite, beautiful bathroom, great views of the lake No international newspapers, no international tv channels other than Euronews, staff unable to speak English fluently

No comments except for the ease of access from the train station. Itz a 4 star hotel but does not have a simple water kettle. Bath towels are very small. Also the manager lady was not friendly even though the staffs were. Can stay in better hotels for the same price. 4 star rating needs a complete review.

The Hotel has an excellent location, next to the train station and at walking distance to the city center. Staff was extremely friendly and helpful. Breakfast was excellent and on this morning even already available as from 05.00 especially for the participants of the Luzern (half) marathon. Room was sober and not very big for three persons. TV en roof lamp were not working and towels could well serve a facial scrub. Wake-up call service through telephone system was not adjusted to winter time and consequently we were waken-up one hour too early. I would have expected more paying EUR 230 for one night in a four star hotel. Also paying for the use of the internet through a laptop made before the first world war was a pity.

The hotel food was excellent