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Good location that was right off the freeway. The room was clean. The hotel seemed really old with only a few updates. The beds and pillows were not very comfortable. I am not sure how this could be considered a 3 star hotel.
The beds where so old an hard I couldn't even sleep. In the morning my back hurt so bad I didn't want to get in the car and drive. The door to the room you had to kick to open and slam shut. Room 167 stay away.
Check in process Breakfast Clean A little bit expensive for this quality and location
Nothing Holes in the wall in the bathroom, lamp shades were not bolted down, old furniture. We stayed on a very slow night, they gave us the worst room in the place. Wish we had a nicer room. We stayed there the week prior and our first room was 3 of 5 stars. Our second room was bad. Old tv, old furniture, etc. front desk was nice good employee
The rooms were very nice and clean. Had a great breakfast with eggs and sausage as well as the usual stuff. Very friendly staff. had a restaurant and bar. Had a nice pool While there was a pool, the surface around the pool needs attention. many little stones coming up so it was hard to walk barefooted. Then the stone would end up in the pool and you'd step on them there.
The pool was the nicest thing about this place. Booked and paid for a business suite. They put us in a standard room saying there is no difference in their business suites and standard rooms. They didnt offer to reimburse the cost difference in the room price, being it was prepaid. The room smelled like mold. Even though the housekeeping sprays air freshener, the smell is coming from AC unit. The beds are as hard as a rock.
Everyone was friendly the rooms were very nice for the money, and the carpets had a lot of padding. thank you very much. I have no complaints.
Price Not much
This was our second year staying the the Red Roof Inn, Statesville while traveling to our final destination of SC. On both occasions, we found the rooms to be clean and provided all we needed for our short stay. We travel with our two dogs, and appreciate all of the outdoor/grassy space for them. We also love that there is no extra fee for them to join us! It's a safe, comfortable place that suits our needs for a one night stay. Breakfast isn't provided, which would be convenient for those traveling early the morning after their stay. The price ($75) seems to suggest it would at least include breakfast.
Clean Nice Room Modern Good value
I was traveling from FL to OH. This was a great stopping point. I was pulling a trailer and they had room for me to park. It was clean and in great condition. Staff was very friendly.
The king size rooms are fairly roomy. Everything was clean. The service at the front desk was great and efficient. We enjoyed swimming in the indoor pool, too. The breakfast could be improved with more healthy options, but it is a typical hotel breakfast. So, I cannot complain too much.
Incredible customer service. Was attending my daughters wedding and upon arrival found my suit to be badly wrinkled from the trip. Could not find a cleaners on a weekend to do the job but the front desk staff called around and finally did find one. The duty maintenance man offered to take my suit to them and returned it freshly pressed. And would not accept payment for it! Great staff with a genuine hospitality mindset. Would not stay anywhere else when I visit the area.
I left my I-pad and discovered it was missing about 45 minutes from the hotel. I call and Ron had someone check. It was sent the next day by Fed Ex and arrived 3 days later. I'm very thankful for their assistance. Breakfast was ok and bed was good. Nothing except the high price due to a hot air balloon festival.
Clean room; Clean bathroom; Better than expected free breakfast. No; felt it was everything we had hoped for.
Bed was very comfortable Duvets are too heavy and too warm. Luckily there was a regular blanket in the closet to use.
Staff was excellent. Couldn't do enough for us. Absolutely nothing.
Nice friendly staff. Hotel clean and designed beautifully
Very clean, staff was friendly. Beds were nice and cozy. Good breakfast in morning. Nice place too stay.
The beds were very hard and the breakfast was very limited.
The staff was nice. The room was very dirty. I kept clothes and shoes on a table for fear of bugs. A NEW road was built leading to the location, which was very hard to find.
Great location and breakfast. The property is needing a facelift. The pool is empty.
Had to switch rooms as soon as we walked into the smoking room. When we were put in the non smoking room it was 1000x better. Even in the non smoking room, there were signs of trouble though. Woke up with one side of my nose stuffy. I have no sinus issues and I'm not sick. The room has mold in it I'm sure!!!
This guest did not leave comments about this hotel.
Location liked everything about hotel, especially the nice rooms and great breakfast.
Great hotel - breakfast was great!
This guest did not leave comments about this hotel.
Very clean .........
Friendly staff, pool, workout room, breakfast all was good!
The hotel was very convenient to I-77, the staff very cordial and helpful. The hot breakfast buffet was complete with fruit, cold and hot cereal and hot breakfast choices. There were excellent pastry and baked goods choices. All first rate. No complaints at all
This hotel was awesome, very clean, and friendly. The staff was outstanding. The morning hot breakfast was good...The woman working there, did an outstanding job keeping everything in the breakfast selections stocked for the guests.
A good location for us, nice breakfast, friendly staff The room was clean, but in the bathroom some trash had been pushed up underneath the sink. Also, the bath mat was totally wet, no idea why. Otherwise, everything was fine.
They billed my credit card for the room even though I book pre-paid through Priceline.
I checked out & forgot my cell phone in room. I called back to ask if they could mail my phone to me with next day delivery. The GENERAL MANAGER CHARGED ME NEARLY $47 TO MAIL IT! The postage on package received was only $19.99! I was taken advantage o
The staff was very friendly. There was no smoking allowed in the hotel which only caters to some people, the elevator was extremely slow,and the continental breakfast shouldn't end so early. If people are traveling and arrive later, the price of the hotel is too expensive!!
Staff was courteous and room was very clean. We found out after we got there that they do not accept online booking. We had to pay at the desk at the non-discount rate and spend the next 30 minutes on the phone with Kayak to refund our original booking. In the room, the smoke detector was hanging by its power cable and the vent in the bathroom was hanging by one screw. The TV worked, but there was no signal from the cable. The walls had been recently plastered and painted, but it looked like it was done by someone who has never done it before. No breakfast of any kind is offered, even though other hotels in the area for the same price offer at least danishes & coffee.
There's nothing to like about it ................. Well lets start 1.the front desk attended had to let me in my room because the card reader was broke 2.the heat didn't work well 3.the bed where like sleeping on a rock 4.the fan for the heater was making a noise like it was about to come out the wall
Nothing Everything. It was so nasty
There were two beds which is what we asked for. Also I liked that the toilet worked and there was running water. There were holes in our linens, stains in our sheets. Also, the bathroom light would not turn on. The breakfast buffet was nonexistent. I would have liked to have seen some other choices there or at least the machines that were provided could have been up and running
Cleaniness and friendly staff light switches in bathroom did not work probably. Shower curtian rod was loose
Room and bath not a clean place most def not a 3 star more like a 1 1/2 star at beat.,, Everything
Staff was terrific. Price very good. Room very clean and odor free. Fancy bedpost added a bit of style.
No frills. Nice clean, quiet room. If you are looking for a place to sleep at a great price, this is it. Very friendly staff. Fridge, microwave, coffee maker and free wifi are bonuses. I would recommend for anyone who doesn't need a pool and a fancy lobby. Our original room had a connecting door to the room next door, but we couldn't lock it. They changed our room with no problems!
Could hear every flush from the upstairs commode as if it were pouring in our room. Drunk, noisy people breaking bottles in the parking lot.
Cleanliness, affordability, and location. No complaints
Good place to sleep. The mini fridge came in handy. Bed was very comfortable. Stayed 3 days and never one time had house keeping come to make beds or bring extra linens or take old linens. Had 1 wash cloth and 1 towel, that's it.
Bed very hard
Quick quiet nice staff, clean room Throw back to the 70s but it was clean! Mattress and box spring really low quality But when your just looming for a place to lay your herald Not bad
I woke up alive and no one broke into my car. The water and electricity worked. Also it was clean. Great for the price You could probably spend another 30 dollars and stay somewhere much nicer. I'd probably do that next time if I'm ever in the area again.
Great location! The bed was beyond comfortable. Close to everything. Everything worked and it was quiet.
NOTHING: The hotel was undergoing renovations. Our room was disgusting and reeked of mildew and mold. They had sprayed so much air freshener and carpet cleaner you could not breath in the room. STAFF WAS HORRIBLE, WE DID NOT STAY! FRONT OFFICE STAFF WAS VERY RUDE, WHEN WE COMPLAINED THEY TOOK THE KEY, AND SAID THERE'S NOTHING WRONG WITH THE ROOM. WE LEFT AND CALLED PRICELINE IMMEDIATELY. PRICELINE DID NOT DO ANYTHING TO HELP US AT ALL! WE WONT BE USING PRICELINE EVER AGAIN.
Husband loved the breakfast. So many choices. Bed was super comfortable. Staff was friendly and helpful. Hotel conveniently located. Room was quiet and clean. Would stay again, for sure.
Quick, efficient check-in. Great value. Clean, comfortable room. Wish there had been a light on the desk.
The hotel was conveniently located from the major highway. This hotel requires extensive renovations.
convenient to I-77, free breakfast, refrigerator and microwave small crowded room
Friendly staff, decent breakfast, fair value for the price paid. Lived up to it's 2 star rating. No complaints.
For our travel purposes. It was perfect. Bathroom and TV were updated. Fridge was good. Bed was clean and comfortable. Old hotel. Furniture and carpet very soiled. But price was right.
Great location from the interstate and they were pet friendly with an average continental breakfast. It was exactly what we were looking for. The room was small for the amount of furniture, but overall it was ok.
Staff was very friendly. Room was more than adequate. I wish the breakfast bar was open a little longer. Too bad the outdoor pool was not heated or a hot tub would have been nice.
Nothing the staff sucked there was a dead bunny in pool told the guy and he said oh could have been there for days my friend took it out and they never even cleaned it will never stay there again Same as above
the location This hotel is under construction. The room was small and I didn't trust it to be clean. All the curtains and bed linens were wrinkled. On the way to the room I passed several rooms which were clearly under construction.
The breakfast buffet was good. More options than expected, including waffles, eggs and sausage. Extremely disappointed in the cleanliness of room. There was a burn hole in my sheet (this was a no smoking room!), stains on the blanket, and mold on inside of shower curtain. A/C also didn't work well (took hours before cooled) and decor was outdated.
The beds were uncomfortable. The keys & doors didn't work correctly all the time. They need new pillows.
The clerk wasn't at all friendly. The room was dirty and the mattress had stains on it. The continental breakfast was a joke. I paid $15 more at a different hotel on my return trip and had friendly service and a nice clean room with a comfortable bed. What a big difference.