Pros (+) The room, staff, service was really great. Enjoyed the room service.
3 stars
Hilton Garden Inn Statesville
1017 Gateway Crossing Drive, Statesville, NC 28677, United States
Statesville, NC
See location+1 704 380 3940Photos of Hilton Garden Inn Statesville
Overview
We're near the junction of I-77 and Highway 70. Statesville's shops, dining, parks, and craft breweries are all within two miles. The Fort Dobbs Historic Site and Lake Norman are within 20 minutes' drive. Our Garden Grille restaurant serves breakfast and dinner, and our Pavilion Pantry is open 24 hours for drinks and snacks.
Latest deals for Hilton Garden Inn Statesville
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn Statesville
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- TV
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
- Heating
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
General
- Telephone
- Seating area
- Privacy curtain
Media and entertainment
- Cable or satellite TV
- TV
Bathroom
- Hairdryer
- Shower
Laundry
- Laundry facilities
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Outdoor
- Terrace/Patio
Bedroom
- Sofa bed
Workspace
- Desk
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Hilton Garden Inn Statesville
8.3
Very good
244 verified ratings
Wonderful
128
Very good
38
Good
24
Okay
16
Fair
11
Mediocre
5
Poor
22
Summary of reviews
Guests say
Guests appreciated the location of the hotel, highlighting its convenience for travel. Cleanliness and service received negative feedback, with mentions of unhelpful staff and issues with room cleanliness. Bed comfort was positively noted, but guests expressed frustrations over inconsistent amenities, like the need for better curtains and snack options. Overall, while some aspects were commendable, there are significant improvements needed to enhance guest satisfaction.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.3 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's cleanliness and facilities?
You can expect very clean facilities and friendly staff, as mentioned in 31 reviews. However, a few guests mentioned that the room was not clean and smelled bad, and there were concerns about stains on the carpet and hair on the bathroom floor.
Is the hotel's food quality satisfactory?
Guests have praised the restaurant and the quality of the food, with one guest mentioning a terrific salmon dinner. However, there were some concerns about the breakfast not being as advertised and having to pay for it.
How are the beds at the hotel?
Many guests found the mattresses and pillows to be very comfortable, and one guest specifically mentioned the incredibly comfortable beds with very soft sheets. However, there were a few complaints about the sofa in the suite being filthy and the mattress not meeting expectations.
What are the parking options at the hotel?
The hotel offers free parking, providing convenient and cost-effective parking options for guests.
When is the best time to visit the hotel?
The high season is in June, which could be a great time to visit for a vibrant atmosphere and enjoyable weather. However, it's important to note that the hotel's low season is in April.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel is pet-friendly, but some guests mentioned that charges may apply. If you're traveling with a pet, it's best to inquire about the pet policy in advance.
Check Room Cleanliness
While many guests praised the cleanliness of the hotel, some mentioned issues with room cleanliness and maintenance. It's advisable to check the room upon arrival and report any issues to the staff promptly.
Plan Meals in Advance
Some guests were disappointed that breakfast was not included and that the on-site restaurant had limited offerings. Consider exploring nearby dining options or confirming meal inclusions before booking.
Take Advantage of the Indoor Pool
Guests appreciated the clean and well-maintained indoor pool. If you enjoy swimming or relaxing by the pool, this amenity is worth utilizing during your stay.
Inquire About Accessibility Features
The hotel offers increased accessibility, but it's advisable to inquire about specific accessibility features if you have any special requirements.
Be Mindful of Noise Levels
Some guests reported noise disturbances, such as loud music from a neighboring car dealership and noise from the room above. Consider requesting a quiet room or bringing earplugs if you're sensitive to noise.
Confirm Check-in Times
Several guests mentioned delays in room readiness during check-in. It's recommended to confirm check-in times and manage expectations accordingly, especially during peak seasons.
Utilize the Business Center
If you require business services, the hotel offers a business center and conference rooms. This can be convenient for guests traveling for work or events.
Request for Room Amenities
Some guests appreciated specific amenities such as walk-in showers and spacious desks. If you have preferences for room features, consider requesting them in advance to enhance your stay experience.
Location
1017 Gateway Crossing Drive, Statesville, NC 28677
What's nearby
- Iredell County Courthouse1.3 mi
- Congregation Emanuel1.6 mi
- Mac Anderson Park2.1 mi
- Fort Dobbs State Historic Site3.5 mi
- Regal Corn Maze3.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Statesville
Low season | August |
|---|---|
High season | September |
Average price (weeknight) | $145 |
Average price (weekend night) | $134 |
When to book a room at Hilton Garden Inn Statesville
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
Top tips for your stay at Hilton Garden Inn Statesville
FAQs when booking at Hilton Garden Inn Statesville
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in StatesvilleGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Concord Regional |
Distance to airport | 28.3 mi |