Guest reviews
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All Reviews
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Couples
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Solo
Overall Rating
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9.7 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 10.0 "City centre within easy reach , said 100%." 9.5 "95%liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 9.5 "Near to public transport , according to 95%." 10.0 "Good access to the airport , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.2 "Excellent breakfast."8.3 "83% were
happy with the price of the breakfast ." -
8.9 "Great service."9.5 "95% found the
staff to be very friendly ." 8.7 "87% thought theservice was very professional ." 8.4 "84% said thereception staff was great ." -
6.3 "Average cleanliness."6.8 "Only 68% said
rooms were clean enough ." 5.9 "59% thought thecleanliness of the hotel was average ." -
6.1 "Internet is average."
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5.2 "Rooms are ok."5.3 "
Beds were acceptable for 53%." 6.8 "Only 68% saidrooms were clean enough ." -
5.1 "Average comfort."5.3 "
Beds were acceptable for 53%."
Overall Rating
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9.7 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." 10.0 "Good access to the airport , said 100%." 9.4 "Near to public transport , according to 94%." -
9.3 "Excellent breakfast."
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9.3 "World class service."9.5 "95% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." 8.6 "86% thought theservice was very professional ." -
6.3 "Average cleanliness."6.7 "Only 67% said
rooms were clean enough ." -
6.0 "Internet is average."
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5.2 "Rooms are ok."5.8 "
Beds were acceptable for 58%." 6.7 "Only 67% saidrooms were clean enough ."
Overall Rating
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9.7 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 10.0 "City centre within easy reach , said 100%." -
9.1 "Excellent breakfast."
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8.5 "Great service."9.3 "93% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." 8.4 "84% thought theservice was very professional ." -
5.9 "Internet is average."
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5.3 "Rooms are ok."
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5.0 "Average comfort."
Overall Rating
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9.7 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." -
9.1 "Excellent breakfast."
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8.9 "Great service."
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5.0 "Average comfort."3.5 "65% said
rooms were small ." -
4.7 "Rooms are not good."3.5 "65% said
rooms were small ."
Overall Rating
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9.7 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." -
8.9 "Breakfast is good."
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8.5 "Great service."9.2 "92% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." -
7.4 "Good bar."
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6.3 "Average cleanliness."
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6.1 "Average amenities."5.7 "57% thought the
building was acceptable ." -
6.0 "Average value."
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5.5 "Rooms are ok."5.7 "
Beds were acceptable for 57%." -
5.4 "Average comfort."5.7 "
Beds were acceptable for 57%."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.6review from
The breakfast was very nice with a lot of choice and the different light highlights all around. it is close to the city center and direktly next to Arlanda Express We had some problems with the booked rooms. People that arrived a day later their room was cancelled even tough we confirmed the room to the reception on the same day. No explanation on who to use the elevator, you have to put your room card in the card reader.
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6.7review from
the bar area
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8.0review from
The whole atmosphere is really great and hip! Who doesn´t want to sleep on a Hästens bed!!!!!
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5.0review from
they do not change money at the reception the guy who was on duty on 25 th of sept am with a first name starting with S who had red/orange glasses suggested that I would go to the central station to change money .In ahotel so called 4 star or deluxe they shd have this service and he was not polite reception
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6.0review from
Comfortable rooms, fluffy pillows, great lighting. Excellent location - right next to Arlanda express. Breakfast fine. Service was pretty bad. There was just one person at reception at 12.00 when everyone is trying to check out and a huge queue forming. The bar staff (one bar man in particular) were almost shockingly bad. Spilled our drinks both times they served them and were rude and abrupt. It's a shame because the drinks were good and the bar area has nice design.
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7.6review from
I really liked the mood lighting and playing with the colours. The bed was comfortable and cozy, I could have stayed there all day. The blackout curtains were a bonus during the long light days of summer. The hotel had an excellent position for transport links.
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6.8review from
Great modern & clean.Very central and close to Arlanda express (airport train).
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7.2review from
Easy access to the T
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7.6review from
Great location,very friendly,it's expensive but everywhere in Stockholm is so you might as well get the bang for your buck. It'sa very contemporary and fits in with the Swedish life style. Will definately stay again when the dolllar gets better as the kroner is forever according to the natives
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6.8review from
The hotel was in a very good location right beside central station. The room was very clean and comfortable with helpful staff.
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6.7review from
the bar area
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7.6review from
I really liked the mood lighting and playing with the colours. The bed was comfortable and cozy, I could have stayed there all day. The blackout curtains were a bonus during the long light days of summer. The hotel had an excellent position for transport links.
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6.8review from
Great modern & clean.Very central and close to Arlanda express (airport train).
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7.2review from
Easy access to the T
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7.6review from
Great location,very friendly,it's expensive but everywhere in Stockholm is so you might as well get the bang for your buck. It'sa very contemporary and fits in with the Swedish life style. Will definately stay again when the dolllar gets better as the kroner is forever according to the natives
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6.8review from
The hotel was in a very good location right beside central station. The room was very clean and comfortable with helpful staff.
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5.6review from
The breakfast was very nice with a lot of choice and the different light highlights all around. it is close to the city center and direktly next to Arlanda Express We had some problems with the booked rooms. People that arrived a day later their room was cancelled even tough we confirmed the room to the reception on the same day. No explanation on who to use the elevator, you have to put your room card in the card reader.
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5.0review from
they do not change money at the reception the guy who was on duty on 25 th of sept am with a first name starting with S who had red/orange glasses suggested that I would go to the central station to change money .In ahotel so called 4 star or deluxe they shd have this service and he was not polite reception
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6.0review from
Comfortable rooms, fluffy pillows, great lighting. Excellent location - right next to Arlanda express. Breakfast fine. Service was pretty bad. There was just one person at reception at 12.00 when everyone is trying to check out and a huge queue forming. The bar staff (one bar man in particular) were almost shockingly bad. Spilled our drinks both times they served them and were rude and abrupt. It's a shame because the drinks were good and the bar area has nice design.
