Accessibility and suitability
Parking and transportation
Laundry
General
Family friendly
Basics
Spa
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
Guests have mentioned that the cleanliness of the hotel varies, with some reporting issues such as dirty rooms, dirty linens, and dirty furniture. However, others have found the rooms to be good and clean.
What are the common concerns about the hotel's facilities?
Guests have expressed concerns about various facilities, including broken or non-functional amenities such as the refrigerator, TV, and cooking spis. Some guests also reported issues with the bathroom, including blockages and water leakages.
How is the quality of the beds at Villa Årsta?
Some guests have mentioned that the beds were uncomfortable and made noise, while others have appreciated the big beds and found them to be good.
What practical information should I know about the hotel's location?
The hotel's location is appreciated for its proximity to public transportation, making it easy to access different parts of the city. However, some guests have mentioned disruptions and noise in the area.
What can I expect from the hotel's customer service?
Guests have reported mixed experiences with customer service, with some mentioning kind chambermaids and supportive staff, while others have expressed dissatisfaction with rude and unresponsive service, especially during late hours.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests found the rooms to be old and not as clean as expected. It may be worth requesting specific details about the room and its cleanliness before booking.
Check for Nearby Attractions
The hotel is located close to a variety of attractions, including Skinnarviksparken, Maria Square, and SoFo. Take advantage of the convenient location to explore these places.
Be Mindful of Noise
Several guests mentioned noise issues, including traffic noise and noise from neighboring rooms. Light sleepers may want to consider this before booking.
Verify Room Amenities
Some guests reported issues with amenities such as the TV, refrigerator, and internet. It may be helpful to confirm the functionality of these amenities before arrival.
Plan for Breakfast
While breakfast is included, some guests were disappointed with the quality and cleanliness of the breakfast area. Consider alternative breakfast options if this is a concern.
Confirm Check-in and Check-out Details
Guests experienced confusion and inconvenience regarding check-in and check-out procedures. It's advisable to clarify these details with the hotel in advance.
Inquire About Heating
A guest experienced a broken heater, leading to a cold and uncomfortable night. It's essential to ensure that heating facilities are in working condition, especially during colder seasons.
Address Hygiene Concerns
Multiple guests mentioned cleanliness issues, including dirty rooms, linens, and kitchen areas. It's important to communicate any hygiene concerns with the hotel staff promptly.
Explore Transportation Options
The hotel's proximity to the metro and train stations was praised by guests. Take advantage of these convenient transportation options for easy access to different parts of the city.
Manage Expectations
While the hotel offers spacious rooms and a good location, it's important to be aware of potential maintenance and management issues reported by some guests.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Distance to city center | 2.4 mi |
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Nearest Airport | Stockholm Arlanda |
Distance to airport | 24.6 mi |