Accessibility and suitability
Basics
Services and conveniences
Bathroom
Dining
General
Media and entertainment
Bedroom
Laundry
Parking and transportation
Workspace
Health and safety
Family friendly
Outdoor
Things to do
Spa
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers an excellent breakfast with a rich choice of high-quality food, including local and regional products. There is something for all tastes, and it is highly recommended.
Are there any specific amenities for guests with accessibility needs?
The hotel provides increased accessibility, including wheelchair-accessible facilities, adapted baths, and rooms with lowered sinks and grab rails. It also has multi-lingual staff to assist guests with diverse needs.
What are the hotel's unique features?
The hotel is located in a historical, beautiful building near the center, making it one of the best places to visit during the Christmas holidays. It offers spacious rooms, valet parking, and a cozy atmosphere in a modernized facility.
How is the hotel's cleanliness and customer service?
The hotel maintains a very clean environment with a true commitment to customer service among almost all staff, providing a genuine 5-star feel. The staff is friendly, helpful, and speaks multiple languages.
What are the best times to visit the hotel?
The high season is in December, making it an ideal time to experience the Christmas markets and festive atmosphere. However, it's important to note that the hotel's air conditioning may be turned off during shoulder seasons like October, which can affect room temperature.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Central Location
Guests appreciated the hotel's central location, making it easy to walk to major attractions, restaurants, and Christmas markets. It's also close to transportation, providing convenience for exploring the city.
Consider Room Selection Carefully
Some guests noted that room allocation may not always match the booked room type. It's advisable to confirm the room details upon check-in to ensure it aligns with the booking.
Be Mindful of Room Features
Guests highlighted that some rooms may have low ceilings, particularly in the mansard rooms. For taller individuals, it's recommended to inquire about ceiling height when booking to ensure a comfortable stay.
Check for Seasonal Offerings
The hotel is particularly popular during the Christmas season due to its proximity to the Christmas markets. Planning a visit during this time can provide a festive and lively experience.
Take Note of Parking Challenges
Several guests mentioned challenges with parking, including limited availability and difficulty accessing the hotel by car. It's advisable to inquire about parking arrangements and access in advance.
Enjoy the Historical Charm
Many guests appreciated the hotel's historical significance and its beautifully preserved old building. Take time to explore and appreciate the unique character of the property.
Consider Accessibility Needs
The hotel offers increased accessibility with features such as wheelchair-accessible units, adapted bathrooms, and elevator access. Guests with specific accessibility requirements can inquire about suitable accommodations.
Appreciate the Courtyard
The hotel features a lovely inner courtyard, providing a peaceful and charming space for relaxation. Guests can take advantage of this tranquil setting, especially during warmer months.
Seek Recommendations from Staff
The hotel staff received praise for their friendliness and helpfulness. Don't hesitate to ask for restaurant recommendations, transportation assistance, or any other local tips to enhance your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
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High season | December |
Average price (weeknight) | $285 |
Average price (weekend night) | $237 |