Strassen Hotels

Location was good The beverages at breakfast (the coffee is disgusting) and the room is bad isolated- The price is too high for what they offer

The building is so noisy and badly sound-proofed we could keep an all night tally of who was coming or going out of their room, or taking a shower. Surely staff - receptionist and person overseeing breakfast. Waiter in restaurant at dinner seemed to know everything far better than clients and was always right. I heard him get into an argument with 2 neighbouring customers. Despite my wife and I ordering food and a bottle of wine, when it came to give us each a glass of tap water, this proved impossible, only bottled water would be sold.

Clean done the job The restaurant was v expensive

excellent (small) pool & gym facilities for hotel, free parking, quiet, fantastic breakfast, decent room size, decoration, light, curtains, 2 comfy armchairs, table, desk extremely soft bed (never seen a softer bed in any hotel), no wall sockets for laptop at desk or telephone charger next to the bed (only one at the window or you have to pull furniture from the wall to reach one near the desk... very inconvenient). A noisy buzzing kind of speaker (alarm speaker system?) on the side of the bed - quite disturbing at night. No ventilation at all in bathroom/toilet area (there's a vent but no airflow at all). No Toilet brush. Extremely expensive internet (10 euro 1hr, 17 euro 24hr) and troublesome to have to buy a password at reception each time you want to use it (unless you buy multiple days or week package on day 1). No complementary still water bottle, water in minibar and placed on table 6+ euro

Good breakfast. Old fashioned hotel built in 1985 (looks like in scary movies). Awful shower. Internet is for money only, it is nonsense nowadays. Not a 5* hotel, it is rather very average 4*.

Although it is out of town, there is a shuttle. The hotel is perhaps a bit tired and in need of an update, but the value is nevertheless superb for the price. The breakfast, included, is first rate.

We were given a suite, which was a nice surprise. Very nice breakfast, when it is included in the price. Our bathroom was dirty and we had to call to have it cleaned upon check in. Although it was a treat to be given a suite, the room was in great need of an overhaul.

The car park was extensive and free. The hotel was in the middle of refurbishment which hadn't been mentioned when we booked.

I have found the services I expected. This Hotel is pleasant

All of your staff were pleasant, polite and very helpful. There was also plenty of free car parking. Only ten minutes from the city centre by car. You have a bus service just outside the hotel. Dining room and waiting staff are excellent. The food was adequately cooked but a little slow arriving. Your hotel is generally very good although parts of the interior were showing their age

the indoor swimming pool was not convenient for small kids

Quiet Mid-renovation. First room given smelled. Poor in room facilities, poor service in restaurant. Defintately not a 4 star hotel.

The facilities (room, swimming pool, bar, breakfast) were good, and the staff were pleasant. The hotel has a spacious reception area, and is in an accessible location. The facilities provided good value for money. Hard mattresses and only one pillow per person, resulting in an uncomfortable night's sleep. An over-crowded breakfast room, meaning that we had to eat breakfast in the (rather noisy from the TV) bar. No spare towels by the pool.

excellent view over the city parking place very expensive, even if there was no lack of space (more expensive than in Venice (IT)!)

Very modern hotel, good furniture; good breakfast. Sightseeing bus stops in front of hotel. Expensive public parking; rather long walk to down town area.

convenience & comfort

Relatively new Awful standards, cheap fixtures, cutting corners on everything from in room coffee to linens, more like a budget hotel

The location and the atmosphere of the hotel. We needed to ask the staff questions on matters that they should have just informed us. Also, we booked a executive room with access to the lounge which never opened. After searching for an answer to our question, the staff told us to go upstairs to the bar area and they would do something for us. Overall, we were very disappointed in the customer service and the hotel not fulfilling what they had offered.

Nothing really. A hotel without a soul. If you are tired of live and looking for the most boring hotel, this would be the place to stay for your holiday.

Friendly staff and good beds, spacious rooms with a sofa to relax There was no aircon and the rooms where very warm, considering there's construction ongoing you won't open your window as you'll wake-up at 7AM from the drilling noise.

Parking

Nice rooms, close to the concert hall (Coque) where we went later. Restaurant with good dishes and reasonable price. Staff was not really friendly.

Confortable room Adsl web connection in the room only available through wifi, please provide cable connection as well (in case something goes wrong with the wifi in one's computer as was my case) Lack of exercise facilities

Comfortable bed and room. Close to the Philharmonie which was reason for stay Room was too hot and the airconditioning for whole hotel had been switched to warm ready for winter. Staff informed me that the airconditioning could not be controlled in individual rooms. Too noisy to leave windows open as construction site surrounding hotel.

the bed was the best was very confortable paying of internet