Basics
Services and conveniences
Bathroom
Dining
Media and entertainment
Accessibility and suitability
General
Laundry
Family friendly
Bedroom
Workspace
Health and safety
Parking and transportation
Things to do
Fitness
Pool
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a complimentary continental breakfast with a wide variety of options, although some guests have mentioned a desire for more fruit choices.
Are there any concerns about the cleanliness of the hotel?
While some guests have reported issues with dirty linen and a musty smell, others have praised the hotel for being very clean and new.
What are the highlights of the hotel's staff and customer service?
Guests have consistently praised the staff for being friendly, helpful, and welcoming, despite some isolated concerns about customer service.
How are the beds at the hotel?
Guests have described the beds as comfortable and the rooms as clean and spacious, although a few have mentioned concerns about stained blankets and pillows.
Is the hotel's indoor pool a popular amenity?
The indoor pool is a highlight for many guests, although there have been some complaints about the pool being too cold and concerns about cleanliness.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in February, which is the low season, to enjoy a quieter experience.
Explore Nearby Attractions
The hotel is conveniently located near attractions such as Spar Aquatic Center, Brimstone Museum Complex, Frasch Park Golf Course, and McMurray Ball Park, providing ample opportunities for leisure activities.
Check Room Amenities
Some guests reported issues with room amenities such as the refrigerator needing defrosting and slow-draining sinks. It's advisable to check the functionality of these amenities upon arrival.
Request for Room Maintenance
If you encounter any issues with room cleanliness or maintenance, promptly inform the staff for resolution, as some guests reported encountering stained sheets and rusty bathtub fixtures.
Verify Pool Conditions
Before booking for the indoor pool, it's advisable to check with the hotel regarding the pool temperature, as some guests found the pool to be uncomfortably cold during their stay.
Consider Bringing Your Own Toiletries
A few guests mentioned issues with the availability and quality of toiletries, so it might be helpful to bring your own to ensure a comfortable stay.
Inquire About Breakfast Options
While some guests enjoyed the breakfast, others found the options limited. It's recommended to inquire about the breakfast variety to manage expectations accordingly.
Check for Room Updates
Some guests noted the need for room updates and maintenance, so it's advisable to inquire about the latest room renovations and updates before making a reservation.
Confirm Incidental Charges
Guests reported issues with incidental charges, so it's advisable to confirm the hotel's policy and ensure clarity on any additional charges during your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | May |
Average price (weeknight) | $116 |
Average price (weekend night) | $144 |
Value for money | 6.7 |
|---|---|
Distance to city center | 1.6 mi |
Nearest Airport | Lake Charles |
Distance to airport | 11.0 mi |