Good to know
|Distance to city center||0.1 mi|
Time of year
Show reviews that mention
Maybe there could have been stuff for 12 year old boys like football games
Good bed room, the food options were really good and good location next to supermarket and drinking areas
Some staff were rude, not helpful, the all inclusive drinks were terrible
The pool is amazing, the water slides were the jewel for the kids.
The staff are not very welcoming, every question got answered with a semi angry face.
Location and pool complex
The service of the staff - poor. I brought up the problems in front of them and they just reacted like they didn't care. Only after several times did they let me talk to a manager who was difficult to talk to and that didn't help either. We did not fix the problems in the room and there were many. Bad smell of sewage from one of the toilets. After the shower water did not drop in the sewer. The air conditioner in the rooms wasn't strong enough. When I checked myself I saw that the filter had not been cleaned for a good few years, the dust layer that was there was huge. In addition, there is no kettle in the room and for ironing and safe have to pay, simply delusional. I booked 4 rooms and all the problems were repeated in all rooms.
the hotel location is very good, close to the beach but not too close to the "big noise" and since we were with our kids its was perfect. the food was very good and tasty, it have few bars that opened until very late our and the dinning room that open 3 times a day in parallel to the snake bar that open until evening. the rooms are standard (and its good) and clean. the staff in the reception are not very nice and while the promise you almost everything you dont get anything.
the reception team were not nice and their service and attitude weren't good.
This family-friendly Sunny Beach hotel is steps from Casino Hrizantema and Sunny Beach. Action Aquapark and Aqua Paradise are also within 3 mi (5 km).
based on 576 reviews
Things to Know
- Friendly service
- Clean hotel facilities
- Pleasant hotel grounds
- Nice kids facilities
Policies vary by room type and provider.
Reviews about Hotel Laguna Park
Most Popular Landmarks
- Amusement Park Sunny Beach 0.3 mi
- Sunny Beach 0.6 mi
- Action Aquapark 0.8 mi
- Irakli beach 10 mi
- Lake Atanasovsko 14.3 mi
- Calimera Beach 14.8 mi