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The Sur Plaza is a nice hotel, certainly the best in the region. The rooms are comfortable. The restaurant has a large choice.
The rooms provide enough comfort to get a good nights rest. The rooms are reasonably clean. The hotel is not very well maintained and this gives the hotel a slightly sad atmosphere. It is a good place to stay over night in Sur, on your way to Ras al Jinz, Muscas or Nizwa, but I wouldn't recommend staying a few extra days for leisure.
We were pleasantly surprised with the hotel. Mini bar with beer (Heineken is not really beer, I know...) and a ground level bar with a wider choice of drinks.
It was a comfortable stay for my family and me staff were courteous and helpful. Excellent departure point to visit the turtle beaches and visit Sur. not tea or coffee making facilities in the rooms
Good location, along the road (Muscat) Bidbid-Sur. Very quiet hotel and friendly hotel staff. At 40km from Raz al Jinz (seaturtles watch). Not far from the city center also.
Hotel was easy to find, well signposted. They allowed internet free of charge. Food was fine and it was lovely to have a pool. Well positioned a lack of city centre or beach location was not important in Sur. Everything was as expected. It was a very busy time. We felt lucky to have a booking
There were no distractions or problems, the location is OK, the in house restaurants are good although not exciting.
There wasn't much choice on the lunch time buffet. It was all Indian food and too spicey for the children to eat. It was also a little over priced.
Hotel very quiet and room service very good. It's far from the sea side though. At reception desk they seemed a bit disorganised and it takes a long time to check out.