Guest reviews
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Couples
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Solo
Overall Rating
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9.3 "Terrific location."9.9 "99%
liked the proximity to shopping ." 10.0 "100%appreciated the closeness to the beach ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.5 "Easily accessible by car , said 95%." 10.0 "Near to public transport , according to 100%." 9.9 "City centre within easy reach , said 99%." 9.8 "98%liked the proximity to sightseeing ." 10.0 "100% thought it waseasy to get to the train station ." -
7.9 "Good service."8.7 "87% found the
staff to be very friendly ." 7.5 "75% thought theservice was very professional ." 7.8 "78% said theconcierge service was amazing ." 7.0 "70% werehappy with the room service ." 10.0 "100% said therecreation staff was great ." 8.3 "83% said thetour guides were very nice ." 10.0 "100% werehappy with the shuttle service ." 8.0 "80% wereimpressed by the laundry service ." -
7.7 "High value."7.7 "77% thought it was a
great value ." -
7.3 "Good breakfast."
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5.9 "Rooms are ok."5.8 "Only 58% said
rooms were clean enough ." 5.5 "Beds were acceptable for 55%." 6.8 "Only 68% saidrooms were big enough ." 6.6 "Only 66% found thebalcony ok ." -
5.2 "Average comfort."5.5 "
Beds were acceptable for 55%." 6.8 "Only 68% saidrooms were big enough ." -
4.8 "Bad amenities."4.7 "53% thought the
building wasn't nice ." 1.3 "87%complained about the elevator ." 1.2 "88% thought thefacilities needed updating ." 4.2 "58%didn't like the architecture ." -
3.8 "Internet is poor."1.7 "83% said the
wifi quality was bad ." -
3.7 "Vibe wasn't good."1.7 "83%
criticized the unstylish hotel ."
Overall Rating
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9.2 "Terrific location."9.9 "99%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.6 "Easily accessible by car , said 96%." 10.0 "Near to public transport , according to 100%." 9.6 "96%liked the proximity to sightseeing ." 9.9 "City centre within easy reach , said 99%." -
7.9 "Good service."9.0 "90% found the
staff to be very friendly ." 7.7 "77% thought theservice was very professional ." 7.4 "74% said theconcierge service was amazing ." 8.5 "85% said thetour guides were very nice ." -
7.7 "High value."7.8 "78% thought it was a
great value ." -
6.9 "Breakfast is mediocre."
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6.6 "Rooms are ok."5.9 "
Beds were acceptable for 59%." 6.3 "Only 63% saidrooms were clean enough ." 7.0 "70%enjoyed the balcony ." -
4.8 "Bad amenities."4.8 "52% thought the
building wasn't nice ." 1.1 "89%complained about the elevator ." 1.3 "87% thought thefacilities needed updating ." 4.6 "For 54%, thelobby entrance was sub-standard ." -
4.2 "Vibe wasn't good."1.8 "82%
criticized the unstylish hotel ." 4.6 "For 54%, thelobby entrance was sub-standard ." -
3.8 "Internet is poor."1.6 "84% said the
wifi quality was bad ."
Overall Rating
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9.6 "Terrific location."9.9 "99%
liked the proximity to shopping ." 10.0 "100%appreciated the closeness to the beach ." 9.7 "Easily accessible by car , said 97%." 10.0 "Near to public transport , according to 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.9 "City centre within easy reach , said 99%." 10.0 "100% thought it waseasy to get to the train station ." -
7.6 "Good service."8.6 "86% found the
staff to be very friendly ." 7.4 "74% thought theservice was very professional ." 7.0 "70% werehappy with the room service ." -
7.4 "High value."7.5 "75% thought it was a
great value ." 7.0 "70% werehappy with the price of the breakfast ." -
7.1 "Good breakfast."7.0 "70% were
happy with the price of the breakfast ." -
5.4 "Rooms are ok."5.6 "
Beds were acceptable for 56%." 6.2 "Only 62% saidrooms were big enough ." 5.2 "Only 52% saidrooms were clean enough ." 6.6 "Only 66% found thebalcony ok ." -
5.0 "Average comfort."5.6 "
Beds were acceptable for 56%." 6.2 "Only 62% saidrooms were big enough ." -
4.7 "Bad amenities."4.7 "53% thought the
building wasn't nice ." 1.2 "88%complained about the elevator ." 1.0 "90% thought thefacilities needed updating ." 3.9 "61%didn't like the architecture ." -
3.8 "Internet is poor."1.7 "83% said the
wifi quality was bad ." -
3.5 "Vibe wasn't good."1.2 "88%
criticized the unstylish hotel ."
Overall Rating
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9.2 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." 9.9 "99%liked the proximity to shopping ." -
7.6 "High value."
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7.4 "Good service."8.9 "89% found the
staff to be very friendly ." -
6.6 "Breakfast is mediocre."
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5.5 "Rooms are ok."6.3 "Only 63% said
rooms were clean enough ." 5.7 "Beds were acceptable for 57%." -
5.2 "Average comfort."5.7 "
Beds were acceptable for 57%." -
4.5 "Bad amenities."4.4 "56% thought the
building wasn't nice ." -
3.7 "Internet is poor."1.7 "83% said the
wifi quality was bad ." -
3.4 "Vibe wasn't good."1.4 "86%
criticized the unstylish hotel ."
Overall Rating
-
9.3 "Terrific location."9.9 "99%
liked the proximity to shopping ." 10.0 "100%appreciated the closeness to the beach ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Near to public transport , according to 100%." -
7.5 "High value."7.8 "78% thought it was a
great value ." -
7.2 "Good bar."
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7.2 "Good service."8.1 "81% found the
staff to be very friendly ." 7.4 "74% thought theservice was very professional ." -
7.0 "Nice rooms."5.8 "
Beds were acceptable for 58%." 6.9 "Only 69% found thebalcony ok ." -
6.9 "Breakfast is mediocre."
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4.8 "Bad amenities."4.8 "52% thought the
building wasn't nice ." 1.3 "87%complained about the elevator ." 1.2 "88% thought thefacilities needed updating ." -
4.0 "Internet is poor."1.4 "86% said the
wifi quality was bad ." -
3.9 "Vibe wasn't good."1.7 "83%
criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Convenience to everything I don't like when the manger came to my room 2 nights and asking me is everything ok I ask him why you keep coming and asking that
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6.0review from
Could not connect to wifi.
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6.5review from
The hotel was close to downtown and the beach. Rooms were a decent size and fairly comfortable. Nice blinds blocked out the sun. The room wasn't the cleanest. I was on the 20th floor and music from the nightclub below was still pretty loud.
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5.4review from
Great location. Only 1 block from the beach and 1 block from main shopping street. The bathrooms we're grosse. This hotel is 3 star.
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8.0review from
the rooms are nice and big. the staff are friendly
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5.7review from
Location was eecellent .. very close to beach, shopping, etc .. in centre of Surfer's room was dated and in need of refurb. clean but not fantastic
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7.7review from
My room was on floor 34, and i had a grate ocean view.Hotel was located beside cavil avenue, a good shopping center. Hotel furniture is old, but its fine.
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6.3review from
proximaty to the beach and the main avenue of surfers paradise the seafood tower which they promote was very poor and nothing like advertised
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7.3review from
the position of the hotel and the people working there were very friendly room smelt when you walked in. funny odour in the rooms
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5.4review from
Close proximity to beach and Cavill Avenue. The lifts are useless - long waits (up to 10 MINUTES) for a lift to stop on our floor. Had to resort to walking down the fire exit more than once.
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5.6review from
Spacious Room; Sea facing though not direct beach facing; Comfortable king sized bed Parking was a bit pricey and no dedicated lots for hotel guests; Lack of seafood buffet dinner
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6.8review from
it was located in a very convenient location, even with a car. The main Cavill Avenue was just located right outside the doorstep, shopping, eating and bars were just around the corner. very impressive. Parking was also a breeze and they had a weekly rate of only A$30. Two main lifts broke down the arvo we were there, and waiting for the lift during peak hours (morning and evenings) were a bit agonising, especially if one's hungry.
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4.8review from
near from the beach, in the midle of the shoping area
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8.0review from
spa, concierge service was very good, staff friendliness and helpfulness, housekeeping service, the plastic cards were always not working - had to go down many times to correct them
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10.0review from
Convenience to everything I don't like when the manger came to my room 2 nights and asking me is everything ok I ask him why you keep coming and asking that
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8.0review from
the rooms are nice and big. the staff are friendly
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8.0review from
spa, concierge service was very good, staff friendliness and helpfulness, housekeeping service, the plastic cards were always not working - had to go down many times to correct them
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7.7review from
My room was on floor 34, and i had a grate ocean view.Hotel was located beside cavil avenue, a good shopping center. Hotel furniture is old, but its fine.
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7.3review from
the position of the hotel and the people working there were very friendly room smelt when you walked in. funny odour in the rooms
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6.8review from
it was located in a very convenient location, even with a car. The main Cavill Avenue was just located right outside the doorstep, shopping, eating and bars were just around the corner. very impressive. Parking was also a breeze and they had a weekly rate of only A$30. Two main lifts broke down the arvo we were there, and waiting for the lift during peak hours (morning and evenings) were a bit agonising, especially if one's hungry.
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6.0review from
Could not connect to wifi.
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6.5review from
The hotel was close to downtown and the beach. Rooms were a decent size and fairly comfortable. Nice blinds blocked out the sun. The room wasn't the cleanest. I was on the 20th floor and music from the nightclub below was still pretty loud.
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5.4review from
Great location. Only 1 block from the beach and 1 block from main shopping street. The bathrooms we're grosse. This hotel is 3 star.
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5.7review from
Location was eecellent .. very close to beach, shopping, etc .. in centre of Surfer's room was dated and in need of refurb. clean but not fantastic
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6.3review from
proximaty to the beach and the main avenue of surfers paradise the seafood tower which they promote was very poor and nothing like advertised
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5.4review from
Close proximity to beach and Cavill Avenue. The lifts are useless - long waits (up to 10 MINUTES) for a lift to stop on our floor. Had to resort to walking down the fire exit more than once.
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5.6review from
Spacious Room; Sea facing though not direct beach facing; Comfortable king sized bed Parking was a bit pricey and no dedicated lots for hotel guests; Lack of seafood buffet dinner
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4.8review from
near from the beach, in the midle of the shoping area
