Pros (+) Lovely breakfast. Even gallons n chocs in room as was birthday treat.
4 stars
Novotel Surfers Paradise
3105 Surfers Paradise Boulevard, Surfers Paradise, QLD 4217, Australia
Surfers Paradise, Australia
See location+61 755 793 499Photos of Novotel Surfers Paradise
Overview
This hotel is situated in Surfers Paradise, only a few minutes from Chevron Renaissance, Circle on Cavill and Q1 Building. It also provides an outdoor pool, a Jacuzzi and outdoor tennis courts.
There are a variety of facilities on offer to guests of Novotel Surfers Paradise, including an express check-in and check-out feature, a coffee bar and a ballroom. Staff are available 24/7 and can assist with booking tours and tickets.
Novotel Surfers Paradise provides rooms equipped with a hair dryer.
In-house dining options include Hanlan's, which is an ideal place to enjoy a meal. Those looking to relax with a drink can do so in the on-site bar. A selection of cafés and restaurants are also found in close proximity to the property.
The hotel is conveniently located for sightseeing in Gold Coast, with Soul Building and Surfer's Paradise Beach just a stone's throw away. It is within a two-minute walk from Cavill Avenue.
Latest deals for Novotel Surfers Paradise
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Novotel Surfers Paradise
- Outdoor pool
- Beachfront
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
General
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Mountain view
- Pool view
- Storage available
- Beachfront
- River view
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Walk-in shower
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Private pool
- Rooftop pool
- Pool bar
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchenette
- Dishwasher
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Snack bar
- Breakfast in the room
- Vending machine (drinks)
- Vending machine (snacks)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
- Washing machine
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Grill
- Balcony
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Radio
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Parking and transportation
- Parking
Things to do
- Beach access
Reviews of Novotel Surfers Paradise
7.6
Good
4215 verified ratings
Wonderful
1808
Very good
815
Good
669
Okay
308
Fair
258
Mediocre
139
Poor
218
Summary of reviews
Guests say
Guests praised the hotel's great location, being close to the beach and main attractions. The service received positive remarks, especially regarding staff responsiveness. However, there were notable complaints about cleanliness in the bathrooms and common areas, and some issues with maintenance, such as air conditioning and elevator malfunctions.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.4 out of 10
2510 reviews
8.6 out of 10
947 reviews
7.6 out of 10
15 reviews
8.1 out of 10
1 review
8.4 out of 10
8 reviews
All reviews
Pros (+) Whilst initially we were given a room that hadn’t been made up (housekeeping made a mistake and confirmed the room had been cleaned when in fact it had) however the lovely girl at reception quickly rectified the situation and also gave us a free upgrade. Our room faced the beach and was an absolute stunning view.
Cons (-) This is not something that worries us but it should be known that the nightclub music can be heard till all hours in the morning (even on the 24th floor where we were.
Pros (+) The staff at concierge and reception desks - really helpful.
Cons (-) Finding hairs in my bathtub when I walked in..
Pros (+) Convenience to everything
Cons (-) I don't like when the manger came to my room 2 nights and asking me is everything ok I ask him why you keep coming and asking that
Cons (-) Could not connect to wifi.
Pros (+) Really good position, doorstep from Hard Rock Cafe and central road, few minutes walk from the beach
Cons (-) Wi-fi is not included, you have to pay for it The aircon wasn't working and they fixed it the 3rd day we were there
Pros (+) We really enjoyed staying at this hotel. Location, rooms, facilities and staff were great .
Cons (-) Honestly there is nothing I can complain about that.
Pros (+) The hotel was close to downtown and the beach. Rooms were a decent size and fairly comfortable. Nice blinds blocked out the sun.
Cons (-) The room wasn't the cleanest. I was on the 20th floor and music from the nightclub below was still pretty loud.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
Novotel Surfers Paradise offers an outdoor pool, a Jacuzzi, outdoor tennis courts, and in-house dining options at Hanlan's. The hotel is conveniently located for sightseeing in Gold Coast, with easy access to Surfer's Paradise Beach and nearby attractions.
What practical information should I know about parking availability?
Parking is available at Novotel Surfers Paradise, but some guests have mentioned that there is a charge for parking.
What can I expect in terms of food quality at the hotel?
The hotel offers in-house dining options at Hanlan's, and guests have praised the continental breakfast. However, some guests have mentioned that the buffet breakfast could have more variety.
What should I expect in terms of cleanliness and customer service?
Guests have highlighted the comfortable beds, clean rooms, and friendly staff at Novotel Surfers Paradise. However, some guests have mentioned issues with room cleanliness and slow service during peak times.
When is the best time to visit the hotel?
The high season at Novotel Surfers Paradise is in December, while the low season is in June. It's important to consider the hotel's popularity during these times when planning a visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the great views from the rooms, especially those facing the ocean or the city. Consider choosing a room with a view for a more enjoyable stay.
Consider Parking Alternatives
Some guests found the parking fees to be a downside. Explore nearby parking options or inquire about any available discounts to save on parking costs.
Check Room Cleanliness
While many guests praised the cleanliness, some mentioned issues with room cleanliness. It's advisable to check the room upon arrival and report any concerns to the staff promptly.
Explore Nearby Attractions
The hotel's central location near Cavill Avenue and Surfers Paradise Beach makes it convenient for exploring the area. Take advantage of the proximity to various attractions and dining options.
Inquire About Room Upgrades
Guests appreciated the spacious and comfortable rooms. Consider inquiring about potential room upgrades for an enhanced experience, especially if traveling with family or for a special occasion.
Be Mindful of Noise Levels
Some guests noted noise-related issues. If sensitive to noise, consider requesting a room in a quieter area of the hotel or bringing earplugs for a more peaceful stay.
Utilize On-Site Facilities
Guests enjoyed the hotel's facilities such as the pool, spa, and fitness center. Make time to enjoy these amenities during your stay for relaxation and recreation.
Consider Special Requests
Some guests received complimentary items and special arrangements for occasions like birthdays. If celebrating a special event, consider informing the hotel in advance to enhance the experience.
Check for Seasonal Offers
The hotel experiences high and low seasons in June and December. Consider checking for seasonal offers or promotions to make the most of your stay.
Engage with the Staff
Many guests appreciated the friendly and helpful staff. Don't hesitate to engage with the staff for recommendations, assistance, or to address any concerns during your stay.
Location
3105 Surfers Paradise Boulevard, Surfers Paradise, QLD 4217
What's nearby
- Cavill Avenue141 yd
- Paradise Centre147 yd
- RaceCentre264 yd
- Ripley's Believe It or Not!268 yd
- Circle on Cavill269 yd
- Sin City307 yd
- Surfers Paradise Beach323 yd
- Mantra Towers of Chevron389 yd
- Spirit of Australia Gallery394 yd
- SkyPoint Observation Deck396 yd
- Infinity Gold Coast402 yd
- Q1 Building409 yd
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Novotel Surfers Paradise
Low season | March |
|---|---|
High season | July |
Average price (weeknight) | $118 |
Average price (weekend night) | $258 |
When to book a room at Novotel Surfers Paradise
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Surfers ParadiseGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Coolangatta Gold Coast |
Distance to airport | 12.1 mi |
Everything you need to know for your stay in Surfers Paradise
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