Cons (-) If you don’t want anything super fancy, this is the place to stay. It’s quiet and clean and fit our needs nicely.
2 stars
Garner Hotel Phoenix - Surprise
Photos of Garner Hotel Phoenix - Surprise
Overview
This pet-friendly hotel is situated in Surprise and offers a Jacuzzi and an indoor pool. It also provides a 24-hour reception, laundry facilities and an express check-in and check-out feature.
There are a variety of facilities available to guests of Days Inn & Suites by Wyndham Surprise, including porters, a safe and meeting facilities. In addition, the multilingual staff are on hand to offer local information.
The hotel's rooms are comfortable and offer a kitchenette that is equipped with a microwave. Hot drinks can be made with the provided tea and coffee supplies.
For those wishing to dine out during their stay at Days Inn & Suites by Wyndham Surprise, there are a variety of eateries located nearby. Guests can also discover Westgate City Center.
Latest deals for Garner Hotel Phoenix - Surprise
Amenities at Garner Hotel Phoenix - Surprise
- Outdoor pool
- Indoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Adapted bath
- Designated smoking area
Services and conveniences
- Business center
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- 24hr front desk
Kitchen
- Refrigerator
- Coffee machine
- Microwave
- Kitchenette
Pool and spa
- Hot tub
- Indoor pool
- Outdoor pool
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Free parking
- Private parking
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Cable or satellite TV
Workspace
- Desk
Things to do
- Golf
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Garner Hotel Phoenix - Surprise
7.0
Good
875 verified ratings
Wonderful
268
Very good
107
Good
115
Okay
69
Fair
101
Mediocre
50
Poor
165
Summary of reviews
Guests say
Guests appreciated the hotel's location and friendly staff, highlighting the value for price and room size. However, there were significant complaints regarding cleanliness, outdated facilities, and noise disturbances, which detracted from the overall experience.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.1 out of 10
8 reviews
7.8 out of 10
1 review
6.7 out of 10
6 reviews
All reviews
Cons (-) There was nothing to dislike all was perfect
Pros (+) The night manager was helpful.
Cons (-) The first room we were given turned out to have someone in it. The second on had been used by someone before we got there. The third was big but smelled like smoke and was musty. The tub still had water in it. The TV had to be reprogrammed every time it was turned on and the volume would come on at max. We have stayed at this hotel before but it is going down hill. We won't be staying there again.
Read more
Pros (+) Designated smoking area, friendly and accommodating staff, clean room
Cons (-) Bed was firm, breakfast was small
Cons (-) There was no jacuzzi as advertised and the lobby was filthy!
Pros (+) The front desk and maintenance people were very responsive.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a Jacuzzi, an indoor pool, and a kitchenette equipped with a microwave in the rooms.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
How is the food quality at the hotel?
Guests can enjoy a complimentary breakfast with healthy fruit and yogurt bagged breakfast.
How is the cleanliness of the hotel?
The hotel provides clean rooms and the staff is attentive and prompt, ensuring a pleasant and quiet stay.
What can guests expect from the customer service at the hotel?
The staff is friendly, helpful, and accommodating, ensuring a pleasant and comfortable stay for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Higher Floors
Guests recommend choosing a room on higher floors for better views, especially during events like New Year's Eve fireworks.
Consider Bringing Earplugs
Some guests reported noise issues, so bringing earplugs might be helpful for light sleepers.
Check Room Amenities
Ensure that the room is equipped with functioning amenities, such as TV, shower, and bathroom essentials, as some guests reported issues with these.
Verify Room Cleanliness
Before settling in, double-check the room for cleanliness, especially in terms of the bathroom and overall tidiness, as a few guests mentioned encountering cleanliness issues.
Inquire About Breakfast Options
If a sit-down breakfast is important to you, it's advisable to inquire about the breakfast options available, as some guests were disappointed with the grab-and-go breakfast.
Request a Higher Quality Breakfast
Guests dissatisfied with the breakfast suggest requesting an improved breakfast option or considering nearby alternatives.
Consider Room Location
Some guests recommend requesting a room away from noisy areas to ensure a peaceful stay.
Confirm Functionality of Room Facilities
Ensure that all room facilities, such as the TV and air conditioning, are in good working condition, as a few guests reported issues with these amenities.
Be Mindful of Pet Fees
If traveling with pets, it's advisable to clarify the pet fees in advance to avoid any surprises during check-in.
Appreciate the Staff
Several guests praised the friendly and helpful staff, so taking the time to acknowledge their efforts could enhance the overall experience.
Location
12477 West Bell Road, Surprise, AZ 85374
What's nearby
- Centennial Friendship Park0.3 mi
- Downtown Surprise0.4 mi
- Coyote Lakes Golf Club1.5 mi
- Sun Village Golf Course2.4 mi
- Surprise Aquatic Center2.8 mi
- Surprise Stadium2.9 mi
- Granite Falls Golf Course4.3 mi
- Ridgeline Church8.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Garner Hotel Phoenix - Surprise
Low season | August |
|---|---|
High season | February |
Average price (weeknight) | $122 |
Average price (weekend night) | $136 |
When to book a room at Garner Hotel Phoenix - Surprise
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Garner Hotel Phoenix - Surprise
FAQs when booking at Garner Hotel Phoenix - Surprise
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Value for money | 7.2 |
|---|---|
Distance to city center | 2.4 mi |
Nearest Airport | Phoenix Sky Harbor Intl |
Distance to airport | 23.6 mi |