Clarion Pointe Sylva near Cherokee Area

The complimentary breakfast includes coffee, hot chocolate or juice, waffles, gravy, biscuits, muffins, toast, and cereal. Some guests mentioned that the breakfast options improved during their stay.

Pets are allowed at the hotel, and charges may apply. This feature was appreciated by guests who found the hotel to be truly pet-friendly and clean.

Guests frequently mentioned that the hotel and rooms are clean and well-maintained. However, some guests reported specific instances of cleanliness issues, such as leftover food in the fridge and trash between the beds.

The hotel offers free parking, which was convenient for many guests. However, some guests mentioned that the location on a main highway limited outdoor walking options.

While some guests found the beds to be comfortable and the rooms spacious, others reported issues with uncomfortable beds, deteriorating mattresses, and cleanliness concerns with the bedding.

Some guests reported that rooms near the laundry room had unpleasant odors. To avoid this, consider requesting a room away from the laundry facilities.

A few guests mentioned that the provided toiletries were not fully stocked or of low quality. Bringing your own toiletries might ensure a more comfortable stay.

Some guests noted that certain rooms did not have all the listed amenities, such as a microwave or refrigerator. It's advisable to double-check the room amenities upon check-in and request any missing items.

Check-in time is at 4:00 PM, and some guests were unable to check in early even if the room was ready. Plan your arrival accordingly to avoid any inconvenience.

If traveling with pets, be aware that there is a pet fee, as some guests were surprised by this additional charge.

Despite the hotel being non-smoking, a few guests encountered smoke odors in their rooms. It's advisable to confirm with the staff that the room is smoke-free upon check-in.

Some guests found the breakfast options limited or not to their liking. Bringing your own breakfast items might be a good idea for a more satisfying meal.

While many guests praised the cleanliness of the rooms, a few others encountered cleanliness issues such as leftover food in the fridge or trash in the room. It's recommended to check the room upon arrival and report any issues to the staff.

Some guests found the shower bathtubs to be slippery and mentioned the absence of bath mats. It's advisable to be cautious or request a bath mat from the staff.

A few guests mentioned noise disturbances from neighboring rooms or loud guests in the hallways. Bringing earplugs might help ensure a peaceful night's sleep.