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My self my wife and daughter and the Lazars have been visiting Laguna now for 3 years. It ca be summed up by stating that 'The hospitality and service shown by management and staff are superior to any 5 star hotel in Hungary.' I have stayed at the Galliet so speak from experience. 1 criticism only, Mr Lazar has dificulty with stairs and dispite booking early and requesting a ground floor room only once has this request been granted.
the pictures on the website are misleading. the rooms look terrible, not cleaned properly; old ugly furniture; everything is cheap. We were cold and the blankets were too short (like for 1.40m persons). No paper at the toilet..and so on
Charming place if not for the traffic lights in front of it, big noise from the street & not working air condition.We got a very nice room in one of the towers of this little "castle"; Very close to the Balaton Lake ( 10 min walk), commercial center nearby Much noise because of the traffic lights in front of the hotel, no air condition
The shower has a courtin, which sticks to the body while bathing. The knowledge of foreign languages of the staff /German, English/ is very poor.
Sports equipment of hotel is good - covered 10m swimming pool, playing things for kids, small fit equipment, billiard, small sauna, supermarket 150m Bathroom equipment really old, no airconditioning (even mobile A/c at 4 Eur daily charge didn't help), in the evening hotel restaurant closed (probably due to few guests), staff helpful but almost speaking almost no English/German. But especially the location is terrible - right by the main street crossing with permanent noise
The hotel offers good value for the money and is 10 minutes away from the beach. The pictures of the hotel looked better on the website than it actually is. The beach close to the hotel is pretty small and poor. Although the breakfast was fair, it dit not offer a wide selection of food. Furniture, TV and fridge in the room were pretty old.
Friendliness of staff. Good cooking. Pool and garden. Tranquility Without a car the location is not ideal
The gentleness of hotel personal Nothing
The stay was okay. Very helpful and friendly staff. The guesthouse is located near the intersection, but at night it is quiet. In the vicinity of two hypermarkets and two pumping stations (it is good for shopping and do not disturb the residence). We are happy to accommodate you again.