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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Some guests recommended requesting a room with a balcony to enjoy the Tagaytay air and the views. However, some rooms may have issues with appliances and layout, so it's advisable to inquire about these aspects before booking.
The hotel is conveniently located, just a 10-minute drive from the heart of restaurants and activity spots in Tagaytay. It's close to attractions such as Picnic Grove, People's Park in the Sky, Summit Ridge Promenade, and Evercrest Golf Course.
The hotel offers free valet parking, but guests with larger vehicles may find the driveway narrow and challenging to navigate. Open parking may be available, but it can fill up quickly.
The breakfast is not a buffet, and some guests were disappointed with the options and pricing. Additionally, there were mixed reviews about the quality of the breakfast, so it may be worth exploring nearby dining options.
While many guests praised the accommodating and friendly staff, there were instances where guests felt unwelcome or encountered unhelpful attitudes. It's advisable to communicate any issues directly to the management for prompt resolution.
Several guests mentioned issues with cleanliness, such as dirty rooms, unkempt facilities, and old linens. It's recommended to check the room thoroughly upon arrival and report any cleanliness concerns to the staff.
The hotel provides amenities such as a spa, indoor pool, fitness center, and laundry facilities. However, some facilities, like the pool, may require staff assistance for access, and the gym was under renovation during some stays.
Some rooms are equipped with Netflix, and the hotel offers free Wi-Fi. However, guests reported issues with the Wi-Fi signal, so it's advisable to inquire about the strength of the connection when booking.
Guests experienced long wait times during check-in, and there were instances where the front desk was not readily available, leading to delays in getting rooms and addressing concerns.
While some guests found the hotel to be a good budget option with clean rooms and accommodating staff, others felt that the facilities were old and not up to date, impacting the overall value for the price paid.