Would you like to save as your currency permanently or for this visit only?
the room is very nice and well built for Malaysian standard in terms of service, there aren't any organisations at all. the staff are not attentive and slow, plenty of them but none seems to know what they are doing. when dining at the Sunset, one of the staff said they don't have a wine list, they just serve red or white if you want, but where are the wine come from? then she gave me a whole list of all you can have ! they really do attract whole bus load full of Chinese tourists... prefect for corporate events or people who don't really care about service...not even for a weekend get away, its a shame because they rooms are really nice, but should've known, there are more than 300 rooms! and there's only one tiny pool! being over looked by 600 people at breakfast time!
Your Kind staff, helpfulness, polite is exc excellent! Food, restaurant is less and no good choice for the food.
welcoming staff and nice view... no arabic food and no arabic tv channels and no ATM or shopping store at the hotel
The place was relaxing and I liked it that wifi and 3G was weak - so we could really put the phone down and enjoy quality time. The good was really poor. Hygiene a concern and the pool was overcrowded and looked dirty (murky). The Chinese restaurant sold mushy prawns, rotten mangoes in our pudding. Breakfast was dirty. Bowls were unclean with food still stuck on it.
The design and location of the villas is great. Rooms are clean as well. There's no guidebook in the room to introduce the hotel facilities, restaurants, room service number etc. We merely gotten a photocopied 1page phamplet showing the hotel map & restaurants. Restaurant service at the club house is poor and staff is not as attentive. For the buffet, there's lots of houseflies landing on and hovering around the food. Guests have to spend time swatting at the flies. Spa-wise, suggest body scrub to be included in the package. And to have some brochures on the spa facilities as well, we found out that there's steambath but was informed last minute that we will require swimsuit to use it. Some warning would be nice.
Excellent, happy, and hospitable staff; great buffet selections for dinner and breakfast; free bikes; great sunrise and sunset views around the site; nice gym and pool; quiet and peaceful at night; comfortable beds; balconies for every room; welcoming for singles, couples, and families as guests. Can be romantic or family oriented as well as a relaxing place for group events. The rooms are vey clean, but some linens like bed skirts and comforters are a bit stained from previous guests, which is especially possible to occur since all types of people, including families with smaller children, are frequent visitors. They are working to improve on cleaner auxiliary linens.
Rooms are very nicely decorated. Excellent view of the Ocean. Liked the free activities like windsurfing, cart sailing etc I did not managed to log in to the wifi even after getting the hotel staff to help me. The then gave me a LAN cable but still can't connect to the internet. Breakfast has limited choice. The egg station is inefficient and have to wait long for an omelet. The beach does not looked very clean
I like to look at the sun set is a very nice view. Besides, the swimming pool is very nice especially at night. Hope customers can swim at night. Prefer that the premium traveller palm villas come with bath tub as well as i think with this price without bath tub is not worthly. Everything just fine.
Being Vegeterian the hotel staff did everything they could
Staff are very friendly, helpfull & fast reponse on request. Good breakfast as well The pillow
Although it requires more talk of care and attention Building, furniture, hotel room and the old and bad - the smell of the room and disturbing Krihp - Mosquit despite the survival of many garden gate closed - delays in the provision of room service - breakfast and a few normal
It's good for holiday & relaxing. The front desk Chinese male staff is very helpful & polite. Some facilities & fittings are quite old. Not convenience for guests who don't have transport.
the complete facilities provided in the room really satisfied my family's need.. nothing so far
Room is nicely decorated & spacious enough for 3, the spa is a lure but I had no time to try it out. There was live music/singing at dinner and it can be heard very well...can be pretty disturbing if one is looking at having some quiet time in the room. Also the location is stated as Putrajaya in the website and so we went straight to the precints, anyway, we had a hard time finding it as the road signs can be quite confusing.
Comfort and friendly staff and good breakfast Nothing
The room was spacious, clean, neat and the furnitures are nicely arranged. None
The breakfast, excellent food with personal touch Nothing really