Hotel Arai Plaza
Overview
Amenities at Hotel Arai Plaza
- Indoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Valet parking
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Pajamas
- Towels/sheets (extra fee)
- Trash cans
General
- Family rooms
- Seating area
- Slippers
- Inner courtyard view
- Sofa
- Soundproof rooms
- Soundproofing
- Landmark view
- Telephone
- Carpeted
- City view
Bathroom
- Shower
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Dining area
- Dining table
Accessibility and suitability
- Elevator
- Accessible by elevator
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Pool and spa
- Spa and wellness center
- Massage
- Indoor pool
- Sauna
- Pool towels
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Private parking
- Shuttle service (additional charge)
Bedroom
- Fold-up bed
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Things to do
- Karaoke
- Pool table
- Night club
Workspace
- Fax/photocopying
- Desk
Outdoor
- Terrace/Patio
Family friendly
- Cribs available
Reviews of Hotel Arai Plaza
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast offers a good selection of Kazakh delicacies, with porridge available. Guests have also mentioned that the breakfast is reasonable and the staff are friendly.
How are the hotel's rooms described by guests?
Guests have described the rooms as spacious, clean, and nice. However, some have mentioned that the materials used are of very cheap quality.
What are the parking options at the hotel?
The hotel offers free parking and valet parking, providing convenient options for guests with vehicles.
What are the common concerns about the hotel's amenities?
Some guests have expressed concerns about the cleanliness of the hotel, particularly the low level of cleanness in some areas. Additionally, there are comments about the extra charge for using the swimming pool and saunas.
How is the hotel's customer service perceived by guests?
Guests have positively mentioned the very friendly staff and the helpful receptionist. However, there are also comments about slow check-in process and unfriendly receptionists.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Booking a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check Room Amenities Beforehand
Some guests were disappointed with the lack of certain amenities in the room, such as bedside lamps and bar facilities. It's advisable to confirm the availability of specific amenities before booking.
Be Mindful of Noise Levels
A few guests noted that noise from adjacent rooms and the surrounding area could be heard. Light sleepers may want to consider requesting a quieter room or bringing earplugs.
Plan for Additional Costs
Guests were surprised to find that access to the spa and swimming pool incurred an extra charge. If you're interested in using these facilities, be prepared for the additional cost.
Verify Check-in Details
Some guests experienced slow check-in processes and issues with room setup. It may be helpful to confirm the check-in time and ensure that the room is prepared according to your requirements.
Explore Nearby Attractions
The hotel is conveniently located near the Burana Tower, making it a great opportunity to explore this nearby attraction during your stay.
Request for Extra Bedding
If you require additional duvets and pillows, guests noted that the hotel promptly met their requests. Don't hesitate to ask for extra bedding if needed.
Consider Room Size
Several guests appreciated the spaciousness and cleanliness of the rooms. If space is a priority for you, consider opting for a room that meets this criteria.
Be Aware of Wi-Fi Connectivity
Some guests experienced issues with the Wi-Fi connection throughout the hotel. If reliable internet access is important, it's advisable to inquire about the Wi-Fi quality.
Take Advantage of the Restaurant
Guests praised the hotel's restaurant for its good selection of food, including Kazakh delicacies. Consider dining at the hotel for a convenient and enjoyable meal.
Location
What's nearby
- Burana Tower1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Arai Plaza
Low season | July |
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High season | July |
Average price (weeknight) | $83 |
When to book a room at Hotel Arai Plaza
KAYAK's top tips for your stay at Hotel Arai Plaza
FAQs when booking at Hotel Arai Plaza
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Value for money | 6.9 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | Taraz Zhambyl |
Distance to airport | 3.9 mi |