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The location and the stunning views. The room was so cold that we had to sleep with a jumper. The TV was not working and the Bathroom was not cleaned. Please no not stay in the roon 19. The dinner was awful I had so many expectactions. I ordered lobster and it was the size of 2 king prawns, does not deserve the 46 pounds.The chicken was raw. Not enough staff in the bar. Receptionsit had to cover both areas ..breakfast could have been better. The waiters are not friendly why not say arrogant.they should realize that work in a castle is exactly the same as in a normal restaurant. I felt that children were not welcome.
Location, service and food
We were given a warm welcome on arrival. The atmosphere was nice and relaxed. The staff were very attentive and pleasant. The food was very good indeed. Good storage space in the bedroom. Bathroom spacious with a good size vanity unit and well lit. Towels lovely and white. The room was comfortable enough but could have been brighter as it was decorated in dark colours. Bathroom - vanity unit and corners I felt could have been cleaner.
Very relaxed atmosphere. Good food. Location stunning.
we were made very welcome and comfortable by the staff unfortunately the weather (due to the time of the year) would like to and probabaly will try again in the summer
Stonefield Castle was beautiful. The views from our room and the dining area were exceptional. The food was outstanding and the staff was very helpful. The walking paths and gardens surrounding the castle were my favorite part. The room was great except for the mattress. It wasn't too bad, but it was definitely not the sort of plush, high end mattress that we were expecting for a place like this.
the gardens. The view from the dining room. the feeling of old world comfort.
Helpful staff. Excellent dinner. Very comfortable beds. Beautiful reception rooms. Breakfast coffee was cold even when replaced. Toast was soft. Bedroom was cold initially and standard light did not work so hard to read.
Stnning scenery,excelent gardens although in eed f investment. The overall standard of the hotels decoration was very poor, in much need of refurbishment.
Pleasant friendley staff specially after fire alarm went off twice Having to have dinner in the sitting room with no ambiance