The rooms were spacious and clean. The living room was nice. The pull out couch was not very comfortable. The pool area was nice and the dip in the pool felt great on a hot day! Breakfast was great.
3 stars
Embassy Suites by Hilton Phoenix Tempe
Photos of Embassy Suites by Hilton Phoenix Tempe
Overview
Situated in Tempe, this 3-star property is elegant and charming. It also features a gym, an outdoor pool and a Jacuzzi.
Embassy Suites Phoenix - Tempe offers an all-hours reception, as well as a ballroom and an express check-in and check-out feature. For added convenience, it features an airport shuttle, a concierge and a 24-hour business centre.
The comfortable rooms at the hotel offer a refrigerator, a flat-screen TV and a kitchenette. They each have a private bathroom, movies-on-demand and tea and coffee making facilities.
Embassy Suites Phoenix - Tempe has an on-site restaurant, perfect for those preferring to dine in. In sunny weather, guests are welcome to enjoy their meals alfresco on the outdoor terrace.
Phoenix Sky Harbor International Airport is under a 15-minute drive from the hotel. Tempe Town Lake, Arizona State University and Phoenix Zoo are an easy car ride away.
Latest deals for Embassy Suites by Hilton Phoenix Tempe
Amenities at Embassy Suites by Hilton Phoenix Tempe
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Telephone
- Carpeted
- Privacy curtain
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Dining
- Grocery deliveries
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Kitchen
- Microwave
- Refrigerator
- Coffee machine
- Kitchenette
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
Things to do
- Gift shop
- Bicycle rental
- Horse riding
Family friendly
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Parking and transportation
- Parking
- Airport shuttle
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Outdoor
- Terrace/Patio
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Embassy Suites by Hilton Phoenix Tempe
7.7
Good
729 verified ratings
Wonderful
337
Very good
116
Good
74
Okay
49
Fair
50
Mediocre
39
Poor
64
Summary of reviews
Guests say
Guests appreciated the great location and breakfast options, highlighting the spacious rooms and friendly service. However, there were consistent complaints about cleanliness, outdated facilities, and some issues with amenities like the pool and air conditioning.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
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Score by provider
7.7 out of 10
9 reviews
6.9 out of 10
7 reviews
All reviews
I have been to this hotel several times in the past. The last time we went it was kind of run down. We decided to stay here again because online it said it had recently been renovated. When we got to our room it really did not seem like that was the case. The air conditioner seemed like it shut off in the middle of the night every night. Which in Phoenix is not a good thing. I don’t know if they h...
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Pros (+) The room was really conformable.
Cons (-) It was just right!
Pros (+) Location OK but our room was right above the interstate and traffic/trucks were loud all night. No way to block out those noises. Only got about 4 hours of sleep each night.
Cons (-) No drain plug in bathroom sink - I was afraid something (ring?) would fall down drain and be lost forever. Clock time incorrect but I had to be reset by maintenance. Front door said “wear masks” but no other reminders around pool & very small hot tub. Decreased staff / long line to check in
Pros (+) Breakfast buffet served in the room where people were eating even though there was an open, empty room right next door. Could have been used as to improve social distancing.
Cons (-) Add a second hot tub. This was so small only 4 people could fit in but there are 244 rooms! This was a joke- but not funny. The pool was supposedly heated but it might have been heated to 60 degrees. Pool was pretty small also for that amount of rooms.
Pros (+) Great property. I loved the outdoor patio and covered seating area. Room was big and comfortable. Complimentary breakfast was very good considering pandemic issues.
Cons (-) Would be nice to have more TV channels.
Pros (+) The a/c was either blasting us with freezing air or no air at all. Made the room uncomfortably cold and damp. Fitted Sheet was too small for the bed and kept Coming off exposing the mattress
Pros (+) Breakfast was great (eggs and potatoes, fruit salad, pastries). Room was clean and suites our needs.
Cons (-) Pull-out sofa bed wasn't the best but it worked
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How are the beds at Embassy Suites by Hilton Phoenix Tempe?
While some guests have found the beds uncomfortable, others have mentioned that the beds were very comfortable and provided a good night's sleep.
Is parking readily available at Embassy Suites by Hilton Phoenix Tempe?
Parking is available at the hotel, but some guests have expressed dissatisfaction with the parking fee, while others found the parking lot to be spacious and mostly empty.
What can I expect from the breakfast at Embassy Suites by Hilton Phoenix Tempe?
Guests have consistently praised the breakfast, mentioning that it is amazing, fantastic, and offers a wide selection, including homemade omelets and a variety of hot and cold items.
How is the cleanliness at Embassy Suites by Hilton Phoenix Tempe?
While some guests have mentioned cleanliness issues such as unrepaired damage, dirty walkways, and room cleanliness, others have found the hotel to be very nice and clean.
What is the best time to visit Embassy Suites by Hilton Phoenix Tempe?
The high season at the hotel is in March, while the low season is in August. It's advisable to plan your visit accordingly to make the most of your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Freeway
Several guests mentioned that rooms facing the freeway experienced significant noise, so consider requesting a room away from the freeway for a quieter stay.
Check Room Cleanliness
Some guests reported issues with room cleanliness, including empty toiletry bottles and cleanliness of the bathroom. It may be helpful to check the room upon arrival and request housekeeping if needed.
Enjoy the Complimentary Breakfast
Many guests praised the hotel's breakfast, particularly the made-to-order omelet station and the variety of hot and cold items. Take advantage of this complimentary meal during your stay.
Be Mindful of Parking Fees
Some guests were surprised by the parking fee, so it's advisable to consider this additional cost when planning your stay.
Consider Staff Friendliness
While many guests appreciated the friendly and helpful staff, a few mentioned encountering rude or unaccommodating staff members. Keep this in mind and address any concerns with the management if necessary.
Request Room Cleaning
Note that housekeeping is available by request, so if you prefer daily cleaning, it's advisable to request this service during your stay.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Tempe History Museum, SEA LIFE Arizona, and Arizona Mills. Take advantage of these nearby places for entertainment and exploration.
Check for Room Maintenance
Some guests reported maintenance issues such as broken showers and tubs. It may be beneficial to check the functionality of amenities in the room upon arrival and report any issues to the staff.
Consider Noise Levels
In addition to freeway noise, a guest reported being disturbed by someone knocking on their door at 2 am without staff response. It's advisable to be mindful of noise levels and address any disturbances with the hotel staff.
Be Aware of Seasonal Rates
The hotel experiences high seasonality in March and low seasonality in August. Consider these factors when planning your visit for potentially better rates or to avoid peak crowds.
Location
4400 South Rural Road, Tempe, AZ 85282
What's nearby
- Grady Gammage Memorial Auditorium2.3 mi
- Arizona Mills2.3 mi
- Four Peaks Brewery2.5 mi
- Borden Milk Co. Creamery and Ice Factory2.5 mi
- Old Main Arizona State University2.5 mi
- Industrial Arts Building2.6 mi
- Arizona State University2.7 mi
- Arboretum at Arizona State University2.9 mi
- ASU Sun Devil Stadium3 mi
- ASU Art Museum3 mi
- ASU Karsten Golf Course3 mi
- Hayden Butte3.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Embassy Suites by Hilton Phoenix Tempe
Low season | July |
|---|---|
High season | March |
Average price (weeknight) | $242 |
Average price (weekend night) | $187 |
When to book a room at Embassy Suites by Hilton Phoenix Tempe
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.6 |
|---|---|
Distance to city center | 2.7 mi |
Nearest Airport | Phoenix Sky Harbor Intl |
Distance to airport | 5.4 mi |