2.0 MediocreApr 5 2022
They didn’t actually have a car to rent. I’ll never use KAYAK again.
10.0 ExcellentFeb 15 2022
The people were friendly and accommodating. I had my 3-year-old with me, so service was super quick and efficient. Plus, she got cookies - so she was a happy camper. I'd definitely go again.
10.0 ExcellentDec 21 2021
Would love to be able to speak with a human at hertz impossible to talk to someone Would be nice if u would make some changes
8.0 ExcellentDec 21 2021
Great location to pick up a car that is not at the airport. Friendly staff. Had to wait to long in a line of only 3 people. The employee redeemed himself with me by offering to just take the keys and email the receipt before helping the next customer. That was helpful and attentive to my needs. It was definitely a good fit for someone who needs a car in Phoenix and does not need an airport rental.
2.0 MediocreMar 15 2021
Everything bad from A to Z . The worst experience ever
5.2 OkaySep 13 2019
Nice staff, pretty fastHard to find location, no signs outside
10.0 ExcellentJul 26 2019
Friendly staff! Great price! Nice car!Cleaner car. Back Window had a grease spot on it from what look like hair product
2.0 MediocreFeb 18 2019
They had over hooked cars and had no cars available. We had to find a different place to rent from.
4.4 OkayMar 21 2018
Rental of SUVGood on gas Ran goodThe Hertz desk person was rude, not very friendly. The SUV was dirty inside and not washed. I had to clean the windshield to get all the dead bugs off. I was given a vehicle that was just returned. The desk person should of made sure it was clean and could of been a little more pleasant. He didn't even walk around the vehicle to check if it was ok, told me to take pictures. He was not friendly picking up or dropping off the vehicle.
2.0 MediocreJan 2 2018
The Agent for Hertz at Residence Inn by Marriott TempeThe agent at Residence Inn by Marriott Tempe was extremely rude and didn't give us the car on time. We were 30 mins late and the agent made me wait and didn't give me the approximate time the car will be given to me. I had to go to the doctor so I left the place.