Cons (-) Microwave, TV remote, and safe didn’t work. Run down and shabby. Bathtub was peeling. Refused to provide more than 2 towels. Did not provide washcloths when requested
3 stars
Hawthorn Suites By Wyndham Tempe
Photos of Hawthorn Suites By Wyndham Tempe
Overview
Situated in Tempe, Hawthorn Suites by Wyndham Tempe is within a 15-minute drive of Phoenix Sky Harbor International Airport and provides a Jacuzzi and an indoor pool. It is ideally positioned for those wanting to visit local attractions.
A 24-hour reception, luggage storage and an express check-in and check-out feature are just some of the convenient services at Hawthorn Suites by Wyndham Tempe. A fitness center is available to those wishing to keep up their exercise regimes while away.
Every room at Hawthorn Suites Tempe offers a kitchenette and all the essentials for a comfortable stay. Hot drinks can be brewed with the provided tea and coffee supplies.
The hotel provides an ideal place to explore nearby Phoenix Zoo and Tempe Town Lake. Arizona State University and Heritage Square are an easy drive away.
Amenities at Hawthorn Suites By Wyndham Tempe
- Outdoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- Meeting/Banquet facilities
- Internet
- Parking
- Spa
Services and conveniences
- Business center
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- 24hr front desk
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
Pool and spa
- Spa
- Hot tub
- Outdoor pool
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Laundry
- Laundry facilities
- Laundry service
General
- Family rooms
- Storage available
Parking and transportation
- Parking
Kitchen
- Kitchenette
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Hawthorn Suites By Wyndham Tempe
6.2
Okay
551 verified ratings
Wonderful
121
Very good
61
Good
77
Okay
65
Fair
66
Mediocre
40
Poor
121
Summary of reviews
Guests say
Guests have expressed significant dissatisfaction with the hotel, highlighting issues such as poor cleanliness, rude service, and maintenance problems. Many noted the presence of marijuana odors, unresponsive staff, and inadequate room conditions. However, some guests appreciated the comfortable beds and the good location of the hotel, indicating potential for improvement if management addresses these concerns.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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6.5 out of 10
387 reviews
5.6 out of 10
111 reviews
7.7 out of 10
6 reviews
All reviews
Pros (+) Hawthorne Suites is a nice hotel for the money. The location is good. All the stores and restaurants are right there. For the most part I would recommend this hotel.
Cons (-) They desperately need to increase front desk staff. They may need to hire people who will show up. At check out two families were waiting to leave but the attendant was busy in the cafe setting up breakfast. Breakfast could be an hour earlier, we had a plane to catch and could not eat at the hotel. The big issue was a faint odor in the room. A scent reminiscent of tobacco alternative use. Room 311...
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Pros (+) Had to cancel last minute.
Pros (+) Big home like comfortable rooms, clean inside and out, big confortable bed, nice and polite staff thumbs up for this property
Cons (-) Slow elevator,
Pros (+) good staff.minds ther own business
Pros (+) The room was nice and roomy we had the suite bed was comfy free breakfast was pretty good compared to other hotels that had free breakfast
Cons (-) did not like that when we arrived at the hotel we checked in they gave us our keys and went to our room and the door would not open had to go back down to the lobby so that they could activate it this happened last time we stayed here .
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
Hawthorn Suites by Wyndham Tempe offers spacious rooms with kitchenettes, a fitness center, and a convenient location near local attractions such as Phoenix Zoo and Tempe Town Lake.
Is parking available at the hotel?
Yes, the hotel provides parking for guests.
How is the food quality at the hotel?
The hotel used to offer complimentary breakfast, but due to COVID, it is currently unavailable. Guests may want to consider alternative dining options nearby.
How is the cleanliness of the hotel?
Some guests have reported cleanliness issues, such as dirty floors and sticky carpets. The hotel may benefit from improvements in this area.
What can guests expect from the customer service at the hotel?
While some guests have mentioned rude staff, others have appreciated the helpfulness of the staff. It seems that the customer service experience may vary.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Deposit Options
Some guests were surprised by a $200 cash-only deposit, while a $75 card deposit option was available. It's advisable to inquire about deposit options before arrival.
Verify Amenities and Services
Several guests were disappointed by the lack of advertised amenities, such as breakfast and a clean pool. It's recommended to verify the availability of amenities and services before booking.
Check Room Conditions
Some guests reported broken items, dirty rooms, and maintenance issues. It's advisable to inspect the room upon arrival and report any issues to the staff promptly.
Inquire About Noise Levels
A few guests mentioned noisy neighbors and traffic. Consider requesting a room away from potential sources of noise.
Confirm Housekeeping Standards
Several guests reported cleanliness issues, including dirty floors and sticky carpets. It's advisable to ensure that housekeeping standards meet expectations.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Tempe Marketplace, ASU Art Museum, and Tempe Beach Park, offering opportunities for leisure and exploration.
Be Mindful of Seasonal Rates
The hotel experiences high season in February and low season in June. Travelers can consider these factors when planning their visit.
Engage with Helpful Staff
Some guests praised the helpfulness of the staff, particularly in addressing room issues and providing clean sheets. Engaging with the staff for assistance can enhance the overall experience.
Utilize Kitchenette Facilities
Each room offers a kitchenette, allowing guests to prepare hot drinks and simple meals. This feature can be convenient for those preferring self-catering options.
Evaluate Transportation Options
The hotel provides parking and is within a 15-minute drive of Phoenix Sky Harbor International Airport, offering convenience for travelers with their vehicles.
Location
2301 East Southern Avenue, Tempe, AZ 85282
What's nearby
- Four Peaks Brewery2.4 mi
- Borden Milk Co. Creamery and Ice Factory2.4 mi
- Tempe Marketplace2.9 mi
- Arizona State University3.1 mi
- ASU Art Museum3.1 mi
- ASU Karsten Golf Course3.1 mi
- Grady Gammage Memorial Auditorium3.2 mi
- Old Main Arizona State University3.2 mi
- Industrial Arts Building3.3 mi
- Arboretum at Arizona State University3.3 mi
- ASU Sun Devil Stadium3.4 mi
- Hayden Butte3.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hawthorn Suites By Wyndham Tempe
Low season | November |
|---|---|
High season | November |
Average price (weeknight) | $101 |
When to book a room at Hawthorn Suites By Wyndham Tempe
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hawthorn Suites By Wyndham Tempe
FAQs when booking at Hawthorn Suites By Wyndham Tempe
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Value for money | 8.0 |
|---|---|
Distance to city center | 3.5 mi |
Nearest Airport | Phoenix Sky Harbor Intl |
Distance to airport | 6.9 mi |