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The staff was friendly and the hotel was beautiful They did not have a baby bed or blanket.
This was one of the nicest hotels I have stayed at. It was charming and wonderful in every way. The setting was delightful with the waterwheel and waterfall and the black swan swimming in the pool. They catch their fish for meals right out the back door in the pond. We loved it!!!
the children loved the old mill, the trout farm and the deer in the vicinity. We enjoyed the setting and the ambience of the restaurant. We found the service terrible. We had dinner on two evenings and both times we had to wait for over an hour for the food. We asked for extra sheets for our six year old child which prompted the hotel to demand that we pay an additional sum for both our children of 4 and 6 years old. After much discussion that was dropped but it was unpleasent. The staff were not friendly and were in a terrible hurry and irritable taking our meal orders. We didn't feel welcome
Nice location, clean and comfortable rooms. Very good restaurant. Should provide brochures and menu in english.
Excellent food. Beautiful restaurant.
I highly recommend this hotel! The country setting was so peaceful and the staff was very friendly and accomodating of every request. The rooms were large, clean, and comfortable. The restaurant area had indoor seating in gorgeous old-timbered rooms with a lovely bar. But the best part was the terrace dining area with a working water wheel and beautiful 50 foot waterfall which fed the large trout pond next to the terrace railing. We ordered trout for dinner and watched the chef catch them out of the pond and take them inside. Best fish I have ever had! Friends had other meals that were also delicious and everyone enjoyed the lovely setting. Truly a wonderful hotel experience.
Good sized, comfortable rooms. Excellent restaurant One or two of the restaurant staff not very polite or friendly
This is an excellent value for the money. The location was great - the room was spacious and the staff was friendly and more than willing to go out of their way to make us feel welcome - breakfast was great - dining room service and food selection was excellent -waterfalls, wild animals and they will even catch your trout dinner right from the pond on site. I cannot come up with any negatives about this hotel. it is well worth the ride - one of my favorite hotels while traveling vacation . I'll be back!!!!!
Staff spoke English, the receptionist took us to our room, we actually blocked the owner of the hotel in when we parked but he just waited until we moved it on our own. The hotel is extremely accommodating for special requests, and, the restaurant is exceptional.
very relaxing, restaurant excellent
Location - very calm and wonderful surroundings. Excellent place for one night stay on your way across Europe. Make internet connection available to make every single guest happy
When the proprieter realised that my disabled husband was using a mobility scooter she upgraded us, at no extra charge, to a much larger room. The hotel was spotless and the breakfast good. The hotel was not doing evening meals, probably because we are a bit out of season, but the alternative places to eat nearby were very limited.
Spotlessly clean and large room and showe room - very large balcony/terrace - fab views - easy parking/access - friendly owner - great breakfast
Excellent service, loveful environment. 5 stars.
A warm and friendly welcome was complemented by a spacious, beautifully furnished room with a grand farm land view.
It was a wonderful hotel situated in the countryside, near black forest. The room was clean and big with very friendly staff and nice restaurant all operated by the same family.
Hostess was very nice, didn't speak much english but we got by well enough. we were able to step outside the back door of our room and have a picnic, lovely setting. Dinner in the attached restaurant was delicious and well priced, with a nice breakfast which was included in the price of the room. Also a fitness room so I was able to spend a little time on the treadmill.
Excellent family run countryside hotel, quite close to the Rhein Waterfall in Schaffhausen. Nice, comfy rooms with a great view, excellent restaurant. Very friendly and cooperative English speaking staff.
Wonderful hotel experience with all that makes a traveller content. Spectacular setting, 1st class food, clean, polite, outdoor facilities for children and keep fit gym. It isnt much closer to the UK !!
Beautifully located with excellent but not very expensive local cuisine, about 50 km from Konstanz and Switzerland’s boarder. Perfect place for a stopover while traveling around German/Switzerland Alps. Very friendly and helpful staff. It's not easy to find where exactly it is located since information that it's within Tengen town's limits might be misleading.
Our room was large with a nice enterance and bath. The room was very quite and well heated. The buffet breakfast next to the fish pond was a great way to start the day. The wellness area was great but one of the spa baths was out of service and even during a quite period there was some queueing.
It was a pleaseant surprise. It is quiet and nice. convenient situated. Staff is nice and helpfull. And the price is very good for the services offered. N/A
Big room, very comfortable! Very nice lobby, waterfall! Good breakfast. The TV in the room was small for a big room. The hotel rooms are spread out you have to walk a good distance to your room, only one elevator for a big hotel. Parking garage is small if you have a big vehicle.
Presence near by to the train station& terrible noise from the churche's bells noise!!!
Clealiness and size of rooms. Numerous parking spaces. The breakfast was good and the atmosphere while eating was great.
The hotel had an odd smell throughout. Needs remodeling to consdier another stay on my next trip.
They gave us free pay tv access and had a great breakfast. Would have been good if the bar and restaurant was open as we stayed on New Years eve and not much in town was open
This hotel was a real shock. The approach to the hotel is of an industrial nature, with rail lines near the hotel. But what a hotel, really top notch sound proofing was superb and the open plan reception area with lake and waterfall to restaurant area were fantastic. Took forever to pay for dinner.
pleasant lobby and restaurant nice hotel but facing noisy road railway and noisy army airline jets
The staff at both the front desk and in the restaurant were extremely knowledgable (excellent English, too!) and took care to add little personal touches that were very warm and welcoming - like fresh cookies upon arrival, offering coffee to go at departure, etc. The food served in the restaurant in the evening was outstanding, and the next morning's breakfast buffet was extensive and tasty, with a very pretty, comfortable, and cheerful setting, apparently newly-decorated. Free parking was a big plus, as well. The lighting in our room was inadequate and a little stark.
Position,kindness of staff, cleanliness, excellent breakfast, restaurant on site with very good food at reasonable prices The hotel needs a massive refurbishment, furniture quite old, walls too thin, not enough light in the bathroom, no air conditoned
Staff very friendly and helpful.
Staff very profesional. Nice and customer-friendly No
Good location for requirements
centrallocation, friendly staff
Good breakfast and very helpful reception desk
All staffs were friendly, so I enjoyed the comfortable stay. The restaurant was excellent, especially beer and lam chop.
very kind staff
Good for the price. Nothing special though. Need renovation. Breakfast was poor compare to all other hotels in Germany.
The hotel is beautiful, the staff is great, the food is wonderful, the rooms were superb.
Clean comfortable room and excellent breakfast. Great pity that the restaurant and bar were closed on Sundays. No information on website to suggest this.
value for money, very suitable for travelling in north Switzerland where all the hotels are too expensive. nothing special, just small town. but we stayed only for one night.
really beatifull , the bedroom really comfortly. I will stay again there.
Friendliness of staff.
We really like the breakfast and also the staff's attitude.
behind the excelent service that we encountered during our stay there i would like especialy to emphezise the amazing &excelelent service we recieved from Christina the manger of the hotel that offered ur the best service money can buy & always with a big smile . Thank u very much Christina .
The very good menu (quality/price and plate making) in a pretty typical room and the receptiveness of the staff (despite we don't speak german). Quiet room in spite of the street. Cot (and nice menu) for our baby ; no extra charge for the cot (baby under 2 years old).
Safe, excellent location in Singen; an easy walk to city center. Wonderful breakfast, especially for a "continental" breakfast. Good value for online price.
Quite room and good breakfast. Friendly staff. The size of the rooms and the furniture is liek in all other Holiday Inn Express hotels and is ok for a single perso.
Very Bad Hotel - I used a little baby coocking machine that I allways use and thje fire alarm start working. They said that I have to pay 2000 € euros from my credit card, after that they daid that I have to pay "only" 1000 € - I had to pay for something that probably was a probelm of the hotel because the litle machine it´s common use in all hotels by parents with babys. Dont go to this hotel This hotel should fix the fire alarm system - and should not put responsabilities on the client. Also I almost forgot during one day (all day) there was not hot water ... The hotel did not pay me anything for that...Also the manager told me that they only would make a deposit reserv of 1000€ but that value was debiited at that moment from; my credit card. Also thy dont have complain book ue.
Ability to have something small to eat when I arrive late evening, without going to the restaurant. A sandwich or salad or bowl of soup options would be great
Good location Young staff a little "cold"
The breakfast was great and set up to handle large groups. Staff was friendly and helpful with suggestions. Parking should be provided or a minimal fee charged.
Assisted to Lighting seminar no
Location in the city. Room equipment. Morning buffet To pay for the parking space
Breakfast was very good. The staff and facilities were excellent. I would recommend this hotel to anyone.
Hotel staff was professional and helpful and the location is very convenient.
The toilet made our room smell at times
Exellent food both dinner and breakfast! Small room.
quaint location with staff dressed in traditional outfits..Food at the hotel restaurant was good. Easy to find, close to large town without being involved with a lot of traffic It may have been useful to know the hotel restaurant was closed on Monday evenings so it was necessary to eat elsewhere.
lakeside view far from city center, but with a car....no problem
Lovely and clean. Great breakfast. Good value. Check in advertised as 14.00 but hotel was closed till 17.00!!! This was inconvenient after a long drive. Also we found the rooms noisy as the flooring was timber and we could hear noises from other rooms all night.
Good accomodation. Excellent location. Good food. Poor breakfast service.
We liked the fact that the room was very clean and that it was near the lake. We liked the breakfast but we are used to eat vegetables but we found out that they don't serve them in your guest houses.
Value for money sound insulation (especially noise in corridor) could be better
Nothing wrong with the Schiff but nothing truly memorable either. It served us as an overnight stop after visiting the Rhine falls.
the room big and comfortable no
Nice quiet nights sleep Had to go to the nearby bar/restaurant for food, but it was only a 2 minute walk and the food was fine but "local"
I löved the traditional atmosphere of an old family hotel, and hope no one will ever try to change anything. No, though I thought 50 euro for a single room was rather expensive.
staff extremely friendly and managed to communicate despite language barriers, facilities good and food very good. nothing
Propriator was very helpful and guest friendly No soap in the Bathroom
The breakfast was beautiful, good location. Everything was OK!
It was stylish, friendly and clean hotel. Defenatively a nice and quiet place to relax after a tour in swiss. Nice and cheap hotel restaurant
large rooms very clean tastefully furnished good traditional restaurant frendly helpfull staff would go again
Staff was very helpful and very polite.
Friendly staff, individual style, good food and convenient to nearby attractions.
The staff was oh so welcoming! Clean room - very modern. There was a fireplace in the room! Terrific breakfast - so many choices. I would highly recommend this hotel. Free parking and wifi.
Like always, veru good! Great staff and service.
The people in the hotel were very kind also the atmosphere was lovely... The restaurant of the hotel was amazing...!!! Nothing everything was wonderful !!!
The hotel is great. The room is very confortable, with plasma TV. The breakfast is very good and the food is something!!!!
Room was very pleasant as well as the dinner. Meat cooked on the stone is a must. Location is right before swiss border, so a nice overnight spot. Breakfast was poor though,
Room was clean. There was a good selection at the Breakfast buffet. There was a very nice lady ( the only lady that speaks English ) who was very helpful. She gave us suggestion of what to do during our stay. Overall hotel was good. The only set back is the hotel is located along the main road. The noise of the cars passing in the morning could be quite annoying if you want to sleep in late. Not sure if there are other rooms not facing the road. We had a room that was facing the road and it was under construction. So the noise was quite annoying for us.
Very nice room
Clean, comfortable room. Quiet area, got a good night´s sleep. Comfy beds. Staff at the reception and restaurant not very helpful. We did our best in trying to speak German but that did not make them more friendly. Breakfast was good but they did not bring more food to the buffet when something ran out. We had to ask for coffee and wait for it until we had finished eating! Bathroom would need a renovation. Pillows in the bed were filled with feathers, not very considerate to allergic people.
Friendly for family with small children. Very attentive hosts – we left something at the hotel and they sent that thing to us by post. Excellent fresh orange juice. -
The hotel was great! Everyone was so kind. We had a wonderful dinner at the restaurant and the breakfast buffet was outstanding! The rooms were spacious and clean. We stayed there with our 4 young children and it was perfect. Would definitely recommend this hotel!
Super staff very very friendly food was great ,staff speaks English.Rooms clean and the head end of the bed was adjustable ,my husband has to sleep sitting up . Breakfast was also good.
All of hotel staff behavior were very warm and kindness. This hotel location is very good because of be city-outside, so we were able to relax always on satying. The hotel restaurant has many traditional menus, so everyone can enjoy the meal.
Friendly staff. Room was basic but very clean. Breakfast was fair. Quadruple room was very inexpensive compared to other hotels nearby. Only 2 small soap bars and 2 packets of shampoo provided for a family of 5. We also had a terrible problem with mosquitoes in the room. Even after killing many of them, we still got bitten during the night.
This is a beautiful small town! The room was large and comfortable and the hotel was very quiet. The staff was friendly and spoke excellent English. There was a wide variety on the breakfast buffet and all the food was fresh and delicious. Our room for 4 people (2 adults and 2 older teenagers, one boy and one girl) had a king size bed and a double bed. We were able to take one of the twin-sized mattresses off of the king bed and put it on the floor for one of the teens to sleep on.
The hotel was very clean and the food was good. It was in the country.
A peaceful village location, extremely large and clean rooms, nice view, and wonderful owners and staff.
Nice small village in the country side. Comfortable room. Good breakfast and restaurant for dinner had good food at fair price. The room that we stayed is in a new wing of the hotel. No air conditioning and mini fridge did not work.
The friendliness and warmth of the owner on our arrival. We would like to return and stay longer next time. A first class hotel.
The people were very friendly and helpfull. The room was big and clean. It was not far from Schaffhausen and Insel Mainau.
clean, well positioned, friendly staff
it was excellant!!!
The triple bedroom is very large and comfortable. The bathroom is very clean.
This was an great hotel (one of our favorites on our trip to Germany). Breakfast was great. We ate an evening meal in their restaurant, and the food was excellent. The hotel had a lift and adequate parking.
Spacious, modern room, very comfortable, good location for a smaller city near the Black Forest, great breakfast, with good dining nearby for noon and evening meals.
Nice friendly and very helpful staff. Very pleasant atmosphere.Excellent value for money.
We had a most wonderful and large room with all the comfort one could desire none
A friendly but unobtrusive staff. Excellent food and large bedroom with balcony. Location - easy reach of all the Blackforest "Hotspots" and only an hour away from Lake Konstanz by car or train (we recommend the latter = 7 min walk to station, trians every hour, buy a "Baden-Wurtenburg Ticket" = 5 people anywhere in region €27) Nothing
The rooms were large and clean and the food was lovely. Nothing