Tenterden Hotels

Very spacious, well-equipped rooms with beautful views. Very good cooked breakfast. Needed a heated towel rail in the bathroom. Perhaps more fresh fruit at breakfast. Will be wonderful when the leisure facilties open. Will definitely be back.

the view over golf corse the room was tired looking and the bathroon could have a bit more luxurious, no heated towel rail !

Excellent food

A good size room. Poor bedside lights with small bulbs making reading at night very dificult. The T.V was not tuned to BBC1 or 2 .

The peace and quiet Poor mobile reception and lack wireless network

Staff, much like the people in Ashford, were very nice. One of the front desk staff gave us a great recommendation and directions to a fantastic indian restaurant. Rooms are definitely not of the standard one would expect given the price and star rating. To say walls are thin is an understatement. Every noise from corridors and neighbouring rooms could be heard - including bathrooms. Rooms have been decorated, but are not maintained well - lots of large cobwebs and handle fell off door of the second room we were moved to (given the excess noise in the first). Second room whihc was a non-smoking room smelt badly of stale cigarettes. While staff/food were excellent, we could not ever recommend this hotel to anyone looking for a nights sleep. Also disappointed that our request for a room at end of corridor / very quiet room, did not get transferred from booking.com to the hotel (according to the hotel).

the room was pleasing and a comfortable bed. yes, the refurbishment meant that the facilities were not up to standard, especially a make-shift restaurant with no windows/outside light.

The evening hotel staff were extremely friendly and we were not rushed at all during our meal I cut my foot in the pool area on a two pronged black 'tack' and had to get some first aid assistance - didnt seem to really be 'on the ball' but did give me spare plasters. Staff did not give the impression they knew how to use the stairlift down to the pool as my mother needed to us it and it took ages whilst they experimented with the different buttons and during all ths time everyone was watching my mum on their and couldnt get past and this was embarrassing for her. Under the DDA Regulations they should be totally prepared to accommodated customers with mobility impairments

Friendliness of the staff

The room had been well refurbished and was well appointed

The on site bar and restraunt pleny of parking

All round a very good experience

It was easy to stay there, left to yourself. It was quite cold with the radiators not working properly.

Stayed one night but hope to go back sometime. Very friendly staff, nice room and an excellent dinner and breakfast

Food was superb, Table service first class. Indeed a 'country house' as advertised.Most relaxing. very little.

Our room was furnished to a very high standard and was very clean It did not mention that currently they are doing the hotel up, therefore the only facilities that are up to standard is the bedrooms.

room is good, the hotel may be better after finiching work, to find hotel very bad,

Nice place, with excellent staff.