Pros: The staff was very kind. The location is very good. Breakfast was a nice buffet
Pros: Good place to stay, would definitely stay there again
Cons: Breakfast was terrific and our confirmation said breakfast was included. But way down in the fine print it said, only for one person. Also, get two room keys because you have to use them for the room...
Pros: The staff was very polite and attentive. The maid would leave me little notes everyday and wishing me a fun filled day.
Pros: It worth it
Pros: Great helpful smiling staff
Pros: Breakfast available at 6:00 am local time. So great for starting the day just on time.
Cons: The carpet in the bedroom is starting to smell.
Pros: The room was fantastic. Very clean and modern. The shower in the bathroom felt like a spa shower and the vanity was very nice. The staff was very friendly and helpful. There is security at the hotel. ...
Cons: The restaurant was pricey. The parking is shared with a mall so it feels less secure. The gym was small and poorly ventilated, so it became unbearably hot while exercising.
Pros: Pictures were not accurate. Hotel was different as shown in pictures.
Cons: Rooms, lobby and breakfast. No return on food.
Pros: Great location, massive room you could swing a cat in if you're that way inclined. Air conditioning if it gets hot. The restaurant on site was decent and competes with places out on the street for...
Cons: Breakfast buffet was great, but it is not your usual breakfast items. Nothing wrong with that for me, but to others could be a problem.
Pros: We are heading back to Arizona. Tepic is our first stop. Easy to get to. Secure parking. Restaurant food was good. Very quiet. Had a great sleep. Had trouble getting connected to WIFI. Staff very ...
Cons: We weren't able to get a room on the ground floor, so had to take suitcases, etc up 2 flights of stairs. This is Mexico and many hotels simply don't have elevators.
Pros: The hotel was clean and great location. AC cold and Hot Water. Large Safe in the room to secure laptops etc
Cons: Really firm bed and the room was very basic, especially for a JR suite. The whole room only had one electrical outlet and it was no where near the bed to be able to utilize electronics.
Pros: The staff was very friendly and helpful when called upon.
Cons: At the time that we went there was a lot of construction within the hotel and they took away from finding parking spots. We had our room on the second floor it was hard to take our luggage to the ...
Pros: The beds were great!
Cons: I didn't like the bathroom layout in three sections
Pros: Price, Extra comfy beds, friendly and helpful staff, lush semi tropical landscaping. Will definitely book again!
Cons: In our particular case, loud A/C unit ,Bathroom a bit worn out (maintenance issue).
Cons: Beds are hard. Complimentary breakfast uneatable. Walls are very thin.
Pros: The breakfast buffet, included, was great. Super friendly staff.
Cons: A/C is extra $3, not water was tepid at best. Room was a bit small and beds are not luxury, but if you're dong a bus trip layover this is the site.
Pros: Close to the bus terminal and the food was great. Personal was nice and friendly
Cons: There was always water on the bathroom's floor and the ad wasn't working
Pros: The hotel is inexpensive, but for a reason. The solo person room I received (it was a double bed) was uncommonly small. It was about the smallest room I've ever stayed in. The hotel tries to ...
Cons: Well, considering the design of the establishment, I guess it would be too much to ask for the hotel to open up the rooms. I think that they are stuck with that impediment. However, the drilling ...
Pros: The grounds were very nice, Mexican uniqueness.
Cons: The reception and appearance of the property is very nice. But a property of this size and quantity of rooms is difficult to maintain. It is a very basic, tired hotel. We had booked a king room, ...
Pros: This property has exquisite landscaping and a romantic ambiance. We had dinner in the restaurant on the property, Bougainvilleas. The menu was extensive with many seafood dishes. The food was ...
Cons: My wife and I found this little gem by accident and we liked everything about it.
Pros: Buffet breakfast was nice. The staff mostly helpful.
Cons: No wifi in room carpet was rather filthy.
Pros: Customer service
Cons: Hard beds and pillows, unlike best western state side
Pros: English speaking
Pros: Everything in this hotel was just perfect. We had a blast with our band on tour and our friends. Everyone was very helpful. Room service very precise. We were totally happy in this hotel and the city ...
Pros: The courtesy of all the Staff
Cons: The ammenities really poor
Pros: Nice rooms, nice dining area, good parking
Cons: Pillows in the rooms were not great. The rooms need an upgrade as they are looking worn. The carpets should be eliminated and replaced with tile. Cleanliness of the rooms could have been better.
Pros: location, near all city amenities/points of interest
Cons: ground rooms are noisy as hallways are open-ended thus sound traverses all areas of hotel wing as well as balcony windows lets in noise from hotel parking lot
Pros: The staff were fantastic with one notable exception. Fantastic buffet but contrary to what the lobby sign advertised (a discount for guests) I was charged full price
Cons: One front desk clerk seemed to have a problem with me and treated me with less than a civil demeanor. Boo on her!
Pros: Room dirty & run down
Cons: Power kept going off in hotel! Hotel almost empty so no reason for it other than it needs upgrading badly