Access ramp needs to be handier. Keys did not work on outside doors. The breakfast is minimal.
2 stars
Columbia River Hotel, Ascend Hotel Collection
3223 Bret Clodfelter Way, The Dalles, OR 97058, United States
The Dalles, OR
See location+1 541 298 5502Photos of Columbia River Hotel, Ascend Hotel Collection
Overview
Columbia River Hotel, Ascend Hotel Collection offers free WiFi, free parking, a fitness center, meeting rooms, a seasonal outdoor pool and pet-friendly accommodations. Guests rooms and suites feature a refrigerator, microwave, flat-screen TV and premium bedding. We are located close to the Dalles Dam Visitor Center, the Sunshine Mill Winery, the Dalles Art Center and the Columbia Gorge Discovery Center. Plus, with every stay, you can earn points toward free nights, gift cards and more with our Choice Privileges Rewards program.
Latest deals for Columbia River Hotel, Ascend Hotel Collection
Amenities at Columbia River Hotel, Ascend Hotel Collection
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Shower chair
- No smoking
- Toilet with grab rails
General
- River view
- Family rooms
- Seating area
- Hardwood or parquet floors
- Sofa
- Pool view
- Storage available
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Pool and spa
- Heated pool
- Outdoor pool
- Sauna
- Pool with a view
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Streaming service
Outdoor
- Terrace/Patio
- Grill
- Balcony
Laundry
- Laundry facilities
- Iron and ironing board
Things to do
- Board games/puzzles
- Pool table
Parking and transportation
- Free parking
Bathroom
- Bathtub
Bedroom
- Wardrobe or closet
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of Columbia River Hotel, Ascend Hotel Collection
6.6
Okay
810 verified ratings
Wonderful
204
Very good
122
Good
150
Okay
76
Fair
90
Mediocre
48
Poor
120
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, but many expressed dissatisfaction with the cleanliness of the rooms and the quality of the breakfast. The outdated facilities and lack of safety features in bathrooms were also noted as areas needing attention.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.9 out of 10
8 reviews
All reviews
Pros (+) Nothing!
Cons (-) The lady that checked us in was very unfriendly and bordered on rude. Our room was unbelievable and not in a good way. I have stayed at many Shilo Inns over the years and luxury is a word that I would use to describe those hotels. This one, not at all. The room was sub-standard for a Shilo. We had a queen room, the bed was okay, the pillows were so flat you had to put 2 of them together to make on...
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Pros (+) location
Cons (-) Outdated facility
Pros (+) An easy drive after a great concert at Maryhill. The bed was comfortable. The room was clean and quiet. There is a little sitting space outside the room facing the nice grass area around the pool. Breakfast was included, and the price was very reasonable. Staff were friendly and helpful.
Cons (-) There isn't an elevator so make sure you request first floor if steps are an issue.
Pros (+) Dirty and beat up. Internet spotty, Free breakfast not worth the price, Won't be back
Cons (-) location
Pros (+) Nice view of dam and gorge
Cons (-) Old and dirty look rooms Loud and noisy AC Understaffed and long wait in the dining room Old and dirty look dining area
Pros (+) Beautiful view from the property Friendly staff A hardworking and good spirit male server in the dining area
Cons (-) Old building and smelly rooms, loud ac in the room. it's poorly understaffed in the dining room during breakfast. It was a long long wait to be seated and another long long wait to be served. The poor hard working male server had to be multitasked and race through everything. He still keeps good spirit though. Thumbs up for him.
Pros (+) Comfortable Bed outside pool
Cons (-) Old carpeting soiled chair in room Loud AC unclean restaurant (cobwebs on windowsill) cranky waitress
Pros (+) Clean, smelled fine. Had a fridge and microwave. Staff was friendly.
Cons (-) There were no regular rooms facing the view, the pool was not yet open (we had 80 degree weather), no hot tub available. The from looked like it hadn't been updated in at least 20 years. Loud air conditioner.
Pros (+) The location was great. We didn't have a view of the river however we walked down one evening & it was beautiful! I would always choose this hotel over any of the other ones in the area. Overall, we love this place.
Cons (-) The bed & pillows were lumpy and uncomfortable. There we loud guests who we could hear coming in and out of their rooms, slamming doors behind them.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a free continental breakfast, which many guests have found to be nice and filling. However, some guests have mentioned that the breakfast options were limited and not always well-stocked.
How is the cleanliness of the rooms at the hotel?
Many guests have praised the hotel for its clean rooms and friendly staff. However, a few guests have mentioned issues with cleanliness, such as stained carpets and dirty towels.
Is the hotel currently undergoing any renovations?
Yes, the hotel is currently undergoing renovations to improve its facilities. Some guests have mentioned that the remodeling is ongoing, which may impact certain areas of the hotel.
What are the parking options at the hotel?
The hotel offers free parking, which provides convenient and adequate parking options for guests.
How are the beds at the hotel?
While many guests have found the rooms to be clean and the staff friendly, some have mentioned that the beds were uncomfortable and the pillows were not of the best quality.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a View
Some guests were disappointed with the initial room view and had to request a change. Consider requesting a room with a river view to avoid facing the parking lot.
Be Mindful of Renovations
The hotel is currently undergoing renovations, which may lead to some inconveniences such as noise and limited facilities. Keep this in mind when booking and managing expectations.
Check for Room Renovations
Some guests mentioned that certain rooms have been renovated and offer a pleasant stay, so it might be worth inquiring about the availability of these rooms.
Consider Noise Levels
Several guests reported noise disturbances, so it might be beneficial to inquire about the noise levels and request a quieter room if needed.
Verify Breakfast Availability
Some guests were disappointed with the breakfast options and availability. It's advisable to check the current status of breakfast offerings before making dining plans.
Inquire About Construction Impact
The ongoing construction might affect the overall ambiance and facilities. Consider reaching out to the hotel to understand the extent of the impact during your stay.
Check for Updated Amenities
Due to the renovations, some amenities and facilities may be limited or under maintenance. It's recommended to check the status of amenities like the pool, restaurant, and bar before arrival.
Be Aware of Room Conditions
Some guests reported issues with room cleanliness and maintenance. It's advisable to inspect the room upon arrival and promptly report any concerns to the staff.
Consider Room Location
The hotel consists of multiple buildings, and finding rooms can be challenging. It's recommended to inquire about the room location and accessibility to avoid inconvenience.
Verify Room Facilities
Some guests experienced issues with room facilities such as non-functional showers and missing amenities. It's advisable to verify the functionality of essential facilities upon check-in.
Location
3223 Bret Clodfelter Way, The Dalles, OR 97058
What's nearby
- The Dalles Bridge0.5 mi
- Sunshine Mill Winery1.8 mi
- Sharp Family Residential Ensemble2.2 mi
- The Dalles Civic Auditorium2.3 mi
- The Dalles Carnegie Library2.3 mi
- Fulton-Taylor House2.4 mi
- John and Murta Van Dellen House2.4 mi
- Edward French House2.5 mi
- Rock Fort Campsite2.5 mi
- Hugh Glenn House2.6 mi
- Heimrich-Seufert House2.7 mi
- Bennett-Williams House2.8 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Columbia River Hotel, Ascend Hotel Collection
Low season | February |
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High season | August |
Average price (weeknight) | $156 |
Average price (weekend night) | $161 |
When to book a room at Columbia River Hotel, Ascend Hotel Collection
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.6 |
|---|---|
Distance to city center | 2.2 mi |
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