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Very helpful stuff, trying to satisfy any reasonable wish. Beautiful hotel, nice service! Animation for kids sometimes was cancelled without notice
It was a clean place to come back to at the end of the day. Nice architecture. It was not actually in Tigaki-needed to rent a car to get around and it was not something we had budgeted for.Food was bland and not 5* standard-very repetitive.Flies on buffet.Breakfast too busy had to wait in line for coffee and food(live stations manned by 1 person only).Staff lacked knowledge.Towels(room & pool) smelled bad.Claimed to have WiFi in rooms but didn't.No questionnaire to fill out at the end of stay for feedback. No PR/Guest Relations Manager.
We had a wonderful time at this hotel. The facilities were excellent. Modern style rooms. There were five pools, so as enough to accomodate everyone. Nice location. Quite peaceful at night. The food was also very good
Nice pools and not to overcrowded. Good bus connection to Kos town. It is a good hotel but you don't expect to get 4star quality if you book a 5*star hotel, especially from a chain like Iberostar. The buffets are not good enough, 5 days the same musician whole evening, the maintenance of the garden. Beach towels can only be picked up at very limited times.
It ıs a good hotel and you get what you paıd for. Although there was a warnıng about sea beds reservatıons almost each one was reserved.
Beautiful gardens, most of the staff very nice and helpful, nice Olympic pool, spacious and well furnished rooms, good location (10 min by bus from Kos town). Poorly renovated bathrooms, bad quality food, atmosphere of 'mass tourism' in restaurants and pool areas (noisy, endless queues, in no way relaxing ), some facilities (f.ex. billard, air condition in our rooms !!! ) constantly out of order.
Nice pool and babycare We had all inclusive and i was really disappointed on the food, both on the taste and the service.
the hotel was very close to the main strip in tigaki, there was plenty of room by the pools and the value for money was excellent the only negative i can think of was that other holiday makers staying in the same hotel didn't seem to be very welcoming of English staying there and it felt a bit awkward as if we were constantly being stared at by others.
Good all-inclusive price, good clean and comfortable rooms, tasty meals for the most part, and a great location near Tigaki Beach. You can only get fresh towels every other day, food at the Buffet good cold quickly (no apparent heating system, and the juice and beer were extremely watered-down.
Peaceful Shower head completely unpredictable. Needed top sheet on bed as doona too heavy
The comfort was excellent. The materials used in the hotel was of a very high quality. The hotel has a different view of garden view than booking.com has. The main pool area was not well organised. It was difficault to get towels and sunbeds.
The view,the design of the hotel,the privacy,the hospitality of the hotel staff,the swimmingpool restautant facilities and service 1.when you take shower in the bathroom water is coming out of the bath to be cheked. 2.Breakfast to be improved having a diet corner and the fresh orange juice also.
If you are looking for a perfect Hotel with the most amazing swimming pools you'll ever see, and all of this at a fair price, this is the place to go.
The view of the sea is wonderful. Also the design of the hotel is very nice.
We enjoyed the beautiful view and enjoyed the varied breakfast-buffet (they even had whole grain bread). The evening service at the main bar was really good- very friendly barkeeper. The pianist at the main bar plays a very nice mixed musicial program.Towels were always provided at the pool and at the beach. The food and service in the "à la carte" Restaurant was disappointing (service unpolite). In addition, the reception seemed unmotivated to answer any question (e.g. for the taxi service to the airport we needed to ask 3 times to organise this). In the bathroom we had problems with the shower since the hothead was not stable and the water came out of the drain and spilled over the whole bathroom. Furthermore, the beds gave us a back-ache.
Constructed in 2009, deserves each one of its 5 stars! It is very modern, very clean, a deluxe hotel. Staff was more than polite and very friendly, breakfast was superb, very spacious room which had an incredible sea and infinity pool view, modern design in every corner! Loved every minute of it! It was one of the greatest weekend breaks we've had! No flaw in my opinion!
Friendly and efficient staff, excellent breakfast, impeccable and modern decorated rooms, great pool and gardens
room very spacious no bar facilities and had trouble finding staff
simple, relaxing & easy going
It was nice to find an economical hotel for 4 people with sufficient room.
nice staff. cheap and a good location. it should've had a reception with 24h service just in case
Good quiet location, roomy well-finished apartment with simple but solid furniture, nice garden, beautiful views from garden and pool, good pool, very sweet and helpful staff who went out of their way to please you. There was no household linen: tea-towels, bath mat, dish cloth etc. and no bread knife (until we asked for one).
Thought when we got there that it had everything that we we looking for. Was not told it was the end of season and many things closed before the end of our stay. Staff very abrupt and they made no mention of this until it was no longer available, eg: children's slide pool, water sports aavtivities etc .
animation staff, Lee kate and thomas :) the manner in which some bar staff spoke to us
Excellent service from the staff good selection of food and drink The nearest village is Kardamena - not the best location on Kos Island!
Lovely hotel staff were great and the food is amazing, it has to be bacause you can't go anywhere else it's not within walking distance of anywhere you need to rent a bike or get the bus.
The kindness of the staff and the value There should be more ramps for prams or wheelchair
Beautiful setting at end of Tigaki beach. Staff very helpful, grounds nicely kept. Pool area very clean. Breakfast very liberal, including juices and pastries. Short walk to beach and wonderful restaurants. A short cab ride (approx 15 min from Kos town). Staff was very helpful in relocating us to room with good screens - to help keep out little fleas that are all around because of nearby salt pond.
Hotel was extremely clean and well kept. Gardens were beautifully tended. The pool was crystal clear. The power had fluctuations during my stay, and there were a couple of outages during the night.
The advertised triple room was actually a studio room with a double bed & single sofa bed. Room was too small and overpriced.