Would you like to save as your currency permanently or for this visit only?
I loved the old world feel of the place, the hotel is full of character and has a wonderful charm about it. We had a great time there but customer support was lesss than wonderful.
Pleasant room Prepacked breakfast taken in bedroom
None Ugly panorama: a nuclear powerplant with many electrical wires; Very disappointing room: Unpleasent smell, dust everywhere, dead insects in the curtains, clear signs of repeated water damage on the ceiling which leaked sunday morning at 7am and water was dropping on our bed and laptop; 14 eur for a terrible breakfast including croissants placed their the day before (!) and one cellophane-covered plate with cheap cheese and salami, this and the rest (yoghurt, juice and coffee) was removed from the room although we paid for it and we had to complain to get it back. No excuses from the staff. When asking for a refund for the ruined night by the water damage dripping on our beds in the early morning the owner and the staff members were totally reluctant and impolite. When I insisted they were shouting at us and a staff member told us that we have to leave immediately otherwise she would throw our stuff out of the window; when we fotodocumented the water damage she was making fun of us by doing silly dances and asking to be phographed as well.
Great value & 24 hour access
Friendly athmosphere, big rooms, clean No restauration in the evening ; TV screens to high and too small. No good seat in the room
Hotel was quiet and romantic because of its history. Amenities were minimal. Hotel room was not as clean as it should have been.
No staff in the chateau outside of working hours
Large room, close to the place where I was supposed to do the bussines trip Bath tube not working properly, leaking on the floor. In front of the leaving room window there was a nest of wilde bees. This was not so pleasant when I tryed to let the fresh air to come into the room