comfortable budget hotel ideal for business trips none
Food was excellent Staff were very friendly. There was a very good Bus service to City center and also to Airport. Our bed was too small 4 foot.
Location and style of hotel - motel style. Service at breakfast good and friendly Smoky atmosphere - had to change rooms. Beds uncomfortable, only twin beds available. Not very comfortable at all
The staff, in particular Brian the night porter who went the 'Extra Mile' in terms of service, help and courtesy
Convenient location for us at the time At dinner, poor selection of desserts - but quality of what was available was ok
The staff were attentive and friendly. The room was not too hot or cold and it was quiet.
Cold, run down and over all not anything other than a place to (try) sleep.breakfast was good room was not very clean, beds were uncomfortable, quite run down
Free Wifi internet. Decor, room, and bathroom, Dining tables were too high to be comfortable. Road noise was mostly masked in my room, but not sure about other rooms.
Relaxing and comfortable after a long journey The heating system and how to use it in your room!
The staff were freindly and helpful with the exception of the room maid who let herself into the room in the morning without knocking and without apologising! Wasn't impressed - would not stay again. Will stick to Premier Inn in future.
The food was terrific, great value for money, lovely location, and contrary to previous comments - there is a car park! Some staff were V.unfriendly, bathrooms dated with no shower curtain and no frosted glass/curtains over window!
Very relaxed atmosphere Noisy disco (?)
Staff were really helpful and friendly- great breakfast options :) Picky yes, but I would have liked a proper shower. Couldn't get the attachment on the bath to a decent temperature.
Good food and excellant service.
The lady on reception was very good During the evenining the guy behind the bar obviously had a problem about something, we heard him swearing then he went outside and had 2 cigarettes. Later that evening the bar was very busy and the same guy said he could not serve me because there were no glasses. I stood there waiting, he then said to me why are you staring at me I have already told you I have np glasses. Another member of staff came over and served me, no problems. He spoilt was was a good stay at the Bull.
the staff were great and great food we were quoted £39 online but at check out payed £55
clean and comfortable room, nice pub downstairs I hit my head quite painfully. But that was my own fault ;)
Central location in small town. Very quaint. Staff very helpful when asked for local advice on shopping and transport on to a wedding we were attending nearby -we asked about taxis and within a couple of minutes Chris came back and said taxi booked and would collect us from back door car park. Also said no problem for us to sit and have coffee while we waited.
Not Much to like. Karoke on a Sunday night until about 1am on Monday morning. Could not park my car, could not get to my room, could not get to sleep.
Helpfulness of the staff in providing a heater for my room,breakfast was good Room a little chilly - particularly the ensuite
OK facilities. Smell in bathroom (room 218); location and traffic noise not wonderful.
the old atmosphere
Staff are excellent. Oldest hotel in England. Quaint. Excellent Restaurant. Excellent Bathroom and lots hot water. No smoking rooms were all in modern extension not the historic building and the bedroom decor was tired. TV did not work properly.
Almost nothing The staff, the noise in the room
location good, well preserved old building
was there one night only , room was warm which was good. breakfast was too expensive.
The total service was excellent.
Only one-night stay - as we had wedding to go to nearby on the Saturday evening - but found it to be a pleasant, friendly hotel to stay in. No
Staff were very friendly and helpful
The general old world appearance and decor none
Worst hotel I have stayed in, please avoid. Room was filthy, bed very uncomfortable, shower fittings hanging off the wall. I do not usually write reviews, but please avoid.
The friendliness of the manager and the location of hotel were excellent
The landlord was very friendly and made me most welcome. The room was not particularly clean. I did not feel it had been properly prepared; little things like the toilet roll only being about a quarter left. The shower was also barely better than a trickle
Good camra pub with very friendly staff and owner. Good breakfast. Bed was most uncomfortable & lumpy !
Landlord was very friendly and helpful - breakfast was amazing - delightfully offbeat but wonderful experience - would recommend to anyone who was open to something a bit different. Room was a tad small by Australian standards but not by English ones. Linen and towels were clean as was room.
Nice and quiet,friendly area Bathroom a bit small
Dirty , room lacked essentials, very grotty place as a whole Dirty room lacked essentials very grotty place
Was treated with very good maner room was nice overall very good value None
bedrooms staff at breakfast were to busy speaking about their evening out and not paying enough attention to guests.
Location to City Centre Bath water not hot enough
size of bed cooked breakfast staff Bar area
Convenience Couldn't find a vending machine
Efficient service Not really but no bath plug in my room and people smoking outside my window so couldn't open as it was ground floor. Bathroom grouting needs attention in the room I stayed in.
No food drink or room service available 2-6 p.m at weekends. We wanted afternoon tea!
Room was very comfortable and clean Staff although helpful were not well informed on local attractions/ services
beautiful large room. The shower head in our room would not stay in place so we had to wedge the shower lead round the taps. It made having a shower a challenge! The chairs in the room were somewhat hard so an armchair in the room would have been the icing on the cake.
Good sized clean bathroom
Excellent room, fantastic food and friendly staff n/a
Restaurant and leisure club excelent TV system was not working. Motel style is offvputting especially in poor weather
The staff were accommodating and the food was good The bedrooms are in need of refurbishment, they are very tired especially the bed, I could feel the springs.
the rooms werent great but did for a 1 night stay for work purposes and considering the price they were ok ,van was safe outside so all in all ok
pleasantness and friendliness of all staff. Good food well presented Rooms were a little on the dark side
The staff were all very good and very helpful. The rooms could do with updating.
The rooms are in need of an overhaul - the bathroom needed a good clean.
It was a freindly and clean hotel. Location was perfect for us, as we were going to a birthday party nearby
Good value for money dinner menu difficulty mastering the room heating controls
Food good Dreary, motel like feel. In need of major refurb which they are planning
Everything worked, comfy bed, clean Felt old fashioned even though recently redecorated
Nice Helpful Staff,nice clean enviroment Menu choise a bit limited,
the decor of rooms noise outside at night
Location Room over the High Street, too much noise!
It's location, it is on the high street and could not possibly be any closer to town even if they tried! Nothing
The old fashioned style and age of the surroundings. The Ghost waking us up.
It was comfortable and warm. It was extremely noisey on a Monday evening because of a regular band practice. No one was made aware of this. It was so loud that you couldn't stay in your room because of the noise and vibration.
Price, breakfast Noise
Well, It is the first time I live in a hotel with almost 500 years history. The room is a little small...
There was no hot water in the shower
The hotel staff. We were impressed by the check-in staff on reception, the evening duty manager & service staff at breakfast. All were welcoming, helpful, charming and very well trained. Proximity to the event we were attending at Layer Marney Tower.
Food in resturant Busy with corporate event all weekend
The facility and the faculties were awesome . Nothing
Relaxing, good facilities and standard of hotel.
very relaxing and enjoyable not enough time to do a lot more in the time we spemt there
Sky sports in the room Well kept room Well kept hotel Nice surroundings They could have been a bar menu
Excellent facilities, well laid out room Had to ask for a remote for TV, but was supplied very promptly
Have stayed several times, it is a suitable location for my requirements Could do with a fridge in the room
Quick service Bathroom decor is a little dated and te location isnt highlighted too well in the surrounding area
At 1:45 am the radiator in the room woke us up making such a loud drilling noise for about 20 minutes. The morning breakfast was not very nice the beacon and sausages were over cooked and bland and we had to serch for someone to top our coffee up
very polite and coutious staff. Room cleanliness bar food cold be improved.
Facilities and cleanliness of hotel. Ability to hear Essex girl antics in adjoining room
The gentleman was very helpful at reception-went out of his way to assist me.
After a long journey in the fog, it was lovely to have room service meal (from a well-mannered and lively steward), rest, relax and watch the rugby on tv! N/A
The staff were really frendly. The breakfast had a nice variety and tasted very good N/A
Very pleasant stay albeit for one night only. Quiet location which was impressive.
The welcome of the staff I was made to feel welcome in all areas, and you felt the staff enjoyed their role rather than just being at work.
Very nice breakfast. Charges for internet, it should be wireless and provided for free.
The lovely breakfasts Nothing
room size and ease of access to colchester utd football ground(taxi £10) breakfast is a set price £13.95 alittle bit out of most peoples range
Helpfull staff Bathroom not really clean , specifically the bathroom floor was dirty on arrival
Pleasant surroundings. Good room decor. Good breakfast. No air conditioning in room. Had to ask for a fan as the one I was told was a fan, provided in the bottom of my wardrobe, just wanted to push out more heat. Slept with the fan going all night.
Friendly staff, good food, spacious room, quiet, comfortable bed. Dirty shower, shower control had orange coloured scum on it which I managed to get under my finger nails. Shower screen broken. Bedroom walls need cleaning & painting in parts. Lamp and t'v remote did not work.
Good meal after a long drive, waiter service excellent. The toilet in my room did not work. I reported this in the morning. On checking out the desk staff did not ask me whether I was satisfied with my room and of course the answer would have been no!! Perhaps some form of compensation could have been offered as the room was not cheap.
None Checked in by internet which gave impression that I had paid. Later told I had not then moved to pontlands hotel becuae of building work Promised advice re taxi which has to chase arrived back in evening hotel locked up and lights turned out tried to check out in morning and no staff anywhere
The room was a generous size, well-appointed and with a very pleasant outlook. The food was well cooked, and service was friendly and attentive. Reception was welcoming and helpful. Price very reasonable. The food was a little slow in arriving; but then it was explained that there was a function elsewhere in the hotel.
pleasant convenient friendly atmosphere
Clean and well presented Expensive, particularly the breakfast
I liked the setting of the hotel. The breakfast was very good. The stress caused by the problems surrounding our booking
Dining room service good for breakfast. (did not do dinner) Some of the carpets a bit tired. They also could do with cleaning - do we clean carpets in the uk or just vac them. Road noise could be a problems for some. Why are hotels obsessed by duvet on the bed - they are ridiculous and nearly always too hot - we have to request a change after 1 uncomfortable night. All hotels - back to sensible sheets and blanket soon!!! (I had asked for twin and we got double -they changed it - lack of attention to detail but important for us)
Having the kettle and tea things in the room. Booked for convenience of location to party we were attending. Was a bit tired. The window opener on the window I opened came away in my hand, the shower divider didn't stay on the edge of the bath, kept swinging out - wet floor caused husband to fall. No account of three of us in the room ref tea tray cups, shower bits, etc. Reception staff on checkout queried that we'd paid in cash on the day of arrival (we only stayed one night) which was embarrassing.
Room, easy wi-fi, good food, good location
Nice setting, quite Restaurant quite formal, fussy menu
The hotel overall was really good and I thought the housekeeping team did a wonderful job. The room was a good size, as was the bathroom. I particularly loved the open fires in the lounge areas. ~There was not really enough wardrobe space.
Perfect place, facilities are fantastic, staff is helpful, and allow you to use the swimming pool even out of the planned hours, good experience Gym was a bit small and always full, however, fantastic place for jogging around the hotel!
Clean, comfortable, staff helpful. Intermittent loud noise (? fridge; aircon? )about hourly which woke us up.
Comfort and quality was very good
I am always extremely fair when writing reviews as I realise these can strongly affect a business. I have to say that the approach to the Hotel and the building itself is lovely and the room was very clean. The grounds are well kept and on first impression we were delighted with the Hotel. There were 7 of us (4 rooms) staying at the Hotel as we were attending a function in the evening locally. We arranged to meet up in the afternoon in the bar for a snack although we were only allowed to sit in a small unnatractive private lounge with no character, more like a waiting room, as there was a Wedding Reception about to arrive. We came back down to the bar before we went out for the evening although again were not allowed in the bar. We had a loveley evening and returned to the Hotel about 11.45pm, there were no other guests to be seen. We had to find the 1 member of staff on duty to get a drink and sit in a corridor. Breakfast was awful and staff did not seem particularly interested in us at all.
The use of a private room for the 70th birthday dinner we attended. Excellent facilities at the indoor pool, and the offer from reception staff to open at 7 am. Pleasant friendly atmosphere from staff. We had an executive room with sitting room at £135 - good value, bu would have been content with a bedroom only at a lesser cost had we been able to book earlier - our problem. Hope to return Oct. It would have been nicer at breakfast to have had pineapple juice as one of the juices, also more choice of fresh/tinned fruit, individual bowls rather than one mixed bowl. Nevertheless I enjoyed my Continental breakfast
The function attended on Sat 27th November was well organised Our room was too cold and reception staff/mangement were not very helpful or understanding of the situation. It was a very cold period and no account of this was taken into account - almost an attitude that nothing could be done!!
comfortable bed, good location poor quality TV
A fine hotel in stunning surrounings with 2 golf courses attached.All the staff were very friendly and made you feel at home immediately. No complaints
the staff were very helpful the room was very clean and tidy comfortable a very worthwhile stay for the price I thought the room would include breakfast as this is a must as a feature in the current climate and for he price...on the basis of this we decided to eat away from the hotel for meals as this offered the best value for money
Clean, friendly staff, good food and enjoyed the pool!!! Nothing. Shame about the weather but no one can do nothing about that !
Roomy, clean, small details (quality of beds sheets etc) but above all, the marvellous staff team. Made my long business stay a real pleasure. Food good in restaurant too. Very slow room heaters, if you forget to inform the staff and get your room 'pre warmed' you may have to sit in your overcoat for 10-15 minutes until it gets going, but hey, maybe it's an environmental thing! Breakfast bit uninventive, same every day.
It had a nice bathroom Very basic room the travel inn offers more comfort for less money
Excellent location 10 mins off the a12 in pleasant rural location. Good facilities, good sized well equipped rooms, friendly staff Restaurant a bit pricy but lounge bar meals reasonably priced and good quality.
Location and hotel facilities (spa) Restaurant closed earlier than we'd have liked (9pm), but room service was excellent and the food was very good.
Made to feel very welcome and comfortable. Wonderful setting. Just lack of toiletaries in bathroom but I did have an economy room. And would have been nice to have rack of toast brought from the kitchen at breakfast instead of having to queue for the single slow toaster (with army of hungary golfers in front of me!)
Chef took the time to discuss my dietry needs&supplied me a lovely me. Dining rooms was good.Hotel was very busy but we were not disturbed by noise. Room outlook was over car park, not so good. Ordered papers but werre not told we had to collect from reception. Spa had products on show however when I wanted to purchase something I was told that as yet they did not have any to sell. For me mattress was a bit 'tired' fortunately had taken a travel memory foam mattress. Would recomend both the hotel and your services and hope to arrange astay via yourselves next year
Value for money accommodation Food - roomservice meal was expensive and not the highest quality
Everything was very well done from start to end - amazing. None.
Would be good to have an alarm clock and phone availability
Such a pleasure to find polite, helpful and friendly staff. Very quiet night's stay but in good location to reach colchester town centre, pubs and restaurants. None
Excellent hotel. Friendly Staff. Room was immaculate. Close to Town Centre. Internet should be free.
Friendly staff Clean and functional room Good parking facilities Insufficient acoustic insulation Noisy floorboards
None No reception area and bar maid not aware of booking in procedures, stayed in room 1 noise of traffic and public bar, heard every hand drier in bar toilets operate. Room 5 was occupied by resident manager so we were awake 5am each morning. The water and drainage pipes from room 5 run directly above the bed in room 1. Floor boards creeking and heard his telephone conversations. Cleanliness of bathroom poor, no replacement toilet roll so had to obtain one from the bar toilets. Had a meal in the first evening in the bar food not hot and price of beer is expensive.
Reception Staff very friendly and helpful
Friendly atmosphere Helpful staff. Food good clean room Although there is a night club we were allocated a room in the quiet part of the hotel and were not disturbed by any noise. Would certainly visit again if we were in the area
the entertaianment i
The location was ok and the hotel was good value for the money The shower in the room did not work. The hotel did not serve food except for breakfast despite the review. However there was a pub across the road which served food
Reasonably quiet on a Sunday. Not woken up. Hotel is in a shopping precinct with no adjacent parking.
Good breakfast,room very clean and comfortable.
Easy, relaxed,good parking, reasonable cost worn out bed
Good cooked breakfast and attentive staff Room was stuffy
friendly to noisey after closing time
Friendly & excellent value for money Nothing
Excelent value (£70 inc breakfast). Clean and comfortable bed. Modern, fresh and well-decorated room. Very good breakfast. Staff very helpful and polite. Strong smell of drains from bathroom sink. Interior bathroom door handle dropped off immediately.
Very polite staff and room was very comfortable
Cleanliness of hotel and room.Friendly staff.Good breakfast. Windows not double glazed resulting in a cold draft.Room smaller than expected.Heating was not very efficient.
Once you know about special offers the booking system is easy, originally I booked and was paying £55 for the night, then my sister booked special offers and was paying £29 I then cancalled my booking and rebooked this is the only bad point I can find you would have charged me £55. The staff were excellant and service for the price I paid was excellant None
Friendly, welcoming, excellent bereakfast None