Our hotel room was extremely run down. We stayed in several hotels throughout Japan and the Hyatt was by far the worst yet most expensive. I was in shock at how depressing the room was.
4 stars
Hyatt Regency Tokyo
Photos of Hyatt Regency Tokyo
Overview
Shinjuku is a commercial district in Tokyo, Japan that is energetic and full of entertainment. This is where Hyatt Regency Tokyo is located. This hotel is surrounded by many things to do and a lot to see.
This hotel is quite large, with 746 rooms. There are many different kinds of rooms to choose from. Rooms can be chosen with views of the city, Club access, as corner rooms, and a number of different kinds of suites. Amenities in the rooms include air conditioning, minibars, bathrobes, LCD TVs, free WiFi, desks with ample workspace, and refrigerators. The hotel caters to the needs of business travelers and that can be felt in all of the room choices.
Hyatt Regency Tokyo has seven different restaurants. There is also a bar. The various restaurants serve Chinese cuisine, traditional Japanese, a Teppanyaki grill, sushi, and Italian-inspired food. Eau de Vie serves high-end whiskeys and other liquors.
The hotel is located in downtown Tokyo. There are several parks to visit, like Shinjuku Central Park. A quick walk will take guests to the Odakyu Department Store where travelers can do some shopping. Guests can also easily get to Meiji Jingu, Tokyo Opera City, and Tokyo Metropolitan Government Office. There is golfing in the area too.
Hyatt Regency Tokyo makes sure that guests are completely satisfied with their stays. This is the perfect location for anyone traveling to the city for business. Leisure travelers will find a lot to like too.
Latest deals for Hyatt Regency Tokyo
*Total includes estimated local taxes & fees payable on check out.
Rates may not include a tourism tax payable by travelers at the hotel.
Prices are based on 1 night, not including taxes and fees
Amenities at Hyatt Regency Tokyo
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Yukata (Japanese bathrobe)
- Shower
- Shower cap
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Bottle of water
- 24hr front desk
General
- Executive lounge access
- Family rooms
- Garden view
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
- Privacy curtain
- Storage available
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Spa
- Spa and wellness center
- Spa
Parking and transportation
- Parking
Fitness
- Fitness center
Reviews of Hyatt Regency Tokyo
8.1
Very good
1590 verified ratings
Wonderful
801
Very good
328
Good
217
Okay
83
Fair
73
Mediocre
39
Poor
49
Summary of reviews
Guests say
Guests appreciated the convenient location and friendly service of the hotel, with many praising the helpful staff and amenities like the shuttle service. However, several reviews mentioned cleanliness issues and the need for renovations, particularly in the rooms, which detracted from their overall experience.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
8 out of 10
39 reviews
8 out of 10
3 reviews
All reviews
Pros (+) So many toiletries! Free shuttle to metro. Excellent location. Impeccable service. Big rooms.
Pros (+) Great buffet and friendly helpful staff
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the rooms at Hyatt Regency Tokyo?
The hotel offers a variety of room choices, including those with city views, Club access, and different kinds of suites. The rooms are equipped with amenities such as air conditioning, minibars, bathrobes, LCD TVs, free WiFi, and desks with ample workspace.
How is the food quality at Hyatt Regency Tokyo?
The hotel has seven different restaurants offering French-inspired, Chinese, traditional Japanese, Teppanyaki grill, sushi, and Italian-inspired cuisine. Guests have also praised the excellent breakfast and commendable views.
What are the nearby attractions to Hyatt Regency Tokyo?
The hotel is conveniently located near attractions such as Meiji Jingu, Shinjuku Central Park, and the Odakyu Department Store for shopping. It's also close to Tokyo Opera City, Tokyo Metropolitan Government Office, and offers easy access to golfing in the area.
How is the customer service at Hyatt Regency Tokyo?
Guests have highlighted the very friendly and helpful staff, with particular praise for the attentive service at the Caffe restaurant. The staff is known for being extremely helpful and efficient, ensuring a comfortable and welcoming stay.
What are the best times to visit Hyatt Regency Tokyo?
The hotel experiences low season in August and high season in November. Visitors can take advantage of the strategic location with access to the MRT and enjoy a very nice park just opposite the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for Club Access
Several guests recommended booking a room with club access, as it provided great value and additional perks.
Consider Room Selection Carefully
Some guests suggested being mindful of room selection, as certain rooms were described as spacious and offering excellent views, while others were noted to be smaller and outdated.
Check Nearby Attractions
Guests highlighted the convenient location near public transportation and a nearby park, making it easy to explore the area.
Be Mindful of Noise Levels
Some guests mentioned noise disturbances from neighboring rooms or the surrounding area, so it may be beneficial to inquire about quieter room options.
Explore Dining Options
With a variety of dining choices nearby, guests can enjoy the convenience of different restaurants and cafes in the vicinity.
Consider Transportation Options
While the hotel offers access to public transportation, some guests recommended checking for shuttle services or alternative transportation methods for added convenience.
Inquire About Family-Friendly Amenities
Families traveling with children may want to inquire about available amenities and room configurations to ensure a comfortable stay.
Check for Room Upgrades
Considering the varying room conditions, guests may want to inquire about the possibility of room upgrades for a more enjoyable experience.
Utilize the Health Club and Pool
Guests can take advantage of the hotel's indoor pool and health club facilities for relaxation and recreation during their stay.
Plan for Laundry Needs
As there are no laundry rooms available, guests may want to plan for laundry services or alternative options for their laundry needs.
Location
2-7-2 Nishi-Shinjuku, Tokyo 160-0023
What's nearby
- Harajuku1.6 mi
- Central Tokyo2.4 mi
- Roppongi Hills2.8 mi
- Roppongi Hills Mori Tower3 mi
- Roppongi3 mi
- Nippon Budokan3.3 mi
- Kokyo3.5 mi
- Tokyo Dome3.5 mi
- Tokyo Tower3.8 mi
- Shinbashi4 mi
- Tokyo Electric Power Company4 mi
- Shiodome4.3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt Regency Tokyo
Low season | July |
|---|---|
High season | November |
Average price (weeknight) | $415 |
Average price (weekend night) | $418 |
When to book a room at Hyatt Regency Tokyo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hyatt Regency Tokyo
FAQs when booking at Hyatt Regency Tokyo
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Value for money | 7.3 |
|---|---|
Distance to city center | 4.4 mi |
Nearest Airport | Tokyo Haneda |
Distance to airport | 11.1 mi |
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