Pros (+) Possibly the best service we've ever had at a hotel. A real gem in the heart of Tokyo. So much to do, see and eat within walking distance.
Latest deals for Shangri-La Tokyo
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Deals from
$486
•Cheapest rate per nightCompare prices for Deluxe room, Executive room and 22 more Shangri-La Tokyo deals.
Deluxe room, 1 king bed
$486
nightly with fees
Deluxe room, 1 king bed
$656
nightly with fees
Deluxe room, bed type unknown
$710
nightly with fees
Deluxe room, bed type unknown
$791
nightly with fees
Deluxe room, 1 king bed
$945
nightly with fees
Deluxe room, bed type unknown
$966
nightly with fees
Deluxe room, bed type unknown
$987
nightly with fees
Deluxe room, 1 king bed
$1,020
nightly with fees
Deluxe room, 1 king bed
$1,174
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Rates may not include a tourism tax payable by travelers at the hotel.
Amenities at Shangri-La Tokyo
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Reviews of Shangri-La Tokyo
9.3
Wonderful
613 verified ratings
Wonderful
484
Very good
68
Good
29
Okay
8
Fair
11
Mediocre
4
Poor
9
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location near Tokyo Station, exceptional service from friendly and helpful staff, and high standards of cleanliness. Many appreciated the spacious and comfortable rooms, as well as the luxurious atmosphere. However, some guests were disappointed with the breakfast quality and value, and a few noted minor issues with facilities or billing. Overall, the positive experiences with service, location, and room comfort stood out most.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
9.3 out of 10
268 reviews
9.2 out of 10
6 reviews
9.6 out of 10
2 reviews
All reviews
Pros (+) Location
Cons (-) Recognition for returning guests
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
The hotel offers an indoor pool, fitness center, luxury spa, and wellness center with a sauna. Guests can also enjoy an executive floor, pillow menu, and free Wi-Fi.
Is parking available at the hotel?
Yes, the hotel offers parking with valet service and an EV charging station, providing convenient options for guests with vehicles.
How is the food quality at the hotel?
Guests can enjoy breakfast at Nadaman or Piacere, and there is an on-site restaurant. Some reviewers mentioned that the room service menu could have more options.
What is the cleanliness like at the hotel?
While many guests praised the beautiful rooms and excellent service, a few mentioned that the room sofa and carpet could be cleaner. However, the hotel provides a comfortable and clean environment for guests.
When is the best time to visit the hotel?
The high season is in September, offering a great time to experience the hotel's wonderful customer service, central location, and quality facilities. However, it's important to note that some guests found the breakfast overwhelming during their stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Breakfast Options
While some guests enjoyed the breakfast at the on-site restaurants, others found it overwhelming or limited in variety. It may be worth exploring nearby breakfast options as well.
Take Advantage of the Central Location
The hotel's central location near Tokyo Station and its easy access to the metro make it convenient for exploring various tourist spots and accessing plenty of nearby restaurants and bars.
Be Mindful of Room Service Menu
Some guests noted that the room service menu was not available in Chinese, which may be a consideration for Chinese-speaking guests.
Check for In-Room Amenities
Guests appreciated the spacious rooms, elegant design, and amenities such as the spa and wellness center. However, some mentioned that the sofa and carpet cleanliness could be improved.
Consider Alternative Dining
While the on-site restaurant received positive feedback, some guests found it expensive. Exploring nearby dining options or trying the tapas/champagne special offer in the Lobby Lounge could provide a different dining experience.
Be Aware of Limited Services
Some guests felt that certain services were limited due to COVID-19, so it's advisable to check the availability of specific services before booking.
Explore Nearby Attractions
The hotel's proximity to attractions like Kabuki-za, Kokyo, and Tsukiji Outer Market makes it an ideal base for exploring the area.
Take Note of Room Facilities
Guests appreciated the spacious rooms, quality facilities, and the hotel's elegant ambiance. However, some noted issues with the TV mirroring function and cleanliness of certain amenities, so it may be worth checking these during the stay.
Consider Alternative Breakfast Locations
Some guests preferred the lobby lounge for breakfast and noted a difference in the variety of breakfast options. It may be worth inquiring about breakfast location and options when making a reservation.
Location
Chiyoda-ku, Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Tokyo 100-8283
What's nearby
- Nihonbashi338 yd
- Bank of Japan0.3 mi
- Ginza0.8 mi
- Kokyo0.9 mi
- Tokyo Electric Power Company1 mi
- Akihabara Electric Town1.1 mi
- Nippon Budokan1.3 mi
- Shinbashi1.3 mi
- Shiodome1.5 mi
- Tokyo Dome1.9 mi
- Tokyo Tower2.1 mi
- Ueno Koen2.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Shangri-La Tokyo
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
April | March | $1,039 | $813 |
Cheapest month to stay with an average 43% drop in price. | Most expensive month to stay with an average 64% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Shangri-La Tokyo
Which month has the cheapest rates at Shangri-La Tokyo?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Shangri-La Tokyo is August, with an average nightly rate of $708. The most expensive month is April at $1,432 per night.
What is the cheapest day to book Shangri-La Tokyo?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Shangri-La Tokyo is Sunday, with an average nightly rate of $744. The most expensive day is Monday at $1,272 per night.
How far in advance should you book Shangri-La Tokyo?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Shangri-La Tokyo, book around 3 weeks in advance. This could save you approximately 40% compared to booking last minute.
KAYAK's top tips for your stay at Shangri-La Tokyo
FAQs when booking at Shangri-La Tokyo
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.1 mi | Tokyo Haneda | 9.2 mi |