Overview

Sun Members Tokyo Shinjuku

3-5-13 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan
+81 333 498 601

$77+

Overall guest ratings

7.2/10 Good
Based on 1,082 reviews

Review highlights

  • 10.0
  • 9.0
  • 5.3
  • 5.1

Good to know

  • Clean rooms

Nearby

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    About

    Located in Shinjuku, this hotel is within 1 mi (2 km) of Tokyo Opera City Concert Hall, Meiji Jingu Shrine, and Tokyo Metropolitan Government Building. Shinjuku Gyoen National Garden and Yoyogi Park are also within 2 mi (3 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Cribs available
    • Gift shop
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.2 Good
    Based on 1,082 reviews
    • 10.0 "Incredible bar."
    • 9.0 "Internet works perfectly."
      8.8 "88% said the wifi quality was great."
    • 8.9 "Breakfast is good."
      9.4 "94% were happy with the price of the breakfast."
    • 7.9 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      8.4 "Housekeeping was great, according to 84%."
    • 6.6 "Location is acceptable."
      5.2 "Proximity to public transport was ok, according to 52%."
    • 5.3 "Rooms are ok."
      6.3 "63% said the view was so-so."
    • 5.1 "Average comfort."
      6.4 "For only 64%, the noise level was all right."
    • 3.2 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
      3.2 "For 68%, the lobby entrance was sub-standard."
    • 3.0 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      3.2 "For 68%, the lobby entrance was sub-standard."
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    Overall Rating

    7.2 Good
    Based on 108 reviews
    • 8.9 "Breakfast is good."
    • 7.7 "Good service."
    • 7.7 "High value."
    • 6.7 "Location is acceptable."
    • 5.4 "Rooms are ok."
    • 5.2 "Average comfort."

    Overall Rating

    6.9 Good
    Based on 584 reviews
    • 9.2 "Excellent breakfast."
    • 7.4 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 6.7 "Location is acceptable."
      5.4 "Proximity to public transport was ok, according to 54%."
    • 4.4 "Not very comfortable."
      4.2 "58% said rooms were small."
      0.9 "91% criticized the small bathroom."
    • 4.3 "Rooms are not good."
      4.2 "58% said rooms were small."
      2.9 "71% complained about the bathroom."
      0.9 "91% criticized the small bathroom."
      0.0 "For 100%, the rooms looked old."
      2.2 "78% found problems with the furniture."
    • 3.4 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
    • 2.5 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall Rating

    7.2 Good
    Based on 140 reviews
    • 9.0 "Excellent breakfast."
    • 7.8 "Good service."
    • 7.7 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 6.5 "Location is acceptable."
    • 5.2 "Rooms are ok."
    • 4.9 "Not very comfortable."

    Overall Rating

    8.2 Excellent
    Based on 248 reviews
    • 9.1 "Excellent breakfast."
    • 8.2 "Great service."
      8.0 "80% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      8.6 "Housekeeping was great, according to 86%."
    • 6.6 "Location is acceptable."
    • 5.9 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      6.7 "For only 67%, the noise level was all right."
    • 5.8 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
    • 3.4 "Bad amenities."
      2.9 "71% thought the building wasn't nice."
    • 3.0 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    data provided by TrustYou

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