Location, views of the city.
Latest deals for Hotel Cigarral de las Mercedes
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Amenities at Hotel Cigarral de las Mercedes
- Outdoor pool
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Reviews of Hotel Cigarral de las Mercedes
9.2
Wonderful
164 verified ratings
Wonderful
137
Very good
13
Good
6
Okay
1
Fair
4
Mediocre
1
Poor
2
Summary of reviews
Guests say
Guests overwhelmingly appreciated the hotel's exceptional service, with many highlighting the friendliness and attentiveness of the staff. The location, surrounded by beautiful gardens and offering stunning views of Toledo, was frequently praised. Cleanliness and well-maintained facilities were noted as strong positives, and several guests enjoyed the comfortable beds and quality breakfast. While a few reviews mentioned minor issues such as insects in a room, limited breakfast options, or occasional noise from events, the overall sentiment was highly positive, with many guests eager to return.AI-Generated from customer reviews
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9.2 out of 10
23 reviews
8 out of 10
1 review
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel?
The hotel offers beautiful space with stunning views, a very quiet atmosphere, and excellent rooms. The staff is really friendly and helpful, and the pool is great for chilling in the heat of the day.
What are the dining options like at the hotel?
The breakfast and dinner are very good, and the room service is excellent. However, some guests found the food choice to be limited on certain occasions.
How is the hotel's location and surroundings?
The hotel is very well located with stunning gardens, and the nature around it is excellent. The setting of the hotel is stunning, and the grounds are lovely, making it feel like a retreat.
What can guests expect from the staff and customer service?
The staff is exceptionally friendly and helpful, and the management is extremely gracious. The excellent staff is very attentive and makes the stay great.
What are the common concerns about the hotel?
Some guests found the hotel to be noisy due to building works, and others felt that the hotel's focus on weddings and large events made regular non-wedding guests feel like an afterthought. Additionally, some guests experienced service that was not as attentive as expected for a 4-star hotel.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a Balcony
Guests highly recommend booking a room with a balcony to enjoy the stunning views and outdoor experience.
Consider Low Season Visits
Visiting in October, the low season, may offer a quieter and more relaxed experience, avoiding potential high-season crowds and events.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as Puente de San Martín and Museo del Greco, which are within a short distance from the hotel.
Be Mindful of Noise
Be aware that there may be occasional noise from building works, which some guests found slightly disruptive to the overall experience.
Check Pet Policies
If traveling with pets, it's advisable to clarify the hotel's pet policy in advance to ensure a smooth and accommodating experience for both guests and their furry companions.
Consider Room Amenities
Some guests found that certain standard amenities, such as tissues in the bathroom and a wastebasket in the room, were missing. It may be helpful to inquire about these amenities when booking.
Be Aware of Event Focus
The hotel's main focus may be on hosting events such as weddings, which could impact the experience for regular hotel guests. Understanding this aspect can help set appropriate expectations.
Enjoy the Grounds
Take advantage of the hotel's stunning grounds, terraces, and gardens, which provide various spaces to relax, unwind, and enjoy the beautiful surroundings.
Be Prepared for Limited Dining Options
The hotel's dining options may be limited, particularly for dinner, so it's advisable to explore nearby dining alternatives in advance.
Consider Transportation
While the hotel offers free parking, it may be beneficial to consider transportation options for exploring Toledo, especially if planning to visit the old town.
Location
Ctra. Piedrabuena 72, 45004 Toledo, Toledo
What's nearby
- Puente de San Martín1 mi
- Monasterio de San Juan de los Reyes1.1 mi
- Sinagoga del Tránsito1.2 mi
- Sinagoga Santa María la Blanca1.2 mi
- Cortes de Castilla-La Mancha1.2 mi
- Museo del Greco1.2 mi
- Santo Domingo Convent and El Greco's Museum1.4 mi
- Monastery of Saint Dominic of Silos1.4 mi
- Toledo City Centre1.5 mi
- Toledo Cathedral1.5 mi
- Mezquita de las Tornerias1.6 mi
- Iglesia de Santiago del Arrabal1.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 0722024VK1102B0001ET
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Value for money | Distance to city center |
|---|---|
8.5 | 1.6 mi |