One minor complaint. The beverage machine choices were too limited: no diet caffeine-free options resides water Nice option. I would choose this hotel again.
3 stars
Pembroke Inn
Photos of Pembroke Inn
Overview
Hotel with a 24-hour front desk, near CF Toronto Eaton Centre A business center, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance, and a garden are onsite. Housekeeping is available on request. Pembroke Inn offers 50 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and hair dryers can be requested.
Latest deals for Pembroke Inn
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Pembroke Inn
- Free Wi-Fi
- Business center
- Flat-screen TV
- Free toiletries
- Airport shuttle
- Laundry service
- Laundry facilities
- Hairdryer
- Express check-out
- ATM on-site
Services and conveniences
- ATM on-site
- Business center
- Express check-out
- 24hr front desk
Laundry
- Iron and ironing board
- Laundry facilities
- Laundry service
Basics
- Free Wi-Fi
- Air-conditioned
- Free toiletries
Accessibility and suitability
- Non-smoking rooms available
- Designated smoking area
Dining
- Microwave
- Refrigerator
Parking and transportation
- Airport shuttle
Media and entertainment
- Flat-screen TV
Bathroom
- Hairdryer
Outdoor
- Garden
Workspace
- Desk
General
- Storage available
Reviews of Pembroke Inn
6.9
Okay
1467 verified ratings
Wonderful
375
Very good
301
Good
245
Okay
136
Fair
139
Mediocre
95
Poor
176
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the good value for the price. However, many reviews mentioned issues with noise from neighboring rooms and some concerns about cleanliness, particularly during the pandemic. Overall, while the hotel has its strengths, guests found it challenging to get a good night's sleep due to noise disturbances.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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6.8 out of 10
788 reviews
8.1 out of 10
99 reviews
6.7 out of 10
47 reviews
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a quaint and stylish room, friendly and professional staff, and a clean and comfortable environment. Additionally, the hotel provides a convenient location close to downtown and helpful front desk service.
Is parking available at the hotel?
The hotel offers parking options, including an airport shuttle, and is located on a quiet residential street with easily accessible public transport from downtown.
How is the food quality at the hotel?
The hotel provides a clean and convenient location, free coffee in the morning, and a lovely gesture of free coffee. Additionally, the hotel offers a quaint and stylish room, friendly and professional staff, and a clean and comfortable environment.
What can guests expect during their stay?
Guests can expect a clean and comfortable room, friendly and accommodating staff, and a lovely hot shower with plenty of space. Additionally, the hotel offers a quaint and stylish room, friendly and professional staff, and a clean and comfortable environment.
When is the best time to visit the hotel?
The hotel is located in a quiet area, making it a perfect place for a very reasonable price. Additionally, the hotel provides a convenient location close to downtown and helpful front desk service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for an Upper Floor Room
Some guests reported that rooms on the upper floors are quieter and offer better views, while lower floor rooms may be noisier and lack natural light.
Consider Room Selection Carefully
It's advisable to manage expectations regarding room size and amenities, as some guests found discrepancies between the rooms shown on the website and the actual rooms provided.
Take Advantage of the Location
The hotel's location is ideal for accessing downtown Toronto and its attractions, making it convenient for sightseeing and exploring the city.
Be Mindful of Neighborhood Safety
While the hotel is located in a convenient area, some guests mentioned feeling uncomfortable due to the presence of homeless individuals in the surrounding neighborhood, especially after dark.
Check for Special Offers
Booking in advance can lead to significant cost savings, making the hotel an affordable option for those seeking a budget-friendly stay in Toronto.
Be Aware of Noise Levels
Several guests noted that the hotel can be noisy, with thin walls leading to disturbances from neighboring rooms and external sources.
Consider Transportation Options
The hotel's proximity to public transit and key attractions makes it suitable for guests who prefer walking or using public transportation to get around the city.
Communicate Preferences to Staff
Guests appreciated the helpful and accommodating nature of the hotel staff, who were willing to address concerns and provide assistance when needed.
Manage Expectations for Room Facilities
Some guests found that certain room amenities, such as air conditioning, refrigerators, and window views, did not meet their expectations, so it's advisable to clarify these details before booking.
Be Cautious of Surrounding Amenities
While the hotel itself offers limited dining options, guests can explore nearby restaurants and amenities within walking distance of the property.
Location
117 Pembroke Street, Toronto, ON M5A 2N9
What's nearby
- Yonge-Dundas Square0.5 mi
- Toronto Eaton Centre0.6 mi
- Toronto City Hall0.7 mi
- Four Seasons Centre0.9 mi
- Hockey Hall of Fame0.9 mi
- Toronto-Dominion Centre1 mi
- University of Toronto1.1 mi
- Queen Street West1.2 mi
- Scotiabank Arena1.2 mi
- Yorkville1.2 mi
- Metro Toronto Convention Centre1.3 mi
- CN Tower1.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Pembroke Inn
Low season | December |
|---|---|
High season | July |
Average price (weeknight) | $146 |
Average price (weekend night) | $175 |
When to book a room at Pembroke Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Pembroke Inn
FAQs when booking at Pembroke Inn
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Value for money | 8.0 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Toronto Island |
Distance to airport | 2.5 mi |
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