Pros (+) Great hotel goos staff
5 stars
Shangri-La Toronto
Photos of Shangri-La Toronto
Overview
Shangri-La Toronto offers luxury accommodation in Toronto and is within walking distance of Toronto Coach Terminal. It also provides free Wi-Fi, a swimming pool and a sauna.
The hotel features a concierge, an express check-in and check-out feature and a 24-hour reception. There is also private parking on site for those with a car. A well-equipped gym is also provided.
Shangri-La Toronto has 97 well-appointed rooms that are equipped with a range of essential amenities to ensure guests have an enjoyable stay. They are equipped with a coffee maker, tea-making facilities and a mini bar. Also available are a marble bathroom, a bathtub and a flat-screen TV.
Breakfast, lunch and dinner are served each day in the hotel's restaurant and there is an in-house bar where guests can relax with a beverage of an evening. Guests are also able to try one of the many bars and cafés in the vicinity.
Shangri-La Toronto is within walking distance of Toronto Eaton Centre, CN Tower and Hockey Hall of Fame. Guests can also easily visit Queen Street West, Toronto-Dominion Centre and Toronto City Hall.
Latest deals for Shangri-La Toronto
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Shangri-La Toronto
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Private entrance
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
General
- Window
- Family rooms
- Interconnected room(s) available
- Landmark view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Dining
- Wine glasses
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Tea/coffee maker
- Kettle
- Coffee machine
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool towels
- Spa and wellness center
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- Tablet
- TV
- Smartphone dock
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Parking and transportation
- Parking
- Private parking
- EV charging station
- Valet parking
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Garden
- Terrace/Patio
Things to do
- Beach access
- Cycling
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Shangri-La Toronto
9.0
Wonderful
434 verified ratings
Wonderful
322
Very good
38
Good
33
Okay
12
Fair
16
Mediocre
3
Poor
10
Summary of reviews
Guests say
Guests have praised the hotel for its excellent service and cleanliness, highlighting the friendly and helpful staff. However, many felt that the value for the price paid was not justified, with some mentioning that the rooms did not meet their expectations for the cost. Overall, the experience was positive, but the pricing was a common concern.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
9 out of 10
238 reviews
8.7 out of 10
3 reviews
9.3 out of 10
4 reviews
All reviews
Pros (+) Beats Trump, Four Seasons and Ritz......hands down....amazing atmosphere in the day & evening......
Cons (-) The pool was closed for a half day due to pipe burst.....
Pros (+) Greeted warmly when we arrived, shown personally to our suite. All staff whether at the front desk, valets or cleaning staff went out of their way to make us feel welcome.
Pros (+) It doesn't worth money. I give it 3 star place with 5 star price.
Cons (-) See previous
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The hotel's restaurant serves breakfast, lunch, and dinner each day, and there is an in-house bar where guests can relax with a beverage in the evening. Guests are also able to try one of the many bars and cafés in the vicinity.
Are the hotel rooms well-equipped for a comfortable stay?
The hotel has 97 well-appointed rooms equipped with essential amenities to ensure guests have an enjoyable stay, including a coffee maker, tea-making facilities, and a mini bar. The rooms also feature a marble bathroom, a bathtub, and a flat-screen TV.
What are the hotel's unique offerings for guests?
The hotel offers luxury accommodation with a swimming pool, sauna, concierge service, and a well-equipped gym. Additionally, the hotel provides private parking on site for those with a car.
Is the hotel staff known for their exceptional service?
The staff at the hotel are known for being professional, warm, and friendly, providing exceptional customer service round-the-clock. Guests have highlighted the staff's attentiveness and professionalism throughout their stay.
When is the best time to visit the hotel?
The high season at the hotel is in October, offering an ideal time to experience the hotel's excellent facilities, spa, pool, and gym, as well as the downtown location perfect for exploring Toronto.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended booking a room with a view, especially the premier view room, for stunning city views.
Consider Noise Levels
Some guests mentioned that street noise could be bothersome at night, so light sleepers may want to request a quieter room.
Check for Scheduled Maintenance
It's advisable to inquire about any scheduled maintenance during your stay to avoid inconveniences like unexpected power outages.
Explore Nearby Attractions
The hotel's central location makes it convenient to visit nearby attractions such as the CN Tower, Toronto Eaton Centre, and the Hockey Hall of Fame.
Request Advance Reservations
If interested in the hotel's afternoon tea, it's recommended to make a reservation 48 hours in advance to secure a spot.
Be Mindful of Restaurant Service
A few guests noted slow service and disappointing food at the hotel's restaurant, so it may be worth exploring dining options in the vicinity.
Utilize the Concierge Service
The concierge team received praise for their helpfulness, so don't hesitate to seek their assistance for recommendations or bookings.
Consider Alternative Dining Options
While the hotel offers dining facilities, some guests found the breakfast disappointing and the lobby restaurant overpriced, suggesting exploring nearby dining options.
Inquire About Room Amenities
Some guests mentioned missing certain amenities like toothbrushes and adapters, so it's advisable to confirm the availability of required items in advance.
Take Advantage of the Spa and Gym
Guests appreciated the well-equipped gym and spa facilities, making it a worthwhile experience during your stay.
Location
188 University Avenue, Toronto, ON M5H 0A3
What's nearby
- Four Seasons Centre186 yd
- Queen Street West0.3 mi
- Toronto-Dominion Centre0.3 mi
- Toronto City Hall0.3 mi
- Metro Toronto Convention Centre0.4 mi
- Toronto Eaton Centre0.4 mi
- Hockey Hall of Fame0.4 mi
- CN Tower0.4 mi
- Scotiabank Arena0.5 mi
- Yonge-Dundas Square0.6 mi
- Rogers Centre0.6 mi
- The Harbourfront0.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Shangri-La Toronto
Low season | January |
|---|---|
High season | October |
Average price (weeknight) | $464 |
Average price (weekend night) | $530 |
When to book a room at Shangri-La Toronto
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Shangri-La Toronto
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Value for money | 8.0 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Toronto Island |
Distance to airport | 1.5 mi |
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