Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.3 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 9.6 "96%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Near to public transport , according to 100%." 8.2 "Easily accessible by car , said 82%." 10.0 "100% thought it waseasy to get to the train station ." -
8.4 "Pool is good."8.0 "
Clean pool , said 80%." -
8.3 "Great service."9.2 "92% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." 8.9 "89% thought theservice was very professional ." 7.1 "71% werehappy with the room service ." 7.5 "75% said theconcierge service was amazing ." 8.5 "Management was excellent , said 85%." 7.5 "Hotel security was great , thought 75%." -
7.1 "Nice rooms."8.2 "82% said the
beds were comfortable ." 8.5 "85% thoughtrooms were spacious ." 9.9 "99% thought theview was good ." -
6.2 "Breakfast is mediocre."
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6.2 "Vibe was decent."6.4 "64% considered the
lobby entrance to be so-so ." -
5.7 "Bar is ok."5.0 "
Bar service was average , according to 50%." 6.7 "Alcoholic drinks were not bad , according to 67%." -
4.3 "Internet is poor."4.8 "52% thought it was
overpriced ." 4.1 "59% said thewifi quality was bad ." -
3.9 "Value below average."4.8 "52% thought it was
overpriced ." 4.5 "55% said thebreakfast was too expensive ." 2.2 "Theprice was too high for 78%." 0.0 "100% saidbeverages were too expensive ."
Overall Rating
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9.0 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.7 "97%liked the proximity to shopping ." -
8.6 "Pool is good."
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7.7 "Good service."7.9 "79% said the
reception staff was great ." 8.9 "89% thought theservice was very professional ." 7.5 "75% said theconcierge service was amazing ." 8.4 "Management was excellent , said 84%." -
7.3 "High comfort."8.3 "83% said the
beds were comfortable ." 8.6 "86% thoughtrooms were spacious ." -
6.7 "Rooms are ok."6.4 "Only 64% said
rooms were clean enough ." -
6.6 "Average cleanliness."6.4 "Only 64% said
rooms were clean enough ." -
6.5 "Breakfast is mediocre."
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6.3 "Vibe was decent."6.4 "64% considered the
lobby entrance to be so-so ." -
4.4 "Internet is poor."4.6 "54% thought it was
overpriced ." 4.5 "55% said thewifi quality was bad ." -
4.0 "Value below average."4.6 "54% thought it was
overpriced ." 1.9 "Theprice was too high for 81%." 4.9 "51% said thebreakfast was too expensive ."
Overall Rating
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9.3 "Terrific location."9.5 "95%
liked the proximity to shopping ." 8.3 "Easily accessible by car , said 83%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Near to public transport , according to 100%." -
8.3 "Pool is good."
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8.1 "Great service."7.7 "77% said the
reception staff was great ." 9.1 "91% thought theservice was very professional ." -
6.9 "Rooms are ok."6.4 "Only 64% said
rooms were clean enough ." -
6.5 "Average cleanliness."6.4 "Only 64% said
rooms were clean enough ." -
6.3 "Average amenities."6.3 "63% thought the
building was acceptable ." 5.1 "51% said theelevator was ok ." 6.0 "60% considered thelobby entrance to be so-so ." -
6.1 "Breakfast is mediocre."
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5.6 "Vibe was decent."6.0 "60% considered the
lobby entrance to be so-so ." -
4.3 "Internet is poor."3.9 "61% said the
wifi quality was bad ." -
4.1 "Value below average."4.2 "58% said the
breakfast was too expensive ."
Overall Rating
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9.2 "Terrific location."
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8.2 "Great service."9.1 "91% thought the
service was very professional ." -
7.3 "Good cleanliness."
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6.7 "Average amenities."6.7 "67% thought the
building was acceptable ." -
6.4 "Rooms are ok."
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6.2 "Vibe was decent."
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4.1 "Value below average."
Overall Rating
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9.3 "Terrific location."
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7.7 "Good service."9.1 "91% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." 8.6 "86% thought theservice was very professional ." -
6.9 "Average cleanliness."6.7 "Only 67% said
rooms were clean enough ." -
6.5 "Rooms are ok."6.7 "Only 67% said
rooms were clean enough ." -
6.2 "Breakfast is mediocre."
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5.9 "Vibe was decent."
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4.2 "Internet is poor."4.6 "54% thought it was
overpriced ." -
3.8 "Value below average."4.6 "54% thought it was
overpriced ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.8review from
The b.fast
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9.1review from
Beds were very comfortable. Carpets were a little dirty
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5.7review from
Great location Easy check in Dated rooms Not sound proof - could hear everything in hallways and on road (I.e. Sirens) No fridge in room Bathroom was very old - needs to be updated badly
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7.1review from
very clear, affordable, and walking distance from downtown Why would Hilton not offer free WiFi these days for international travelers?
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9.4review from
Close to everything downtown, one block from subway, clean, modern, friendly helpful staff. A little expensive but that may just be the prices in Toronto.
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7.1review from
I enjoyed the friendly and professional staff. If you drive into town with a larger vehicle, you will not be able to park onsite. Parking in other locations becomes costly.
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2.0review from
Nothing, I didnt stay there. They gave my room to someone else. Hilton booked me in an oversold hotel. After traveling 11 hours I showed up and they said i had no room! I paid for 2 nights in advance and it was PAID for. How could Hilton do this? I am a HiltonHonors member, being a member doesn't mean much to them, where is the loyalty? They gave my paid for room to someone else and told me to go find another hotel. UNBELIEVABLE!!
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8.3review from
Unfortunately due to a late flight, I got in at almost 3:00 AM. They put me on the 26th floor. They didn't tell me there would construction starting on the 26th floor at 8:00 AM. It was terrible. The hotel was not sold out either... It was loud and very difficult to try and get that extra 30 minutes of sleep I needed...
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5.3review from
Location to my business The room facilities were below average. No Fridge. Not able to open window for fresh air.
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8.0review from
Great stay, nice pool, jacuzzi and sauna. rooms were big and comfortable.
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3.7review from
staff quality of the rooms, old bathrooms, no minibar
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8.0review from
Facilities were excellent and the staff helpful
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7.2review from
Very well situated in downtown core. Easy access to theatre distict - easy walking distance to several theatres - and a short walk to Rogers Centre. The purpose of our stay was to see a play and also went to a CFL game. Great
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7.2review from
Very nice hotel, and convinent to everything.
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7.6review from
Clean room, Romantic, Good Service, Great facilities, I would recommend it to anybody.
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5.6review from
Fantastic view, very comfortable bed, fabulous shower. Furnishings, bedding, and linens were all top-notch in room. Based on the negatives, I would recommend this hotel if it could be booked at an excellent price, I would have been disappointed if I'd paid the "regular" full price. Dirty glasses in the bathroom, desk & bell staff were distracted in person (and abrupt over the phone) but other staffers were friendlier and helpful. Outrageously expensive breakfast choices - basic bacon & eggs over $38 (seriously) with the in-room fee and automatic gratuity. Even a bowl of cereal and a glass of juice would be more than $20. Needless to say, I did NOT order breakfast from the Hilton, but there are many many great brunch places within a 20 minute walk thanks to its central location.
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4.4review from
view of the city
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8.0review from
the room space and size were very good...
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8.8review from
The b.fast
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9.1review from
Beds were very comfortable. Carpets were a little dirty
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9.4review from
Close to everything downtown, one block from subway, clean, modern, friendly helpful staff. A little expensive but that may just be the prices in Toronto.
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8.3review from
Unfortunately due to a late flight, I got in at almost 3:00 AM. They put me on the 26th floor. They didn't tell me there would construction starting on the 26th floor at 8:00 AM. It was terrible. The hotel was not sold out either... It was loud and very difficult to try and get that extra 30 minutes of sleep I needed...
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8.0review from
Great stay, nice pool, jacuzzi and sauna. rooms were big and comfortable.
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8.0review from
Facilities were excellent and the staff helpful
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8.0review from
the room space and size were very good...
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7.1review from
very clear, affordable, and walking distance from downtown Why would Hilton not offer free WiFi these days for international travelers?
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7.1review from
I enjoyed the friendly and professional staff. If you drive into town with a larger vehicle, you will not be able to park onsite. Parking in other locations becomes costly.
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7.2review from
Very well situated in downtown core. Easy access to theatre distict - easy walking distance to several theatres - and a short walk to Rogers Centre. The purpose of our stay was to see a play and also went to a CFL game. Great
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7.2review from
Very nice hotel, and convinent to everything.
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7.6review from
Clean room, Romantic, Good Service, Great facilities, I would recommend it to anybody.
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5.7review from
Great location Easy check in Dated rooms Not sound proof - could hear everything in hallways and on road (I.e. Sirens) No fridge in room Bathroom was very old - needs to be updated badly
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2.0review from
Nothing, I didnt stay there. They gave my room to someone else. Hilton booked me in an oversold hotel. After traveling 11 hours I showed up and they said i had no room! I paid for 2 nights in advance and it was PAID for. How could Hilton do this? I am a HiltonHonors member, being a member doesn't mean much to them, where is the loyalty? They gave my paid for room to someone else and told me to go find another hotel. UNBELIEVABLE!!
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5.3review from
Location to my business The room facilities were below average. No Fridge. Not able to open window for fresh air.
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3.7review from
staff quality of the rooms, old bathrooms, no minibar
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5.6review from
Fantastic view, very comfortable bed, fabulous shower. Furnishings, bedding, and linens were all top-notch in room. Based on the negatives, I would recommend this hotel if it could be booked at an excellent price, I would have been disappointed if I'd paid the "regular" full price. Dirty glasses in the bathroom, desk & bell staff were distracted in person (and abrupt over the phone) but other staffers were friendlier and helpful. Outrageously expensive breakfast choices - basic bacon & eggs over $38 (seriously) with the in-room fee and automatic gratuity. Even a bowl of cereal and a glass of juice would be more than $20. Needless to say, I did NOT order breakfast from the Hilton, but there are many many great brunch places within a 20 minute walk thanks to its central location.
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4.4review from
view of the city
