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There wasn’t anything to like! The first room on the 12th floor was dirty, the furniture was literally tattered, there was a wooden accent table that had been carved into, the bathroom smelled of urine and the top of the shower curtains had black mold. The next room that they offered was on the 14th floor and wait for it…it was even worse. It had all of the above plus water marks from an apparent leak that went from the ceiling to the mid point of the wall. I’m still traumatized but I have pictures that I plan to send to them and their corporate offices.
Cons. Air conditioner was broken in our room. Made the stay a little uncomfortable.
Pros. We liked everything about our stay!
Pros. Nothing.
Cons. Everything.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season at the hotel is in February, while the low season is in June.
How is the cleanliness of the hotel rooms?
Some guests have mentioned concerns about cleanliness, such as dirty carpets and stained bathroom fixtures. However, others have praised the clean and comfortable rooms.
What are the parking options available at the hotel?
The hotel offers private parking and an EV charging station, but some guests have expressed dissatisfaction with the lack of clarity on parking rates and the narrow entry to the parking lot.
What can guests expect from the hotel's food quality?
While some guests have found the breakfast buffet to be unpleasant, others have enjoyed the al la carte options. The cafe is available, but the Holiday Inn breakfast is not free at this location.
How is the customer service at the hotel?
Guests have reported mixed experiences with customer service, with some praising the friendly staff and helpfulness, while others have expressed dissatisfaction with the check-in process and lack of clarity on room availability.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a Microwave
If you need a microwave in your room, it's best to request one in advance as not all rooms are equipped with them.
Consider Low Season Visits
If you prefer quieter periods, consider visiting in June, which is considered the low season.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including the Toyota USA Automobile Museum and the Pacific Electric Railroad Bridge.
Check Room Cleanliness
Some guests reported issues with room cleanliness, so it's advisable to check the room upon arrival and notify the staff of any concerns.
Verify Room Amenities
Double-check the room amenities before booking, especially if you require specific features like a clean bathroom, well-maintained carpets, or hardwood floors.
Be Mindful of Check-in Delays
Some guests experienced delays during check-in, so it's recommended to inquire about room availability and be clear about your preferences to avoid inconvenience.
Confirm Parking Rates
Ensure clarity on parking rates to avoid any confusion during check-out, as some guests reported dissatisfaction with the lack of hospitality and clarifications regarding parking rates.
Consider Room Type Options
If your room isn't ready upon arrival, inquire about other available room types to potentially expedite the check-in process.
Utilize the 24-Hour Gym
If you enjoy fitness activities, take advantage of the 24-hour gym available at the hotel.
Check for Special Dietary Menus
If you have dietary preferences or restrictions, inquire about special diet menus available at the hotel's restaurant.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
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High season | November |
Average price (weeknight) | $144 |
Average price (weekend night) | $170 |
Holiday Inn Los Angeles Gateway - Torrance is located at 19800 South Vermont Avenue in Harbor Gateway, 3.1 miles from the center of Torrance. Toytoa USA Automobile Museum is the closest landmark to Holiday Inn Los Angeles Gateway - Torrance.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Holiday Inn Los Angeles Gateway - Torrance.
Yes, Holiday Inn Los Angeles Gateway - Torrance offers free Wi-Fi.
Holiday Inn Los Angeles Gateway - Torrance is 5.6 miles from Hawthorne. Holiday Inn Los Angeles Gateway - Torrance is 8.3 miles from Long Beach Municipal.
Yes, Holiday Inn Los Angeles Gateway - Torrance has a pool onsite.
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