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Nothing, awful hotel Staying this hotel is really a nightmare. The worst hotel in the world I have ever stayed. Completely overpriced. You may easily have to pay the double amount worth the value. Not clean, not conmfortable room, in front of the hotel is garbage mountain. No air-con working properly, poor breakfast, and particulary arrogant and lie-telling staff.
The fact that I could smoke in the room
Great location, in the heart of Toulouse No safelock in the room, although it was mentioned in the service description. View on Place du Capitol only available for Suites, all normal rooms have unpleasant view on very narrow side streets.
clean/roomy and comfortable. great central location
Excellent location if you want to visit the principal atractions Difficult to reach by car as it is situated exactly in the city center. Expensive parking price
The quality of food in the restaurant was excellent as was the level of service in the restaurant. Bar service.Bar counter was deserted most of the time and one had to go to reception to request service.The price of drinks was very expensive.Breakfast was not included and was expensive
The most central location in Toulouse
comfortable well equiped accomadation and pleasant helpful staff loud street noise - window insulation needs upgrading
Clean and tidy, efficient staff. As a member of the Priority Club Rewards, I did not receive any confirmation from staff that points would be automatically credited to me, and I am still unaware as to whether this is the case.
Welcoming reception staff. rOOM was very well appointed and bed comfortable Drinks were very expensive and noisy rugby supporters were at the hotel at the same time as us!
Breakfast was good. The bed was not the best (big dip in the middle) so we had to change the covers around and sleep across its width.
This was a pleasant hotel in a good area. It was nice and quiet and we were well looked after with an ample breakfast each morning.
Spacious quiet room. Comfortable bed. Air conditioning. Location a little bit out of old city but only 10 minutes walk. Dated and a bit shabby. Some broken items in the room and bathroom. Needs a makeover. Internet in rooms is wired. Useless if you travel with an iphone and an ipad.
Close to Toulouse center the indoor parking, too small
The staff were friendly and helpful. The rooms were clean. Covered parking was free as well as use of internet.
nothing no atmosphere, too far out of city centre, expensive for what it was , we live in france so know the prices of comparable hotels, luckily we speak french as staff did not
The hotel was very well situated to take the bus to the airport.
Free parking which is easily accessible, quiet location which is walking distance from the city centre. The hotel itself has not a lot to offer besides good parking and a good location. The terrace looked worn down and there are some peculiar smells in parts of the hotel.
it was a quiet place. the quality of personal staff, very small and ugly room. I change my room with a suite.
first trip to toulouse and the hotel was within walking distance of all we wanted to visit. Added bonus was the free parking .
Central location Shower , water from shower gets to the floor every time you shower
The location and staff is great. Nothing to dislike..(for the price)
our room was quiet and clean, the hotel staff were friendly and helpful and the location was good for access to the airport and reasonably close to the railway station.
Excellent location and very helpful staff
The hotel is in a busy area of restaurants with lots of people about but the rooms were double glazed so you couldn,t here the noise. There should be Tea / Coffee available in the rooms. Not having to go to reception to get a drink
there was a piano in the lobby.
Location was very good, very central for bars, restaurants and shopping. The hotel bar closed very early so after dinner it was not possible to have a night cap!
Perfect location + great combination of price and quality. Very comfortable room with nice view.Good brekfast.
I found the staff very helpful when wanting to cancel the booking after one very uncomfortable and expensive night. The synthetic / nylon sheets made the bed extreemly hot. we asked for and were given an extra room, no mention of price was given, but it was cheaper & better quality to stay four nights elsewhere. I would not stay again or recomend it to anyone
Comfort of the room, air conditioning, late check-out.
Excellent location, functional and spacious rooms. Hotel is also suitable for business travellers. Parking garage in the basement.
Central location More pricey that other hotels of similar quality in the same area.
The staff were very helpful and friendly No
Convenient location No cot was provided despite it being requested at booking. Sheets were not changed daily. Staff were not particularly welcoming. More suited to buisness travellers than families.
The hotel location was excellent, being close to a large amount of restaurants and shops, made exploring easy and enjoyable. The welcome at reception was poor and unfriendly. The corridors leading to the rooms were dark and dingy.
location was excellent. Bed was exceptionnally comfortable. Internet in the room was free. Apples on the pillow are much better than chocolate.
Convenience for the opera and for the Capitole
location and cleanliness There was nowhere to put toiletries around the sink area or the bathroom
Rooms and location
nicely appointed rooms, great design, excellent location , good staff room too small
the rooms were very comfortable and clean. the location was excellent too there was not the option of food and the bar was hugely over priced. as a result we did not stay in the bar, we ate out every night
the location and the factwe didn't had to move out before 3pm the day of our departure the breakfast ( to expensive)
Location very central, room was excellent, staff friendly n/A
When we decided to go the Toulouse I wanted a central hotel and this hotel perfectly fits the bill. For an hotel in the centre of Toulouse I thought it was pretty good value for money. The evening meal was quite expensive for what we got.
Impeccable Without the special deal, would have been too expensive. Breakfast expensive, better to go to Square
Location is possibly best in Toulouse. Good sized room and being off the square, enabled leaving window open at night without undue noise (needed see aircon below) Despite size of room, only standard double bed - room for something larger. Luckily it was cold outside because aircon was next to useless. Generally hotel public rooms etc need a refurb
The location was great. Also, the staff were all very helpful. The rooms were a bit old and tired.
Location and the baggage folks and housekeepers were extremely helpful. The front desk and manager did not have our room available to us even though we were 45 minutes after the check in time of 3:30 pm. Though the manager offered us drinks, they told us 30 minutes since room was not ready. Then we set in lobby and watched 10-12 other guests arrive and been checked in immediately. After 60 minutes, and complaining about the long delay and how tired we were, we finally were shown a room in the back of the hotel. We did not even use the normal elevator, but some elevator in the rear. The room was the worse. It was small, had no light and generally was not acceptable for a hotel with rating. To make things worse, tried to order coffee the next morning, and it never arrived. Can not recommend this hotel. Felt the whole event was of no value.
Friendly staff and good ambiance.
Very comfortable bed with good pillows. Excellent bathroom with good shower. Very central location
Very nice room, thematic decoration, friendly and competent staff, good breakfast.
A lovely quiet and cool room. We were upgraded. The two restaurants were very good, and the staff were very courteous and friendly. Air of calm. Nice courtyard to relax in. No face cloths in the bathroom. No breakfast other than room service. Breakfast costs 22euros per person ! Porters were not available to help us with our luggage to and from the taxi (arrival & departure). They were around mostly - except when we needed them !
The hotel was in the center of Toulouse which made sight seeing a dream. Nothing was too much trouble for the staff who went out there way to make the stay a memorable one. The hotel was very clean and evrything worked! It is difficult to think of anything which was obviously wrong with the hotel. If anything it was the city that let the hotel down. Toulouse was like a lady who had fallen on hard times. She needed a new dress and a hair do.
welcoming, smiling, attentive, efficient staff; comfortable; well-situated
good location, excellent staff
Excellent location, very clean room and bathroom (and reasonably spacious). Very friendly staff, especially the evening guy who provided very good suggestions for authentic Toulouse restaurants for dinner.
Breakfast must be included in the price, 12 euro extra for breakfast is too much
The reception staff very knowledgeable and helpful I thought the full breakfast selection was limited
The staff were incredibly helpful. The room was clean and pleasant. Free WiFi was wonderful I would prefer breakfast to be included (or, at the minimum, less costly).
Free Wifi, clean rooms, good breakfast. Small rooms and bit too expensive in my view.
It was nicely clean and comfortable. The breakfast was too expensive. 16 Euros is a lot for a small meal.
The electric cattle in the room with tea bags. Size of wc is very small and location in the bathroom is also very bad (very difficult to sit). It is very uncomfortable.
The grandeur of the hotel reception area
Reception staff were very good Restaurant staff friendly and helpful good location Quiet and relaxing housekeeping - our shower gelwas not repelenished and would have expected this at a hotel in ths price range. We were upgraded to a suit (thank you) - there were plates and mugs left unwashed
There was a bed which I was in dire need of by the time I got back to the room.
Comfortable hotel, easy access for city centre. Had all the faciliries we needed.
Coffee and tea supplied free on request.Great room and location great staff. n/a
All the staff were very accommodating and every request was answered swiftly and to a high standard. The toilet room in Room 35 was very small.
We liked out room although it did not have any view as such; it was great having access to an English TV channel in the evenings and a mini fridge in our room; the lobby was lovely and the staff really helpful, friendly and really made us feel welcome. The lobby was lovely and
the staff were excellant but the hotel was in a questionable location this hotel is on a very noisey street
Location is very good. Free wifi and breakfest.
Staff were helpful, breakfast was reasonable and for what we paid it was OK. I had problems in connecting to the internet and that was important for me. I also found the room small.
friendly staff near centre of town
accessable location. friendly staff, all helped to make our stay worth while. , thanks
the central posistion close to restaurants and buses. The expensive cost due to the fact that I reserved at the last moment. But shouldn't be the opposite? the high price of breakfast.
comfortable bed, friendly staff, okay location very basic, more like a 5star hostel - small rooms, out of date decor, very run down corridors, overpriced for what it was
The toilet is inside the"living" room, separated from the bath room, without a window and without ventilation.
The staff was tremendously helpful, specially Jean Louis who went the extra mile to satisfy every request we had. I liked everything.
helpful staff and excellent location
Place for bicycle without problems; good coffee at breakfast
The hotel location is good, close to the center and transport. The hotel staff is friendly enough. The cleanliness of the room is on the limit of acceptable. It is required to refresh the carpet and the furniture - carpet was not very clean and the room furniture was old.
Welcome was very nice. 10' walk from the City Center. Close by lots of restaurants. Easy to get in and out.
Very close to the main train station and bus stop, walking distance to city centre. It was a very comfortable, clean room, good value for money. The creaking floor boards and thin walls.
Only stayed overnight but the room was very comfortable.Breakfast appeared too expensive so did not bother. The lift was not working
It was a welcomed experience to have staff that spoke English. And though some didn't speak it great, they all actually tried which was nice. The hotel is set slightly back from the street in a tiny garden the front and it was only a 7-10 to the capital square and other places like Wilson Square. The staff were helpful and courteous. The room was tidy and a decent size. I enjoyed my staff and wouldn't hesitate to stay again.Free wifi was great. Didn't have any problems with the hotel, but maybe bfast could have been cheaper.
good location but reserve a parking garage if you travel by car. Evocative decoration regarding the former airline Aeropostal. The buffet breakfast was limited.
Good value, unique style
The staff were very helpful and friendly. Good central location, but tucked away in quiet courtyard.
good position - quiet- car parking poor provision of pillows and toiletries. Breakfast adequate but would have been improved by fresh tea and coffee
Good location, walking distance to the city center and other faciltities Staff friendly and helpful and spoke English Very limited parking, small room
Good location and clean hotel
great decor and friendly staff. Within walking distance of railway station and resturants etc. We would definitely stay there again.
All staff were friendly and nothing to much trouble, Hotel atmosphere was relaxing and quite
Very good central location within a walk of all sites, shops & restaurants yet quiet rooms. Good modern design and decor. Very helpful front desk staff. Hotel only open 3 days so small problems like no international adaptors and nowhere to hang wet towels in bathroom.
All the Services / facilities exeleant I did like evrey thing but the breakfast they need to add more selction to it
Helpfulness of the hotel staff
Good hotel if on a business trip. Room was not huge, but completely adequate. Very helpful staff at the front desk.
The hotel is very well placed in Toulouse city centre. Although the city is bustling, the hotel is quiet and peaceful. All facilities are good and the staff very pleasant and friendly. n/a
nice lobby, great location room looked worn, used, old
Fine for overnight stay. I paid £127 for friday night and was disappointed to see 90E for Saturday night.
near of all no
Perfect location - very close to the city center; no problem with a car, as a huge public parking was next door; free WiFi; friendly staff. Uncomfortable location of the toilet in the bathroom in our room.
Excellent location. Proximity of garage. Friendly, helpful staff. Pay for Movies. I tried two different movies and neither were watchable. Inadegate sound (I'm not hard of hearing!) and the films were broken up so badly I gave up after 15 minutes.
Location , center of Toulouse , clean room and bathroom .comfort
very good location, small hotel
Super location in a swanky part of town, right next to the old part where you're going to spend lots of time. Loved the open balconies in the dining room and the 24-hour food and drink. Lots of thoughtful invention-type things in the rooms, such as moving the shower curtain back against the wall to make the bathroom look bigger. The shower curtains were mildewed. I mentioned it and they apologized and said they had already ordered replacements. The interior decorating in pink is pretty over-the-top, but that is a minor point.
staff were very friendly and helpful room was very small and because I was sleeping in the child's bed I kept hitting my head on the TV when I got up
spotlessly clean, good location
It's professional but friendly, comfortable and very central. I've stayed at several different Toulouse hotels before, including this, and Albert 1er is the best bet.
The staff were very helpful and friendly!
Quiet, close to town centre.
excellent location, clean and attractive facilities, good breakfast, pleasant desk staff
Polite staff, clean room. a bit noisy, due to the rooms are not very well isolated
Well located to shops and attractions, walking distance to train station, good size room nicely fitted out, breakfast good, a hotel of charm and character. Would definitely stay there again.