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Excellent location, very clean room and bathroom (and reasonably spacious). Very friendly staff, especially the evening guy who provided very good suggestions for authentic Toulouse restaurants for dinner.
It was nicely clean and comfortable. The breakfast was too expensive. 16 Euros is a lot for a small meal.
Free Wifi, clean rooms, good breakfast. Small rooms and bit too expensive in my view.
Reception staff were very good Restaurant staff friendly and helpful good location Quiet and relaxing housekeeping - our shower gelwas not repelenished and would have expected this at a hotel in ths price range. We were upgraded to a suit (thank you) - there were plates and mugs left unwashed
Breakfast must be included in the price, 12 euro extra for breakfast is too much
The reception staff very knowledgeable and helpful I thought the full breakfast selection was limited
The grandeur of the hotel reception area
The staff were incredibly helpful. The room was clean and pleasant. Free WiFi was wonderful I would prefer breakfast to be included (or, at the minimum, less costly).
The electric cattle in the room with tea bags. Size of wc is very small and location in the bathroom is also very bad (very difficult to sit). It is very uncomfortable.
good location, excellent staff
Very nice and generous breakfast. Free wifi access.
The location, its right in the center. The rooms looking out on the small street are extremely noisy at night because of all the bars in the area. Make sure you ask for a superior room, they are a bit more expensive (eventhough they are the same size as the standard rooms) but look out on a courtyard/parking and are quiet.
The location was great. Very close to the city center and close to the river. The room was spacious, clean, and had very nice style. The shower was handheld and connected to the bathtub faucet. Its hose was not long enough to use standing up. There also was no shower curtain. I stayed in another hotel in Toulouse with a similar arrangement, so maybe it is just local custom not to shower standing.
Clean, comfortable rooms, very helpful staff. Great location and was quiet even though on a main street. Had the best meal of our trip in their restaurant.
The location was great with rooms overlooking the garonne and just above a great brasserie. not really
We liked the atmosphere produced by the welcome of the staff, the decoration, the location (so close to the centre of the city), the view and the simple comfort of the room itself The bistro opposite is frequented by the young generation, who are not prone to going to bed early and on hot night with windows open they tend to keep one awake until closing time at 0200 hrs. Parking is naturally at a premium and a bit of a walk away.
Great location on river & friendly helpful staff bathtub/shower challenging for older person
Central location, aspect overlooking river, staff responsive when asked. safety a concern, eg no safety features to bath - no hand rail or anti slip mat/surface, poor corridor/stair lighting and access to breakfast room. Difficult for guests with less mobility. Communication to guests could be more proactive - one has to find out, rather than have services offered.
Marie was fantastic in answering all my questions. The hotel is very charmous Car parking - I have been in hotel were the hotel has an agreement with the car parking so the final charge is less
The hotel was very comfortable and stylish.
It was warm, cosy and charming, I`ll definitely be back!
Therre too short a time to appreciate
When my husband was ill the receptionist was extremely helpful, contacting a doctor etc and allowing us to stay in our room late on the day we were leaving. The hotel is difficult to get to because of the narrow streets and one-way system in Toulouse.
Quiet room, very helpful staff, excellent breakfast
clean, quiet, friendly, location near the centre
The effectiveness and courtesy of staff. Position (ie proximity to city area services), and accessibility of in-house facilities (ie garage) Wi-fi code and personal appliances (eg hair-dryer) only available on demand at reception...but reception closing at 21:00 and opening at 08:00!!
The Location The rooms were advertised as being suitable for 4 people, they are not! they are so small we had to have one each.
The reception staff were superb. They could not do enough to help us enjoy our stay. They offered recommendations on places to visit and for restaurants. The apartment (for 4) had a comfortable double bed and the cooking facilities were fine.
The fact that it had a secure parking available Corridors smelled of cigarrette. The fact that the reception desk was closed from midday till three in the afternoon. The bed was not a real bed but a futon.
Convenience of city centre location with parking, but easy access to out of city routes. Rather basic cooking facilities. Bathroom clean but a little shabby. Very little storage space for clothes.
The amability of the staff not applicable
The location was great, parking was convenient and the room was well equipped to self cater. The staff were also friendly and helpful. Also, parking is still available after checkout. The parking is set up for small(ish) cars or people with excellent parking skills. We ended up with twin beds but that was my mistake.
near to the city centre and useful parking facilities I felt the parking was little expensive
The location is closer to the metro and the center of this city.
Superb design hotel in center of Toulouse
very stylish design, and helpful, friendly staff. Nice big room. unfortunately, despite the above, we would not stay in the hotel again. The noise from the main road and from late night music from nearby clubs was intolerable. We hardly had any sleep for the three nights we were there. They need to install proper sound proof windows!!
Well designed hotel, great location in the city. Friendly staff It was a little quiet so lacked a bit of atmosphere
The hotel was simple but beautiful, the staff and the atmosphere was great.
Straightforward,lovely staff,stylish modern rooms, good atmosphere, quiet, easy to find, garage, good for disabled Breakfast! Too much choice of unappetising plastic food. Also shower flooded - design fault