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A very clean hotel.We were welcomed with a bottle of prosecco as soon as we entered our room.Very nice gesture.Very central location.
staff very good. excellent in giving you information about the area where to go and best place to eat ect. also the manager on the first night made us feel like [vips] with a bottel of wine on the house good start to the holiday . very good base in the town right beside the local bus station ,train station , shops and a short walk to the port what more could you want from a great holiday and this great hotel and staff no
Good location,helpful staff,cleanliness, good buffet breakfast,spacious rooms. Can't complain about anything. It is the hotel that I would recommend to all for a stay in Trapani
The professional hotel staff with the right service attitude really stand out. Very nice and professional. We only have to mention our room number once in the breakfast room, the following three days the staff knew who we were. The champagne greeting was a nice surprise! To sum up - genuine hotel service! We are coming back!
Excelent breakfast pleasant helpful staff sea view The mosquito in the bedroom
We liked the central location and the generous breakfast buffet, - but maybe add a couple of sugerfree items (youghurt, juice, cheese). We did not like the fact that the matrass was 2 pieces instead of one big, and also too soft.
We really liked the location of the Hotel and the staff were very helpful and attentive. There buffet breakfast was the same each morning. It would be nice if they include eggs (boiled or otherwise and an assortment of breakfast meats.
Comfortable well equipped Hotel with a good varied self-service buffet breakfast selection.
the reception staff was very helpfull.Breakfest was excellent. room was clean. so, what you want more??? no.we were happy.
Good breakfast. Central location
Excellent location, very central to restaraunts, bars, shops. The studio was very clean and spacious & the roof top terrace was fanastic. Receptionist was very helpful. Can't fault Residence La Gancia, will definately return
The Hotel was very clean close to bars and shops, and the staff was first class.very helpful/very friendly. Apart from above. Going down to the local Bar for Breakfast.
Warm welcome hotel is excellent in everyway,well located for shopping eating out a pleasant suprise
The staff were extremely helpful and were fantastic helping me with my disabled husband.
Staff were very friendly and helpfull. Hotel is nice and new, roof terrace is very pleasant. Self catering facilities in room/apartment are excellent. If you have the windows open it can be a little noisy at night because of traffic nearby.
The hotel is just 3 months old so very new and modern. The rooms are very spacious. There is no easy access to beach from this hotel and there is no swimming pool.
Very nice buffet breakfast in its contemporary cafe. Not the nicest of neighbourhoods but a lovely hotel
Rooms are new, clean and large. Parking available inside the hotel.
no, maybe a littel more english speek.
very confortable room, the hotel is very close to the harbour.
Room ok, not worth 4 stars, too expensive. Location in an industrial area, at night deserted place. Taxi
The staff were very nice, friendly & helpfull which makes so much difference, we were even a bit late for breakfast on our last day and we were still able to have something. The room was very clean & the bed was wonderfull, would definatly reccomend it!
Not so far from the center. Walking distance. Easy to park your car. Good breakfast. Staff a little cold. Noisy from the streets around.
We chose Tiziano because of its location near Boat Service Trapani where we were overseeing the relaunch of our yacht. It is a fair walk from the town centre but car parking is easy and free. With a car its only a few minutes to the centre.
Friendly and closeness to the town
Breakfast was great, but keep the tea coming
The central location
Nice big room with big bathroom Wi Fi for extra charge only. 18 Eur for one day or smth.Internet must be free.
The central location and good value The hotel is not a character hotel but a modern functional hotel which was our choice
Proximity to train station. Close to buses to Erice funivia. 15 minute walk to port and to Trapani historic center. Lack of internet (other than in rooms, where laptop is needed)
friendly staff, near airport, right across road from train station, 10 minute walk to port - would stay here again
The beds were very comfortable and staff were very helpful and courteous Neither the Bar nor restaurant were open on the day of our visit.
in the city centre room was a disgrace carpet dirty window shattered broken would not close
Very god value for money, very courteus staff.Hotel conveniently located
Convenience of location, lovely breakfast and friendly staff. No
This is a friendly family-run place, clean, central and well laid out, with nice decor. Ideal for a short stopover in Trapani.
Everything....the room for it's size,air conditioning, cooking facilities, location and friendly service
Everything was well in this residence. Most of all its staff was verry helpfull and well speak in english, Room was good for that sort of money. Good location for all kind of transport, shops, city centre, restorants..... Brekfast was verry poor and every day was same brekfast
The room was clean Staff were a little off. We had a bottle of wine and they would not supply wine glasses only plastic cups.
The location of the hotel being within a quaint narrow street was the best aspect of the hotel. A welcome by a rather tired and fed up looking man. Several lights were not working in my room including bathroom. Toilet cystern was broken, not filing up and making a loud hissing noise so I had to use the toilet brush to stop it from trying to fill -at 2.30am. Disaster at breakfast. Staff may have been new as they did not seem to know what to do or what was happening. The breakfast table was very slow to be laid. Only 3 cereal bowls provided. No milk. When I asked for a cereal bowl I had to leave before it arrived. There was terential rain which was coming down the walls and spraying onto the food table. I had to move the floor lights, electricals and food as the staff were in the kitchen. No tea/coffee making facilities. Had to wait.
Great location, very nice specious room and friendly helpful staff.
Lovely hotel. Probably need a Sat Nav to find it easily but it wouldn't be 100% necessary Nothing
quiet hotel with a good family like atmosphere Bathroom facilities - room 8
Really nice room Not very helpful staff, very basic breakfast
The staff were friendly and did their best to help us The noise from the street was so bad it was not possible to sit in the room without keeping the windows closed