Accessibility and suitability
Services and conveniences
Basics
Things to do
General
Family friendly
Bathroom
Bedroom
Dining
Media and entertainment
Parking and transportation
Laundry
Spa
Outdoor
Workspace
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
Guests have praised the breakfast, mentioning a great spread of buffet options and delicious Bircher Benner muesli. The staff is attentive and knowledgeable, offering advice for dining outside the hotel.
Is the hotel suitable for families with children?
The hotel offers an excellent indoor play area for children, kids' club, kids' outdoor play equipment, and complimentary breakfast. Guests have also highlighted the fantastic amenities for both kids and adults, making it a great family getaway.
What are the hotel's unique amenities for relaxation?
Guests can enjoy the spa, steam room, sauna, and wellness center on the premises. Additionally, the hotel provides a comfortable and clean environment, making it an ideal place for a restorative stay.
How is the hotel's customer service?
The staff is described as friendly, helpful, and attentive, going above and beyond to make guests' stays enjoyable. Guests have also appreciated the personal touches and welcoming atmosphere created by the staff.
What are the parking options at the hotel?
The hotel offers free parking, but some guests have mentioned that it could benefit from additional balustrades or railings for added safety. However, the location provides a fantastic view of the valley and easy access to the ski lift.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for Half-Board Option
Guests recommend opting for the half-board option, as the four-course dinner is excellent and the staff are very attentive.
Consider Room Upgrade
Some guests received a free upgrade to larger and more comfortable rooms, so it might be worth inquiring about this option.
Bring Plug Adapter
Remember to bring a plug adapter for Swiss/Liechtenstein sockets, as they are not the same as European ones.
Check for Kids Programming
Families should take advantage of the great kids programming available at the hotel, both indoor and outdoor.
Be Mindful of Limited Restaurant Menu
Note that the hotel's restaurant menu may be limited at times due to the hotel's location.
Utilize Hiking Track for Kids
Inquire at the Tourist Info desk in Malbun about the hiking track for kids with additional quests, a recommended activity for families.
Address Room Amenities
Some guests found the rooms lacking certain amenities, such as a water kettle for making tea and coffee before breakfast hours, so it's worth considering this aspect.
Consider Weather for Sauna Use
If the weather is not ideal for outdoor activities, take advantage of the rainy days to enjoy the sauna facilities.
Inquire About Nearby Attractions
Seek advice from the staff for great dinner options outside of the hotel, as they are knowledgeable about the area and can offer valuable recommendations.
Take Advantage of Wellness Area
Make use of the wellness area with three types of sauna and a relaxation room with a mountain view for a truly relaxing experience.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
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High season | March |
Average price (weeknight) | $159 |
Average price (weekend night) | $242 |
Value for money | 8.5 |
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Distance to city center | 3.0 mi |